From now on, the actor Daddy's ancient costume will become popular all over the Internet

Chapter 460 Apologize
Although it has not been investigated whether there are traitors in the company, Song Qianxian decided to hold a press conference first to give the public an explanation.

Song Qianda persuaded: "Brother, this is tantamount to admitting that Song's products have quality problems, which will lead to a decline in reputation, and in serious cases, may even affect the company's stock price. Why don't we wait and see and wait for the investigation results to come out."

"That's right." Song Qianxin also persuaded, "Since there are no problems with the design and materials of the battery, how could there be any problems in the production process? Moreover, there are so many quality inspection procedures, but they have not been inspected before, but this time they are not. It was detected, which means that there is really a traitor."

However, no matter how much they persuaded, Song Qianxian insisted: "You also said that so many quality inspection procedures have not been checked before, so will the public believe who has the ability to install so many insiders in our Song family? Time has passed In the past two days, consumers have held new mobile phones but dare not use them. Our delay in responding will only make them more and more worried. I promised at the beginning that I would put the consumer experience first, so I have to hold this press conference, and it is necessary to compensate consumers who have already purchased it as soon as possible.”

This is a habit brought by Song Qianxian from his previous life. As the emperor of the Lan Dynasty in his previous life, every major decision he made was for the people. Now he is the chairman and president of the Song family. Although he did not have as much responsibility as the emperor, but I am used to thinking about the public.

He is the eldest in the family, and he carried the Song family up to this point by himself. Others can only suggest and cannot interfere with his decision. Moreover, he has already given so many reasons, Song Qianda and Song Qianxin no longer dissuade him.

"Brother, if you need anything, call us at any time."

"Okay, I won't be polite."

After saying this, the public relations department prepared the media and live broadcast in the evening, and Song Qianxian led the company's senior management to attend in a serious manner.

First, the director of the quality control department came forward and admitted that some of the battery problems of the mobile phones had indeed been found. Secondly, the manager of the battery design department said that the battery design was put into production after repeated verification and no problems. As for why this situation occurs now , the quality control department cannot escape responsibility, at least the quality control requirements are not up to standard, but what caused the battery to explode still needs to be investigated.

The two explained the cause and effect of the matter very seriously, so that everyone can have a bottom line in their hearts. At the same time, they also assured everyone that other products were also randomly inspected, and no problems were found for the time being. Please use it with confidence.

Then Song Qianxian stood up and said: "In any case, it is our disqualification to deliver products with quality problems to consumers. Now the company has decided to refund the full amount to consumers who have already purchased this product. At the same time It also provides a free mobile phone product with a price range of no more than 1000 yuan to those who have already purchased this mobile phone."

First he admitted that there were problems with the company's quality control and quality, and later Song Qianxian decided to compensate. Netizens watched the live broadcast and almost couldn't comment.

"In all honesty, the Song Corporation has done a good job. They responded very quickly to the public. They dared to admit their mistakes and gave a solution so quickly. It's really good."

"What's wrong with the people who suddenly feel envious of the people who bought this phone? This is a new phone for free!"

"I really didn't expect Song to admit his mistakes so quickly. Shouldn't things like this that affect the corporate image be downplayed?"

"Because the real reason has not been found out, it is certain that the quality inspection of the quality control department is not in place, but it is not yet clear what caused the problem with the battery."

"I also think this is very strange. It's not the first time the Song family has made a mobile phone. There has never been a battery quality problem. Before the product is produced, the battery design must have passed the test. The key depends on whether someone did it in the production process. Hands and feet, there are so many Song products, there is no need to reduce costs and use poor materials for a mobile phone."

"Song's can be regarded as a conscientious enterprise, but there have only been two battery explosion incidents. Like other brands of home appliances we bought, there are problems when you buy them back. The merchants will not replace them. You must operate them something wrong."

"That's true, so as long as Song's products are available, I will buy Song's products. I have used them for three years, and there are no problems."

The manager of the public relations department had people reading these comments all the time, with cold sweat breaking out on his forehead. They, the Song family, had never done such a boastful thing before, but this time it was a special situation and could only be dealt with specially.

And most netizens saw Song Qianxian's sincere apology, and they also had some understanding in their hearts.

However, Heizi would not let go of this great opportunity, and Heizi became more and more reckless.

"Heh, it's about Song's conscience, if it didn't come out this time, Song would take the initiative to solve it?"

"It is said that the Song Company was cheated by competitors. For such a large company, it is impossible to have only one procedure for quality inspection? I don't believe that every procedure has been arranged by a traitor. If this is the case, then the Song Company has a huge internal This kind of enterprise is just a facade of prosperity.”

"I always believe that there are no businessmen who are not black, and they can do all risky things in order to save costs."

"Song's public relations department should stop public relations. If consumers are fools, they will continue to buy your products?"

"If I continue to buy, I will suspect that he has a problem with IQ."

Liu Shan is an ordinary office worker. She just got engaged and is decorating the wedding room with her fiancé. Now it's time to choose home appliances. She had already decided to use Song's products for the whole house, but this happened unexpectedly. .

Looking at the doubts on the Internet, she hesitated when placing the order.

"What are you afraid of?" said the fiancé, "Half of the home appliances in my parents' house and yours are Song's brand, and they have been used for several years. Have you ever seen any problems? Kill me, I forgot Valentine's Day last time, didn't you forgive me once? Let's give Mrs. Song another chance."

"You still have the nerve to say that?" Liu Shan glared at him, "But what you said is right, and Song Qianxian apologized and compensated so quickly for this accident, we don't need to worry about after-sales service at all."

"My wife is smart."

"Then I'll still choose the Song family."

There are still many people who think like Liu Shan. They were originally worried about quality issues because of the mobile phone, but seeing Song Qianxian compensated so quickly, it is not scary to think about it. Besides, after this incident, the Song family will not self-destruct. Signboards, the production of products in the future may become more and more strict.

At this time, the sales manager looked at the sales that had been increasing and fell into deep thought.

(End of this chapter)