The story of a cook

Chapter 326 The Internal Situation of Linjiangxuan

Visit the entire building as a whole, and then return to room 612.

The third boss said to the master: "Brother, our family is generally like this. The rest is to see how you plan to carry out your work. I will listen to you."

Master said: "Let's build the boutique kitchen on the third floor first."

The third boss said: "I think so too. The kitchen is easy to build. Our family has its own maintenance workers, electricians, boiler workers, and workers. They are all familiar with the kitchen, but you have to direct it."

The master said: "You don't need me, Xiao Tanzi can direct. Who will he connect with then?"

The third boss said: "Just connect with Mr. Huo. Mr. Huo is my fourth wife. He is in charge of logistics. In addition, he is also the director of our Dadong Quality and Technical Supervision Bureau. He knows everything about equipment."

"That's good." The master said, "Tan Zi and Mr. Huo built the kitchen in the past two days. I will go into the kitchen to inspect the cooking skills of the existing cooks, so I can choose two cooks and two cutting boards." Then asked : "Any other new dishes need to be added?"

The third boss said: "It is necessary. Our family has been using a set of recipes since we opened the business. These cooks are also trained by our family. They will cook these existing dishes in our family. When they are asked to order new dishes, they will cook them." Just say no, it’s the same if you lead them out to study, you don’t go out to study less, and you can’t do it after you finish studying, it’s also spoiling them.”

Master asked: "They are all relatives of your family—"

"Yes." The third boss was a little worried, "It can't be fixed, brother, you know, when I first started the small shop on Sanjing Street, there were not many people. It was all relatives from my wife's natal village who came to work. These children are a little educated, and the guests were not very picky at that time, and our business is good, so it’s okay.”

"Later, it expanded a little bit, and these children were brought one by one. They were all found from their hometowns in the countryside. They were more or less relatives, and they were all children. Later, when we were renovating the building, my second brother and wife came from She found some relatives from her hometown in Henan, plus these original people, and got together to do it together. Not to mention, my house is a nest of relatives, as long as anyone who works here is more or less related, these There is no need for people to work, but the management is a bit difficult to manage. In the past, it was better. There was only one store with few people. Everyone listened to what they said. Now the business is a bit big, and there are too many people. .”

"Yes, it's not easy to manage things among relatives." Master said.

The third boss said: "Now my four brothers and sisters are all shareholders. I am in charge of the outside world. The second is in charge of purchasing. The boss doesn't care much. The fourth is now the chairman of the board and has been in Japan for a long time. The second child. In the kitchen, my second sister-in-law and the others from Henan are from the same group, my wife’s relatives are from the same group, and Mr. Huo’s relatives are from the same group. Study and study the dishes, now the dishes are no longer studied, and everyone has started to study the art of war."

The master said: "The restaurant is afraid of this, and they go all over the place to clean up the restaurant."

The third boss said: "Yes, brother, you also know that when I was in the unit, I was responsible for the reception of the outside world. Those who are relatively good will be sent to the chef class for training, so that the kitchen will have its own cook in the future and prepare some backup force."

The master said, "Sending me to a study class is nothing, and I can't learn anything there."

"It's not a big deal. Learning is learned. It's just theoretical knowledge, which is not practical at all. It's just spending money to buy a chef certificate."

"Learning to be a chef requires practical operation, and someone has to teach and take it with you on the spot." Master said.

"Yes, why don't I just think about finding a master chef to come over to be the production director, organize the dishes well, and train these cooks by the way. What does the restaurant rely on, it depends on the delicious food to retain customers." The third boss said.

"That's the reasoning, but your family is all relatives, relatives set up relatives, who are you talking about? It's okay to train, and you can teach, but it has to be like that. If you don't teach like that, it's useless. Your family doesn't care. You are relatives, you can't change people yet, then you still won't be able to deal with it, and if you don't deal with it, you will offend others, and you brothers will be at odds." The master said directly.

"Don't worry bro, I've made an agreement with them. If you don't listen to me, you will be fired directly." The third boss said: "Now they also know that no matter how the dishes are not organized, the quality of the food is not as good as this dumpling restaurant. It will turn yellow sooner or later. Others don’t know it, but I don’t know it. Linjiangxuan looks good from the outside, but it’s already started to rot inside, so I need to find someone to take care of it.”

Master asked: "Then your elder brother, second elder brother, and your younger sister all agreed?"

"All agree." The third boss said, "Actually, they know better than anyone else that they just don't want to do this because they are afraid of offending others. This time it's me stretching my head. I'm not afraid of offending others, and they all agree."

"Let me reflect on the kitchen dishes first, what do you think, bro?"

The master said: "What can you do? People tell you to cheat you, what can you do? If I know about these things in your family, I won't agree to anything."

The third boss smiled a little embarrassedly.

"I can't help it either. When I first opened the dumpling restaurant, I was the one who stuck my head. At that time, my second brother and I did it. Later, when the business got better, my fourth child also wanted to do it. She came in, and my family Sister, there is nothing to say. If you have money, you can let your family come. When I take over this building, my elder brother will come in when he sees that he is earning money. At that time, I disagreed with my elder brother. It was the second and fourth who said And, the boss just came in. My boss has been a leader in the Communist Party unit all his life, and he always speaks high and high. I don’t like it. Fortunately, it was agreed in advance that coming in means coming in, but he can’t participate in management.”

Master asked: "How is the business now? How much can I sell each month?"

"It's not very good now, SARS, there are fewer people eating, and there are no banquets, so it's not as good as before." The third boss said: "It used to sell 60 a day, [-] a month. This refers to the catering area. Make money, not lose money."

"Food and beverages sell 60 yuan a month and they earn money, but not much," Master said.

The third boss said: "Yes, 60 is not bad. It should make money, but it doesn't make much money when you look at the monthly financial statements. You can earn 2 to [-] a month, and sometimes even [-] to [-]." If you can’t earn it, it’s only more than [-] yuan, brother, do you think there is something wrong with it.”

"It's not a fault, it's a loophole, and it's a big loophole." Master said, "But this is a matter of your family, and it's not easy for others to talk about it."

"I also know that there are loopholes, but I can't find out after checking the accounts. I used to hardly care about business matters, but now I don't think that's the case."

Master asked: "If you don't care about it now, will your second and fourth elder brothers be happy?"

"It's okay to be unhappy. We can't watch this big company lose money every day. They also agreed to take good care of it." The third boss said: "If you want to say that I don't care, I'm just a girl. Now I graduated from university and am studying for a doctorate in the United States. , I’m not bad at anything, but I always feel that this is the country that I have single-handedly brought down, and I can’t just let them be yellow, no brother, it’s embarrassing to be yellow.”

Master said: "That's the thing, but it's very difficult to operate. Some diseases in your family have been deeply rooted. Take the kitchen staff as an example, they are all relatives. This is not easy to manage. In addition, your second brother is responsible for the purchase. If checking the gross profit rate is directly related to the first step of purchasing, who would dare to check it? And who is looking for your finances?"

Master raised eight major questions.

The third boss said: "The old Simuna is looking for it. The accountant and she are old colleagues, and they used to work in the same unit."

The master said, "That's it. Your sister is looking for finances. You go and check it?"

The third boss said: "In fact, I know all these things, but I can't just look at the restaurant that can sell money but not make money. There are 100% problems."

"If there is a problem, there is a problem. It is a matter between you sisters and outsiders can't control it. I am here to prepare the dishes for you. Let's talk about the kitchen." Master said.

"The kitchen will be done according to what you say, brother, and the quality of the dishes will be left to my brother. As long as the quality of the dishes is guaranteed, I will rest assured, and I will take care of the rest." The third boss said.

"Well."

"Actually, my family's affairs are quite simple. It just lacks a good person to manage it. If there is a good person to manage it, it won't be like this."

"Then find a good person to manage it. The four of you, brothers and sisters, have a meeting and sit down to study and research. It's all for the good of the hotel. Only when the restaurant makes money can everyone make money. If the restaurant doesn't make money, it's hard to live."

"That's the thing, everyone understands, it's just that it's hard to find the manager. They don't trust the fourth child I'm looking for, and I don't think they're looking for me." The third boss said.

"Then there is no way to rectify it. If you don't get along with each other, who dares to take care of it." Master said.

The third boss suddenly asked me: "Xiao Tanzi, what did you manage when you were in Laohan Villa?"

I said: "I don't care about it. The employees are all recruited. They all work hard and manage well. In addition, my uncle just heard you say that you can't see much profit if you sell 60 yuan a month, and you can't find out where the loopholes are. , I think it’s just my personal opinion.”

Speaking of this, I will look at the third boss and the master.

"It's okay, you tell me." The third boss said.

The master didn't speak, but nodded.

I went on to say: "I don't think this has anything to do with the accounts. Whether it's the employees or the managers, they all know that our family is run by four of you, brothers and sisters. You are all directors, so no one dares to do anything on the accounts. Article. If you say why you can’t see profits, it’s directly related to management.”

"Because all the management personnel are arranged by our own people, it is estimated that the arrangement is also for mutual restraint, and each arranges people they think they can trust. The advantage of this is mutual restraint and mutual supervision in management. It is a good thing, but it is also a bad thing. The so-called good thing is that no one dares to make decisions privately. The bad thing is that everyone knows where the problem is, and it is also mutual restraint. No one will solve it, resulting in high management costs and low problem-solving ability. There is a phenomenon of only selling money but not making profits.”

"Take the dishes as an example. Just now, uncle, you said that the old dishes are still the same. The recipes have never been changed. There are very few new dishes. Can I understand that the prices of the current dishes are still the prices of a few years ago?"

"Yes, the recipe hasn't been changed in six years."

"Six years ago, the prices of our dishes were profitable at that time, and the gross profit was still high, but now six years have passed, the prices of raw materials and seasonings have been rising, and labor costs have also been rising. In the past, it cost 400 yuan to hire a chopping board. Now it costs at least 800 yuan to hire a cutting board, which is not the same. In addition, in the past, the gross profit of a plate of tender meat for 18 yuan was 55%, but now the gross profit of a plate of tender meat for 28 yuan is 45%. If it is still the same as before With the price of vegetables, no one can see the profit."

"In other people's homes, managers, chefs, and front-office managers have already started to take the initiative to adjust, but in our house, whether it's the chef or the manager, they all know it well, but they just don't say anything. , while restricting each other and watching each other's excitement, it is estimated that everyone thinks so, and no one stretches their heads to do it, and the result is that they sell for a lot of money and see no profit."

"There is also the self-distribution of management personnel, and there will be big loopholes in increasing income and reducing expenditure. Invisibly, the "reasonable and legal" waste is very large, which directly reduces the overall gross profit rate. This is a drop in net profit. sharp."

"In the final analysis, there is a problem with the management of our family. In terms of administration, the management behaves independently but does not take action. Over time, the members of the board of directors hear the report of their hard work. That’s fine, but ignore the biggest responsibility of a manager, which is to create profits for the company, so they don’t make money.”

After listening to me, the third boss looked at me with admiration, and said to the master: "Brother, you have taken in a good apprentice."

Master is also very satisfied.

"When did my old Huang's apprentice die?"

The two elders praised us, and we can't pretend, I said: "This is my personal opinion, for reference only."

"The analysis is quite correct. Our family has this problem." The third boss asked: "Then how do you think Xiao Tan should solve it?"

I said: "My master and I came back this time mainly to solve the problem of the quality of the dishes, to improve the quality of our dishes, and then train a few qualified cooks." The matter of making money or not is really related to the dishes, my opinion is to re-calculate the cost of the original dishes according to the current input standards and the current raw material purchase prices, and calculate the accurate gross profit margin of the dishes.”

"This work is handed over to the current head chef and the bosses of each stall. Aren't we going to train a group of talents? Then take this recalculation of the gross profit margin of the dishes as an assessment to see if the boss is doing well and what the standard is. , who is the talent we want to cultivate. At the same time, only by doing the calculations yourself can you know whether the dishes you make are profitable, how much money you make, which dishes are not profitable, and how to adjust the raw materials for the dishes that are not profitable. Make unprofitable dishes start to make money without changing the taste and price through adjustments. Because we all know that a restaurant hires a chef to cook, not only to make the dishes delicious, but also to make the dishes profitable. This is The most basic requirements for a chef."

The master said: "Yes, Xiao Tanzi is right. Cost accounting for dishes is a basic requirement for cooks."

The third boss said: "That's the case. Our chef knows how to cook, but he doesn't know the cost accounting. Not only the chef, but even the accountant can't make a gross profit from the dishes."

I said: "Accountants don't need to make gross profit of dishes. This is the job of the chef, to be precise, the job of the chef. What the accountant needs to do is the comprehensive gross profit. If the chef makes the gross profit of the dishes and does it himself, Then he will pay special attention when making dishes, and he will take the initiative to strictly demand the feeding standards, so that there will be no phenomenon of large or small dishes. The loss of raw materials, once the raw materials are lost due to improper storage, will directly affect the gross profit margin of the dishes, and he will be anxious."

The third boss said, "That's what happened."

I went on to say: "When the kitchen as a whole grasps the gross profit margin of the dishes, then the comprehensive gross profit of the accounting will be guaranteed. The comprehensive gross profit includes water, electricity, gas expenses, staff salaries, low-value consumption, etc., which are almost fixed. Yes, at this time, the overall gross profit still cannot increase, so the problem is simple. It is nothing more than two points. The first is fraudulent accounting, and the second is that there are loopholes in other items, and there are problems in management. Where is the problem? Just solve it, people can’t be replaced, if the process is wrong, redo the process, if there is no standard, make a standard, solve everything, if everything is resolved, there is no restaurant that does not make money.”

The third boss said: "That's right."

Master said: "Fuck, that makes sense, you can take care of it."

I said embarrassingly, "I'm just saying, I don't have that ability."

The third boss said: "Brother, you are too protective of the calf. Xiao Tanzi can tell it. It can be seen that he promised to take care of it before. If he didn't, he wouldn't say it."

The master said, "He's young, so he's talking nonsense."

The third boss said: "This is not nonsense, that's what it is, brother, do you think that Xiao Tanzi should not cook with you first?"

"That won't work. He's better to cook with me first, and we can talk about the management after the four of you brothers have discussed it."

The master flatly refused.

"He's still young and doesn't have enough experience. It's okay to take care of the kitchen. Let him finish building the kitchen on the third floor first."

(End of this chapter)