mortal train conductor

Chapter 236 Emphasis on Operating Procedures and Clarification of Priorities

At the turn-back station, the passenger train crew of K18 train held a return meeting as usual in No. 8 carriage.

After talking about the work of this train, Liu Qun changed his mind and emphasized the problems in the operating procedures.

He didn't shy away from it, and first talked about the problems of the train conductor from his own management.Liu Qun said: "For some problems that I thought were innocuous and violated the operating procedures in a small way, I didn't deliberately ask everyone, but let everyone do their homework according to their daily work habits. We did not correct the problems that everyone had in time. This is a problem in the management of our train conductor, and there is a serious kindness.

Some existing problems and hidden dangers have not been completely eliminated, and the meaning and necessity of the existence of these operating procedures have not been thoroughly explored.I feel that I am used to seeing the violations, I have seen them too much, and the mentality of being familiar with them is at work.This is very serious. To put it mildly, it’s called good-naturedism. To put it in a big way, our train conductor has some bureaucratic thinking, although the train conductor is a small cadre the size of a sesame mung bean. "

Seeing what Liu Qun said, the conductor of No. 7 car raised his hand in embarrassment.

After Liu Qun looked at him and nodded, he stood up and said, "I can't blame Captain Liu. It's because I didn't develop good work habits. I didn't strictly follow the operating procedures. To dispose of garbage by program, I need to organize boarding and landing after I get off the bus. After boarding and landing, I board the car again to take out the garbage and put it in. It feels a bit troublesome and time-consuming.

Fortunately, there was no major accident today. If there are passengers at the door of the car, because my support organization is not in place, and there are phenomena such as falls and sprains, then the problem is serious.I review my problem and ask Liu Che to assess me according to the assessment method formulated by the team. "

Liu Qun said: "Please sit down first. I think this problem is a common problem. Now I will tell you frankly that the root of the problem lies with me, but can you recall whether you also Put out the garbage first, and then turn around and organize the boarding and landing? If there are comrades with this phenomenon, please raise your hand."

Liu Qun took a look, and there were about 10 conductors raising their hands, most of them were hard-seat train conductors.This is basically not the case for the conductors of the soft and hard sleeper compartments. This is also determined by the focus of the work. The conductors of the soft and hard sleeper compartments pay attention to the number of passengers getting off when they are guarding at halfway stations, for fear that some passengers will fall asleep after changing tickets. Waiting for the situation and not getting off the bus, counting the number of passengers getting off is a key task in Shoukou's work.

Furthermore, the number of passengers in the soft and hard sleeper compartments is limited, and there will be no passengers crowded on the windshield, which will make it difficult to dispose of garbage. Therefore, the operating procedures of the conductors in the soft and hard sleeper compartments are relatively in place.

On the other hand, most of the hard-seat carriages lift the garbage to the platform at one time, and then turn around to organize boarding and landing operations. This will cause an unattended gap period for passengers getting on and off the train door and ladder. , This gap period can be long or short, the short one is about ten seconds, and the long one is about twenty seconds.As the saying goes, "No coincidence makes a book", and the same is true for accidents. Regardless of your hard work, maybe just 10 seconds can bring you back to the pre-liberation—an accident in which a passenger was accidentally injured in your hands .

Liu Qun said to everyone: "The operating procedures of the garbage disposal, everyone will strictly implement it from the time of returning to the car today. Everyone should do a good job of self-control and mutual control. It doesn't happen overnight.

How about this? On the return journey, the luggage compartment is in the front and is responsible for observing the direction of the platform. When there is a garbage disposal station before arriving at the station, after the baggage man reports the direction of the platform, I or the captain Zhang will say "organize boarding and landing first".

After you have implemented the "5311" operation method before arriving at the station, put the garbage bag on the opposite door that needs to be opened. Be sure to put it in a safe place, try not to cause trouble for passengers getting on and off the bus, and avoid passengers getting on and off as much as possible. Hang up the garbage bags in the suitcase and place them near the opposite door. When you see that there are no passengers getting on and off at your door, you can quickly board the car to remove the garbage bags and place them at designated locations.

Even if it is because there are many passengers boarding and landing, or there are many standing, sitting and sleeping passengers at the windshield, it does not matter that the garbage bags cannot be delivered to the designated delivery stations. At least this is not related to safety. Putting down the organization and helping passengers is the first priority.

After emphasizing it this time, if the problem of first disposing of garbage and then organizing boarding and drop-off occurs again, a serious assessment must be conducted. Although the assessment is not the purpose, it is to let everyone form a good working habit, but without assessment, it is impossible.

On the last train, the conductor of carriage No. 7 puts out the garbage first, and then organizes boarding and landing, so he will not be assessed. Please ask Wang Jian (Wang Jian is the team assessor, responsible for the statistics of team wages, assessments, rewards, etc. , making payroll reports).In this assessment, I received 50 yuan and Zhang Zhang’s driver 30 yuan. This problem occurred because of the dereliction of duty of our two drivers, because we did not actively manage and urge everyone to work according to the standard. This is also a wake-up call for us. "

At this time, Zhang Lan, the conductor, also echoed: "Yes, Liu Che is right, the assessment of our two train conductors has given us a long memory, and we must strengthen the management and supervision of the operating procedures.

Everyone should pay attention to the embankment of a thousand miles, which collapses in the ant nest.Don't take these small problems seriously. Many accidents are caused by small problems. For example, a screw on the space shuttle is not tightened. Then it will be a big deal.

All of us form a good working habit, which is good for our future career.To be honest, I didn't pay attention to the order of this assignment.Now that Liu Che said this, I was really scared when I thought about it. The help at the door of the car was not in place, and accidental injuries to passengers occurred, which was our absolute responsibility.

Liu Qun said: "Let's ask Captain Zhang to take everyone to study. Duan has just formulated the proportion of the assessment amount for relevant personnel when compensation is incurred for passenger injuries caused by train responsibilities or improper on-site handling."

Zhang Lan took out this document from her mobile phone and said, "According to the latest assessment and management measures formulated on the section, there are 6 situations in which the train bears relevant responsibilities, one of which is that the train's improper organization or the train staff's violation of operating standards caused passengers to When boarding and landing, causing personal injury.

我点重点的说一下，认定为旅客责任伤害的直接责任人待岗1~3个月，责任列车长经济考核3000元。因列车责任及现场处置不当造成旅客伤害产生赔付时，相关车队及责任人按照协议支付赔偿金额的20%进行考核，具体为责任人60%、列车长20%、车队添乘（包保）干部10%、车队党政正职各5%。

For example, if a passenger is injured, it costs 20 yuan in medical expenses, our convoy bears 4 yuan, the responsible person has to bear 2.4 yuan, and the train conductor 0.8 yuan... Everyone must distinguish which is more important. "

Liu Qun went on to say: "Everyone, pay attention to the implementation of the operating procedures. Next, I will ask 'Horst' to check on the problem of disobeying the captain's assignment on the first half of the train."

(End of this chapter)