mortal train conductor

Chapter 38
The levels of passengers on the train are uneven, but the vast majority of passengers are very reasonable, understanding and actively cooperating with the various tasks carried out by the train staff and the various regulations implemented.However, there are also some passengers who cannot agree with the current relevant regulations due to differences in experience, education, personality, interests, hobbies, etc., but they are not very clear about the source and scope of application of the regulations, so they self-righteously question the train staff At this time, if you can reasonably explain to the passengers, that's all. If you can't provide an explanation that the passengers think is effective, then the passengers are likely to wishful thinking that the quality of the train staff is low, and they cannot answer their doubts. It can be extended to not actively providing services to passengers, and passengers then report to higher-level departments or send negative publicity to the public by posting Weibo and Douyin.

"Bronze head, iron mouth, toad belly", Liu Qun has understood these 7 words thoroughly, and these seven-character magic skills must be practiced to perfection, otherwise, if there is no "copper head" skill, passengers will be frightened and unable to face it; If you don’t have a "iron mouth" skill, you may be stunned by passengers' questions and be speechless every second; if you don't have a "toad belly" that can pretend to be everything, you may get off the bus and be so angry that you will be smoked and spit out. blood.Whenever he encounters difficult problems or strange passengers, Liu Qun will use the seven-character mantra to face them positively, with a lot of tongue, and tolerance.

On this day, Liu Qun, who was inspecting the carriage, was stopped by a college student wearing glasses in the soft sleeper carriage.It is summer now, but the passenger is still wearing a pair of clean white gloves and a huge white mask, which almost covers his entire face.Liu Qun's first impression was: Is this passenger in poor health?Is it just recovering from a serious illness? (Note: For the convenience of calling, the following is called "Mask Woman")
Liu Qun asked politely: "Passenger, is there anything I can help you with?"

The "mask girl" said to Liu Qun: "Comrade train conductor, I have something very important to report to you."

Liu Qun looked at the passenger's appearance and was actually very uncomfortable: There is nothing wrong with you wearing a mask, but out of politeness, when you talk to others, should you take off the mask to show your true face and show respect? Woolen cloth?However, now on the train, as the train conductor, I must provide high-quality services to all passengers, which includes listening to the opinions and suggestions of passengers, which is an important content. And walked away.

They stand at the door of the box. If they stay here for a long time, it will definitely affect other passengers or staff passing back and forth. Liu Qun suggested: "If you have something, can you come to the flight attendant with me to report it?"

The "masked woman" said: "Okay, Comrade train conductor, because I may not be able to finish talking about the problems I reported in a while."

Liu Qun thought to himself: What is it like to fight a protracted war?

Although he was reluctant, he could only use the "bronze head" skill in the seven-character maxim, brace his head and listen to her statement.

The "mask girl" followed Liu Qun to the crew room of the soft sleeper car, but Liu Qun thought about it, and then gave up the idea of ​​inviting her into the crew room.

Because there is an unwritten rule in the car that it is forbidden to mix men and women in the cabin, which means that one man and one woman cannot sit in the cabin.This is a regulation passed down many years ago. Because the cabin space of the cabin crew is extremely small and relatively independent, some people can sit two people side by side, and some can only ride alone. It is inevitable that two people will rub shoulders in the cabin cabin. Bad things happen.If the female passenger was allowed to sit in the flight attendant seat, Liu Qun would stand at the door of the flight attendant room and talk to her, and it would appear that the female passenger was a superior. It seemed that he didn't respect the passenger very much, so Liu Qun said to the "mask girl": "Let's go to the junction of the carriages. It's spacious and convenient for talking."

The "mask girl" followed Liu Qun noncommittally, and came to the junction of the two carriages. The two stood here facing each other. Liu Qun reminded: "It doesn't feel as stable as inside the carriage, so you need to hold a place with your hands." Keep your balance." The "mask girl" took out a pack of wet wipes from her pocket, took out one and shook it, wiped and wiped the car door handle next to her, and then held the door handle with her snow-white gloved hand. Looking at the movements of the "mask girl", Liu Qun suddenly realized: Oh, it turns out that she is a very "clean" person.

The "mask girl" said to Liu Qun straight to the point: "Comrade train conductor, can I make a suggestion, can men and women take separate rides on our train, especially in sleeper berths? Especially in the soft sleeper compartment, there are 4 people in a box, and the space It is also relatively independent. There is a box door. After closing the door, I, a woman, sleep with three male passengers, and I feel uncomfortable. Of course, I think I am not an exception, so I would like to report to the railway department through you Let’s reflect and see if it is possible to separate men and women from sleepers on trains?”

Liu Qun thought to himself: Oh, so that's what happened.He sorted out his thoughts, and using the "iron mouth" skill in the seven-character proverb, he said slowly: "Your suggestion is very good, but why is there no distinction between men and women in the current trains, planes and even ships? I personally think there are two reasons. Not necessarily right, let's discuss with each other.

First of all, most of the train sleepers are male passengers. If male and female compartments are divided separately, it is very likely that there will be more vacant berths in female compartments, while the male passenger area is not enough. This is not conducive to the rationalization of train space. Therefore, the current means of transportation do not distinguish between men and women according to international practice.

Also, when people go out and take the train, most of the time they travel as a family. For a couple or father and daughter, son and mother, if it is emphasized that men and women live separately, it is not conducive to the mutual help and emotional connection between the family.

What's more, everyone takes the train to reach their destination, and they are all passing by each other. Some even get off after sleeping for a few hours, and new passengers come up again, and the sleepers sleep in their own beds. There are midnight lights, which means that when everyone sleeps, there will be a certain amount of light even at night.In addition, the train staff has been waiting by your side, so there is no need to worry about safety.

This is why I think that almost all means of transportation are not separated for men and women. Do you think what I say makes sense? "

"Ah, that's it. I think it's simple. I think railway tickets are purchased online now. Enter your gender and you can separate them. I didn't expect there to be these reasons. It's really like that. If If men and women are really separated, the harm outweighs the benefits.” The “mask girl” is also reasonable.

Liu Qun went on to say: "Of course, the train berth is a public place after all. You should wear clothes as much as possible when resting, so that you will feel a stronger sense of security and sleep more securely. There are also different directions for passengers to sleep. Pay attention, most passengers turn their heads towards the windows and their feet towards the aisle. In fact, when we train staff are resting, we always turn our heads towards the aisle and our feet towards the windows. This is because our sensory organs are far away from the outside of the carriage. , if your head is facing the window, you will be disturbed by the noise outside, and you will not be able to rest well; if you sleep with your head against the window, the train’s turbulence will be greater than that in the middle. Filter, and the bumps will be less."

The "mask girl" continued: "Comrade train conductor, do you think it is possible to separate men and women from the toilets on the train?"

Liu Qun continued: "I don't think this is appropriate. There are 118 people in hard-seat cars, 36 people in soft-sleeper cars, and 66 people in hard-sleeper cars. Generally, there are two toilets in each car. If men and women are separated, the utilization rate of men's toilets will be high. , But the idle time is long, the utilization rate of the women's toilet is low, but there will be queues, after separation, even if the men's toilet is free, female passengers cannot enter, can you imagine this situation?"

Liu Qun went on to say: "Besides, it is not easy to evaluate the ratio of men and women on each train, which will lead to an imbalance in the use of toilets between men and women."

The "mask girl" seemed a little displeased, and then said: "Oh, I understand after hearing you say that, I can't implement any of the things I've said for a long time, I'm just talking on paper."

Liu Qun said: "No, no, and you can't say that. I think your suggestion is very constructive."

After finishing speaking, Liu Qun couldn't help adding another sentence in his heart: But the practicality is somewhat lacking.

The "mask girl" went on to say: "There is one more point that I think it's useless to mention, and I will deny it here."

"Oh, talk about it. I think your suggestions are quite pertinent. We stand at different angles and see different phenomena. Isn't there a saying that says 'the authorities are obsessed, the bystanders are clear', I mean' Authorities', you are a 'bystander' who can see clearly." After Liu Qun's encouragement, the "mask girl" spoke again: "Then can we let smoking passengers and non-smoking passengers ride separately? For example, like us Female compatriots do not smoke. Although it is said that male passengers go to the smoking place to smoke before returning to the car, but the current scientific research results show that they still have smoke content in their bodies and lungs. After they return to the car, the exhaled The air still contains harmful substances such as nicotine, and we inhale their exhaled smoke at this time, which is called 'third-hand smoke'. Our lungs and clothes bring their exhaled smoke back to our home, and our family breathes it It's called 'fourth-hand smoke' and I think it's very bad."

Liu Qun took a deep breath, and silently recited the seven-character motto. It's time for the "toad belly" to appear, and we must be tolerant. Although the passengers' ideas are naive, they are also reasonable. They must not be annoying, and I will bear it!

Liu Qun made a haha ​​first: "Hehehe, this matter does not mean that we should deny you. But this is even more difficult to distinguish. How to distinguish a smoking passenger? How can he distinguish between self-signed passengers and self-smokers? I personally think that this It is more difficult to distinguish between men and women than men and women." Liu Qun added in his mind: the operability is almost zero.Liu Qun went on to say: "The ventilation device in the train compartment is very powerful, and the air in the compartment is replaced all the time, so although it is impossible to fundamentally eliminate the third-hand smoke and fourth-hand smoke you mentioned, the harm is already gone. minimized."

As soon as I said this, the cell phone of the "mask woman" rang. The mask woman immediately took off the glove on her right hand, took out a mobile phone covered with plastic wrap from her handbag, and opened the plastic wrap to answer the call.Liu Qun stepped back, facing out the car window, and motioned to leave some privacy for the passenger.After hearing the other party say "goodbye", Liu Qun turned around and came to the "mask girl", and saw that she skillfully kneaded the used plastic wrap in her hand, and took out another piece of plastic wrap from her bag. The pre-cut plastic wrap was wrapped on the mobile phone before putting the mobile phone in the handbag.

Liu Qun has always believed that "cleanliness" is a good thing, which proves that this person is very clean and gives people the feeling of being very hygienic.But even if he understands "cleanliness" people, he can't help shaking his head secretly when he sees the behavior of this "mask girl".

The "mask girl" made three suggestions, but none of them were adopted. Feeling sad, Liu Qun said: "I think you may not go out often, is this good? Let me see if I can help you adjust it. See if there are female passengers in other boxes? What do you think? Although I think the separate rides you mentioned cannot be realized on a large scale, individual adjustments should still be possible."

"That would be great, thank you conductor."

Liu Qun asked the conductor of the soft sleeper car to check the registration of the car, and found that there was a male passenger in the 7th bunk of the soft sleeper car, but there were three female passengers in the 29th to 30nd berths, and one of them was a female passenger with a baby.

Liu Qun said to the "mask girl" who was waiting by the side: "Hello, if you are willing to adjust to this box, our staff can help you, but you also need to negotiate with the passenger in person and express your gratitude." .”

After the coordination of the train staff and the request of the masked woman to the male passenger in No. 29 berth, the replacement of berths was successfully completed, and the conductor will re-do the registration of whereabouts.When the two passengers were exchanging sleeper cards, the "mask girl" gently pinched the sleeper card handed over by the male passenger with her index finger and thumb, as if there was a deadly virus on it, and in front of everyone, she pulled it out again. Wipe the sleeper card over and over again with a wet towel, and the male passenger in berth 29 fled in despair.

This finally solved the female passenger's problem perfectly, wiped the sweat from her forehead, and thought: sometimes, listening is also a hard work!

Liu Qun continued to inspect the carriages. After about 20 minutes, Liu Qun finished his inspection from the hard-seat carriage. When he returned to the soft-sleeper carriage, he found the "mask girl" standing at the junction of the carriages again. Wait for him.Even though Liu Qun was well-informed, his scalp felt numb, and he quickly recalled the "toad belly with a copper head and iron mouth" in the seven-character proverb. I am a "toad belly", and I can pretend to be anything , Come on, just say what you want, I will help you solve it, who made you a passenger.

Unsurprisingly, she stopped Liu Qun again, as if hesitating to speak, as if she wanted to say something but didn't dare to say it, Liu Qun politely asked the masked woman, "Is there anything else I can help you with?" ?”

The "mask girl" said hesitantly: "I still want to make a suggestion, can adults and children ride separately on our train?"

(End of this chapter)