Top of the Great Era

Chapter 1501 Human progress comes from tools

In the final analysis, what Zhou Buqi wants to do is to "increase efficiency and reduce costs" and improve the work efficiency of the personnel department!
If the company is compared to a product, then the employees are the users of this product, and the HR department is the HR module of this product. The job of the HR department is to run this module efficiently and smoothly, avoiding freezes, flashbacks, and crashes Wait for bugs, provide users with intimate customer service similar to Taobao, timely feedback user needs, and solve problems as soon as possible.

Traditional personnel work is managed by HR. Usually an excellent HR can manage 10 employees, and a junior HR can manage 4-6 employees.

If this is the model, a company with 1 people must have at least 1000 HRs.Unless it is the kind of company whose system is rigid and employees can only get dead wages, there is no need for performance appraisal, and there is no need for so many HR.But without performance appraisal, it is difficult to give employees the motivation to make progress.

Xue Baoshan sat down next to Zhou Buqi, seemed to understand something, and said softly: "Just like customer service, the traditional liberal arts model is all manual customer service, which needs people to connect. But Ziweixing is doing artificial intelligence and has launched With intelligent customer service, artificial intelligence can be used to replace that part of repetitive and standardized work.”

Zhou Buqi laughed and said, "Yes! That's what it means!"

Xue Baoshan looked at him with a face like a silver basin, "But can artificial intelligence replace HR's work? Isn't this too advanced?"

Zhou Buqi said: "Of course there is no need for artificial intelligence in the short term, but artificial intelligence is essentially a tool. The progress of human beings is actually the progress of tools, such as airplanes, cars, electric lights, and telephones. Documents and materials in the past need to be printed out and placed on the Internet. Sending from various departments requires a large secretarial team. With Office, there is no need to print, and it is enough to transmit documents online, which is an increase in efficiency.”

"Yes, tools!"

"Ziweixing is an Internet company. Of course, we must firmly grasp the genes of the Internet. In the field of office software, international giants are very powerful. Even in the domestic market, domestic software companies are not very competitive. However, looking at the whole world Among the software giants in the world, no company has developed personnel office software in the true sense of the Internet."

There are many personnel software, but the functions are too simple.

That is to collect the names of employees, and then do some work such as salary payment, bonus payment, and seniority management.Such software development is very easy, and it is also office software in the conventional sense.

But this lacks help for the two most important businesses of personnel work-recruitment and performance appraisal.

The recruitment business is often six or seven rounds of interviews.

The process is lengthy.

In the arrangement of the process, it is easy to cause dissatisfaction with the interviewer or the interviewer.From a product point of view, this affects the user experience.

Comprehensive performance review, this is the most complicated business.The wider the scope of investigation and the more standards of reference, the more accurate the results will be, but the efficiency will be low.

If you want to be more accurate, the efficiency will be low, and you have to talk to so many people, which is equivalent to taking up other people’s time, which may cause dissatisfaction; if you want to be more efficient, you have to sacrifice accuracy, which reduces the accuracy and the fairness of performance appraisal It will be greatly reduced, which will lead to more serious dissatisfaction.

Therefore, in many companies, including Alibaba and Baidu, if employees dare to openly discuss each other's salary and performance bonus in the company, they will step on the red line and be fired.

Because it is difficult for them to ensure fairness in personnel management.

If fairness cannot be guaranteed, it cannot be open and transparent, and it must be packaged to maintain mystery.Employees discussed with each other, isn't that breaking the mystery?With contrast, it is easy to cause harm.

It is best to give a mechanism that can solve this problem!
Improve the accuracy of performance appraisals while increasing the efficiency of HR while ensuring fairness among employees.Even when employees discuss their treatment with each other in private, there can be a sense of fairness.

This is a very avant-garde concept.

Looking at the whole world, maybe a small company can do it. A dozen or so people in a small company are buddies with each other, so it is easy to manage.But it is difficult for large companies. No company can solve this paradox of personnel management.

Technology companies in Silicon Valley are very inefficient.

Don't they care?

I can't control it even if I want to!
If Ziweixing can develop a tool software to effectively solve this problem... that would be great, and Ziweixing will have a chance to become a software giant.

This is a problem that has not been solved by world-class software giants such as Microsoft, Oracle, Adobe, SAP, and IBM.

Zhou Buqi put his arms around Sister Bao's slender waist, and snorted softly, "Didn't the country want to promote some domestic software to replace Microsoft's Office in the past few years? I blocked it. This is a pure waste of national funds. Completely block Microsoft, otherwise it is impossible to be an opponent of Microsoft. But many people don’t understand, including some people in the industry, and say that I am curbing the development of domestic software.”

Xue Baoshan said softly: "If you are too far away from Microsoft, you will not feel how powerful Microsoft is."

Zhou Buqi said: "No matter what, relying on that group of people, domestic software is useless. The domestic filter software, which is escorted by the blooming season, even obtained the policy through contacts. The Ministry of Industry and Information Technology required all computers to be pre-installed. Strong resistance. They will be able to do this kind of thing. If you really want to wrestle with the world-class software giants... Humph! This task still has to be handed over to Ziweixing!"

Xue Baoshan admired her beautiful eyes, "I believe in you."

Zhou Buqi laughed, and kissed her flamboyant cheek, "Well, Sister Bao is the most obedient."

"However, don't be in a hurry to brag, let's talk about it after the product is made." Xue Baoshan kindly persuaded him, telling him not to get too excited and keep a low profile first.

Zhou Buqi nodded, "To be honest, this thing is really possible! Those software giants can't handle this matter because they are software companies. Ziweixing is an Internet company, which is a huge advantage."

Xue Baoshan didn't understand, "What advantage?"

Zhou Buqi said with a smile: "Social! Ziwei Star's core positioning is social!"

"Social..." Xue Baoshan frowned slightly, and then saw the software opened on the computer, "Weishu? Enterprise-level social networking?"

Zhou Buqi said: "That's right, this is Ziweixing's biggest advantage!"

Xue Baoshan said softly: "Weishu is very good. The employees of Jieyu Media like it very much. Even many directors and screenwriters who work with us also use this software to communicate and communicate through documents. This mode is too All right."

Zhou Buqi is quite proud, "Weishu will definitely become a major product of Ziweixing in the future, with social attributes and a document office model, which software giants such as Oracle and Adobe do not have, and neither can Microsoft and Google. "

Microsoft's office product is office, which is a traditional computer software.

Google competes with Microsoft Office. Of course, it is impossible to develop a copycat product similar to Office to replace the original product like the callers of domestic software. What Google does is the famous Google Docs.

Once Google Docs was launched, it was greatly welcomed, because it is an Internet software, which has made great progress compared with Office, and can be stored and modified online.In fact, it is the earliest cloud service, storing documents in the cloud, which is greatly convenient.

Weishu's documentation is a step further than Google's.

Google lacks social genes, and they have repeatedly failed on the Internet.But Ziweixing is different, social networking is the core business of Ziweixing.

Weishu is the enterprise version of Helo, where you can chat and work.

More importantly, Weishu documents can have social attributes and can communicate with each other through documents.Cancel the traditional offline meeting, directly make a document, and then the content of the meeting is to speak on the document.

This is much better than an offline meeting.

First of all, it left a written record, which is not only convenient for future reference, but also can be rewarded through clear records when rewarding meritorious deeds, so that there will be no fraudulent claims.

Whoever puts forward the idea is his idea, and whoever makes the credit is his credit. Leaders should not be greedy for credit, this is fair to subordinates.

Also, it's communication.

For example, Japanese English, Indian English, Chinese English, and Spanish English...Ziweixing is a multinational company. If it is a traditional offline meeting, there will be a lot of travel expenses, and the English between each other may not be able to understand each other. .

The text of Weishu documents is different. Everyone uses English, and there are no barriers to text.

The most important thing is performance appraisal.

During the comprehensive assessment, the more information you investigate, the more accurate the assessment results will be.Combining micro-books with personnel business can achieve unexpected results.

Not to mention the convenience of online communication, all behaviors are recorded online.For example, if a person always gives full marks to others, he is a good old man who lacks a sense of responsibility for the company, and may even be a group of people colluding to give each other full marks to mix performance.If you always give low marks to others, you may have a dark mind and it is difficult to unite with colleagues.

In addition, the existence of micro-book documents organizes all the work records of an employee.His achievements in the past period of time are all clearly displayed there. After communicating with his leader, he can conduct the assessment in an all-round way without dead ends.

The gathering of witnesses and physical evidence has greatly guaranteed the fairness.

Even because of the advantages of the online platform, the head office can conduct a re-inspection on the performance appraisal of employees in the Spanish branch to see if there is any collusion between local HR and local employees.

You can minimize business risk.

And rank promotions...

The existence of Weishu documents is equivalent to saving all the behaviors of an employee after joining the company.When promoting, you can have more objective references instead of relying solely on the subjective impression of the leader.

Once poorly documented and promoted, it could be cronyism and subject to investigation.

In short, there are many benefits!
As an Internet company, Ziweixing needs to promote Internet office in an all-round way, and the same is true for personnel work!

(End of this chapter)