The Opening Account Was Stolen, and the Backhand Recharged 1 Million

Chapter 338 On the Role of the Consumers Association
Zhou Yi has contacted customer service about twice. Of course, he knows that his name and contact information have been recorded by them.

After all, this is an era of digitalization, and there are differences between people, which no one can deny!
Because no matter how hard the small-town questioners work, they are nothing in the eyes of others, so what can graduate students do!
And he, Mr. Zhou, has experienced so many truths and is already famous in the Internet industry. Fang Dazhuang said before that they probably have already registered your name for the record.

Once you try to be serious, it will definitely coax you directly.

So Zhou Yi only left his surname and another mobile phone number here.

It is enough to say the surname, if you know whether you are a man or a woman, you can call you as long as you can.

The reason for this is because he doesn't want these Internet companies to treat him differently because Zhou Yi is a true Internet celebrity.

At the end of the day it is a problem, and a problem has to be solved.

"Hello, welcome to consult the lotus root mobile phone. It is a pleasure to serve you. Your satisfaction is our caring motivation!"

Zhou Yi looked at the online customer service reply that popped up blankly, and then started sending messages.

"My mobile phone model is... I already contacted your customer service on the [-]rd of last month. I don't know if you have given feedback last time. You agreed to reply within [-] working days. Why haven't you responded yet? ?”

"How can this slow application be stopped?"

As a veteran keyboard warrior, Zhou's typing speed is still top-notch. Now he sent a message at an extremely fast speed, and then saw the customer service on the other side replied.

"Don't worry, buddy, the customer service will try their best to help you."

"May I ask if you have any problems with the current use?"

Uh...Zhou Yi used to think that this was a normal situation, typing fast at the same time and typing slowly at the same time. After dealing with customer service a lot, I realized that everyone has a special set of speaking skills.

In other words, no matter how anxious you are, or what you say, people will finish what they have to say step by step.

So Zhou Yi directly copied and pasted the above words and sent them again.

"Sorry to bring you a bad experience."

"In order to help you more conveniently, please provide the product model."

Zhou Yi was silent for a while, since he had the system until now, he has dealt with the customer service of countless companies, but no matter which company's customer service he looks for, he always has the same feeling.

It's as if they can't understand what you said at all, especially what you said, you have given feedback before, and you will never know, and you must go through the process first.

"See what I said above."

"Hard work, go to Settings-Application Management... Search for the slow application, enter the application management details page, check the version number, and send the version number."

That is to say, Zhou Yi now feels that he has sublimated, so he is not particularly angry, otherwise he really feels angry.

What I asked was how to uninstall this thing and why you said you would give me a reply but didn't reply!
But now that it's started, let's go through the process again.

Finally, after a lot of effort, the opposite party sent a solution.

"I'm really sorry for the inconvenience caused to you. In order to help you solve the problem more quickly and effectively, and to provide you with better service, we can arrange a special person to reply to you within fifteen working days. Would you please leave us a message? Would you like your name and contact information?"

Zhou Yi was silent for a while again, and then sent the screenshots that he had prepared a long time ago when he communicated with customer service last time.

If it is exactly the same, not even a single word or punctuation mark has changed...

I'm on a horse, now I can even guess what you are going to say next, okay?

Then, the customer service who had responded quickly fell silent.

It seems that he didn't expect that there is a handsome guy here who actually took screenshots of all the previous communication records, and they were all ready to send them over in this instant.

After three seconds of silence, a sentence came from the other side.

"I'm really sorry for the inconvenience."

After waiting for a while, the customer service said again: "My friend clicked on the version number five times in a row, and when there was a message to close the slow application service, click Agree to close it."

Zhou Yi still didn't speak, but just sent another screenshot.

This is also the reply he gave to the customer service last time after he said that there was no way to uninstall it.

Customer service... The customer service staff was directly speechless.

Oh no, she still sent a sentence: I'm really sorry for the inconvenience, but I don't know what to say later.

"I have done similar processing according to what you said before, and it was indeed closed at that time, but in the later update, your slow application started updating for no reason, and then started popping up again. What I want to know is, I How can I completely uninstall it!"

The customer service replied: "After you close it like this, it will not automatically jump again..."

Zhou Yi said harsh words, if you can't solve it, I will find someone who can solve it, and I will complain to the Ministry of Industry and Information Technology!

Fifteen minutes later, a foreign number called.

"Hi, are you Mr. Zhou? I am the senior customer service of Lotus Phone. We will answer your questions now. Our slow application does not need to be installed, takes up very little memory, and has a lot of advantage……"

"I don't want to know your advantages or anything. I just want to know how to completely uninstall your stuff. Do you hear me clearly? It's a complete uninstall, understand? It's not about shutting down the application service, I need to uninstall it!" Zhou Yi felt like he was about to start yelling.

What kind of software of yours has so many advantages, and you still need to install it forcibly?Still can't uninstall?

"Mr. Zhou, our slow application takes up almost no memory, you just need to close the service..."

"So if you can uninstall it, you just need to tell me if you can or not, and if you can't, forget it."

On the outskirts of the imperial capital, in a customer service center, Chen Jing, who was on the phone, rubbed her face. After a moment of silence, she said, "Mr. Zhou, this belongs to our system software. You can close the service if you don't need it."

"Understood, it means that there is no way to uninstall it, right?"

"Mr. Zhou, please calm down. How about I respond to our engineer and give you the result when it's over?"

Zhou Yi said with a chuckle: "It's another fifteen working days, right? I've given feedback several times, and every time I tell the result, but every time there is no result, forget it, wait, this matter is not over!"

After speaking, Zhou Yi hung up the phone.

On the other side, Chen Jing was speechless listening to the busy tone on the phone, and met another inexplicable customer, who told him that it would be fine if it was turned off, and had to ask how to uninstall it!

However, the other party has made some threatening remarks in the end, so according to the procedure, it must be reported.

Soon, the corresponding content was reported to Director Liu, who is the supervisor of the customer service center.

Looking at those chat records, Director Liu also had a headache. To put it bluntly, this thing was created by the higher-ups. It is a benchmarking applet and wants to compete with the applet in the market, so the food is naturally ugly and mandatory.

Now that the user is dissatisfied and wants to uninstall it, it will definitely not be uninstalled. All their customer service department can do is drag it.

At most, the other party will go to various departments to complain.

Director Liu thought about it and filed it. There are complaints like this every day. Every day, someone threatens to go to the market supervision department or the Ministry of Industry and Information Technology to complain, but they can't do anything about it.

Zhou Yi is silent, his life is happy enough, but he still feels a little irritable when encountering such a situation, especially in this situation, which is not as blatant as the killing of big data.

Things are so small that they don't even matter to most people.

After all, no matter what, it just takes up your memory.

Just like many mobile phone pre-installed apps, do you think that mobile phone manufacturers only rely on selling mobile phones?

This is wrong, mobile phone pre-installed software is a big profit item, your APP can be pre-installed directly in the mobile phone, everyone who does not have a mobile phone will see it, but it can’t do this if you don’t pay, you Say this advantage is not big!
And this is an exclusive advertisement belonging to the mobile phone manufacturer!
Now it's not just the Internet platform that is all kinds of unscrupulous, mobile phone manufacturers can also ignore it for profit.

Again, according to the law, we have many civil rights, but in daily life, the boundaries of rights are constantly violated.

It's just because these rights are not painful to us in many cases, so we don't want to really take them seriously.

That's why people are inherently arrogant. We all know what you said, and we also know that we shouldn't do this, but anyway, if you don't complain and nobody cares, then you can do whatever you want.

After thinking about it, Zhou Yi dialed Fang Dazhuang's phone number, explained the problems he had encountered, and then asked, "How can you think of a way to sue this?"

Fang Dazhang on the opposite side smiled and said: "Zhou Yi, people say that I am a frequent visitor to the court, but I think you are. Now you want to sue for whatever happens, your way of thinking is a bit wrong."

"Isn't that right? Fang Dazhuang, you said that if we encounter problems, we can directly go to the court to sue." Zhou Yi was a little puzzled.

Fang Dazhuang explained. "I said that your thinking is not right, because in such a case, it is very difficult to prove the infringement first, especially difficult. Is occupying memory counted as infringement? Is pop-up window counted as infringement? How to calculate the loss caused by infringement?"

Fang Dazhuang's three consecutive questions calmed Zhou's restless heart.

It seems to be the same, even if you sue yourself, how much money can you make the other party lose? The chance of winning is small, and basically the other party will not pay attention to it.

Referring to the previous case, this is the case when an individual sues a large company, but he paid for everyone to sue the other party together.

But this time, it's not easy, because everyone uses a variety of mobile phones, and whether slow apps can't be uninstalled depends on the situation, and it's troublesome to think about it.

"Then there's nothing we can do? They just pre-installed these things that are useless to us on the phone, so we can't do anything about it?" Zhou Yi asked curiously.

"Of course not. In fact, for such a situation, the best way is not for individuals to sue, but for an organization prescribed by law to file a public interest lawsuit. Yes, I'm talking about the Consumers' Association!"

When it comes to the consumer field, there are too many problems, especially in recent years, there have been many mass incidents of violations of consumer rights.

For incidents where the amount of consumer disputes is relatively small, a considerable number of consumers are unwilling to defend their rights for various reasons after weighing the cost of rights protection.

In group consumption incidents such as certain milk powder and problematic capsules, consumers are often weak and difficult to prove, and consumer rights protection is often in an embarrassing situation.

So at this time, a specific organization stipulated by the law must stand up and file a corresponding public interest lawsuit!

Zhou Yi has always been troubled by the fact that individual lawsuits are really useless for many companies. They don't care about you. Unless it triggers a storm of public opinion, it is impossible to solve this problem from a high level.

You can sue casually, the first trial and the second trial will pay you some money after the trial is over, then it will be fine.

After it's over, everyone else is the same, what to do, just take a gamble, not everyone will sue!
The country has regulations for such a predicament, that is, public interest litigation, but... there are priorities, only consumer associations above the provincial level can file public interest litigation, and consumer associations are also busy...

"If you go directly to the Consumers Association to apply, then I can tell you that this matter will basically not succeed."

The big square eyes have already seen through everything.

"The consumer associations in our country have financial appropriations and financial support from the local market supervision department. Of course, there are also individual associations that have neither financial appropriations nor financial support, and rely on social sponsorship and project funding. to solve the financial problem."

"As for the Consumers Association, it must be dealing with some more urgent matters."

Fang Dazhuang gave a very thorough introduction. Whether the Consumers Association can handle things depends on the region and the situation.

In some places, consumer associations are very powerful, and various public interest lawsuits are filed continuously throughout the year, but because the publicity is not in place, many people don't know much about it.

But there are some places... let's not talk about it.

Zhou Yi vaguely felt that he had understood Fang Dazhuang's intentions: "You mean, let me collect evidence?"

"Yes, I believe you can understand!"

Zhou Yi understood, for example, for the things he did before, he often went to the police, and the feedback was often slow or even ineffective.

So whenever Zhou Yi went to call the police, he would find Fang Dazhuang to find all the evidence he could collect.

Similarly, the Consumers Association can do the same.

I'll find all the evidence for you, and then you can sue as a tool person, isn't that all right?

We don't need anything else, just rely on your social group.

It sounds like a loss, after all, this is not what Zhou Yi should do.

But Zhou Yi is very satisfied, this effect is what he wants!

After hanging up the phone, Zhou Yi began to think about how to do it, and soon had an idea.

It's still the problem of a single sample before, it's easy to handle, there are so many people in the company, but Zhou Yi is hesitating, because the grandson of the system didn't generate tasks.

Relying on my own strength alone, I can do it, but I can't support it, because this thing is burning money.

After this hesitation, three days passed.

To be honest, time is really a deadly enemy. Even a district tyrant like Zhou Yi feels that the anger in his heart has dissipated after three days.

On the contrary, the choice that will appear in many cases has already begun to gain the upper hand. It is nothing more than occupying some memory. Now that the mobile phone is so advanced and the replacement is so fast, there is no problem, so it is not true.

Then Zhou Yi planned to surf the Internet, and habitually opened it. Recently, he likes this place very much. The old buddies here all speak nicely, and the yin and yang are strange, and they are comfortable to listen to.

Of course, there are still some replies with high gold content here, but compared to the past, now it is considered a gold rush in Shi.

Then I turned around and found a question: Is the slow application a rogue software?Why can't I delete it.

Open it, and an answer quickly came into view. It was the answer of a self-proclaimed architecture engineer, called "love for a lifetime"

"The new user ecology of the slow application, no need to download and install, just click and use, is now a new type..."

The whole article is talking about how good and convenient this thing is, anyway, Zhou Yi just can't stand it anymore.

Open the comment area and take a look. Many people said that it does take up a lot of memory and is inconvenient, and they were all criticized by the author.

After thinking for a while, Zhou Yi replied: "You said it doesn't take up memory, but my phone obviously takes up a lot, and it's not a question of whether it takes up memory or not, it's a question of our rights being violated! "

Reasonable debate, but Zhou Yi just watched a video of a young lady cooking, and when he turned around, he saw the other party replying to him.

"Yo, here comes another one who told me about rights violations. You value rights so much, why don't you sue? The door of the court is open, and it is said that people occupy the memory for no reason, and you have only used a few mobile phones."

"I'm really convinced, I love to talk about the law so much, then you go talk to the mobile phone manufacturer, why don't you talk to me, and still infringe, as you said, there are too many infringers in this world, and they are domestically produced at every turn. The moon in foreign countries is very round? There are so many softwares pre-installed in Four Stars, many of which cannot be deleted, this is also an infringement of copyright, you should sue!"

"Look at your number of fans, I really don't bother to explain to you."

Zhou Yi looked at these replies, and at this moment, three choices appeared in front of him!

Wucao, it seems that in the future, I will use the trumpet to tease these people on the Internet, the grandfather of the system can't stand it!
　Five thousand words big chapter, there is one more chapter, reward the next chapter

　　
　
(End of this chapter)