Top of the Great Era

Chapter 1780 Maturity Model

He Yangdao: "Domestic companies generally practice cronyism, which is normal, and there are very few people in the world who can only appoint people on their merits. The rapid rise of the Internet industry is largely due to enough tolerance and thirst for talents. But Suning is different, nepotism is too serious."

Zhou Buqi nodded, "It's too difficult to change the concept."

He Yang said helplessly: "Yes, for example, the current CTO of Suning.com is only 30 years old this year. This is nothing, it is normal for Internet companies. But this young CTO is actually Zhang's His relatives are related households."

"Uh……"

Zhou Buqi was speechless.

He Yangdao: "We don't know much about their internal affairs. It was Lao Cheng who found someone and met one of their technical directors. According to that person, their R&D management maturity, which is the first level of CMM, It's not even level 1."

"Isn't it?"

Zhou Buqi was somewhat surprised.

CMM is an evaluation model about maturity, which is mainly divided into 5 levels.

CMM1, which is the initial level, refers to unpredictability and lack of control;

CMM2, which is a repeatable level, can repeat the previous main experience;

CMM3, level defined, processes described and well understood;
CMM4, managed level, the process is measured and controlled;

CMM5, optimization level, focuses on process improvement.

In addition to evaluating systems and software, this model can often be used to evaluate a person's thinking structure to determine whether he can be promoted or even become an executive sequence.

For example, there was a big dispute recently on Xiaonei, which resulted in the resignation of 5 people and the expulsion of 3 people, which was very controversial.

The cause of the incident was that after Zhang Xuhao became the actual controller of Xiaonei, he wanted to promote a deputy director of group buying within the school. The candidates were Chen Chang and Liu Yudong.

Both of them have had excellent operational success stories, one is in charge of cosmetics and the other is in charge of electronic products, and both have produced very beautiful report cards.

However, the two have different CMM ratings.

The operating materials given by Chen Chang and the explanations given in the promotion defense are too loose. They are only descriptions of past cases. The documents lack depth and thinking, and lack summary and definitional descriptions. This is between CMM1-CMM2. , with little reproducibility.

Liu Yudong is different. For every group buying operation he participated in, he will give detailed process documents, not only summarizing experience, but also summarizing the rules.When operating the next group buying activity, rely on all the rules summarized in the previous document to apply it, and find that all of them have come true!
This also means that the operation of similar projects is summarized into formula-like principles.

The next time we do this kind of project, even if Liu Yudong doesn't participate, other people only need to use the documents, processes, summaries, and formulas he wrote to achieve similar performance results as him!
This is not a mere CMM2, it has reached the level of CMM4.

Not to mention being promoted to the deputy director of intramural group buying, he could even be promoted to the vice president of Xiaonei.

There are many kinds of abilities, one is the ability to do things by yourself, the other is the ability to lead others to do things together, and the other is the ability to guide others to do things...Obviously, the lower the ability, the more suitable it is for management and promotion. The bigger the space.

The performance of Liu Yudong's group buying operation may not be as good as that of Chen Chang, but this is a different business, determined by different product attributes.

But one thing can be seen, Chen Chang's ability points are added to fighting alone, while Liu Yudong has stronger ability to control the field.

At this time, there is no choice but to choose to be promoted to Liu Yudong.

Herein lies the problem.

Especially in the eyes of some lower-level employees, it is difficult for them to understand, and they will think that there are some unfair conditions in the workplace.

Why is Chen Chang's performance even better, and Liu Yudong was promoted in the end?

Shady!

Then, someone found out that Liu Yudong was a graduate of Fudan University, and Zhang Xuhao, who was newly appointed by Xiaonei, both belonged to the "Modu Gang".

The next thing happened, Chen Chang was very upset and submitted a resignation report. Some of her close subordinates chose to resign, and some spread rumors in the company.

Zhang Xuhao was also very ruthless, he directly killed chickens to make an example of monkeys, and fired several of them.

Events have subsided.

Even so, when Zhou Buqi returned to Beijing this time, he severely criticized Zhang Xuhao, saying that his level of uniting with colleagues was too poor, and his handling methods were too simple and rude, which caused the loss of excellent employees.

Fortunately, it is not a top talent who is too good.

Only this time, not next time!

He also invited professors He Yang and Han Leshui to make this relatively failed promotion case into a template, sum up experience and summarize lessons, and tell more managers in the Ziwei lecture hall for mutual encouragement.

However, Zhou Buqi was surprised when He Yang said that the entire internal management system of Suning.com was only at the level of CMM1.

How bad is this?

He Yang said: "We don't know the specific situation, and it's not easy to draw conclusions. However, Lao Cheng and I have the same analysis, and IBM may be at work here."

"Ok?"

Zhou Buqi raised his eyebrows.

He Yangdao: "In the past five years, the cooperation order between Suning and IBM was only 5 million yuan, and the cooperation is very pleasant. If this cooperation is fully concluded, the total value may reach several billion yuan. In addition to Suning e-commerce system, In addition to selling bundled products such as software and hardware, they also want to sell people and continue to sell people.”

"Well, it's very possible!"

Zhou Buqi felt that this speculation was very possible. IBM's IT products on the C-end had long been outdated and were eliminated by the whole world, and the entire department was about to be laid off.

Now that I have finally met and found a super big client, of course I can't let it go.

If you can earn more, you will earn more!
From the perspective of the CMM model, it is to find a way to reduce the CMM level of Suning.com, thereby reducing their own hematopoietic ability.

Why did Xiaonei choose Liu Yudong instead of Chen Chang?

Because Liu Yudong's CMM level is higher, he is not fighting alone, he can train a group of people.Liu Yudong is "teaching a man to fish", while Chen Chang is "teaching a man to fish".

The higher the CMM, the more talents can be cultivated.

IBM is likely to deliberately lower the CMM level of Suning.com, which means limiting Suning.com's own talent training.

They have no talents, but the e-commerce business needs to develop, what should they do?
Spend a lot of money to outsource from IBM, and ask IBM to send someone over to help.

In this way, IBM has a steady stream of benefits.

He Yang nodded and said: "Well, this is Lao Cheng's analysis, saying that the reason why Suning.com cannot enter CMM2 is that most projects and releases are completed in a special management form, rather than a repeatable So much so that these projects have to be taken over by IBM’s outsourcing team, Suning.com’s internal employees have no chance to learn or participate. The outsourced personnel sent by IBM pay three times the salary of Suning’s own employees.”

"What a shame!"

Zhou Buqi was very helpless.

He Yang sighed: "The main reason is that the phenomenon of nepotism is too serious. No one in them can recognize IBM's technical background. They really think that a world-class IT giant has a world-class level. Just like... It’s a bit like Shanda back then.”

"Yes."

Zhou Buqi knew about it.

The decline of Shanda is mainly due to the decline of products, and the lack of excellent successor products.This has something to do with the employment of the big boss Chen Tianqiao. His younger brother is not well educated and not very good, but he was promoted to Shanda's vice president of research and development, in charge of research and development and products.If the product fails, users will be lost, and the company will decline.

He Yang went on to say: "Suning.com's organizational structure is too traditional and cronyistic. This has resulted in the centralization of the entire system. Important decisions such as product functions, demand analysis, design architecture, and release time must be made through the headquarters. Huang, Ji, Ren, Zhuang and other vice presidents make the final decision."

Zhou Buqi waved his hand, "Anyway, it's not feasible to take the road of technical explanation?"

"It doesn't work, and there's no way to explain it." He Yang gave a very firm answer, "It's better for you to come forward and talk to them directly with Mr. Zhang."

Zhou Buqi also felt dizzy for a while, "I heard you say it so wickedly, it must be the same effect. It's too bad for me to go, it's like playing the piano to a cow."

He Yang suggested: "What kind of Internet summit is being held in Jinling, why don't you go there? Suning started to deploy online business last year, and launched Suning.com this year. Jinling is their home field. Boss Zhang has a high probability will participate."

"Summit?" Zhou Buqi had no interest at all, "I won't go! I won't participate in any public events in the future!"

He Yang laughed and said, "Isn't it?"

Zhou Buqi said: "It's always right to keep a low profile."

"Then what about this time?"

"It's okay, I'll ask someone to bring a message to find out the situation first."

……

Zhou Buqi made up his mind to help Suning.

This is an attitude shown to colleagues.

Let the domestic entrepreneur groups understand that although Boss Zhou's business has spread all over the world, he has always been concerned about his domestic counterparts.

It is precisely because his business has gone abroad that he has a better understanding of some routines and tricks of large foreign companies, and can provide certain suggestions and help.

If Suning can be rescued from IBM's "claw" this time, it will be enough for domestic entrepreneurs to keep their eyes open.At the same time, it also established Ziweixing's detached position in the country and Boss Zhou's reputation among entrepreneurs.

However, before that, we need to communicate with Liu Qiangdong.

In any case, JD.com and Suning.com are direct competitors.Even when Suning transformed into an Internet e-commerce company, the slogan it shouted was to overthrow JD.com.

From JD.com's point of view, IBM's calculation of Suning is actually a big favor.It allows JD.com to wipe out a competitor without any effort.

If Ziweixing helps Suning get out of trouble, it will undoubtedly increase the competitive pressure on JD.com.

However, Zhou Buqi and Liu Qiangdong are very confident.

After some exchanges, they all performed very enthusiastically.

The competition in the e-commerce market depends on the entire e-commerce ecosystem.With the overly traditional thinking concept of Suning.com, it is useless to give them the best resources.

(End of this chapter)