mortal train conductor
Chapter 31 Although things happen for a reason, be courteous
Chapter 31 Although things happen for a reason, be courteous
After fully affirming the words of the elderly passenger, Liu Qun looked at the passenger on No. 34. The passenger on No. 34 was about 35 years old. She was a middle-aged woman with a slightly fat body. I wanted to talk, but was preempted by the elderly passengers. Now I saw Liu Qun looking at her, like pouring beans from a bamboo tube, and began to crackle: "Just now, this little girl conductor, when I first got on the train, I felt that she was very diligent. Everyone puts luggage, and often comes to collect the sundries in the tray. The problem is that about 20 minutes ago, I just soaked a bowl of noodles, covered it with a lid and stewed it in the tray, just resting on the seat with my eyes closed During the time, the bowl of noodles has disappeared, and the passenger next to me told me that the conductor took away the garbage. You said that I am such an adult, and I shouldn’t be angry because of a bowl of noodles, but I think I should say something, let me tell Is it right to be dissatisfied?"
The female passenger was a little tired after talking so much at once, took a few breaths, and then said: "I found the conductor just now and reported this situation to her. Not only did he not admit his mistake, but he said, "Isn't it just a bowl of noodles? I'll give you two bowls soon." You said I wanted these two bowls of noodles? Then I thought, it's not easy to go out, so I chose Swallowing my breath, I returned to my seat, but after a while, the train attendant really took two bowls of noodles, walked up to me, and said in front of so many passengers around me, "This is the bowl of noodles to compensate you." , let me know when you soak next time, I don't know you haven't finished eating? You put it in the fruit peel tray, I thought it was garbage.' Wait until she finishes these two sentences, I want to return the bowl of noodles to this She was a train conductor, but before I could speak, she turned her head and walked away angrily, muttering as she walked: In this society, there are scammers and cheaters everywhere, so I am unlucky.' Comrade train conductor, You judge me, you say that I am here to touch porcelain for a bowl of noodles? To blackmail a bowl of noodles? I am also a person with a legitimate job!"
At this time, Liu Qun knew what was going on, and said to the female passenger, "Oh, it really shouldn't be, children are spoiled by their parents now! I sincerely apologize to you on behalf of her. Well, I'll let you She came over to apologize to you two. See if you two have any other requests, I will definitely satisfy you. "
The female passenger put the two bowls of noodles back into Liu Qun's hands and said, "I don't want the bowls of noodles. I'm just arguing for an argument. A bowl of noodles is not a problem at all."
Liu Qun said: "Well then, you take one, since you have said it's not a problem, it's not a problem for you or her, it's also a chance to give this little girl a conductor a new life, I'll ask her to apologize to you later."
The elderly passenger said first: "There is no need to apologize. In fact, we also did something wrong."
He went on to say: "just now, when I got on the train, I was accused and treated unfairly by the conductor, and I was a little angry, so I poured all the remaining melon seed skins and peanut shells on the ground. Blame me, and I'm not right." The elderly passenger spoke openly and generously, without shy away from his mistakes, and told Liu Qun everything in front of everyone.
As soon as the elderly passenger finished speaking, the female passenger also said shyly: "Yes, our behavior is also wrong. Just now, the elder brother dumped the garbage on the ground, and I was still helping, which also played a bad role. , As the saying goes, a slap can't be slapped, although the cause is the conductor, but our language and behavior are also wrong, so this happened."
The elderly passenger continued: "Yes, impulsivity is the devil, because I have never been wronged at home, and now I am wronged all of a sudden, I couldn't accept it in my heart at that time, and my words and deeds were wrong and extreme, so I also I can’t blame the conductors entirely, and I’ve just told you about the other one, and then I thought about it, I have been a teacher all my life, and I also have occupational diseases, I have trained children for decades, and I always want to train others, I have to review this point.”
The female passenger also took the initiative to speak out about her own problems: "I even provoked this elder brother to complain to that conductor. It's all the girl's fault."
Liu Qun, after listening to what the two said, felt sincere admiration. He gave each of them a thumbs up and said, "Oh, you two are really pioneers of morality and models of the times. I have been racing cars for so many years. This is the first time I heard such words when dealing with disputes between passengers and staff. No passenger has ever said that they are at fault. They always say that the train staff is not good at this or that. One saint, there is no problem, in fact, we are all adults, this kind of situation is impossible, it is not shameful to face up to our own problems, but can be respected by others, the two really opened my eyes!"
The elderly passenger waved his hand to Liu Qun, "Oh, the train conductor is serious. Our society now pays attention to honesty. Not only do you have to be honest in your service, but each of us must be honest in life. Wrong is wrong. In our society, we should be honest. Carry forward this kind of ethos, those who make mistakes will be punished, and good people will be honored, so that our society can get better and better."
"Brother, you are worthy of being a 'soul engineer' all your life. You speak with great style, just like a leader's speech, and my blood boils when I hear it. Yes, we must be honest, you guys The two are really too tall!
Please both of you accept my salute! After finishing speaking, Liu Qun stood up and saluted the old man and the female passenger respectively in a standard posture. The two passengers also stood up one after another and bowed to Liu Qun.
Passengers who watched around responded with warm applause. At that time, the scene was silent in a noble and positive atmosphere, and everyone present was filled with a strong sense of moral supremacy.
Suddenly, a discordant voice sounded, and there were a few slight sobbing sounds from behind Liu Qun.Liu Qun turned around dissatisfied, muttering in his heart: Who is this?It's such an inappropriate situation, and I don't even look at the current atmosphere, how positive it is.
Looking back, it was the train conductor Xiao Li who was covering his face and sobbing. Xiao Li said to the two passengers: "This uncle, this eldest sister, I sincerely apologize to you. The fault is all my fault. I played a little temper just now." , I made a mistake and blamed the uncle in front of me for indiscriminately saying that you threw a lot of garbage, which caused this incident." Then she said to the female passenger: "Sister, I'm very sorry , I didn’t ask when I was collecting the garbage. I took it for granted that the things in the peel tray were the garbage that passengers need to throw away. I threw away your soaked bowl of noodles. The most inappropriate thing is that I didn’t admit my mistake after throwing it away Instead, I used you to blackmail me, and I bought two boxes of bowl noodles for you in a fit of anger, which hurt your self-esteem. I am really sorry. I heard what you two said just now. You are so great, you didn’t put all the responsibility on me, instead you said that you were wrong, this made me feel ashamed, I don’t know how to deal with it, I look very small in front of you, just now I only thought about myself not to be The train conductor criticizes, but blindly shirks responsibility, always trying to say that others are wrong and I am all right, I really shouldn't!"
"To you two, I not only express my sincere apology for my words and actions just now, but also for my words of shirking responsibility. Today you two taught me a vivid lesson. This lesson It is more unforgettable than all the lessons in my life, and I will never forget it. A person cannot always think about blaming others, be self-centered, and think that everything is right. This is unreasonable and contrary to the current integrity Social construction." Xiao Li said a lot, still sobbing.
"Also, what I want to say is that lying and accusing others is also very bad for your health. Just now I told the train conductor that you two are arrogant passengers, unreasonable, and deliberately making trouble. I was saying these things When I was in the hospital, my heart was extremely nervous, my heart was beating non-stop, and it almost jumped out of my throat. From the perspective of health science, I have actually been punished for lying, because of nervousness, so that I was high on adrenaline, which caused an increase in toxins in my body, and I really didn't deserve it."
The elderly passenger asked: "Is there such a big harm in telling a lie?"
Liu Qun continued: "Yes, when I tell a lie, it feels like a big earthquake happened in my heart. It's really not as good as if I made a mistake and said it openly. Look at how open and aboveboard these two passengers are. The most important point is, as you said just now, if they tell their own mistakes, it will not damage their reputation, but will make people admire them. A good brain', the meaning of this sentence is to tell a lie, which will lead to inconsistencies between what you say now, what you say in a while, and what you say tomorrow. You must remember the content of each lie you tell to prevent the next time and What I said this time is different, why do you have to live so tiringly? Right is right, wrong is wrong, how nice it is to live frankly.”
Liu Qun turned to the two passengers again and said, "Although you say you don't want to hold the little girl train conductor accountable, according to our internal regulations, I still have to conduct a financial assessment on her and ask her to make a profound statement in front of all the crew. examine."
The old passenger seemed a little bit unbearable, and said to Liu Qun: "Comrade train conductor, I have been telling you for a long time, and I feel that not only have I lost my anger, but I feel that this journey has been very fulfilling. The economy you mentioned Although I can't say anything about the assessment, I personally think that from the manager's point of view, the punishment is to promote the work and prevent the same mistakes from being made again. From the current point of view, I think the little girl has realized her mistakes. You Look at this, okay? Didn’t you just ask us for any opinions, and I can say something about her handling, is that okay?"
Liu Qun didn't think about it at the time, thinking that the two passengers wanted some kind of financial compensation, nodded and said: "Yes, yes, you two have been treated unfairly in this matter. , if you have the conditions, you can mention it, and I will try my best to meet your requirements."
The train conductor Xiao Li also looked at the elderly passenger with hope, and said: "Uncle, I made a mistake and should be punished. Tell me, I will definitely complete the punishment you mentioned, and I will not charge you any money." No problem, how do you think I will compensate you?"
The female passenger hurriedly said: "We didn't say that the economy would compensate us, then we would really be cheating and blackmailing."
The elderly passenger also said: "You have misunderstood. The compensation I said is this. We have two or three stops before we get off the bus. During the time before getting off the bus, as long as you can provide high-quality services, it is considered a right to you." Our compensation, everyone agree?" When he said this, he looked at the female passenger and the surrounding passengers.
The surrounding passengers applauded one after another, applauding and agreeing: yes, yes, yes, this is the punishment, this is the punishment! "
The conductor Xiaoli couldn't help but shed tears of remorse and gratitude again. She choked up and said: "Please rest assured, I will definitely provide you with high-quality services, not only today, but from now on, I will provide high-quality services to all passengers." Serve!"
(End of this chapter)
After fully affirming the words of the elderly passenger, Liu Qun looked at the passenger on No. 34. The passenger on No. 34 was about 35 years old. She was a middle-aged woman with a slightly fat body. I wanted to talk, but was preempted by the elderly passengers. Now I saw Liu Qun looking at her, like pouring beans from a bamboo tube, and began to crackle: "Just now, this little girl conductor, when I first got on the train, I felt that she was very diligent. Everyone puts luggage, and often comes to collect the sundries in the tray. The problem is that about 20 minutes ago, I just soaked a bowl of noodles, covered it with a lid and stewed it in the tray, just resting on the seat with my eyes closed During the time, the bowl of noodles has disappeared, and the passenger next to me told me that the conductor took away the garbage. You said that I am such an adult, and I shouldn’t be angry because of a bowl of noodles, but I think I should say something, let me tell Is it right to be dissatisfied?"
The female passenger was a little tired after talking so much at once, took a few breaths, and then said: "I found the conductor just now and reported this situation to her. Not only did he not admit his mistake, but he said, "Isn't it just a bowl of noodles? I'll give you two bowls soon." You said I wanted these two bowls of noodles? Then I thought, it's not easy to go out, so I chose Swallowing my breath, I returned to my seat, but after a while, the train attendant really took two bowls of noodles, walked up to me, and said in front of so many passengers around me, "This is the bowl of noodles to compensate you." , let me know when you soak next time, I don't know you haven't finished eating? You put it in the fruit peel tray, I thought it was garbage.' Wait until she finishes these two sentences, I want to return the bowl of noodles to this She was a train conductor, but before I could speak, she turned her head and walked away angrily, muttering as she walked: In this society, there are scammers and cheaters everywhere, so I am unlucky.' Comrade train conductor, You judge me, you say that I am here to touch porcelain for a bowl of noodles? To blackmail a bowl of noodles? I am also a person with a legitimate job!"
At this time, Liu Qun knew what was going on, and said to the female passenger, "Oh, it really shouldn't be, children are spoiled by their parents now! I sincerely apologize to you on behalf of her. Well, I'll let you She came over to apologize to you two. See if you two have any other requests, I will definitely satisfy you. "
The female passenger put the two bowls of noodles back into Liu Qun's hands and said, "I don't want the bowls of noodles. I'm just arguing for an argument. A bowl of noodles is not a problem at all."
Liu Qun said: "Well then, you take one, since you have said it's not a problem, it's not a problem for you or her, it's also a chance to give this little girl a conductor a new life, I'll ask her to apologize to you later."
The elderly passenger said first: "There is no need to apologize. In fact, we also did something wrong."
He went on to say: "just now, when I got on the train, I was accused and treated unfairly by the conductor, and I was a little angry, so I poured all the remaining melon seed skins and peanut shells on the ground. Blame me, and I'm not right." The elderly passenger spoke openly and generously, without shy away from his mistakes, and told Liu Qun everything in front of everyone.
As soon as the elderly passenger finished speaking, the female passenger also said shyly: "Yes, our behavior is also wrong. Just now, the elder brother dumped the garbage on the ground, and I was still helping, which also played a bad role. , As the saying goes, a slap can't be slapped, although the cause is the conductor, but our language and behavior are also wrong, so this happened."
The elderly passenger continued: "Yes, impulsivity is the devil, because I have never been wronged at home, and now I am wronged all of a sudden, I couldn't accept it in my heart at that time, and my words and deeds were wrong and extreme, so I also I can’t blame the conductors entirely, and I’ve just told you about the other one, and then I thought about it, I have been a teacher all my life, and I also have occupational diseases, I have trained children for decades, and I always want to train others, I have to review this point.”
The female passenger also took the initiative to speak out about her own problems: "I even provoked this elder brother to complain to that conductor. It's all the girl's fault."
Liu Qun, after listening to what the two said, felt sincere admiration. He gave each of them a thumbs up and said, "Oh, you two are really pioneers of morality and models of the times. I have been racing cars for so many years. This is the first time I heard such words when dealing with disputes between passengers and staff. No passenger has ever said that they are at fault. They always say that the train staff is not good at this or that. One saint, there is no problem, in fact, we are all adults, this kind of situation is impossible, it is not shameful to face up to our own problems, but can be respected by others, the two really opened my eyes!"
The elderly passenger waved his hand to Liu Qun, "Oh, the train conductor is serious. Our society now pays attention to honesty. Not only do you have to be honest in your service, but each of us must be honest in life. Wrong is wrong. In our society, we should be honest. Carry forward this kind of ethos, those who make mistakes will be punished, and good people will be honored, so that our society can get better and better."
"Brother, you are worthy of being a 'soul engineer' all your life. You speak with great style, just like a leader's speech, and my blood boils when I hear it. Yes, we must be honest, you guys The two are really too tall!
Please both of you accept my salute! After finishing speaking, Liu Qun stood up and saluted the old man and the female passenger respectively in a standard posture. The two passengers also stood up one after another and bowed to Liu Qun.
Passengers who watched around responded with warm applause. At that time, the scene was silent in a noble and positive atmosphere, and everyone present was filled with a strong sense of moral supremacy.
Suddenly, a discordant voice sounded, and there were a few slight sobbing sounds from behind Liu Qun.Liu Qun turned around dissatisfied, muttering in his heart: Who is this?It's such an inappropriate situation, and I don't even look at the current atmosphere, how positive it is.
Looking back, it was the train conductor Xiao Li who was covering his face and sobbing. Xiao Li said to the two passengers: "This uncle, this eldest sister, I sincerely apologize to you. The fault is all my fault. I played a little temper just now." , I made a mistake and blamed the uncle in front of me for indiscriminately saying that you threw a lot of garbage, which caused this incident." Then she said to the female passenger: "Sister, I'm very sorry , I didn’t ask when I was collecting the garbage. I took it for granted that the things in the peel tray were the garbage that passengers need to throw away. I threw away your soaked bowl of noodles. The most inappropriate thing is that I didn’t admit my mistake after throwing it away Instead, I used you to blackmail me, and I bought two boxes of bowl noodles for you in a fit of anger, which hurt your self-esteem. I am really sorry. I heard what you two said just now. You are so great, you didn’t put all the responsibility on me, instead you said that you were wrong, this made me feel ashamed, I don’t know how to deal with it, I look very small in front of you, just now I only thought about myself not to be The train conductor criticizes, but blindly shirks responsibility, always trying to say that others are wrong and I am all right, I really shouldn't!"
"To you two, I not only express my sincere apology for my words and actions just now, but also for my words of shirking responsibility. Today you two taught me a vivid lesson. This lesson It is more unforgettable than all the lessons in my life, and I will never forget it. A person cannot always think about blaming others, be self-centered, and think that everything is right. This is unreasonable and contrary to the current integrity Social construction." Xiao Li said a lot, still sobbing.
"Also, what I want to say is that lying and accusing others is also very bad for your health. Just now I told the train conductor that you two are arrogant passengers, unreasonable, and deliberately making trouble. I was saying these things When I was in the hospital, my heart was extremely nervous, my heart was beating non-stop, and it almost jumped out of my throat. From the perspective of health science, I have actually been punished for lying, because of nervousness, so that I was high on adrenaline, which caused an increase in toxins in my body, and I really didn't deserve it."
The elderly passenger asked: "Is there such a big harm in telling a lie?"
Liu Qun continued: "Yes, when I tell a lie, it feels like a big earthquake happened in my heart. It's really not as good as if I made a mistake and said it openly. Look at how open and aboveboard these two passengers are. The most important point is, as you said just now, if they tell their own mistakes, it will not damage their reputation, but will make people admire them. A good brain', the meaning of this sentence is to tell a lie, which will lead to inconsistencies between what you say now, what you say in a while, and what you say tomorrow. You must remember the content of each lie you tell to prevent the next time and What I said this time is different, why do you have to live so tiringly? Right is right, wrong is wrong, how nice it is to live frankly.”
Liu Qun turned to the two passengers again and said, "Although you say you don't want to hold the little girl train conductor accountable, according to our internal regulations, I still have to conduct a financial assessment on her and ask her to make a profound statement in front of all the crew. examine."
The old passenger seemed a little bit unbearable, and said to Liu Qun: "Comrade train conductor, I have been telling you for a long time, and I feel that not only have I lost my anger, but I feel that this journey has been very fulfilling. The economy you mentioned Although I can't say anything about the assessment, I personally think that from the manager's point of view, the punishment is to promote the work and prevent the same mistakes from being made again. From the current point of view, I think the little girl has realized her mistakes. You Look at this, okay? Didn’t you just ask us for any opinions, and I can say something about her handling, is that okay?"
Liu Qun didn't think about it at the time, thinking that the two passengers wanted some kind of financial compensation, nodded and said: "Yes, yes, you two have been treated unfairly in this matter. , if you have the conditions, you can mention it, and I will try my best to meet your requirements."
The train conductor Xiao Li also looked at the elderly passenger with hope, and said: "Uncle, I made a mistake and should be punished. Tell me, I will definitely complete the punishment you mentioned, and I will not charge you any money." No problem, how do you think I will compensate you?"
The female passenger hurriedly said: "We didn't say that the economy would compensate us, then we would really be cheating and blackmailing."
The elderly passenger also said: "You have misunderstood. The compensation I said is this. We have two or three stops before we get off the bus. During the time before getting off the bus, as long as you can provide high-quality services, it is considered a right to you." Our compensation, everyone agree?" When he said this, he looked at the female passenger and the surrounding passengers.
The surrounding passengers applauded one after another, applauding and agreeing: yes, yes, yes, this is the punishment, this is the punishment! "
The conductor Xiaoli couldn't help but shed tears of remorse and gratitude again. She choked up and said: "Please rest assured, I will definitely provide you with high-quality services, not only today, but from now on, I will provide high-quality services to all passengers." Serve!"
(End of this chapter)
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