mortal train conductor

Chapter 300 The answer is irrelevant to the question, please do not talk on paper
With Liu Qun's explanation on the side, Wang Jian suddenly had a plan in his heart.

As the soul of K18's first package crew, Liu Qun's role is unquestionable. In the hearts of the employees, he is the backbone and pillar.

Although the employees in the team have a certain sense of awe towards Liu Qun, Liu Qun treats every employee equally, so that every employee does not reject him, and understands what each employee thinks, thinks, and needs. Dealing with each person one by one, the team members are very dependent on him.

Liu Qun has a down-to-earth mind and a stable personality. Among his peers, he has a stability and maturity far beyond ordinary people. He can give people a very reliable and trustworthy down-to-earth in everything at work. When dealing with principle issues in work, he will insist without hostility, and when dealing with some small things in work, he will be gentle and tolerant.

No matter how critical the moment was, he stood up and rushed to the forefront.He treats all employees like an eagle, guarding a group of young eaglets with his solid arms.

Therefore, with Liu Qun present, Wang Jian felt very at ease in his heart. He blindly felt that as long as Liu Che was there, Liu Che would be able to hold on when the sky fell.

Therefore, Wang Jian behaved gracefully in front of Officer Zhang, neither humble nor overbearing, and he didn't feel nervous at all.

Wang Jian cleared his throat, smiled and said to Director Zhang: "Leader Zhang, if you encounter such a complicated business process in actual work, and you can't tell the situation on the spot, the standard answer of our train attendant is - report to the train quickly. Long, the conductor of the train will rush to the scene and handle it personally."

Director Zhang, who was a little complacent there, was a little at a loss when he heard Wang Jian's answer.

According to his original intention, Wang Jian would definitely be stumped this time, and Wang Jian would definitely be speechless and speechless. Unexpectedly, Wang Jian would be quite adaptable, so he came up with such a sentence.

When Wang Jian answered in this way, you can't say that he was completely wrong. Indeed, there was a regulation in the section that in the work of the crew, if there are problems that cannot be solved by themselves, they should not be concealed, but should be reported to the conductor immediately.

This is the ultimate means for the conductors to deal with on-site problems. Now the section also encourages the conductors to quickly ask the conductor to come to the scene to properly accommodate passengers when encountering difficulties.

After listening to Wang Jian's words, Director Zhang could only turn his puzzled eyes to Liu Qun.

When Liu Qun saw Wang Jian and Officer Zhang, he focused his attention on himself at the same time. It seemed that he still had to make a statement.

So I first said to Wang Jian: "Wang Jian, your answer will be treated differently. If you encounter such an examination question in the examination room, then you will get zero points; For such a question, if you do this, you can get 80 points.

You just kicked the ball to me. When encountering this problem, as the conductor of the train, I will naturally have my own way to deal with it, but the person who tied the bell is still needed to untie the bell. Now it is the question asked by Officer Zhang. We should listen carefully. Officer Zhang, tell me, how to answer this question? "

Hearing what Liu Qun said, Director Zhang felt that it was somewhat reasonable. Seeing Wang Jian and Liu Qun looking at him with hope, he said a little showy: "When passengers get on the bus, the ticket is still valid. However, after getting on the bus, the ticket expires as time goes by. Such a situation is rare in practice, but it cannot be said to be unique.

To deal with this situation, the ticket should be checked with the passenger, and the service fee should be calculated and charged according to the normal passenger fare from the nearest parking station ahead when the validity period of the passenger ticket expires to the station where the passenger gets off.

Of course, if the passenger does not cooperate, an additional 50% of the fare for the already traveled section will be charged, and the bus pass will be deducted at the same time, and it will be treated as an illegal ride. "

After Director Zhang finished speaking, seeing Liu Qun's expressionless face, Wang Jian also looked at him with a puzzled face, as if he didn't understand what he said.He asked Liu Qun, "Liu Che, what do you think?"

Liu Qun is a straightforward person, although he can also talk about scenes, but he dares to say "no" to wrong statements.

He said: "Officer Zhang, although what you said is reasonable, but in our on-site practice, if we encounter this kind of problem, we will have different ways of dealing with it.

First of all, according to the clear stipulations in the "Administrative Measures for Passenger Passes", the validity date of the annual regular pass can be extended until January 1 of the second year.

In addition, the passenger regulations clearly stipulate that when the validity period of the pass expires on the way, passengers who want to continue to take the bus should stand up from the station where the validity period expires or the nearest front, and make up the ticket to check and collect the handling fee. One sentence is 'the commuter ticket can be used until the station is valid'.

Director Zhang, the examples you cited are not clearly stipulated in various regulations, so it is necessary to cite other regulations for supplementary explanations, which can also be said to be systematic interpretations.

I think it should be done like this in practice:
First of all, when the ticket is checked at the gate, the guard at the gate should find out the problems in the ticket and explain it to the passengers. Persuasion works.

If you want to explain to the passenger that the validity period has expired and you need to make up for the fare, you should explain to the passenger at this time, instead of waiting for the passenger to get on the bus before asking him to make up for the ticket. If you explain it at the door of the car, you can give the passenger a There is a choice, if you want to get on the bus, you will face the need to pay the ticket. At this time, it means that passengers can choose not to get on the bus.

However, when boarding the train, if no explanation is given to the passengers, it means that the train has acquiesced that the passenger's ticket is valid and can take the passenger to the station, but after boarding the train, the passenger is required to make up the ticket on the grounds that the ticket is invalid. reasonable.

In practice, it will also lead to passenger dissatisfaction and complaints.

For example, this situation is like a passenger holding a ticket for another train to take our train. If the fare needs to be charged, it should be clearly informed before the passenger boards the train, so that the passenger has a choice Passengers cannot be allowed to get on the bus while guarding their mouths, and then ask them to make up for the ticket after getting on the bus. "

In fact, Liu Qun was somewhat disapproving of the question raised by Director Zhang.

In his mind, Director Zhang's behavior at this time is like Kong Yiji in Lu Xun's writing, teaching others that there are four ways to write the word "fennel" in fennel beans.

His behavior exposed Kong Yiji's pedantic and old-fashionedness. In fact, it is an inevitable rule to change characters from complex to simple. The various variants of "fen" are dying and useless knowledge, but Kong Yiji regards them as treasures and shows them off. This kind of pedantic and backward thinking is bound to not be liked by anyone. No wonder the little guy in Lu Xun's works is not enthusiastic and wants to walk away with his mouth.

Even the children turned their backs on his stale language of "so much, not much", and walked away amidst laughter.Such a pedantic and down-to-earth poor intellectual has no status in the eyes of adults and children, and he is not respected at all.

The question asked by Director Zhang basically does not happen in field operations, and even if it does happen, it can only be handled as Liu Qun said.There is no second way to go. Of course, in writing, it is possible to deal with it as Director Zhang said, but that way of dealing with it is simply not feasible in practice.

(End of this chapter)