Go back to the past to be the fishing king

Chapter 198
After realizing the abnormal state of the live broadcast room, Zhang Yang lost his state when he first started the live broadcast. He kept thinking about this matter in his mind, and his enthusiasm for the live broadcast was greatly affected.

For the next two hours, Zhang Yang casually asked the water friends and stopped talking about the topic, and the live broadcast continued.

Around eleven o'clock at noon, Zhang Yang sent a message to Meng Fan on his mobile phone.

During Meng Fan's live broadcast, most people's messages and phone ringtones are blocked, but the information of his partner Zhang Yang is deliberately set not to be blocked. This is a reserved way of safe communication. For some reasons that are inconvenient to speak out, there was a mistake in cooperation.

After Meng Fan heard the phone message beep, he knew it was Zhang Yang who sent it to him, so he naturally took out the phone and glanced at it, then quickly stuffed it back into his pocket.

5 minutes later.

"Oh, Xiao Meng, did you bring the power bank you took back yesterday? The phone is dead!" Zhang Yang said suddenly.

Xiaomeng cooperated very tacitly. He was stunned for half a second, then slapped his head: "It's broken, I plugged it in to charge at home, and forgot to bring it!"

Zhang Yang took advantage of the situation and said: "Brothers in the live broadcast room, I'm really sorry, there was a small live broadcast accident, I forgot to bring my power bank, and the live broadcast mobile phone ran out of battery! The broadcast will be a few hours earlier today! I'm really sorry everyone!"

Although the audience in the live broadcast room felt a little sorry for the impact of this non-subjective factor, there was nothing to say. No one had forgotten about it yet.

So, after saying hello, less than 10 minutes later, Zhang Yang directly forcibly disconnected the live broadcast.

"What's the matter, boss? What happened?" Seeing that Zhang Yang had turned off the live broadcast, Meng Fan got up from his fishing position with a question mark on his face.

The text message that Zhang Yang sent to him just now didn't mention any reason, but just told him to cooperate and pretend he didn't have a power bank to download the broadcast in advance.

The broadcast is good, and the fish mouth is also good, why is it suddenly downloaded.

Zhang Yang's smiling face in the live broadcast room not long ago turned cold, and he frowned slightly and said, "Our live broadcast room has been authorized! It's more serious than the current limit!"

"Ah? Permission? Why? I was afraid of violating the rules, so I didn't even smoke all morning!" Meng Fan couldn't figure it out.

During the few hours of the live broadcast, Zhang Yang had already thought about the taste, and said in a firm tone: "As for the content of the live broadcast, we are sure that there is no problem, and there is no violation of the language!

Then there is only one possibility, the government deliberately messed with us!I guess, it should be about the signing of the anchor! "

"Fuck! Is it so ugly to eat?"

Hearing this conjecture, Meng Fan became angry in an instant. If he didn't sign a contract, the stream would be limited. This would be too bad. Wouldn't this push the anchor out?
"Don't worry, I'll make a call and ask! Put away the things, let's study what the problem is!"

"Okay! Bai Xia is such a good nest today! Will you continue to raise the big fish nest?"

"Keeping it up! No matter what it is, it's not bad for this litter!"

Soon, Zhang Yang took out his mobile phone in front of Meng Fan and found Inke's official customer service hotline.

Here, Zhang Yang deliberately did not call the executive who had contacted him to sign the contract, and he used the public customer service of the platform.

After a few key presses to confirm, the phone was quickly transferred to the artificial desk.

"Hi, sir, this is the official website of Inke live streaming platform. I am the manual customer service number 0527. Can I help you with any questions?"

There was a soft and waxy young lady's voice on the phone, the sugar content was at least three plus signs, and she might tease the customer service if she was usually flamboyant, but at the moment, she didn't have any messy thoughts.

"Hello, I'm the anchor of our platform's live broadcast, and my name is Mingyang Fishing! At present, I have about 24 followers.

Usually live broadcasts are quite normal. Today, without any violation warnings, there is no natural traffic in the live broadcast room, and fans can’t see my broadcast status on the follow page. I would like to ask what is the situation? "

"Uh... tell me again, what's the name of your account?"

The young lady was a little surprised when she heard that Zhang Yang blew up the number of fans. After all, the platform has just been launched not long ago, and the anchor account with more than 20 fans is considered a top in many fields.

It stands to reason that the top anchors have special personnel responsible for contacting them, and this kind of operation of finding ordinary customer service should not happen.

"Famous Fishing!"

"Oh, wait a minute!" The young lady searched in the background and quickly found Zhang Yang's account.

"Please tell me the last six digits of the ID card used to register the account!"

"261810"

"Okay, hello sir, after verification here, the current status of our account background is all normal!"

"Everything is normal? There is no natural traffic in the live broadcast room. You call this normal?"

Hearing the words "everything is normal", Zhang Yang came up in a fit of anger, which is a bit deceiving.

"Sir, please calm down, at present, with the background authority of our ordinary customer service, it does show that everything is in a normal state!
If there is a live broadcast violation or punishment, it will be recorded in the notes of our account here!Your account has no violation remarks, so I say that the account status is all normal!

If you feel that there is a problem or a bug, you can explain the details of the problem encountered in the account in detail, and I will help you record it in detail and report it to the supervisor. At that time, someone will contact you for follow-up! "

"Okay, then please help me record it in detail. The specific situation is as follows. It will start broadcasting from today..."

Zhang Yang saw that the customer service's attitude and tone were quite serious, so he roughly explained the situation according to the plan she gave.

Now Zhang Yang still has a little fantasy, if there are some hidden trigger bugs or something, it might be a thing.

After all, the new platform software has just been launched not long ago, and various small problems are also possible. Not long ago, there was a bug on the platform that did not require recharge for gifts. Super rockets were flying all over the sky, and Planet Paradise had hundreds or thousands Swipe the screen.

After sufficient communication and recording, Zhang Yang hung up the phone.

"What shall we do next?" Meng Fan raised his hand and handed Zhang Yang a bottle of chilled Red Bull.

Zhang Yang took the Red Bull and took a sip: "Wait, wait for the customer service to contact me later! Just now the customer service said, reply within 48 hours on working days!"

For 48 hours, that is, two days, the broadcast has already been downloaded today, and at most it will not be broadcast normally for one day tomorrow, and the impact on Zhang Yang is not too big.

But the facts proved that Zhang Yang still thought too simply.

A full three and a half days passed without a single call. Zhang Yang's complaint was like a muddy cow in the water, and there was no more sound, as if he wanted to be forgotten.

Unable to bear Zhang Yang, he took out his mobile phone and dialed it again. After another round of busy work, he contacted the manual customer service in the background again.

After checking by the lady, the last complaint record has been submitted and uploaded, and it is currently waiting in line for processing.

An angry Zhang Yang yelled on the phone: "Didn't you promise that someone will return to visit within 48 hours? It's been four days and no one has contacted me. Is there no one to take care of such a serious problem?"

"Excuse me sir, our return visit promise is within 48 hours of working days. Yesterday and today are weekends. Senior executives are not at work. We should contact you on Monday. Please wait patiently!"

"Okay!" This explanation also made Zhang Yang speechless, scratching his head irritably, and hung up the phone again.

After hanging up the call, the customer service lady in charge of answering Zhang Yang's call reported the situation according to what the customer service supervisor had specially explained.The supervisor then submitted the situation to Zhang Xiaoming, the new director of the operation department.

"Okay, I get it, let him go to bed, I'll talk to him again! In front of the platform, any anchor has no privileges. Ordinary platform anchors use the normal complaint channels, and he can't afford to wait for time alone! This small Just warn him, he will definitely sign the contract!"

The head of operations, who was behind this matter, replied arrogantly to his subordinates, and continued to drink tea leisurely.

……

After waiting for another day, there was still no call until 03:30 on Monday afternoon. Zhang Yang couldn't bear it any longer, and directly called Zhang Xiaoming, the director in charge of platform operation who contacted him to sign the contract.

"Hello, Mr. Zhang Yang! Have you dealt with the contract?" Zhang Xiaoming answered the phone with a very respectful but purposeful tone. The first sentence asked about the contract straight to the point.

"I haven't coordinated with the team on the signing of the contract. There is currently a problem with the live broadcast on the platform. My account seems to have been restricted. I have complained to our customer service. It has been three or four days and there is no news! I I want to trouble you to help me find out what's going on!"

"Account limit? Impossible, I've seen the live content of our live broadcast room, fishing live broadcast, there is nothing illegal! Could it be a misunderstanding?"

"I don't know where the problem is. The complaint said that there will be a return visit by the supervisor within 48 hours. As a result, four days have passed. I called and said that two days on weekends are not counted as working days. I waited until Monday, and a few hours later, I'm off work on Monday!"

"How could there be a problem with such a high-quality anchor account!

Don't worry, I'll ask for you right now, at most half an hour, I'll check it out and call you back myself! "

Zhang Xiaoming explained to Zhang Yang in a gentle tone, and hung up the phone after the explanation.

Hanging up the phone, Zhang Xiaoming didn't look for anyone at all, but he used his authority to restore the function authority of Zhang Yang's account in the background, and then drank tea leisurely and happily.

After half an hour, Zhang Xiaoming called Zhang Yang back.

Zhang Yang, who had been waiting for the news, did nothing but picked up the phone immediately when he saw the phone ringing.

"I'm really sorry, Mr. Zhang Yang! I have personally verified your complaint with the technology!
There is a bug in the background. The number of short-term followers of the live broadcast is too high, which exceeds the warning threshold set by the system background, and the current limit warning is automatically triggered. Now the normal permission function has been restored to you!
On the company side, the background customer service staff is limited, and you are a freelance anchor who has not signed the exclusive customer service of the anchor, and the processing efficiency of complaints may be a bit slow. On behalf of the company, I would like to sincerely apologize to you, please forgive me! "

Just listening to the first half of the explanation, Zhang Yang can still accept it, after all, logically speaking, it is barely reliable.

But when he heard the other party say that the company has limited personnel, and that Zhang Yang didn't sign a contract and didn't have exclusive customer service, which led to slow handling of the problem, Zhang Yang squinted his eyes.

This explanation seems reasonable, but there is something hidden in the words, which is quietly putting pressure on Zhang Yang.

"Thank you for your help. It has been bothering me for so long, and you solved it in half an hour. Thank you very much!" Zhang Yang didn't tear his face, and thanked me with a frown.

"It's a small matter, it's my job! By the way, if you have any ideas about negotiating a contract with the team, please call me anytime.

To tell you the truth, I just joined the job and urgently need to sign a powerful anchor to prove myself. Let's help each other. If you have any small problems on the platform in the future, just a phone call will serve you at any time! "

"Okay! I will work harder and I will contact you if there is a result!"

……

After hanging up the phone, Zhang Yang took two deep breaths to suppress the anger in his heart.

If Zhang Yang was just skeptical before the call, now that the problem is resolved after the call, Zhang Yang can be 100% sure that this is definitely not an accident triggered by accident.

What the hell, it's really this kid who can control himself with authority, and he's good at playing both soft and hard!

Zhang Yang frowned and thought for a few minutes, then took out his phone and sent a message in the work WeChat group.

@Everyone all people gather in the store at 06:30 in the evening, have dinner together, and have a meeting to discuss some things at the same time!

There are only a few people in this group. In addition to Zhang Yang and Zhao Bingguang, there are Heikeng Jianghu account, Jiayediao Jianghu account, Wang Yan who appeared on camera and commented, and photography and post-production. They are all veteran employees who know the basics.

Everyone quickly received the message and said yes.As for Lao Zhao, he called directly.

"What's the situation? I just saw the meeting notice you sent in the group, and I'll go too?" Zhao Bingguang asked with a little doubt.

"If you're okay, come on! It's been a long time since we've had dinner together, and the Dog Meat Restaurant is organizing a team building, and I have something to discuss with you guys by the way!"

"Discussion? This is not your style of doing things. Why, did you encounter any problems? I heard from Xiaomeng that your account has been restricted?"

"It's about the live broadcasting platform! The new Operations Director at Inke is a bit of a fucker, put on my shoes!
Let's think of a way, how to do the following work well, come here every now and then, no one can stand it!The anchor's mentality will explode! "

"Okay, I'll go on!" Zhao Bingguang also realized the seriousness of the problem, and his tone became dignified.

In less than an hour, Wang Yan and the others drove to Zhang Yang's shop. Since work was involved, everyone didn't take it with them in the business environment downstairs. They went directly to the second-floor compartment of the fishing tackle shop and chatted. , while waiting for others.

"What's the matter, Boss? If you have something to say, just talk to the wechat group, why did you meet in the store? There's something good, why don't you treat me to dinner?"

Wang Yan was still in a big lala state. Seeing a bunch of grapes on the table, he picked up a bunch of grapes and stuffed them into his mouth regardless of whether he washed them or not.

Han Qiang glanced at Zhang Yang, and pulled the hem of Wang Yan's T-shirt.

Ever since he met Zhang Yang, Han Qiang had rarely seen Zhang Yang with such a serious expression. Could something have happened?

(End of this chapter)