The Northern Stories of Chef Lao Tan

Chapter 60 Preparations Before Opening

After the renovation of the restaurant started, Lao Feng and Lao Deng stopped participating.Sometimes I come to see the progress of the renovation, chat with Lao Tan, and rarely express opinions about the hotel, which shows that I have full trust in Lao Tan.The two of them also told their wives not to interfere with Lao Tan, and let him be the master of everything, so that Lao Tan can let go.

Lao Tan cooperated well with Yanhua and Yanzi.When he had time, Lao Tan would tell them how to be a boss, how to run a business, how to open up the situation, how to treat employees, etc. The two also benefited a lot, and admired Lao Tan very much, and gradually regarded him as the backbone. Let him make up his mind.Lao Tan is also a born leader. He can't do anything else. He really has a way of managing restaurants.

When recruiting employees, Lao Tan talked with Yanhua and Yanzi, mainly to determine the salary and benefits of the position.The two bosses said that this is up to him, and they will not participate.

Lao Tan set the salary of waiters at [-], cleaners and dishwashers at [-], chopping boards, cold dishes, and dumplings at [-].Three days off every month, full attendance bonus of [-].

On the full attendance award, Zhang Li thought of going together. The high attendance award was attractive, and within three days after the job advertisement was posted, all people were recruited, and only one front desk manager was missing.It happened that Li Shuang didn't want to do anything in Kanto, so he came here.

After the Qingming Festival, the spring in the provincial capital has come completely. The spring is warm and the flowers are blooming. The poplar trees on both sides of the road have fallen, and the branches have slightly drawn out the tender green buds. The weeping willows are green, and the branches like girls' long hair are swaying in the wind.There are dots of green among the withered grass on the ground, and the yellow and green are very beautiful.

People took off their sweaters and put on colorful single clothes. The impatient girls put on short sleeves at noon, with their two snow-white arms exposed, which made the eyes of the passionate boys linger, blushing and eager to try again.

The decoration of Aqiao Dumpling Restaurant was completed on the [-]th, and the staff began to clean up and clean up the garbage left by the decoration.Especially the spots left on the ground and the glass when the white was scraped, as well as the paint stains.Hygiene needs to be cleaned up repeatedly, at least five times.

Cleaning during the day and pre-job training at night without delay.

Training and training before a restaurant opens is crucial - untrained staff is the biggest cost to a business.

Lao Tan is going to implement the work-point system management that he has studied for many years.Now Jusite Training Company has a work-point system management course, but Lao Tan has no time to study it, so he wants to practice it according to his own research and see how it works.

After working in catering for so many years, no matter what, I have to put into practice the management methods I have realized, otherwise it would be a pity.

Firstly, formulate various rules and regulations, job responsibilities, work processes and standards, and then give corresponding scores for each item according to the regulations.For example, if you are late, under normal circumstances, you will be fined 15 yuan for being late once, and [-] yuan for being late three times within a month, and the full attendance bonus for the month will be deducted.Now there is no fine, and one point will be deducted each time you are late.Of course, if you are late for more than three times in the month, the full attendance bonus will also be deducted.

Another example is the phenomenon of fighting and swearing, five points will be deducted once, and there will be no fine.That is to say, there is no such thing as a fine in terms of work discipline, but there is a fine in the operation process, not only a fine but also a deduction of points.

For example, if the chopping board is not kept properly, the raw materials have deteriorated and tasted bad, resulting in loss, the original price must be compensated, and two points will be deducted at the same time; the waiter’s work is negligent, causing the customer to run the order, and the original price will naturally be compensated, and two points will be deducted; Dishes, resulting in losses, the chef and the chopping board for the side dishes are paid at 60.00% of the price of the dishes, and two points are deducted at the same time.

So are there any bonus points?Of course there is.

The basic score for each employee is three points per day, and ninety points per month.Employees put forward reasonable suggestions and are adopted, three points will be added;

At the same time, each stall in the kitchen and each waiter at the front desk have sales tasks, and they will get extra points for completing the sales tasks of the day and the current month.For example, if the monthly sales task is 180,000, it should be broken down first.[-] for hot dishes, [-] per day; [-] for cold dishes, [-] per day; [-] for noodle dishes, [-] per day;

For example: Hot dishes sold for 3000 yuan that day, cold dishes for 120 yuan, noodles for 100 yuan, and drinks for 130 yuan.Then the sales completion rate of each stall is 80% for hot dishes, [-]% for cold dishes, [-]% for noodles, and [-]% for drinks.

The same is true for waiters, six waiters, 180,000 sales tasks per month, each person is 1000 yuan, [-] yuan per person per day.Everyone has an a la carte treasure, how much money he sells every day can be accurately reflected in the cashier background, and the one who sells the most is the sales champion of the day, and one point is added.

Statistics are carried out at the end of the month, and the stalls and individuals who have completed the sales task are qualified, and those who have completed the sales task will be awarded proportionally.Take hot dishes as an example, the sales task is [-], [-] is qualified, [-] is a level, each person reaches [-] plus one point, [-] plus two points, and so on.The same is true for waiters, who complete [-] is qualified, but [-] is a grade.

No points will be added for the completion of the overall sales task of the month, which is considered qualified.One point is added for every more than [-] employees, and so on.

In this way, each employee's own score will be clearly reflected every month. Those who observe discipline, help each other and unite, have excellent business skills, and have high sales ability will naturally have high scores, and no one can find fault.

In the past, the selection of excellent employees was often controversial, and those who were not selected only picked faults, saying: He is an excellent employee, hmph, he is not as good as me, he is late five times a month, and always scolds, isn’t it because he is better than me in cooking? ?Or say: Isn't it just that I will come to work? If I will come to work, I can ask the manager to have two more meals and I can be selected, etc.

No need now, everyone is talking about scores, and everyone shuts up.

Employees with high scores in the front desk and back kitchen every month are excellent employees, and they will be rewarded with 100 yuan and five points.

The points are not cleared to zero, and continue to accumulate. When it reaches [-] points, a [-]-yuan voucher will be awarded, which can be consumed in the store, and the entire bill will be [-]% off.This is very good, a family of three can have a big meal.

Accumulate points to [-] points, reward [-] yuan.Accumulated to [-] points, as a first-level employee, the salary will be automatically raised by one level.That is to say, the salary increase is not decided by the leader, but done by himself.If you want to raise your salary, you have to work hard, and the score will automatically increase.

In order to make the score transparent, Lao Tan designed a large employee's annual score sheet to hang on the wall, and the monthly score is directly written on it, which is clear at a glance.

After the watch was hung up, Li Shuang said: "Boss, can you replace the name with a photo, it looks too rigid, it should be more lively."

Accepting Li Shuang's suggestion and changing the name to a four-inch color photo, the effect is really different, it looks formal and lively.

During the training, the cleaning sister Zhu asked: "Master Tan, how can I get extra points for cleaning like me?"

"It's a good bonus. First, you have to finish your own work, and then you can help your colleagues with work, or take the initiative to take on any work. You can get extra points." Old Tan replied.

"How many points can I get for insurance?" Sister Zhu asked again.

Lao Tan said: "I discussed this with the two bosses, and when the score reaches [-], I will be given endowment insurance."

"Three thousand points?" Sister Zhu added up and said, "It will take three years."

Old Tan said: "Three years is not long, besides, how many restaurants provide insurance for employees?"

It is true that few restaurants provide insurance for their employees.One is that there is a high turnover of employees, and the other is that many restaurants do not operate for a long time, and very few have survived three years.In addition, employees do not have a strong awareness of insurance. They think that if the boss pays the insurance, he has to work in the restaurant all the time, and it is difficult to raise wages.

However, group accident insurance is a must, because catering is also a high-risk industry. Accidents such as gas explosions, people jumping from pressure cookers, hands pressed by noodle presses, and noodle kneading machines often occur.

When Lao Tan was working in Binhai, there was an accident in the Qinghua Pavilion branch. The noodle press machine pressed a pastry hand, and the middle finger and index finger were broken. He was treated in the hospital for two months and had two skin grafting operations. The total cost was 24. , I didn’t buy group accident insurance at that time, it was all at the expense of the boss.That means the boss is rich, more than [-] yuan is nothing, if it is a small restaurant, it will be over, and it will be sold directly.

Safety is always first.

After cleaning up, Lao Tan was not in a hurry to open the business. He asked Lao Feng and Lao Deng to call a few tables of friends over to taste the dishes, and to rehearse and get used to it.It looks good during the training, but without the actual operation, there will be many problems in the actual operation, which must be corrected before the opening, and it will be too late to correct it after the opening.
Old Feng asked: "How many people are needed? I have many friends."

Old Tan said: "I'm going to run in for five days, you'd better take a table a day and practice your troops."

All receptions are carried out in accordance with normal business conditions.The waiter rehearses everything from ordering food to serving the meal, to seeing off the customer and collecting the food, and virtually paying the customer.

There are two little girls who are first-time waiters who are still not flexible in using the order treasure. They are obviously nervous when serving.Lao Tan asked Li Shuang to focus on training these two people these days.

The kitchen is better, it doesn't face the guests directly, and there is nothing wrong with cooking according to the list.But they are also very cautious, and they are a little nervous, lest the dishes are not cooked well, so they are extra careful.

The ones who were excited were Yanhua and Yanzi, although they didn't pay for the meals, they were still happy because they could receive guests after all.

The two are busy and more active than the employees.

"The guest wants garlic, so hurry up and take it."

Yanzi took out a head of garlic from the kitchen and handed it to the waiter. After taking it, the waiter took two steps and turned around and asked, "Sister Yan, which table is it?"

"Old Feng's table." Yanzi said.

"Old Feng's table? Which table is that?" the waiter asked again.

"Three five-pack rooms."

The waiter said oh and went to the second floor to deliver the garlic.

Lao Tan couldn't help laughing at the side, and said to Yanzi: "Sister Yan, the waiter can solve this matter in the future, you don't need to do it yourself. Besides, you don't need to go to the kitchen to get the garlic, there is a delivery port."

"I'm not in a hurry." Swallow said.

"I'm training soldiers. I haven't trained as a boss lady. Just be a good boss." Old Tan said, "Let Li Shuang lead you and Yanhua up to toast after the dishes are served. What do you say when you've made up your mind?"

"Are you still toasting?" Swallow asked.

Lao Tan said: "Sister, you are the boss now, and you are the one who runs the restaurant. The people who come here today are the main roads of our family in the future, so we have to establish a good relationship. They came here today for the sake of Lao Deng and Lao Feng. Whether you come or not depends on how we treat you. Go up and pick up something nice to say, and make a fuss first."

"I know this, but what are you talking about? I won't say it either." Yanzi said.

Old Tan laughed, called Li Shuang and Yanhua over, and said, "You two bosses will go up to toast later, and you won't say it's okay. Let's see what Li Shuang says first, and you two will follow suit."

Yanzi looked at Li Shuang and said, "Sister Shuang, it will be up to you in a while."

Yanhua didn't like places with many people, so she didn't want to go, so she said, "I won't go, Yanzi can do it alone, Yanzi will be responsible for this from now on, and I'll only be in charge of buying vegetables and handling logistics."

Swallow said: "Which way, you have to go."

Yanhua said: "You can just go, I blush when I speak, it's not like you don't know."

Seeing that Yanhua was determined not to go and did not force her, Li Shuang led Yanzi upstairs.

After the two of them left, Lao Tan said to Yanhua, "You have to exercise too, now you are the boss."

Yanhua said: "You know me, I don't like crowds, and besides, I don't know what to say, I can't speak."

"Practice, no one can say it at the beginning, it's all practice." Old Tan said.

Yanhua smiled, and said softly, "I won't be able to do it in my life."

　Before the restaurant opens, it is necessary to do a good job in the training and training of its employees. It is also necessary to repeatedly research and try out the dishes and check whether the structure of the dishes is reasonable. This is the most important thing.

　　
　
(End of this chapter)