Reborn I want everything

Chapter 19
The moment he finished the experiment, Gu Zhe knew he had passed, and his mentality was very stable, and he didn't worry about the follow-up at all.

However, the process still had to go, and the official notice of special recruitment into Zhu Kezhen Academy would have to wait for more than ten days before it was issued.

Gu Zhe can't live in the dormitory of Tunghai University now, and staying in the provincial capital for one more day is an extra expense, and the daily board and lodging cost at least 80 yuan.

For him who gave his mother 3000 yuan before going out, and only left more than 1000 pocket money on him, it is meaningless to spend any more.
It's better to go back to my hometown and wait for the notice, focus on the summer job of Shanghai Stock Exchange first, and hurry up to make more orders.

So, after the exam, he just stayed in Ark City for one more night, making sure that he was fine. The next day, he took a tour of the city during the day to relax, and took a long-distance bus home in the evening.

The new campus of Tunghai University is in the west of Ark City, and Mingzhou is in the east. It was supposed to pass through the city, so it was considered a drop-in.

In Ark City in 02, it was the time when the tourism industry was further rising, and the West Lake Scenic Area was just opened for free this year.

So much so that there are so many tourists throughout the summer vacation, even in the scorching sun, there are people crowding around with parasols.There were quite a few people with a Shanghai accent in the crowd, but they drove 150 kilometers here to play because they heard that tickets were not required.

Although Gu Zhe was good at mediating, tactful and eloquent, he was still a little socially fearful in nature.A lot of socializing is just for work and socializing, not because he likes socializing.

Seeing such an exaggerated crowded environment, he felt lonely.After all, he spent several years hanging out in the provincial capital in his previous life, and he played wherever he was supposed to.

In the end, I just climbed the relatively sparsely populated Baoshi Mountain, overlooked the West Lake from the balcony of Chu, and then went home.

When descending the mountain, Gu Zhe chose a small path with few people and suitable for fat-burning heart rate.

Passing by Baopu Courtyard, I also met a guy who saw tourists passing by, put on a Taoist robe temporarily, and yelled for a lottery to release the lottery, but Gu Zhe walked past him without touching his body.

……

After returning to Mingzhou, there was nothing to repeat about Gu Zhe's life in the next ten days.

It was nothing more than two backbones, Shao Jia and Liu Kai, and the three had a clear division of labor. One sent emails and optimized the writing style of emails, one answered the phone, and the other fine-tuned and changed the code to complete the work of opening new securities accounts.

As time entered mid-July, the scale of the project got bigger and bigger, and the team's running-in became more and more smooth.

From the signing of two or three customers per day at the end of June, it rose to seven or eight per day at the beginning of July, and then dozens of customers per day in the middle of the month.

On Shao Jia's side, there is still a relatively large gap between the number of calls received every day and the number of final signed orders. Basically, if [-] people are signed, more than [-] consultation calls must be made.

It can be seen that [-]% of potential users will still calm down at this stage, or give up after thinking about something else is wrong and suspicious.

This success rate was within Gu Zhe's acceptable range.

For professional and simple customer service, it is no problem to answer two hundred calls a day, but Shao Jia is not professional, and she doesn't want to do this, everyone is still a science student in essence.Coupled with the tedious and lengthy content of the securities account opening consultation, Gu Zhe realized that he had to add someone.

Fortunately, they have also gathered a small team, that is, the group of classmates who also entered Tunghai University. They have already vaguely centered on Gu Zhe and Lu Youyou, and they are more convinced.

So it wasn't difficult. Gu Zhe contacted Lin Jingjing and Ye Xiaomin, and they eagerly joined in. They were happy to earn the extra money of "one person will get 20 yuan commission after answering the phone call".

Of course, Gu Zhe's formalities were also handled properly, so that Lin Jingjing and Ye Xiaomin also signed a temporary summer job contract at the Minzhou Second Branch Sales Department in Shanghai Tong, so that it would be convenient for them to transfer the money and pay taxes according to the regulations.

Gu Zhe would not save such a small amount of money, and he would not take legal risks.And after signing those two girls, Gu Zhe can still borrow the office of the sales department and the customer service hotline——

Otherwise, according to Gu Zhe's style when he only led Lu Youyou and Shao Jia to fight alone, the phone numbers and contact information left in their emails must be different, so as to prevent a single person from being blown up.

After officially having an office space, you can use the main extension number, and only one switchboard number is left in the email. After potential customers call in, they can directly connect to which one according to which one is free, so as to avoid delays.

After all, customers who take the initiative to come to the door have limited patience. If the line is busy and left hanging, it may be lost.

In this process, it is impossible for other people in Mingzhou Sales Department [-] to be completely unaware.

Fortunately, Gu Zhe was quite open-minded. He didn't plan to work for a long time, so he gradually had a showdown with the deputy manager in charge, Sun Zhenyue, using all kinds of hints to stabilize the opponent.In addition, Gu Zhe knew Sun Zhenyue's temperament well in his previous life, and he knew the precautions when dealing with him, so it would be no problem to delay for another month.

On the other hand, under the guidance of Shao Jia, the newly joined girls got started in just three to five days.

Although they are still inferior to Shao Jia in answering the phone, with Lin Jingjing's extroverted talent and better grades in language subjects, they will surpass Shao Jia sooner or later.

Ye Xiaomin is typically strong in mathematics but not very eloquent. A while ago, she also applied for a volunteer major in finance and economics.She doesn't know how to play emotional cards when answering the phone, but financial publicity doesn't depend entirely on eloquence. Her cold tone, professional and calm sense of language, and rhetoric that is good at data analysis, the final effect is not bad.

After increasing the number of customer service staff to three, Gu Zhe felt that this summer vacation should be enough.Even if three or four hundred calls come in every day and one hundred plus bills are signed, he can handle it here.

In addition, in the process of gradually rolling out the booth, there was a small episode that made Gu Zhe feel very heartwarming, and it also made him further increase his trust in the two newly joined girls.

The thing is like this: it was about July 7th, a Saturday, and it was also when Lin Jingjing and Ye Xiaomin had just worked for a week after joining.

Because the securities business is closed on weekends, there are very few incoming consultation calls.If you have some free time, you can hold a small internal meeting in private, sort out the accounts, exchange and summarize the experience.

The girls are not deeply involved in the world, and they have only worked for a short time just now, so naturally they haven't put much effort into it, and are still at the stage of eagerly learning all social experience.The enthusiasm for discussions in meetings is very high, and they have the potential of social animals.

At the internal meeting, Gu Zhe distributed some drinks and snacks while helping them analyze the performance data, so that they could recognize the gaps, find the shortcomings to be made up, and improve the service quality.

Then, Lin Jingjing and Ye Xiaomin saw a number that made them feel ashamed—in the past week, Shao Jia’s average conversion rate of potential customers who answered the phone reached 32%, that is to say, 32 orders could actually be signed for [-] calls.

Lin Jingjing's average conversion rate was only 19%, and Ye Xiaomin's was 21%.This is the average result of the whole week. If you look at the results of last Monday and Tuesday, when the pre-job training was just completed and the official start of receiving customers, the two of them were even less than 15%.

In other words, only one account was opened after seven calls were made, and the other six potential customer resources were wasted.By Friday, their success rate had only climbed to 25%, and it was barely around 20% evenly spread throughout the week.

Gu Zhe didn't think much of it. When he mentioned these data, he was looking forward from facts and for the sake of everyone's progress.

But Lin Jingjing and the others thought of another problem—they wasted so many potential customers that Gu Zhe used tricks to bring back. Together, the two of them answered four to five hundred calls in a whole week. If an operator with that level of proficiency comes to chat, maybe you can sign [-] more accounts to open an account!
Even if each account opening is not worth 200 yuan commission, and some are discounted, then they have earned at least 8000 yuan less.

Who made the little girls have no social experience? They felt that [-]% of the "potential customers" should be converted into real performance. If they did not do well, they would be wasting the customer flow organized by Brother Gu.

Only Gu Zhe knew in his heart that the difference between "anticipated benefits" and "actual profits" was far more than measured in distance.

In real-world business, even after signing the order, there are still changes, delays in payment, and various risks. It is not so easy to realize, and every link is lossy.

Anyway, his flow cost is very low, and it doesn't matter if a little flooding is wasted.

In contrast, the loyalty and reliability of the operator is the most important.It is more practical than anything else to be able to speak more strictly and keep it secret for ten days and a half months.

The "predictable benefits" of several thousand yuan are nothing as long as they can cultivate confidantes.

So, during the meeting, Lin Jingjing and Ye Xiaomin both blushed and felt ashamed when they were driving, and in turn they wanted Gu Zhe to comfort them:
"Don't take it to heart, you can't make enough money, it's normal for beginners to have a low success rate if they haven't practiced their speaking skills well. Aren't you all making obvious progress.

It's only been a week of intensive work, and the success rate has grown from 15% to 25%. It's good to make progress. We can still work for more than a month.This business will not last long, the more successful it is, the easier it will attract people's attention and be feared.

Also, although Jing Jing has the lowest success rate, and the wording when answering the phone is relatively direct and not euphemistic, but the average answering time for each account you open is also the shortest among everyone.

This shows that you can negotiate with a customer in the shortest time to answer the phone, which is also an advantage, but it is a bit expensive for the address book, so many potential mailboxes have been flooded by you and turned into drug residue.

Don't be under pressure, everyone. This is just a summer practice, and the commission for the first month will be issued in a few days. I ask everyone to relax. "

When Gu Zhe said that, those classmates were of course more devoted to him.After all, everyone has a steelyard in their hearts. For tasks like answering the phone, just find a girl with patience and eloquence, and you can do it with a little training.

Answering three or five phone calls on average is worth 20 yuan. Now it is definitely a high salary. Gu Zhe is willing to use potential customer resources to recruit and train them in how to treat people. Where can I find such a good organizer?
Don't think about it, just do it.

A new week is coming soon, and this is also the last trading week in July. After careful consideration, Gu Zhe decided to have a showdown with Sun Zhenyue in the next few days, and then demanded that the July commission be withdrawn first.

However, at this juncture, some emails were sent from the provincial capital, and there was finally official feedback on the admission work of the Zhu Kezhen College of Tunghai University.

(End of this chapter)