The origin of the star lotus world

Chapter 1084 Text
Text Chapter 34

Hu Yue said that it was full of twists and turns. He hoped that this matter could be done smoothly, and a new one would be installed so that it could be used this winter.

Mr. Di said that if the platform is doing big business, it should solve the problem for customers as soon as possible, but they deliberately find that employee to anger the customer. Such a cold treatment is enough.When encountering particularly serious customers, appropriate concessions should be considered instead of continuing to intensify conflicts and expand things.It's not good to be punished once by the management bureau for a small amount of money, why should it be so.

"Yes, my mother waited for many days, thinking that the platform could compromise and give more financial compensation to solve this matter, and I don't want to get angry because of this matter. I thought so too, and quickly put the water pipe that was not in the water. The wall-hung boiler with the outlet pipe was disassembled and returned, and replaced by another brand of machine. Even if you don’t buy it temporarily, there is no need to keep it. My mother has complained about this wall-hung boiler for more than four months, and I am also complaining. It took so much It costs a lot of money to replace the wall-hung boiler, but it is useless all winter. It is better not to buy it, or to buy an energy-saving and environmentally friendly electric heater, or a baseboard heater with humidification function. My mother made many calls to complain, and she spent The phone bill costs hundreds of dollars. I think that this matter can be resolved as soon as possible, and both parties are happy. The self-operated platform clearly writes home installation, but the manufacturer I found for installation, the service is very poor, and the complaint is so long. I don’t want to pay more compensation. I think consumers have disputes with the platform and manufacturers and cannot provide heating. Consumers should bear the losses themselves. My mother waited for a while, hoping that the platform would back down. I think it’s okay to compensate more coupons , my mother said that she could buy wall-hung boilers of other brands on the platform, but she waited until the man she had quarreled with called her. The man said that the compensation plan of 2000 yuan was gone. The final plan for compensation of 600 yuan was made more than a month ago. These people don’t care what the customer said, and the platform has not been affected by the customer’s complaints for so long. The four-month effort to make consumers complain was in vain. My mother asked if this man was the customer service of the platform? The man said yes, and she said that she had complained about this person before. Deliberately intensifying the conflict, this time the promised compensation was not given, and the compensation amount was changed back to more than four months ago. The man said that he had not received any complaints about him, and he didn't care about consumers' complaints about him. My mother Said that this man was asked to record the consumer's demand for 2000 yuan in financial compensation from the platform. This is the second time that the customer service has been asked to record the appeal. She has already negotiated with the previous female staff. She said that she would continue to complain, and it was almost 5000 that day Fifth, focus on protecting the rights and interests of consumers. She can ask reporters to interview at home and take videos of the kitchen balcony. The home has the installation conditions, but the manufacturer argues that the pipes in the consumer's home are aging and cannot be heated. That is nonsense! For a new wall-hung boiler, it cost thousands of dollars to buy new pipes and fittings and find someone to use a pump to wash the radiators of the whole house, but the wall-hung boiler manufacturer refused to let the installer come to the door for a second time. The law stipulates that the wall-hung boiler manufacturer should To provide after-sales and service, the manufacturer asks customers to install the wall-hung boiler by themselves. The gas company said that this is not allowed, and professionally qualified personnel should be required to install it to avoid potential safety hazards. The self-operated store of the platform does not send people to install it at the door, so find the manufacturer Responsible, the manufacturer is arguing and pushes it to the platform’s self-operated store. My mother thinks there is always a reason. The platform and the manufacturer cause consumers to be unable to heat in winter. They should bear the responsibility and make certain economic compensation. The man said on the phone that this is not recommended Do it, find a reporter for an interview, and make things big, but the intention of calling is obviously to bullyAnd despise consumers, thinking that consumers' complaints and rights protection are unsuccessful, they can feel confident and lower the compensation, thinking that it is better not to pay, and let consumers bear all losses.My mother's voice on the phone is relatively loud, and some people waiting for the bus or walking will look at her.A primary school student in a school uniform wearing a yellow peaked cap looked at me many times. This little boy was waiting for the bus at the station, but he heard someone arguing about the heating problem in winter. Maybe he thought it was strange.After my mother came home and drank the water, she immediately called the complaint department of the platform. The female customer service tried to be perfunctory. Many months ago, the compensation plan gave consumers 5000 yuan in compensation, but it was changed to only 600 yuan in compensation four months ago.The female customer service said that there was no complaint information about this customer service. It turned out that my mother called many times to complain, but the platform staff just ignored it. While testing the psychological bottom line of consumers, and when the public is paying more attention to consumers' rights and interests, the staff of the platform went against the wind to commit crimes, as if they could get benefits by making things big.A few days later, a customer service call my mother, saying that the man had left the job, and asked the customer to continue to wait for the solution from the platform.But the man called my mother again, this time it must be another provocation, and said that the solution he decided was still 600 yuan, if not, there is not even [-] yuan, the platform has already been set.My mother was very angry. The platform was really bullying in this matter. She called the platform to complain, but the customer service was just perfunctory and push the ball, saying that the department was different and they didn't know the specific situation of the male employee.My mother asked, how could the platform let the resigned employees call her to stimulate consumers!The customer service of the platform said that the departments are different, and they can't solve it. Please continue to wait for the platform's processing results. It has been more than ten days, and the platform has not contacted.I told my mother that it was a miracle that my uncle’s matter was resolved satisfactorily last year. My uncle invited the Avalokitesvara amulet made of Russian jasper. He thought that wearing the amulet would make things smoother. Later, when he met a nobleman, my mother refused to let him go. , No matter what, I had to get ten times the compensation and several months of lost wages. With the help of the manager, I finally settled the compensation that had been delayed for several months. It was really difficult to ask for that money.There are many consumers who complain, but few who can really get a lot of compensation.I said that it was really Guanyin Bodhisattva who appeared to remove the disaster. My uncle couldn’t get the money, and the family was in trouble. When he got the money, after a while, it was all spent. He bought a lot of jade and nutritional products, and often ate No-name nutrition powder with excessive starch content, his blood sugar is worse than before, he bought jade for himself or for friends, but he didn’t make any money.The matter of hanging the fireplace in my mother's house is still to be resolved, and I don't know how long it will be delayed. "

Huyue felt worried for me. I said that the temperature will rise in the past few days, and the temperature will rise to more than ten degrees.Since March, the house is no longer cold and there is no need for heating.My physical body in the human world is over 30 years old. In winter, without heating and with more quilts, I can still withstand it. I am used to it.My mother didn't want to turn on the electric heater at first, thinking that if the old-fashioned electric heater was turned on for a long time, it would dry out and get hot, but in the coldest days of winter, she still had to turn on the electric heater to keep warm, so as not to cause back pain and leg pain when she was cold.The property management in the community said that the brand of the wall-hung boiler was not good, and many owners complained that the after-sales service was poor.My mother tried to self-operate on the platform during Double Eleven’s hot promotion. That brand of machines sold at a very good price, but she ended up in big trouble. She really should listen to other people’s opinions in many cases.When conditions permit, it is better to think more than to act hastily.

(End of this chapter)