The Northern Stories of Chef Lao Tan

Chapter 479 Chatting
"Dare he?" This time it was Zhongqing who got angry.

"Don't be afraid, don't forget, there must be a brave man under a great reward." Zhang Li said, and then added: "Especially when Lao Tan is not here now, some people will be shaken."

Lao Fang and Fang Jianjun, who have been silent all this time, said: "I don't think it's necessarily a bad thing. If someone quits, let him go and take the opportunity to clean up the team, otherwise he will be a black sheep."

"It's true." Zhang Li said, "It's clear from the rectification this time. Some people don't work hard. One mountain looks high than another. If you really want to leave, let's not stop them and make room for the good ones."

Hua Qing said, "I think it will work."

"It's mainly because it's too comfortable." Zhongqing said.

"Not here, separate people." Lao Fang said: "Old Tan has spoken, and he can't do shit without that fucker. Those who want to change jobs are narrow-minded. They think they are smart, but they are nothing. , competing for face-saving jobs, doing one thing to the face and another behind the other, these people should have been cleaned up long ago."

Wang Hong looked at her husband, Lao Fang, as if discovering a new world, and said, "There is something in your words, and there is something in your words."

Lao Fang said: "You are the leaders. You have visited every store once and for all. What you see is superficial. Let's put it this way, those who take the initiative to report to you do not necessarily mean that they have done a good job. Time to report to you.

Didn't you hear people say that doing well at Aqiao is not as good as reporting well, those who leave are capable, and those who stay are fuckers. "

The old Fang's words made several people silent, and the atmosphere was a little dull for a while.

After a while Zhang Li said, "Brother-in-law, please be more specific."

Lao Fang said: "Look at our house now, let alone the store manager or the head chef, they are all old people, and the youngest is three years old. You should have a feeling when you go to the store to check, that is, everything is good, nothing is not good." Yes. You can hardly hear them talking about customer complaints and food returns? You can’t hear them talking about the situation of employees, right? "

Zhang Li, Zhong Qing and the others looked at each other and thought about it, and it was really similar to what Lao Fang said.

"Let's think about it stupidly, just do that well? Not even a customer complaint? Not a single dish back? Is it possible?" Lao Fang shook his head and said, "I don't believe it."

Wang Hong was dissatisfied with what her husband said, and replied, "It's all settled."

Lao Fang said: "Okay, it seems that everything you said has been resolved, so let me ask you how you solved it? Was it solved according to the process standard or suppressed in private, or it was not solved at all? Or it was not solved. Well, it was unfairly dealt with, and in turn, you are afraid that you will know?
Let's put it this way, in our ten stores, there are people who leave every month.There are generally three reasons for resignation in our family. The first is elimination from the bottom; the second is personal reasons; the third is serious violation of discipline.

There are very few serious violations of discipline, about one a year.In the past, many people were eliminated at the end, and those who did not do well were eliminated naturally, which is normal.But if you find out, you dare not eliminate them now, why? "

After Lao Fang finished speaking, he looked at the four of them, wanting them to give an answer.

Zhongqing said: "It's hard to recruit people now——"

Huaqing nodded in approval.

Zhang Li thought about it.

Wang Hong did not comment.

Lao Fang said: "It is difficult to recruit people, but in other words, our family has never been short of people. We all know that our family has good conditions and are willing to work in our family, so the number of resignations is almost the same as that of new employees.

Now there are more people who voluntarily propose to resign.Why did you leave your job after a good job?Not being treated unfairly.To give a simple example, take the cold dish assistant who left the University City store last month, why did he leave?

It's actually quite simple.The customer ordered two pork knuckles, and they heated them up, but the store manager cut them off halfway, and served them to a table of old customers first, without placing an order.

Then the waiter went to the kitchen and asked someone for pig knuckles. The waiter did say that the first two pig knuckles were given to regular customers by the store manager.They didn't say anything, and made up two trotters.After the meal is over, people ask the store manager to make up the order. Is there anything wrong with that? "

The four said almost in unison that there was nothing wrong.

"The problem lies in asking the store manager to make up the order. It may be because he is busy. The store manager forgot to place the order after serving the trotters. By the time the cold dish assistant asked him to make up the order, the customer had already finished eating, checked out and left. Trotter.

According to the regulations, this is the store manager's responsibility. He has forgotten to place an order. He has to buy the two pig hands' orders by himself.In the end, I didn't buy it, so I placed a gift order, trying to fool this matter.

The cold dish assistant got angry when he received the gift slip, so he just said a few words, and unexpectedly asked the store manager to listen.What do you think the store manager said? "

Lao Fang didn't ask Zhang Li and the others to answer, but said directly: "What is the store manager saying? I have no right to give it away? Besides, you are stupid, you dare to do it without an order? He will stop doing it as soon as he hears it, and call him a pig's hand." The waiter called to confront.

The store manager felt that he had lost face, and said a few words that were not pleasant to listen to. He resigned on the spot and turned around. He was not used to it at all.The waiter followed.

Let's just talk about it, and to be fair and just, the store manager did something wrong, which is a serious dereliction of duty.But he is the store manager with a big mouth, and the employees are not as good as him, so he can only quit.

To be honest, how easy is it to train a deputy?It doesn't take a year to come down.After hard work, cocoa can be trained and left. It’s not that it’s not easy to do a good job. On the contrary, it’s easy to go. What do you think employees should think?

Let me tell you that this is not an isolated case. The store manager and the head chef are high-ranking and say what they say is true in every store. Otherwise, the employees would not say that those who leave are capable and those who stay are fucked. "

For a while, no one said anything, and the atmosphere became dull again.

After a while, Zhang Li said: "It seems that our rectification is a bit biased this time. We should come up from the management first."

Zhongqing nodded and said, "It's too comfortable."

"We'll have a meeting tomorrow." Zhang Li said.

Wang Hong said: "Don't listen to my old Wang, what he said is rather one-sided."

"What Lao Fang said is not one-sided." Hua Qing said.

Zhang Li said: "My brother-in-law is right, and he reminded us that we have been really lazy in the past two years, and we are somewhat divorced from the masses, willing to listen to reports, and only willing to listen to good ones, not bad ones.

Those store managers and chefs like us just follow along, report good news but not bad news, say what is good and not bad, say what is good for them, and don’t say what is not good.We don't investigate deeply, trust them fully, and say what they say, which has caused the current phenomenon. "

"That's the thing." Zhongqing said, "We have our own faults."

Lao Fang said: "The rectification is your business, and I will not participate. This is a topic that was brought up by our family when we opened the store on the first day of the new year. Let me tell you that now is not the first day of the new year. Stores are poaching people.

The dumpling market is booming this year, and many bosses are aiming for it. Many dumpling restaurants, large and small, are open, but they are all short of people.What we have to do now is to win people's hearts, and don't let the hard-earned employees go to other people's homes and make wedding dresses for others.

To say that I admire Master Tan, it is right not to open a store this year, to practice internal strength, from top to bottom, to remove all impurities and keep the pure ones, so it is guaranteed to get better and better.

I don't believe that we can't keep people with our family's benefits and high wages. "

Wang Hong patted him and said, "I didn't see that you can talk quite well."

Lao Fang laughed, "I'm already fifty, and I can still say a few words if I can't."

Wang Hong said, "Go back and reward you."

Old Fang blushed, lowered his head and did not speak.

Hua Qing joked: "It's embarrassing to be an old husband and wife, isn't it just that, we all know."

Wang Hong said: "You know what a fart, you kid!"

(End of this chapter)