The origin of the star lotus world

Text Chapter 630

Lin Qisheng praised me for saying that I was right. Consumers should be respected by merchants when they spend money.Some people don't know what they think, and they even prohibit customers from shopping in the future. The customer said he would come back next time, but the waiter said there was nothing in the store to sell to the customer!What service is this?It’s normal for some customers to want to buy products on sale, and it’s not like they don’t exist in the store!Didn’t you buy a suit jacket at a special price of about [-] yuan in that store?It is estimated that the prices of the black long coats and gray jackets on sale are not much different. If the service is better, if you don’t buy it this time, maybe you will shop next time.If the waiter refuses to let customers go back to the store, it is estimated that business will not be very good, and problems will occur sooner or later.

I said that the attitude of the waiters in some stores over the years has been very bad. They often act like customers want to buy or not, but they don’t want to buy!Those people didn't seem to be hired by the boss to sell goods. Instead, they seemed like they didn't want to work hard to sell goods, as long as they could get paid.When customers ask about things, some people don’t want to provide basic services, but just ask if they want to buy something today?If you want to buy something, just chat. If the customer doesn't buy something that day, don't ask for information about the product. Think that the customer can just buy the product directly.Waiters provide inquiry services to customers. This is basic work. Regardless of whether the customer wants to buy something or not, they can ask the salesperson for details and consider the purchase before purchasing. Instead of asking for details about the product, they have to buy the product on the same day.When a customer asks about a product, most sales staff will answer it. The seller should tell the product information. Those who come up and ask the customer whether they want to buy the product today are of very poor quality.Of course, some people also watch people order dishes. When they meet customers who appear wealthy or are easy to be persuaded, they immediately smile and take the initiative to chat. They may treat customers with limited budgets and many ideas with cold expressions and ignore them.The decline of some physical stores is not only due to the overall rise of online merchants and online stores, but also the poor service attitude of some store employees.The customer service service of some online malls is very standard. As long as the items are purchased by customers in self-operated stores, if there are problems during the receipt, return and early use of the goods, the customer service staff of the online mall will try their best to urge the merchants to solve the problem and satisfy the customers. Based on the principle of customer first, when shopping in self-operated stores in online malls, you should be responsible for the quality of the goods sold.The express delivery service of some online shopping malls is also very good, and the praise rate is quite high. Unlike some express companies, the couriers do not deliver the goods to your home, but only put them in the express cabinet. If the items are lost, there will be delays and problems that are difficult to solve. , the number of complaints piles up, but it doesn't matter at all. Those express companies exist because shipping is cheap. Some merchants will choose those express companies with high negative reviews to send goods, regardless of whether the delivery service is up to standard, they think they can Just save on postage costs.Only with long-term excellent quality and service can such a large enterprise last longer.There are several large online shopping malls that are based on the fundamentals. The services of self-operated stores will try their best to satisfy shopping customers and gain the trust and praise of many customers. This is an important foundation. On the other hand, those who do not care about customer complaints at all do not supervise their employees. The quality of service has gradually weakened and disappeared.Only when consumers are satisfied will they shop frequently, and only such businesses will have a future.

"That day I went to a relatively spacious store on the left side of the mall. I said I wanted shirts at a special price. The female clerk in her thirties said that there were some. They had a lot of clothes at a special price of 200 yuan each. , there are affordable ones. The female clerk brought several shirts priced at 200 and 500 yuan. She said that these clothes were larger in size and cheaper. Some clothes were sold at special prices because they were out of stock. , the original price was four to five hundred. There were two clerks in the store, and the other, a fatter female clerk, was picking up goods and sorting clothes on the floor. It seemed that there were a lot of goods in the store, and there were piles of clothes with transparent plastic packaging. On the ground, the female shop assistant was busy cleaning and arranging the clothes. I said that I like to buy clothes at special prices and regular price shirts. I can buy one or two for 500 yuan. If I buy off-size clothes, I can buy them for 100 yuan. Three shirts, this is so affordable. There are plenty of shirts. Isn’t it nice to change them at will? Ordinary people don’t need to buy expensive clothes in normal times. If they want to attend important occasions, they will buy some expensive and high-end clothes. Accessories. The woman who was busy arranging the goods on the ground said that if you buy the clothes on sale, you will make money, so just buy a few more cheap ones. I tried on a few shirts and they all fit, but some of them have a tight fit. The design is not very suitable. The author has gained more than ten kilograms this year. It is because of gluttony and intemperance that the belly circumference is fatter than before. When I was trying on the clothes, I thought to myself that I need to lose weight. Some of the clothes in the largest size didn't fit very well. The two clerks didn't say anything. Maybe they thought that the customer had already used the largest size of clothes in the store, and the clothes still put some pressure on his belly. It was rare for such a fat person. The female clerk put I also brought two pieces of clothing that were on sale for 1000 yuan each. I heard they were so cheap, so I didn’t think twice about it, as long as they were wearable, not to mention the quality was pretty good. I asked how many styles of shirts there were in the store, which were priced at 200 yuan and 100 yuan. Take them all, and you can see that the clothes in this store are of good quality. You don’t have to hesitate to shop. The price of clothes that are obviously out of size is such a discount. The original price of the marked price is more than 200 yuan. That store is in the shopping mall on that floor. It is not a very small store. There are two waiters working, unlike some stores where there is only one waiter on duty and there are few shelves. The female clerk said that these clothes are good in nature, but they are just other clothes on sale, not in these large sizes. Some styles are too small to fit. The gray shirt I tried on made me look slimmer. The design of that dress is not too narrow, but it costs 5000, so I don’t want it. I think it costs 5000. It's more suitable. You can buy a few more clothes. I asked if the clothes that cost 5000 yuan could be cheaper? The female salesperson said that they didn't bargain, but they were only a few dozen yuan more expensive, and there was a slight discount at 1% off. I said I wanted The blue plaid shirt that cost 5000, and several other clothes of the same price, although they were also the largest size, did not fit very well, mainly because they looked tight after being buttoned (not because the clothes were not designed in a standard way, But this consumer’s belly is too fat, and he told himself that he should lose weight, but no one listened). Because the female clerk said that three pieces of clothing would be discounted at 5000%, and the clothes that originally cost 500 yuan were not included in the discount, so It counts as participating in the discount and discount activities.Seeing that I didn’t want the clothes that cost 300 yuan, the female clerk wasn’t upset. She just said that there were no other suitable clothes in the store.I said that when I go shopping again in the future, some of the clothes should be cheaper.The woman who was still looking down at the store said that the clothes on sale would be gone as soon as they were sold out. Another female clerk smiled and said that there were still some clothes on sale, and that she was welcome to come back in the future.The female clerk took the consumer card and entered the information into the machine, and asked me to take the consumer card to pay and go to the checkout counter. The points from the last purchase were cleared, and all the original shopping points were cleared a long time ago. I had a lot of points in the past. , I also bought a few pairs of leather shoes and a pair of sports shoes in that mall, and also accumulated points, but the membership level has not changed.The female cashier wearing glasses said that the shopping points this time can be exchanged for small commodities at the service desk on the first floor. It costs [-] yuan in one year to upgrade the membership level. The points will be cleared in the summer of the second year. You must check it on the membership card. Before the points are cleared, the consumption standards for membership level upgrade must be completed. The woman next to her said that she can use the existing points and add money to exchange for some goods.I asked if I shop in the supermarket on the first floor of the mall in the future, can I get some points for the money I spend?The female cashier said that shopping in that supermarket has nothing to do with their mall’s membership card. Only by purchasing the mall’s own products can the points on the membership card be accumulated.I heard that to upgrade a membership level, you have to spend more than [-] yuan within one year. If you want to upgrade your membership level again, you have to continue to spend [-] yuan within one year, and the cumulative total is more than [-] yuan. No wonder I have made so many purchases, and the membership level As an ordinary member, you have to spend more than [-] yuan in shopping in a year, which is difficult for customers without much shopping budget.Returning to the store, he gave his consumption card and checkout slip to the female clerk. The female clerk put all the clothes away, including three shirts in dark green, dark red, and blue plaid in white paper bags.I was worried that the paper bag was not strong enough, so I asked for another bag.I said that to upgrade your membership level, you have to spend at least [-] yuan in shopping in a year.The female shop assistant said that the down jackets in their store cost several thousand yuan. You can consider buying them in winter. If you shop more often and upgrade your membership level, you may get additional discounts.I went to the first floor to exchange points for gifts. I asked a female clerk on the side of the first floor where I could exchange points for membership cards for gifts.She said that at the gate, she saw a lot of clothes in their store. I said that their store sells women's clothing?Under the ample light, the female shop assistant with shiny makeup said with a smile that their store sells sports brands, both men's and women's clothing.I remember that when I was working, I bought two sweatshirts, two pairs of sweatpants, and one pair of sneakers at a discount mall. They were all on sale. I spent six to seven hundred on those items, and the prices were not that low.The price of some sports goods is similar to that of formal and casual goods, and the price of some big-name sports shoes is already one or two thousand, which is much more expensive than many business leather shoes.When you go to the points exchange office, you can use your points to exchange for small gifts. The woman wearing glasses said that you can use your points to exchange for the landscape disks they made, or you can exchange a set of materials to complete the production of disk decorations by hand, which you designed and made by yourself. It will be more in line with your heart.I looked at the raw materials. In a transparent packaging bag, there were many small glues and many accessories. Making a landscape plate requires some patience, and it is not a small work that can be completed quickly.I said, will the materials used in the landscaping trays be harmful to the body?Have to keep it for a long time.She said that the environmentally friendly materials used in pigment glue, various dried flowers and plastic accessories are also qualified products. The landscape disks they made have been left for a period of time and no longer smell like glue. If you feel there is a peculiar smell, you can choose the pre-made landscape disks. Choose one of them as a free gift to redeem your points.I nodded and chose a small plastic bridge built next to a few pebbles and a dark blue landscape disk. There were some dried flowers stuck in the disk landscape, which matched well.Wanting a bag, the woman asked a merchant for a white paper bag with a picture of a puppy printed on it, which looked quite funny.Regarding this shopping, although I was ignored by some waiters, it didn't matter. I spent more than [-] yuan on my original budget of [-] yuan, and bought three pretty good shirts. I also used points to exchange them for free, which cost dozens of yuan. The small gift is really worth the money and better than expected. "

After I finished speaking, I thought about letting the paused video and text story continue to play, but Lin Qisheng wanted to speak and say what he wanted to say.