National Tide 1980.

Chapter 71 High Standards

In 1978, the number of inbound tourists in my country reached more than 180 million.

This exceeds the sum of the number of foreign tourists received by my country in the previous 20 years.

In 1979, the number of foreign guests surged to more than 420 million.

And this year, there were only seven foreign-related hotels in the capital, and only [-] beds met the reception standard.

It is precisely for this reason that the top officials of the state quickly introduced three pilot projects of foreign capital in 1979 to help the emergency.

No. 001 is Air China Foods.

No. 002 and No. 003 are Jianguo Hotel and Great Wall Hotel.

Of course, in the era when politics was in command, the phenomenon of high growth of mainland tourists brought about by various political demands and institutional changes obviously appeared earlier and the growth rate was more rapid.

In particular, as the political and cultural center of our country, the number of tourists to be received by the capital city certainly ranks first in the country.

Therefore, since the 70s, it was far earlier than the high level of the country realized the need to build luxury hotels that meet international standards.

Guarding the Beijing Railway Station and occupying a convenient location, Chongwen District has begun to vigorously promote the development of the hotel industry in the district to meet the needs of tourists to Beijing.

Chongwenmen Hotel is a hotel project funded by the district government to provide high-standard reception conditions for mainland tourists.

It should be said that this hotel was quite successful.

Since it opened for business, it has been full of guests, and the occupancy rate has remained above [-]%.

It's a pity that there was too little understanding of the outside world at that time.

Few people know what a real high standard should be like.

Such a high-end hotel, which was created by leaders, brainstorming, and behind closed doors, was difficult to break the inherent thinking mode at that time, and only focused on hardware facilities.

Therefore, although Chongwenmen Hotel has sofas, soft beds, fans, TVs and elevators, it has reached the "modern" standard agreed by people in this era.

But in the eyes of Ning Weimin, it is still difficult to hide the common problem of its backward business strategy and lack of management experience.

At best, it's a bigger guest house.

He couldn't make him look up at all.

To put it bluntly, the booming business of Chongwenmen Hotel is only due to its superior geographical location and the first-mover advantage of foresight.

Once you wait until the era of big construction comes.

Or the surrounding Qianmen Hotel, Oriental Hotel, and Ethnic Hotel, the internal facilities have been upgraded.

The attraction to mainland tourists is bound to plummet.

And the most interesting point is precisely that, at this time, the foreign affairs restaurant in Beijing is training its staff, focusing on teaching foreign customs, life characteristics and taboos.

What British and Indian foreigners like to drink quilt tea.

Why do foreigners from India and Indonesia wash with their left hand after defecation, and should not use their left hand to take food for them.

What *** teach foreign guests not to eat pork.

If a foreign guest who believes in Buddhism does not shake hands with him, he must put his palms together.

There are also Christian foreign guests taboo "thirteen" number.

Foreign guests from Albania nodded in denial, shook their heads in affirmation, etc...

All of these surprise young people who have been isolated from the outside world for a long time and lack knowledge.

But compared to it, Ning Weimin's personal feelings are similar.

Because he was a newcomer, if he didn't experience it personally, he wouldn't even believe it himself.

How incredible are the innumerable features of state-run hotels in this era.

For example, every floor of Chongwenmen Hotel is the same.

Apart from the room number, there are no obvious distinguishing markers at all.

Countless rooms are lined up equally and evenly in each corridor, like a middle school classroom building or an orderly barracks.

As long as the customer forgets or remembers the wrong room number, it will lead to an "accident".

Although it is not as exaggerated as the plot in the movie "Tiger's Mouth Escape".

It will inevitably lead to the panic of screaming and the embarrassment of repeatedly apologizing.

But no one wants to pay attention to or change this kind of issue, and no one even mentions it.

Not only let it exist for a long time, but happy to talk about it as a joke.

For another example, Chongwenmen Hotel will enforce the living habits of all guests based on the sleeping habits of most Chinese.

At nine o'clock in the evening, the default is bed preparation time.

The restaurant was closed, and the boiler room stopped supplying hot water to the kettle.

Employees will also turn off unnecessary lights one by one.

It made the corridors on each floor dark and desolate.

Even the hardware boasted here is flawed in its design.

It is said to be a fully furnished single room, but there is no independent toilet planned at all.

The public toilet is designed at the end of the corridor, and the bath is at the other end.

The room, bathroom and bath are completely separated, which is extremely inconvenient in life.

As for the service attitude, it is more about saying one thing and doing another.

Although employees of various departments often spend time, participate in various conferences and meetings, organize learning, and listen to leaders' speeches.

But in fact, the slogan of "quality service" has never been put into practice, and it has stayed in words.

Take the reception work at the front desk as an example.

Mi Xiaoran took Ning Weimin to check in for the customer.

There is no need for attentiveness at all, and no need to serve with a smile.

Just keep silent and bow your head to bill the guests to collect money.

It fully shows that they are a strong and proud generation full of ownership.

Also, before check-out, the hotel also conducts room rounds before it is released.

When it comes to how the ward round attendants treat the guests, it is even worse, just like the police treat a criminal suspect.

Even if you are in a hurry to catch the train or have something important to do, you have to wait honestly.

The waiter had to order all the utensils, even the TV and lights, before allowing the guests to leave.

Guests must not urge, a urging even more ghosts in your heart.

The waiter has to procrastinate and take you 10 minutes to finish the calculation.

What's more, many employees are unscrupulous even when they quarrel, and they don't care about affecting the rest of the guests.

As a result, there are frequent cases where guests are awakened by the waiter in their sleep, and when they open the door, they have to persuade the two waiters to fight.

Of course, having said that, this is not to blame, it is all determined by the limited travel conditions of the year.

The key is that in this era, it is too difficult for people to go out.

Not only is it difficult to buy train tickets, but trains are overcrowded.

Often because of the unfamiliarity of life, it is difficult for travelers to find hotels with suitable conditions when they arrive at their destination.

Sometimes it's too busy to catch up with the "out-of-town tourist reception", and it's impossible to introduce the hotel in time.

No matter what your status is, I'm afraid you have to first arrange for you to sleep in Chase Shop for a day.

So for most travelers on the road to pommel horse Lawton.

If I can find such a comfortable place to rest without wasting my time, and I don’t have to go the wrong way, I’m already overjoyed, thank God.

If anyone dares to be picky?

That was too insatiable.

(End of this chapter)