The Northern Stories of Chef Lao Tan
Chapter 384
Chapter 384
Lao Tan discovered that the stored-value card consumption of the Beijing Liulin store was abnormal, and then checked the business data for the entire February.
The turnover in February was 35 million, the stored-value card consumption was [-], and the rest was cash income.
Then I checked the data in January, the total turnover in January was 900,000, the stored-value card consumption was 28, and the rest was cash.
Check last December again, the total turnover is 93, the stored-value card consumption is 300,000, and the rest is cash.
So I checked the whole year of last year again, and the data showed that the stored-value card consumption from January to November was between 120,000 and 300,000, which is normal. The consumption of around [-] for three months is not normal.
The stored-value card is a value-added membership card for customers to lock in customers in advance. For example, after a customer has eaten in the store and is satisfied with the meal, he decides to come back in the future, so he can store the value in advance.The general situation is that the stored value is [-] and [-] will be given away, and the stored value will be increased by [-], which is equivalent to a [-]% discount.
In this way, the customer feels that it is suitable, and the store locks in the customer and withdraws the funds in advance, which kills two birds with one stone.
Stored-value cards are processed at the cashier, and the cashier is in charge. One card has one number, and the registration is clear. Generally, it cannot be faked.
There are generally two possibilities for the excessive consumption of stored-value cards. One is that the customer knows that the store will be closed, and they are afraid that the money in the card will be lost, so they rush to spend.The other is someone stealing the card.
There are two ways to steal a card. One is that the cashier applies for the card privately, puts money into the card without paying cash, and then deletes the card registration record, so that the accountant cannot find out.
The cashier sells the charged card to the customer at a low price through other channels, and earns money by himself.
This kind of situation is almost impossible to happen, because the background of the entire cash register system is controlled by the financial department. The cashier has a record of the card and has no right to cancel it. The cash has to be handed over that night.Especially now that there is very little cash, direct WeChat and Alipay transfers.
Another way is that the cashier is extremely smart and remembers the card number of the customer's stored value card in advance.When a customer without a stored-value card takes cash or scans WeChat to check out, she enters the card number of the customer who has the card in advance for pre-settlement, and then reverses the checkout to collect the money in her pocket.
That is to say, the cashier collects the money from customers without cards, but the customers with cards settle the bill.
A cashier who dares to do this and can do it must have a high IQ, be bold and careful, and have a good memory.Otherwise, here is using the card number of the customer surnamed Zhang to check out the customer who does not have a card. The customer surnamed Zhang just came to check out after eating.
And you have to remember how much money is left in the guest's card, you can't steal too much, and you can't use a single card, and you won't be discovered if it rains and dews evenly.
Lao Tan sat in front of the computer and stared at the business data for a long time, contemplating for a long time, repeatedly deduced, and finally came to the conclusion that the cashier had stolen the card, and the amount was huge.
He looked at the time, it was already one o'clock in the middle of the night, and he was already asleep at this time, so he decided to deal with this matter tomorrow and let everyone get a good night's sleep first.
When he got up the next morning, Lao Tan called Wang Shulan first and told her about the situation.
Wang Shulan was shocked when she heard this, but felt it was impossible because the cashier was a child of one of her relatives. After graduating from college, she didn't find a job. She came to work as a waiter in a restaurant. The truth is, I feel relieved, so I arrange to cashier at the bar.
"Nothing is impossible, the store is not yellow, and the consumption of stored-value cards cannot be so high all of a sudden. As long as you know about it, don't make a fuss about it, and don't go to the Liulin store. I will ask sister Xu from the headquarters to fly to Beijing to find you immediately. , she is an expert, and she will find out as soon as she checks."
Then Lao Tan called Sister Xu and explained the situation in detail. Sister Xu said that she also felt something was wrong and was about to report.
"Don't report it, you fly to Beijing immediately, check it quickly. Remember, don't alarm the cashier."
Lao Tan called Zhou Xiaomei again and told her to take full responsibility for the matter.
At noon the next day, Zhou Xiaomei called. The matter was as Lao Tan deduced. The cashier stole the card in private, and stole 32 in three months, which is an astonishing amount.
"The cashier was taken away by the police," Zhou Xiaomei said.
Old Tan was silent for a moment, then said, "That's enough for sentencing, how old is she?"
"24."
"Oh—what are you going to do?" Old Tan asked.
"I don't know either, I want to ask you." Zhou Xiaomei said.
"You should ask Mr. Wang for advice. After all, they are relatives of her family. Also, she is just 24, too young—just get the money back." Old Tan said with some seriousness.
"Okay, I see."
"Do a good job in the aftermath. This is also financial sloppiness. The work is not careful and there is no sense of responsibility. Every day, the checkout slips for stored-value card consumption are handed over to the financial accountant, with the cardholder's autograph on it. If the financial accountant is careful, it will not be discovered. Is it a fake signature?"
"——" Lao Tan's tone was not friendly, and Zhou Xiaomei didn't dare to say anything.
"Immediately make up the money on the stolen card, don't I need to teach you?"
"No, I know."
"Also, make a notice about this matter and distribute it to all stores, and those responsible for this matter will deal with it according to the regulations."
Old Tan put down the phone, neither happy nor sad, he leaned against the head of the bed and closed his eyes.
To be honest, his heart has been tense all day, thinking about one thing-is it too comfortable for such a big mistake in management?
It stands to reason that this matter should have been discovered long ago, but no one felt that something was wrong, and neither did I.If you say that others are sloppy and careless, don't you do the same thing yourself?
He was tired and had a faint headache.
An hour later the phone rang, and it was from Wang Shulan.She said on the phone that the cashier's parents returned the money from the stolen card, but she didn't pursue it any further, and the cashier went home with her parents.
"Killing is nothing more than nodding, as long as the money comes back." Old Tan said.
"The lesson is profound. It seems that you really can't trust people easily." Wang Shulan said.
"I believe people are right. The main reason is that there are loopholes in our management, the financial audit is not careful, the store manager has a gap in the management of cashiers, and the process of handling stored value cards is not rigorous enough, so there are such big mistakes." Lao Tan said.
"you are right."
"Management is no big deal, it's all about the details, and we haven't done enough in the details."
"Brother, you are already careful enough, if it weren't for you, how much would we have lost?"
Old Tan took the phone and smiled wryly, and said, "Let's not talk about this for now, let me ask you something, is that Liu Yang an intern now?"
"It's an internship, in the new store."
"How about transferring her to Changsha for me?" Old Tan asked.
"Okay, what's wrong, she still wants to take you as her teacher." Wang Shulan said.
"I don't need to be a teacher. I think she is a material for catering, and she is aggressive, so I am going to take it with me."
"Well, I'll ask her to find you."
Then Wang Shulan asked about Lao Tan's physical condition, and Lao Tan said it was fine.Wang Shulan said that she would go to the old Chinese doctor to get two courses of medicine for him, and asked Liu Yang to take it.
Putting down the phone, Lao Tan felt a severe headache and was confused.Knowing that the blood pressure was coming up, he hurriedly took a piece of antihypertensive medicine, and then lay motionless on the bed.
The so-called immobility refers to not daring to move at the beginning. My head hurts and I feel dizzy.
Later, I really couldn't move, but Xin Mingjinger knew that the blood pressure was so high that he would faint immediately.
After 10 minutes, Lao Tan fell into a coma——
At two o'clock in the afternoon, Xiaofeng came back with the food packed for Lao Tan, first knocked on the door, but there was no movement inside, thinking that Lao Tan had gone out, so she pushed the door.
The door opened.
Seeing Lao Tan lying on the bed, he thought he was asleep, so he entered the room lightly, put down his food and wanted to leave.Feeling something was wrong again, he glanced at the bed again.
Lao Tan was lying on his back with the quilt uncovered.
She walked over to cover Old Tan with a quilt, but when she got closer, she couldn't help exclaiming: "Ah——"
(End of this chapter)
Lao Tan discovered that the stored-value card consumption of the Beijing Liulin store was abnormal, and then checked the business data for the entire February.
The turnover in February was 35 million, the stored-value card consumption was [-], and the rest was cash income.
Then I checked the data in January, the total turnover in January was 900,000, the stored-value card consumption was 28, and the rest was cash.
Check last December again, the total turnover is 93, the stored-value card consumption is 300,000, and the rest is cash.
So I checked the whole year of last year again, and the data showed that the stored-value card consumption from January to November was between 120,000 and 300,000, which is normal. The consumption of around [-] for three months is not normal.
The stored-value card is a value-added membership card for customers to lock in customers in advance. For example, after a customer has eaten in the store and is satisfied with the meal, he decides to come back in the future, so he can store the value in advance.The general situation is that the stored value is [-] and [-] will be given away, and the stored value will be increased by [-], which is equivalent to a [-]% discount.
In this way, the customer feels that it is suitable, and the store locks in the customer and withdraws the funds in advance, which kills two birds with one stone.
Stored-value cards are processed at the cashier, and the cashier is in charge. One card has one number, and the registration is clear. Generally, it cannot be faked.
There are generally two possibilities for the excessive consumption of stored-value cards. One is that the customer knows that the store will be closed, and they are afraid that the money in the card will be lost, so they rush to spend.The other is someone stealing the card.
There are two ways to steal a card. One is that the cashier applies for the card privately, puts money into the card without paying cash, and then deletes the card registration record, so that the accountant cannot find out.
The cashier sells the charged card to the customer at a low price through other channels, and earns money by himself.
This kind of situation is almost impossible to happen, because the background of the entire cash register system is controlled by the financial department. The cashier has a record of the card and has no right to cancel it. The cash has to be handed over that night.Especially now that there is very little cash, direct WeChat and Alipay transfers.
Another way is that the cashier is extremely smart and remembers the card number of the customer's stored value card in advance.When a customer without a stored-value card takes cash or scans WeChat to check out, she enters the card number of the customer who has the card in advance for pre-settlement, and then reverses the checkout to collect the money in her pocket.
That is to say, the cashier collects the money from customers without cards, but the customers with cards settle the bill.
A cashier who dares to do this and can do it must have a high IQ, be bold and careful, and have a good memory.Otherwise, here is using the card number of the customer surnamed Zhang to check out the customer who does not have a card. The customer surnamed Zhang just came to check out after eating.
And you have to remember how much money is left in the guest's card, you can't steal too much, and you can't use a single card, and you won't be discovered if it rains and dews evenly.
Lao Tan sat in front of the computer and stared at the business data for a long time, contemplating for a long time, repeatedly deduced, and finally came to the conclusion that the cashier had stolen the card, and the amount was huge.
He looked at the time, it was already one o'clock in the middle of the night, and he was already asleep at this time, so he decided to deal with this matter tomorrow and let everyone get a good night's sleep first.
When he got up the next morning, Lao Tan called Wang Shulan first and told her about the situation.
Wang Shulan was shocked when she heard this, but felt it was impossible because the cashier was a child of one of her relatives. After graduating from college, she didn't find a job. She came to work as a waiter in a restaurant. The truth is, I feel relieved, so I arrange to cashier at the bar.
"Nothing is impossible, the store is not yellow, and the consumption of stored-value cards cannot be so high all of a sudden. As long as you know about it, don't make a fuss about it, and don't go to the Liulin store. I will ask sister Xu from the headquarters to fly to Beijing to find you immediately. , she is an expert, and she will find out as soon as she checks."
Then Lao Tan called Sister Xu and explained the situation in detail. Sister Xu said that she also felt something was wrong and was about to report.
"Don't report it, you fly to Beijing immediately, check it quickly. Remember, don't alarm the cashier."
Lao Tan called Zhou Xiaomei again and told her to take full responsibility for the matter.
At noon the next day, Zhou Xiaomei called. The matter was as Lao Tan deduced. The cashier stole the card in private, and stole 32 in three months, which is an astonishing amount.
"The cashier was taken away by the police," Zhou Xiaomei said.
Old Tan was silent for a moment, then said, "That's enough for sentencing, how old is she?"
"24."
"Oh—what are you going to do?" Old Tan asked.
"I don't know either, I want to ask you." Zhou Xiaomei said.
"You should ask Mr. Wang for advice. After all, they are relatives of her family. Also, she is just 24, too young—just get the money back." Old Tan said with some seriousness.
"Okay, I see."
"Do a good job in the aftermath. This is also financial sloppiness. The work is not careful and there is no sense of responsibility. Every day, the checkout slips for stored-value card consumption are handed over to the financial accountant, with the cardholder's autograph on it. If the financial accountant is careful, it will not be discovered. Is it a fake signature?"
"——" Lao Tan's tone was not friendly, and Zhou Xiaomei didn't dare to say anything.
"Immediately make up the money on the stolen card, don't I need to teach you?"
"No, I know."
"Also, make a notice about this matter and distribute it to all stores, and those responsible for this matter will deal with it according to the regulations."
Old Tan put down the phone, neither happy nor sad, he leaned against the head of the bed and closed his eyes.
To be honest, his heart has been tense all day, thinking about one thing-is it too comfortable for such a big mistake in management?
It stands to reason that this matter should have been discovered long ago, but no one felt that something was wrong, and neither did I.If you say that others are sloppy and careless, don't you do the same thing yourself?
He was tired and had a faint headache.
An hour later the phone rang, and it was from Wang Shulan.She said on the phone that the cashier's parents returned the money from the stolen card, but she didn't pursue it any further, and the cashier went home with her parents.
"Killing is nothing more than nodding, as long as the money comes back." Old Tan said.
"The lesson is profound. It seems that you really can't trust people easily." Wang Shulan said.
"I believe people are right. The main reason is that there are loopholes in our management, the financial audit is not careful, the store manager has a gap in the management of cashiers, and the process of handling stored value cards is not rigorous enough, so there are such big mistakes." Lao Tan said.
"you are right."
"Management is no big deal, it's all about the details, and we haven't done enough in the details."
"Brother, you are already careful enough, if it weren't for you, how much would we have lost?"
Old Tan took the phone and smiled wryly, and said, "Let's not talk about this for now, let me ask you something, is that Liu Yang an intern now?"
"It's an internship, in the new store."
"How about transferring her to Changsha for me?" Old Tan asked.
"Okay, what's wrong, she still wants to take you as her teacher." Wang Shulan said.
"I don't need to be a teacher. I think she is a material for catering, and she is aggressive, so I am going to take it with me."
"Well, I'll ask her to find you."
Then Wang Shulan asked about Lao Tan's physical condition, and Lao Tan said it was fine.Wang Shulan said that she would go to the old Chinese doctor to get two courses of medicine for him, and asked Liu Yang to take it.
Putting down the phone, Lao Tan felt a severe headache and was confused.Knowing that the blood pressure was coming up, he hurriedly took a piece of antihypertensive medicine, and then lay motionless on the bed.
The so-called immobility refers to not daring to move at the beginning. My head hurts and I feel dizzy.
Later, I really couldn't move, but Xin Mingjinger knew that the blood pressure was so high that he would faint immediately.
After 10 minutes, Lao Tan fell into a coma——
At two o'clock in the afternoon, Xiaofeng came back with the food packed for Lao Tan, first knocked on the door, but there was no movement inside, thinking that Lao Tan had gone out, so she pushed the door.
The door opened.
Seeing Lao Tan lying on the bed, he thought he was asleep, so he entered the room lightly, put down his food and wanted to leave.Feeling something was wrong again, he glanced at the bed again.
Lao Tan was lying on his back with the quilt uncovered.
She walked over to cover Old Tan with a quilt, but when she got closer, she couldn't help exclaiming: "Ah——"
(End of this chapter)
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