mortal train conductor

Chapter 231 Making up Tickets

At this moment, the passenger in No. 3 berth came to the flight attendant and said to Liu Qun, "Executive conductor, where can I go for ticket replacement?"

Liu Qun said: "Please take your two tickets and your ID card to the No. 8 compartment. Go this way and go through the compartment of the dining car." Liu Qun said while pointing in the direction of the No. 8 compartment.

Liu Qun watched the passenger go to compartment 8, but he didn't pay much attention, so he went into the cabin of the soft sleeper car, took out a water glass, poured a cup of boiling water, prepared to take a short rest, and went out to inspect the compartment.

Less than 3 minutes later, the passenger came back just now, and after seeing Liu Qun, he said angrily: "The train conductor, you said that I should go to make up the fare, but your conductor won't make it up for me, what's the matter?" thing?"

As soon as Liu Qun heard it, he felt that there must be some misunderstanding, because Wang Jian, the attendant on duty now, is quite proficient in business, and it is impossible for this kind of thing not to go through the ticket replacement procedure for passengers.

Liu Qun went on to ask: "May I ask if you said in the past that you want to change the hard seat for the child to a soft seat? Or do you need to go through other fare replenishment procedures? If you want to use a separate berth for the child, you need to have vacancy It’s okay, for example, the No. 3 berth before you got on the train just now, although it’s vacant for one stop, the train has no right to sell it.”

"No, I didn't want to make up for a sleeper berth, I just wanted to make up for another ticket for my child, but he won't make it up for me." The middle-aged passenger said

"Did you not explain the situation?" Liu Qun asked again.

"I explained the situation. I said that the child needs to make up a soft seat to stay with me in the soft sleeper car. The train conductor said so. Also, I want the child to sit one more station forward. I get off at Station X The child got off at station Y. I want the conductor to make up the child's ticket to station Y, but the conductor refuses to make up for me, saying that the child's ticket must arrive at the same station as mine. Is there really such a rule? " asked the middle-aged passenger.

Liu Qun said: "Oh, so that's the case, then you can't blame the conductor for not giving you a replacement ticket. There is indeed this regulation. The arrival of children's tickets cannot be farther than the arrival of accompanying adults. That is to say, children's The arrival station can only be closer than your arrival station, but not farther than your arrival station. Then why didn't you change the soft seat?
Also, I would like to ask, when you buy a ticket, how can you buy a soft berth for adults and a hard seat for children? "

The middle-aged male passenger said: "As soon as I heard that I would not give the hard seat, I ran back to you to reason, and there was no soft seat.

We bought an adult hard sleeper ticket and a hard seat child ticket at the beginning, but then I heard that the soft sleeper berth is wider than the hard sleeper, so I went to the station to refund my hard sleeper ticket and bought a soft sleeper ticket. But the child's ticket did not move. "

Liu Qun said: "Oh, so that's what happened. Maybe the ticket seller at the station was negligent and didn't change the child's ticket for you at the same time. Then I understand why you have a soft sleeper ticket, while the child has a hard seat ticket."

The middle-aged passenger said again: "There are still such rigid rules? Then children can only ride with adults in the car, and can't ride alone?"

Liu Qun said: "You are right. In order to ensure the safety of minors, railways generally do not accept children and minors traveling alone."

"Your railway regulations are really weird. You don't want money from others, and you don't sell tickets if you want to buy them." The middle-aged passenger joked.

Liu Qun said: "It's not that we won't sell them to you, but to ensure the safety of your children, and we must also implement the relevant regulations on ticket sales."

When Liu Qun was explaining to the middle-aged passenger, Wang Jian had already walked over with a mobile fare replenishment machine in hand. Seeing Wang Jian coming, Liu Qun said to the passenger, "Look, our attendant has come, please change the hard seat to the passenger first." Make up for the ticket for the soft seat, then you can share a berth here. As for letting the child ride alone, I suggest you think about it again, and it will be too late to talk about it later.”

When the passenger heard it, he felt that it made sense, so he said to Liu Qun, "Okay, then go through this change for me first."

Wang Jian skilfully issued a child ticket change seat procedure for this passenger, from a hard seat to a soft seat. After checking and collecting the fare, the middle-aged passenger suddenly said to Wang Jian: "How about it, you give I'll make up for two hard-seat tickets between stations X and Y, and we'll get off at station Y. It's better to make up for one adult ticket and one child ticket. Is it okay now?"

As soon as Wang Jian heard the passenger's request for a supplementary ticket, there was nothing wrong with it, which fully complied with the relevant regulations on the sale of children's tickets.Wang Jian and Liu Qun looked at each other, Liu Qun nodded secretly, and Wang Jian issued two tickets to the passenger.

Holding the ticket folder, Liu Qun saw that the middle-aged man had completed the ticket, and then took back two soft-sleeper tickets from the passenger, and informed him in advance: "Your soft-sleeper ticket is for the journey to Station X, and after that to Station Y. I invite you to ride in the hard seat car."

Liu Qun called over the walkie-talkie, the conductor of carriage No. 11, and asked him to watch the three carriages within half an hour. He must strengthen inspections, and Liu Qun wanted to conduct a comprehensive inspection of the doors and interior operations of the entire train.

Liu Qun's inspection work is divided into open inspection and covert inspection. The open inspection is to inspect the whole train every two hours according to the provisions of the paragraph, and the unannounced inspection is when Liu Qun will be on the off-duty of the camping car, or during the two-hour inspection gap. Occasionally, I wandered around in the carriage to see the work of the conductors.Liu Qun’s inspections have no rules to follow, making it impossible to predict the timing of the inspections. The inspections are truly implemented, and the conductors’ off-standard and item reduction, simplified operations, napping, etc. are truly checked out. common problems.

Liu Qun made a patrol inspection of the doors of all trains, which took about half an hour at the fastest. He started to check the door locks by hand from the sleeper car, and did a good job of taking pictures.

Although there are few team members, the more this is the case, the more everyone must tighten the string of safety. Don't use the lack of people as an excuse to relax your work standards. Once you don't patrol, it will lead to a series of problems. ...

Liu Qun had already changed the tickets for the father and son passengers in berth 3 30 minutes before they arrived at station X, and the middle-aged male passengers walked to the hard-seat compartment with their children.

As the train entered Station X, the middle-aged passenger, carrying his luggage, even greeted Liu Qun on the platform: "Train conductor, then I will get off the train, and the child will sit on the ground by himself, it's fine." , you don't need to worry about him."

Liu Qun asked nervously: "What? You still have to get out of the car, do you think it's safe to let the child ride alone?"

The middle-aged passenger said: "What's so unsafe? I bought the ticket too. At worst, just forget about my ticket. It doesn't cost much."

Liu Qun said: "I'm not talking about this matter. In the spirit of being responsible for the child, I suggest you give the child a special ride!"

The middle-aged passenger said: "It's okay, my child is very skinny, it's only half an hour by train, what's not safe, just take the bus when you arrive at the station."

(End of this chapter)