mortal train conductor

Chapter 178 Making Mistakes Not Serious
A male passenger in the No. 4 carriage was smoking secretly while sitting on his seat. When he was inspected by the train conductor Wang Mengmeng, Wang Mengmeng stopped him politely: "Master, please don't smoke in the carriage. If you want to smoke, Please go to the smoking area at both ends of the carriage, where there are ashtrays and the ventilation is relatively good, so it will not affect other passengers."

The male passenger suddenly broke out like a dead pig who is not afraid of boiling water, and refused to admit it: "Who said I smoked in the carriage, which eye of yours saw me smoking? You, the conductor, don't do your own thing." work, always staring at others, who said I smoked?"

The smoking male passenger insisted that Wang Mengmeng framed a good person, and he had to ask Wang Mengmeng to apologize to him.It is really rare for Zhu Bajie to beat up and spitting passengers like this, but rare is rare, and it is by no means the only case.

The first time Wang Mengmeng encountered such a passenger, he was also a little confused, not knowing how to deal with it.At first, he was very polite to dissuade him, but now seeing that the situation could not be dealt with, he planned to use the walkie-talkie to report to Liu Qun, and asked Liu Qun to come to the scene to deal with it.

Wang Mengmeng was about to use the walkie-talkie to call Liu Qun, when suddenly the couple sitting next to the smoking man, a man and a woman, who had just gone to the Venting Center to ask Liu Qun to comment, exploded like a hornet's nest that had been stabbed. out.

The male and female passengers were about thirty or so. They were at the outlet center just now, and it was obvious that the women were the best, and the male passengers were only followed by their girlfriends.

I saw the female traveler yelling: "Hey! You are still a man, a man, a man who speaks a word, is hard to follow, dare to act, and his head is only a scar the size of a bowl. You can still be called Are you a man? Dare to do it but not to be it, either you don’t do bad things and dare to do it, or don’t smoke in the car, and go to the smoking place if you want to smoke.

You're really not a man, let me tell you what's good about you!We have endured your second-hand smoke here for a long time, you think we are all fools, wooden people.what is wrong?What happened to you when you saw that the conductor was young and easy to bully?What happened when people were talking?If you don't listen to good words of advice, you will be happy if people scold you. "

The smoking man didn't expect Cheng Yaojin to come out halfway, he didn't react for a long time, he didn't know how to fight back against the female passenger.But before he could speak.The boyfriend of the female passenger also started to get angry: "Tell me about you, the boss is not young, you have no education, no quality, you can smoke if you smoke, and you still refuse to admit it, is it interesting? Do you think you are dead? Admit it, what will others think of you?
You talk about you, because you have strong self-esteem, and you are embarrassed to admit it?But I don't think I have strong self-esteem. If this is the case, I should try my best not to make others disgusted. Smoking in front of a lady like you is purely a person with extremely low quality. To put it bluntly, it is A person who is indiscriminate. "

The domineering female passenger looked at the smoking male passenger and asked, "What's wrong? Why are you staring? Why are you staring? You still have the right to stare, and you still have the face to stare. People like you just don't read much. I have no culture, and I am used to being self-centered, lack of tutoring, and do not understand the importance of mutual respect and communication.

The most important point is that you have personality flaws, low self-esteem and conceit in your heart. Even if you do something wrong, you are not allowed to tell others. Otherwise, you will have a strong backlash. Why did you rebound? If you didn’t make mistakes first , who will come up to talk about you, and what's wrong with you when the conductor said you, they didn't blame you, they just discouraged you, "If you smoke, please go to the connection between the carriages", what's wrong with saying this sentence?Where did you say it wrong? "

The smoking male passenger was scolded and scolded by the two of them, and his face was a little bit uncomfortable, but he clearly realized that the current situation was not good for him, and he could no longer provoke the other party.He could only say in a low voice: "It's not my fault, it's the conductor who is too arrogant and rude. Besides, I don't know that smoking is not allowed in the carriage, and no one told me?"

The strong female passenger reprimanded him loudly before he finished speaking: "People like you are self-centered. After making a mistake, it is easy to find reasons for yourself and convince yourself that the fault is not yours. This is actually a The process of self-justification.

Alas, I can see that you have never admitted your mistakes. You must argue with others again and again, and rationalize your self-cognition again and again. Your subconscious consciousness of "it's not your fault" will become stronger and stronger. As a result, big mistakes turn into small mistakes, and small mistakes turn into right ones, and they even think that their own mistakes happened because of other people's mistakes. "

The smoking male passenger saw that Wang Mengmeng was a bully, but he didn't expect these two passengers to be more unreasonable than him. He didn't want to cause trouble even by scolding and belittling him, so he said: "It can't be all my fault, even if it's my fault, but It's not a big deal now, and it hasn't caused any serious consequences, so I'm wrong if you say so."

At this time, Liu Qun had already received Wang Mengmeng's report and came to the scene.I saw the scene where the female passenger and her boyfriend scolded the smoking male passenger together, and also listened to some clips of their conversations, and basically understood the cause and effect of the incident.

Just a few days ago, Liu Qun read a book called "It's Not My Fault".The passenger I met today was exactly as described in the book. After some people make mistakes, their first reaction is to make excuses for themselves. This process of making excuses and self-defense is divided into three stages.It seems that these three stages have been perfectly displayed in the smoking man.

The first stage is to deny that I did nothing wrong.This is not my fault.What did I do?I did not smoke, you framed me for smoking, I did nothing, I am the victim, you want to compensate me for the loss of my reputation.

The second stage is making excuses, which means that even if I did something wrong, I can't blame it all.I obviously smoked in front of the ladies in public places in the car, but now I say that no one reminded me that smoking is not allowed here.You said, if you are a child of two or three years old this year, it is wrong to accuse you, but you look like a 50-year-old or [-]-year-old person, do you even know that smoking is not allowed in public places?This excuse really can't be fooled even a three-year-old child, it can only deceive oneself and deceive oneself.

The third stage is to minimize the consequences, even if it's all my fault, but now it's nothing.When it develops to the end and the passenger comes forward to identify that you do smoke, no matter how you deny it at this time, you can only admit your mistake, but admitting your mistake is an admission, and I did not cause any damage. What can you do to me?
In fact, this book also writes that people are unwilling to admit their mistakes. To a large extent, they are afraid that mistakes will damage their perfect image. In fact, when evaluating a person, it is more important than whether he has made mistakes. What to do when you make a mistake, and even sometimes it feels better to correct it in time than not to make a mistake.According to a survey, the global hotel chains with the highest customer ratings are not the ones with the most perfect service, but the ones with the most timely solutions to customer problems.

(End of this chapter)