mortal train conductor

Chapter 33 Encountered Extortion
Hearing this man's words, Liu Qun was very surprised: I just said about complaints, avoiding complaints, zero complaints, how come there are complaints?Or prepare to complain to the head office.This level is high enough, if this is really a complaint, it will be serious if it is ordered level by level.

Liu Qun immediately turned on the recording button of the mobile phone, gestured to Zhang Lan and everyone, walked to the connection of the windshield of the car, and asked in a low voice, "Hi, I don't understand what you mean? Why do you want to complain?"

The man on the other end of the phone roared angrily: "You don't know, what you did, pretend not to know, right? I have all the evidence, let me tell you, think about it yourself first, I will call you later! "After he finished speaking, he hung up the phone. Liu Qun really felt that Monk Zhang Er was puzzled.

After the boarding meeting, Liu Qun sat down with Wang Jian, the duty officer at the office seat, and Zhang Lan, the deputy captain, and counted the problems in the recent service work. I felt that there were no passengers who insisted on complaining. What has actually happened?Or is it that the passenger was angry on the train, and the conductor did not respond in time, causing the passenger to take his resentment home?Thinking about complaining now?
Zhang Lan said: "Liu Che, let's stop guessing, just call him back and ask him for clarification!"

Liu Qun said: "Although what the other party said just now was very brief, I heard a hint of trickery in his words. Since he said he would call later, he will definitely call me again. If I call him now If we go to the phone, it seems that we are very guilty and eager to know what is the matter, but it is in his arms. Now we will respond to all changes without change and see what he will do."

Wang Jian, the attendant on duty, said, "Isn't it because he was blackmailed? Since he wants to complain to the head office, it must be a big problem."

Liu Qun also analyzed: "I feel that this person is not like an ordinary passenger. If it is an ordinary passenger, he will either make a complaint call now, or use other methods to report the problem, or he will report the problem to me in time after calling my mobile phone. But now he seems to be trying to whet people's appetites, just telling you a beginning, let you think about it yourself. It feels very weird. He should not be a wronged passenger." Liu Qun turned on the playback function of the phone and Let everyone listen to the call record just now. "Everyone pay attention to his last roar. It doesn't mean that he was very angry, but a feeling of being confident and condescending." Liu Qun added.

While they were analyzing, Liu Qun's cell phone rang again suddenly.Liu Qun has saved the mobile phone number of the man just now, and named it "Complaint Passenger".But this phone number is not the one just now.After Liu Qun connected, the hoarse voice of the man just now came: "Comrade train conductor, have you remembered anything?" Liu Qun replied: "I'm sorry, sir, I really didn't remember. Did I do something to make you angry? Well, let’s be honest, do you have any problems to report to me? I promise to solve it for you.”

"The problem has already happened, can you solve it? Can the water that was spilled be recovered? Now I just want you to have an attitude. Whether you care about this matter or not, if you care, I will not go to the railway headquarters for the time being." If the company complains, if you say no matter what, I will go right away."

Liu Qun replied unhurriedly and unhurriedly: "My attitude is very positive. If it is true that there are some mistakes in our train work or in the service, which will cause your dissatisfaction with our service or If you are not satisfied with your work, we will try our best to make up for it. It is your right to complain. It is our obligation to solve the complaint. Liu Qun said something ambiguous, which made the other party feel confused. Liu Qun then asked: "What is this?" Passenger, could you please tell me what happened?If it is our own problem, then we will definitely give you a satisfactory answer. "

The middle-aged man said: "Of course it is your responsibility, you have violated the income discipline." This middle-aged man is relatively skilled in speaking and knows the word "income". "Can you be more specific? What revenue discipline did we violate? What damage did it cause you?" Liu Qun asked.

"Four days ago, I took your train and reissued a sleeper ticket on the train. The fare was 79 yuan. I gave the conductor a hundred-yuan bill. At that time, the person who reissued the ticket didn't give me the change and embezzled the fare. You said Is this serious? Now I will give you 10 minutes to think about it, call me back within 10 minutes, and tell me your solution!" The middle-aged man said viciously.

Liu Qun's cell phone was on hands-free, and everyone present could hear the middle-aged man's words clearly.Wang Jian, the train attendant, said, "Oh, it turned out to be him!"

Liu Qun said, "Do you know him? What's the situation?"

Wang Jian continued: "A passenger on the last train asked me to make up the fare. At that time, there were three or four people who were making up the fare together. After I finished the formalities for this passenger, he threw down 100 yuan and shouted that there is no need to change it. Just run away, it must be him."

Zhang Lan, the deputy captain, was in charge of the office seats of the train. When she heard this, she was a little anxious, and said complainingly: "Then you should catch up with him and give it back to him. You said you took the 21 yuan. Now the passengers are on board." If you go online to complain, it is definitely not a trivial matter. You are so confused!"

Wang Jian hurriedly said: "At that time, I caught up with him, but he said he thought I was troublesome, and he said he had no place to put change. I said, what am I doing with your 21 yuan? It should be yours, so you have to take it." But he was very firm at the time, saying that you don’t want to disturb my rest, or I will complain to you! Besides, if you don’t want me to support the railway construction. Seeing that he was very angry at the time, I didn’t force him Later, when the train returned to the final station to pay the fare, I listed the 21 yuan as an overpayment and handed it in together.

Liu Qun asked again: "Did the video camera be turned on all the time during the process of making up the fare?"

Wang Jian said: "Yes, the video camera has been recording the whole process during my work, and all the video data of the last train have been downloaded to the video monitoring room."

"Okay, that's good. I'll contact the video surveillance room now. Ask the colleagues there to help us replay and check the specific situation at that time. As long as the 21 yuan is not put into my pocket, I will be relieved."

"Combining this person's previous behavior of making up tickets and the threat of a complaint just now, it seems that we have really met Pengci. The criminal suspects will be brought to justice," Liu Qun said thoughtfully.

"Mr. Zhang, the police officer, please call back. Please go to the office seat of the train."

Liu Qun and the marshal Lao Zhang briefly stated the matter.After hearing this, Lao Zhang was also very angry: "This kind of extortionist came to our railway, and he really didn't know what to do. Liu Che called him in a while to stabilize him, and asked to meet him as much as possible. He promised him whatever he asked. Give him any money, as long as he promises to meet, we can capture him."

After about seven or eight minutes, Liu Qun dialed the second mobile phone number of the passenger.The other party has already answered the second ring, and it seems that the other party's mobile phone is in his hand.

Liu Qun said: "Hello, passenger. Through our investigation, we found that the problem you mentioned did exist. At that time, the ticket was replaced. You gave a hundred-yuan bill, but the 21 yuan was not given to you. Is this good? What do you have? Request, you put it forward, we will definitely meet it." The phone party hesitated for a moment, and then said: "Comrade train conductor. You also know that as long as I call your head office, you will definitely not be able to eat. , the economic loss must be tens of thousands of yuan. Coupled with the leaders' views on you, you must be unable to turn around in a short time. Let's do this! In order to make up for my wounded heart, you put 8000 yuan on my card, and I will Don't pursue it." Liu Qun said: "8000 yuan is a bit much. Do you think this is good? I will be the host, no matter where you are, I will go to your place, and I will treat you to dinner. Let's make friends. How about I prepare a 'half book' (5000) for you?" The other party was silent for a while, then said: "There is no need to meet, I will give you an account number, and you can directly call on my bank card. How about it, At least 6800, no less, this is my bottom line." Liu Qun slandered: People like you also have a bottom line?He said: "I need to think about this matter. I will call you back within half an hour, okay?" The male passenger said: "As soon as possible!" and hung up the phone.

Liu Qun asked the police officer Lao Zhang: "According to the current situation, can we file a case against his behavior now? Can we carry out technical investigation on him after the case is filed? Where is his mobile phone located?"

Marshal Lao Zhang objected to this. He said: "Locating mobile phones is a very serious technical investigation method, which can only be used in crimes that seriously endanger society. For example, cases that may be sentenced to more than seven years in prison according to law, and Pursuing wanted criminals or criminal suspects or criminal defendants who have been arrested and fugitive can only take technical investigative measures after strict approval. According to the current situation we have, this man is probably not the first time to carry out this kind of behavior, perhaps The behavior constitutes a serious crime. But even so, the technical investigation of mobile phone positioning is not immediately available. I have already reported to the police team, and the criminal investigators in the team will contact me at any time. Now it is best to do as much as possible Delay time or ask him to meet and make a deal." Liu Qun said: "Okay, then I will show 'I am very scared'. Let the 'bottom line man' think that the 'evidence' in his hands can determine my Let’s see if we can lure the snake out of the hole.” Liu Qun gave this man who wanted to blackmail him a code name, “Bottom Line Man”, which is really ironic. , If the other party knows, I don't know how they will feel.

(End of this chapter)