The Northern Stories of Chef Lao Tan

Chapter 46 Want to call Lao Tan back
We still remember the restaurant introduced by Xiaofeng that Lao Tan visited before going to Gan Qika.

The restaurant is on the same street as the Guandong people's house, and the Guandong people's house is near the Yellow River Street. His house is inside, next to the Beisantaizi market, which is also a lively place.

The restaurant was renovated in September. Its name is "Local People", and it has a rural flavor in terms of characteristics.The boss saw the characteristics of the Kanto people, so he opened a smaller version. After the opening, the business was good, and the seats were full every day.

The next door to her house used to be a cram school with an area of ​​[-] square meters, but now she doesn't do it outside.

After Yanhua and Yanzi came back from Ganqika, the family of four sat together to discuss and plan to build a dumpling restaurant just like what Lao Tan said.Yanhua's family contributed 150,000, and Lao Feng contributed 200,000. If it was not enough, he would continue to take it.

The money problem is solved, and the rest is about the house.Lao Deng and Feng Shimin both have jobs, so they don't have time to go out to look for them. This is the responsibility of Yanhua and Yanzi.The two of them turned left and right, from Beisantaizi to the overpass of the Second Ring Road, from Huanghe Street to Mount Emei Road, they went around the whole Santaizi, but they also fell in love with a few.

After exclusion and argumentation, plus the opinions of Lao Feng, Lao Deng, and Li Wanshan, I finally felt that the cram school next to the local customs was suitable.The area is adequate, the location is good, it is in a busy city, the front door is spacious, there is a parking lot, it is a good place to open a restaurant.

It is a pity that it is not the house in Tian Yitun. If it is in Tian Yitun, the owners are Li Wanshan and Feng Shimin, so it will be easy.

It's not that Tian Yitun's is better, Lao Feng can be tougher in front of the villagers.

After deciding to do this, Yanhua and Yanzi found the landlord. The landlord said that they couldn't talk now, and the rent of the cram school owner would be paid in March next year. If they wanted to talk, they had to talk to the cram school owner first.

The owner of the cram school said that when he rented it, it was a Qingshui room, and it cost [-] yuan to decorate and buy tables, chairs and benches. There are still five months' rent, and the transfer fee is [-] yuan.

Yanhua and Yanzi walked away without saying a word.

It was impossible to pay 60,000 yuan for the transfer fee. The two of them opened a dumpling restaurant. The previous decoration was useless, and the tables, chairs and benches were useless. [-] yuan was considered a waste.

The two left a phone number for the landlord, and if the rent of the cram school was not paid when it was due, they would contact the two of them and they would rent it.

There are still more than four months until March next year. Now that I have decided to build a restaurant, I have to memorize my homework in advance.

The two of them decided not to look for another house, but to wait for this place. If they were transferred out, they would be considered unlucky, and if they were not transferred, they would be regarded as looters.Take advantage of the time to work in restaurants and study.

So under the arrangement of Lao Tan, the two of them went to Kanto to work as waiters. Although they were older, they had a good image and good looks, and they looked okay.The work is more capable than the little waiter, and he can do it, so he got used to it quickly.

In addition to the relationship with Lao Tan, Zhang Li, Li Shuang, and Zhou Xiaomei also took good care of them and did a good job there.

The current Kanto people can neither be said to be good nor bad, and they are also well-known in Santaizi.One is that the place is large, and it can accommodate large banquets and wedding seats, which is a relatively big advantage; second, it is the largest farmyard in the provincial capital, with unique decoration, and eating here can find the feeling of the countryside. Many people come here just because of the reputation Come on; the third is really unique, the little stupid chicken is slaughtered right away, the little donkey pulls the mill, and the water tofu and tofu nao are made on the spot.

It's just that there are problems in management, especially in kitchen management, which has many loopholes.

After Lao Tan left, Wang Gang didn't manage, he also managed, and he was very dedicated, but the method was wrong and the effect could not be achieved.

He also often goes out to study, train and recharge himself.At the training site, when the teacher speaks with background music, it is easy to enter the state of being brainwashed, feeling hot and passionate, and quickly entering the state.But after leaving the specific environment of the training site and returning to the real job, I found that I hadn't learned anything, but my head was a little hot.

If what you have learned cannot be applied to actual work, it is a waste of learning, and it is useless at all.

All learning is for application.

Knowledge is not power, the use of knowledge is power.

Training is not bad, inappropriate training, bloody training, and brainwashing training have no purpose other than making money.The people who train people have big heads and small hands, with eagle beaks and duck claws, they can eat but not hold, they are deceiving and harming others.

Three thousand yuan a month before the training, and 2000 yuan a month after the training, no one uses it. What is it if it is not a failure?
In addition, excessive training can easily distance managers from employees and disconnect them from actual work.

What often happens is that employees can understand what is said before the training, and the assigned work can also be executed in place.Employees can't hear or understand what they say after the training.

Employees see leaders as demigods, and leaders see employees as fools.

The leader is flying in the sky, and the employees are crawling on the ground, which is seriously out of touch.

This is what happens to people in the Kanto region now.

Everyone has the psychology of being a good teacher, especially those who are pretentious.

President Xu is no exception.

After studying from outside, I feel that I can also give lectures.Instead of spending money to send managers out for training, it is better to train them yourself in the store.So I set up a classroom in the conference room, prepared all the things needed for training, and started to give lectures to the management.

He felt that he spoke clearly and everyone could understand him.This is just his own thinking. The real situation is that the managers are confused and have only a half-knowledge.But after all, the boss is giving the lecture in person, so you have to listen if you don’t listen, and explain clearly if you don’t understand.

Everyone is smart, but smart people often do stupid things - lie to themselves, and deceive themselves willingly and blatantly.

Mr. Xu gave lectures to the management staff with enthusiasm, and found that the classroom atmosphere of more than a dozen people made him feel uncomfortable, so he expanded the scope and let the masters and small supervisors on the stove also participate.

There are more people, there is an atmosphere, and the lectures are also full of enthusiasm.

He felt that everyone liked to listen to it very much. After the lecture was effective, his self-confidence began to swell. He called all the employees together and gave a public lecture in the banquet hall on the fourth floor.

There are more than [-] employees, the scene is there, the atmosphere is there, and the real effect is also there.

Many employees couldn't understand what the boss was saying, and they became sleepy after listening to it, and some even closed their eyes.

Lectures are like this. People listening below think that the teacher standing on the podium can't notice themselves, and it's okay to do small movements or doze off.In fact, people standing on the podium can see the audience very clearly, and they can see all the small movements clearly.

Mr. Xu was very angry when he found someone sleeping, and his mood was immediately disturbed, so he couldn't continue the class.

What he asked was an old man who killed fish, "Why did you fall asleep?"

The old man said: "Boss, I'm only educated in elementary school. I don't understand what you're talking about. Besides, it's fine for me to kill the fish. The rest has nothing to do with me."

After listening to the old man, Mr. Xu realized that he might be wrong, so he terminated the training for all employees.Afterwards, I asked Wang Gang whether such a large-scale training should be carried out. Wang Gang said that it was not necessary, as long as the management was well trained, the employees knew how to work, and it would be good to pay monthly.

What Wang Gang said was the truth, and he saved face for Mr. Xu. He didn't say that he didn't speak well, and he didn't like to listen to it.

Mr. Xu then asked Zhang Li and Zhou Xiaomei.

Zhang Li said directly: "Mr. Xu, I know that you are doing it for our own good, and you want to make us stronger. I suggest that this kind of training should not be done all the time, but it is fine. Hiring a professional teacher is more effective than what you can teach yourself."

The implication is that your boss speaks badly.

Zhou Xiaomei said: "Learning is a good thing, and we can change the way. The management personnel all have computers, and now all kinds of training CDs are sold. Buy the ones that are suitable for our restaurant and use computers to learn. Then we hold a weekly meeting every Monday. Discuss it together, if you tell us what you don’t understand, the effect should be better.”

This proposal was approved by Mr. Xu, and everyone felt it was feasible, so the learning method changed from Mr. Xu's lecture to a learning CD.

Any learning is for application and better problem solving. If the problem is not solved, the result will not change.

The problem of the kitchen still exists, which is the most troublesome thing for Mr. Xu.

Now he regretted telling Lao Tan to leave.If Lao Tan was here, the kitchen would not be so messy, and the business would not decline. The turnover of 500,000 is normal, and it is possible to sell 800,000.

All process standards have also been solidified, and the restaurant is on the right track.

However, at the beginning, I thought it was done, even if Lao Tan was not around, there would be no decline in business——
Looks like I made a wrong decision.

He wanted to call Lao Tan back, but he couldn't hold back his face.

There is nothing wrong with Wang Gang doing his job. He is dedicated to the hotel and loyal to himself. He has nothing to say after all these years, just like his brothers.But management doesn't work.Although I did not go out to study less, the progress was very small.Tell him to be good at doing outside affairs, but he is very lacking in internal management.

When the time entered December, Mr. Xu received an invitation letter from Oriental Cuisine.

This is the last three-day KTP inspection in [-]. It is located in Guangzhou and will inspect eight hot restaurants. There will also be on-site learning and exchange seminars.

As the largest farmyard in the provincial capital, the Guandong family gave three places.Of course it's not free, 200 yuan per quota.

Mr. Xu felt that this was a good opportunity for on-the-spot investigation, which was more effective than class training, so he took Wang Gang and Zhang Li there.

Mr. Xu, Wang Gang and Zhang Li were greatly touched by this investigation.

As the saying goes, "If you don't look, you don't know, if you look at it, you will be shocked."

Visiting and studying with the delegation, I was shocked by the management concept, process standards, marketing planning, team building and corporate culture of the restaurant.Compared with others, my own management is nothing, there is too much to learn and improve, and I am just a primary school student in front of others.

The most impressive restaurant is "Pinhai Building".With an area of ​​70 square meters, medium and high-end consumption, 100 people in the kitchen, 96 people in the front desk, 35 scattered tables, and [-] large and small private rooms.

The unit price per customer is 80,000, the turnover rate is 9%, the daily turnover is [-] yuan, and the annual turnover is [-] million.

This number is double that of the people in the Kanto region.

The entire kitchen is half-lit, clean, tidy, and hygienic. Wuchang management is exemplary, just like a textbook.When you open any freezer, all the raw materials are put into fresh-keeping boxes, and there are obvious signs and warning lines, which are neat and orderly.

The vegetable shelves are all five centimeters away from the wall. The vegetable baskets on the shelves are clean and tidy. They are filled with all kinds of picked and washed vegetables according to the labels. There is a shower tank under each vegetable basket. stagnant water.

Needless to say, the sanitation and placement of items in each operation room are well-regulated, well-organized, and well-known.

The production has a smooth process and strict standards, and there are graphic examples, which are clear at a glance, and it is difficult to have quality problems.

The kitchen works well, and the front desk works even better.

Open the dining cabinet, cups, bowls, spoons and plates, chopsticks and paper bags have their own positions, neat and orderly.There is an order in which the dishes are served, and there is a process for withdrawing the tables, all of which are operated according to the process, busy but not chaotic, tense and orderly.

The happiness index of the employees is very high, and everyone has a smile from the heart.This is difficult to achieve. The front desk service personnel can develop habits through training. It is not a matter of training for the kitchen staff to reach this level, but the role of corporate culture.

The sharing and exchange meeting was held in Pinhai Building. The team demeanor and corporate culture display amazed colleagues and gave heartfelt applause.

The head chef and the manager made reports respectively, and answered questions from colleagues on the spot. The wonderful reports and satisfactory answers won warm applause from time to time.

After returning from the investigation, Mr. Xu realized the importance of management and urgently needed talents like Lao Tan, and his idea of ​​inviting Lao Tan back became more and more intense.

(End of this chapter)