The Northern Stories of Chef Lao Tan
Chapter 62 Reflection is a New Beginning
Chapter 62 Reflection is a New Beginning
After the opening of Aqiao Dumpling Restaurant, the business was booming, and the turnover reached 300 yuan that day.
It was full at noon, and there were more than a dozen tables of guests waiting to be seated at night.There is a phenomenon that the guests at this table sit down immediately to grab the seat as soon as they leave the table, and the waiter does not even give time to clean up the table, and simply gathers up and starts ordering.
This phenomenon is rare in newly opened restaurants.
Half a month after its opening, Aqiao Dumpling Restaurant became the hottest restaurant on the street.
A month later, it became a well-known dumpling restaurant in Beisantaizi. It was full every day, and it was normal to queue up for dinner on Saturdays and Sundays.
Because the dumplings were delicious and sold well, Lao Tan added a dumpling worker to Wang Hong.The selling price of dumplings has risen from [-] at the beginning to [-]. There are many people who come here to eat dumplings, especially the nearby residents. There are often a family of three with three dumplings and one side dish. They eat very well and feel It is more suitable and convenient than eating at home.
In the first month, the turnover exceeded 180,000, 21.At the work summary meeting at the end of the month, Lao Tan fulfilled his promise, and awarded all the points that should be added, and gave bonuses to two outstanding employees.Yanhua and Yanzi were overjoyed, and generously took out 3000 yuan to reward each employee with 100 yuan.
It's August, the hottest time of the year.
People don't want to eat in restaurants in this season, because they think it's too hot, even if they have air conditioners, they don't want to go in.I like to eat some barbecue outside, and drink cold beer while cooking skewers, that is the enjoyment.
This is the time for barbecue restaurants to make money, and Chinese food and hot pot are starting to enter the off-season.
The business of Aqiao Dumpling Restaurant has declined. In June, it was 25, in July it was 22, in August it has been half a month, and it sold 110,000. It is estimated that it will be 22 by the end of the month.
Of course, this business is good, it is full every day, and it has already gained a reputation, and some people in the city come here admiringly.
This is the case with restaurants. When they open their doors, they kick their heads off and make a name for themselves.In the future, the management will keep up, the product quality will be guaranteed, and we will continue to improve and upgrade to cater to the tastes of customers, so that customers will always have a sense of freshness, and if we do a good job in marketing, we can continue to do it for a long time.
Do you have a secret to opening a restaurant?It's very simple, just treat every day as a business.It sounds simple, but it is very difficult to do. It requires managers to be passionate while conducting effective management, to stimulate the enthusiasm of employees, and to let everyone work with constant motivation.
Momentary passion cannot create wealth, but lasting passion will definitely create wealth.
The business of the Kanto family is still the same, about 400,000 per month, and employees can see profits before their wages increase, but after the increase, they can hardly see anything.
Many of the old staff in the kitchen have left, and two of Wang Gang’s apprentices have also left. Although there is no shortage of people, the working conditions are not very good. It is normal to be late and leave early. of.Wang Gang caught it twice, and it turned out that he found it from his hometown. After some education, he got it.
Objectively speaking, although Wang Gang's humane management has been emotionally recognized by the employees and they all support him, there are deficiencies in the efficiency and quality of work.Employees who are related to him are reused and are willing to do it. Those who are skilled and capable but have nothing to do with him will not do it.
Wang Gang has also made a lot of progress through training and learning. It is a lie to say that he is not aware of this, and he is aware of it, but he feels trapped in this situation.People are found by themselves, whether they are relatives or friends, or their own apprentices, who do you think you don’t need?It's not good to cut anyone off, it's embarrassing.And these people have been working here since they came out of their homes. They only know this little thing, and they can't do it at other people's homes.
Take Niu Hongtai and Ma Shunren as an example. They were here as soon as they came out. Wang Gang promoted them to cook on the stove by pulling seedlings. They only know a few dishes. live, the chef is absolutely unqualified.
You can't watch the two of them go out to serve others.
Now the skilled masters on the stove are Li Zhongqing and Li Xu. After Huaqing left, Gai Peng and Xu Jun also left, and then recruited three chefs. After working for half a month, two left, leaving one stewed fish of.The reason for leaving is very simple, and the wages are still too low.Although the salary has been adjusted, the range is not large, and there is still a gap of 500 yuan compared with the outside.
Wang Gang talked with Mr. Xu, and wanted to find two good chefs at a high price, but Mr. Xu refused.What he considers is that once the salaries of chefs are released, the salaries of the original chefs will inevitably be adjusted, otherwise they will not do it. In this way, the capital investment of 10,000 yuan will be increased every month, which is not a small amount.
Whoever takes money out of someone feels distressed, especially those who are used to taking money in.
The condition of the front desk is better than that of the kitchen, except for a short-term lack of people in March, there is no major fluctuation.There is no doubt about Zhang Li's management ability, and with Zhou Xiaomei's assistance, the entire front desk work is orderly and orderly.
Mr. Xu has been studying and thinking for half a year.
It’s been two years, my ambition at the beginning was hit, and now it’s gone. I just hope that the business will miraculously improve and get back the 4 million invested in as soon as possible. The house is still due in two and a half years. Go out and exchange.
However, how can he be reconciled to a person who is ambitious and very conceited.
He was thinking about one thing - did he go the wrong way?
Lenin, the great proletarian revolutionary teacher, said: When a person starts to reflect, he will enter a great starting point.
In mid-July, Dongfang Cuisine held a seven-day training class for restaurant owners at the Gastronomy College in Jinan, and Mr. Xu signed up for it.
This study touched him a lot, and it also reinvigorated his confidence that was about to disappear.After I came back, I reorganized and planned the hotel, and made up my mind to make a comeback.
I called Zhang Li and Wang Gang over, and told them about my plan. The previous ones are over, and I will reopen again, just as a restaurant, and start all over again.
Point out three specific tasks.
Constructing the outline and system: improving various rules and regulations, setting posts, staff and responsibilities.
Formulate process standards: implement the process standards prepared by Lao Tan, the front desk is the same as the back kitchen.
Create corporate culture: give the vision and goals to lay the foundation for the long-term development of the hotel.
After President Xu impassionedly explained his plan to his two subordinates, Wang Gang and Zhang Li didn't react too much, they were very calm.This kind of excitement after his study often happens. Every time he formulates a new policy and asks the two to implement it. When the two of them are halfway through the implementation, he has a new idea. He calls the two over and talks again, completely forgetting what he said before. Yes, sometimes contradicting itself.
However, two people are still required to execute it.
This kind of strategy where the previous policy is half implemented and the next policy overthrows the previous policy often makes people feel at a loss, but they have to implement it, who calls them the boss.
Wang Gang and Zhang Li were very depressed at the beginning, but after a long time they figured out his rules and didn't refute them. He said what they should do and how they should do it, and they didn't follow it completely.If neither of them can adapt to the situation, the employees are even less likely to adapt. They all do what Mr. Xu said, and it is estimated that the employees will run away.
With unsatisfactory wages and unsatisfactory benefits, they can only do this. It would be good to maintain the existing employees.
Seeing that the two capable subordinates didn't respond, Mr. Xu, the commander-in-chief, was a little unhappy, and asked, "What's wrong? No confidence?"
"Yes, there must be, how could there not be." Wang Gang said with a grin, more than half of which was echoing.
"Be serious, what I'm talking about is business." Mr. Xu said.
In order to show his determination to fight to the death, he added some blessings to the plan just now: "This study has touched me a lot, and I have a deep feeling. The current situation of our family has nothing to do with you two. The main responsibility lies with me, here I review it.
But we can't always be like this. Tell you two that I am very confident this time. I will start everything from scratch, ignore the past, and work with my heart. I don't believe that I can't do it well. "
Zhang Li said: "I actively cooperate, but Mr. Xu, let me ask, will we change what we decided today?"
Mr. Xu was stunned, and asked back: "When will we change it?"
Both Wang Gang and Zhang Li laughed at the same time, the meaning was obvious——Didn't you always reform?
Of course, Mr. Xu didn't think he had such a behavior. He felt that the policies he asked to implement every time were correct, and he was not a person who changed orders overnight.
It is difficult for people to find their own shortcomings, and even if they find out, they are unwilling to face them. On the contrary, they will deliberately hide them for fear of being exposed to others.And the shortcomings are known to others, they just don't tell them face to face.
The shortcoming is the short board, and it is often the short board that determines the level of a person's comprehensive ability.
Being able to face up to one's own shortcomings and learn from each other's strengths to overcome them is the greatest progress.
Seeing that Mr. Xu didn't admit the two of them, he didn't care.
Wang Gang said: "Mr. Xu, I agree with the three points you raised. To be honest, I always think about these things. Don't look at me every day. It seems that I have nothing serious to do. I also think about it, but I am not as educated as you. , cannot be summed up, nor can it be expressed.
Everyone knows that our family is very good at doing these things well, and we have been doing this, but it is a bit laborious and unsatisfactory.To be honest, it is still a matter of ability, and it is impossible not to admit it.I also went out to study less, and I felt really good when I listened to other teachers, and I understood it quite well, but when I did it myself, I couldn’t get it right, and sometimes I even got it wrong.
What to say, I’m not afraid of your jokes. When Master Tan was here, he made all the process standards in the kitchen, and the execution was very good. At that time, I thought it was nothing, it was very simple, just follow the execution and it’s over. , I can do it too, no worse than him.When he left, I was still able to think and do it. One gesture was not the case, and the gap immediately appeared. It looked simple, but I didn’t understand what it meant.
Master Tan is indeed capable, but I can't accept it, anyway, I am convinced.When he was there, the team was built, and the employees worked hard. I think that was when our family was the most powerful. When Master Tan left, the team was left alone, and no one could take over. That's it.If we had persisted, our family would not be like this now. "
After Wang Gang finished speaking, Mr. Xu fell into deep thought.
(End of this chapter)
After the opening of Aqiao Dumpling Restaurant, the business was booming, and the turnover reached 300 yuan that day.
It was full at noon, and there were more than a dozen tables of guests waiting to be seated at night.There is a phenomenon that the guests at this table sit down immediately to grab the seat as soon as they leave the table, and the waiter does not even give time to clean up the table, and simply gathers up and starts ordering.
This phenomenon is rare in newly opened restaurants.
Half a month after its opening, Aqiao Dumpling Restaurant became the hottest restaurant on the street.
A month later, it became a well-known dumpling restaurant in Beisantaizi. It was full every day, and it was normal to queue up for dinner on Saturdays and Sundays.
Because the dumplings were delicious and sold well, Lao Tan added a dumpling worker to Wang Hong.The selling price of dumplings has risen from [-] at the beginning to [-]. There are many people who come here to eat dumplings, especially the nearby residents. There are often a family of three with three dumplings and one side dish. They eat very well and feel It is more suitable and convenient than eating at home.
In the first month, the turnover exceeded 180,000, 21.At the work summary meeting at the end of the month, Lao Tan fulfilled his promise, and awarded all the points that should be added, and gave bonuses to two outstanding employees.Yanhua and Yanzi were overjoyed, and generously took out 3000 yuan to reward each employee with 100 yuan.
It's August, the hottest time of the year.
People don't want to eat in restaurants in this season, because they think it's too hot, even if they have air conditioners, they don't want to go in.I like to eat some barbecue outside, and drink cold beer while cooking skewers, that is the enjoyment.
This is the time for barbecue restaurants to make money, and Chinese food and hot pot are starting to enter the off-season.
The business of Aqiao Dumpling Restaurant has declined. In June, it was 25, in July it was 22, in August it has been half a month, and it sold 110,000. It is estimated that it will be 22 by the end of the month.
Of course, this business is good, it is full every day, and it has already gained a reputation, and some people in the city come here admiringly.
This is the case with restaurants. When they open their doors, they kick their heads off and make a name for themselves.In the future, the management will keep up, the product quality will be guaranteed, and we will continue to improve and upgrade to cater to the tastes of customers, so that customers will always have a sense of freshness, and if we do a good job in marketing, we can continue to do it for a long time.
Do you have a secret to opening a restaurant?It's very simple, just treat every day as a business.It sounds simple, but it is very difficult to do. It requires managers to be passionate while conducting effective management, to stimulate the enthusiasm of employees, and to let everyone work with constant motivation.
Momentary passion cannot create wealth, but lasting passion will definitely create wealth.
The business of the Kanto family is still the same, about 400,000 per month, and employees can see profits before their wages increase, but after the increase, they can hardly see anything.
Many of the old staff in the kitchen have left, and two of Wang Gang’s apprentices have also left. Although there is no shortage of people, the working conditions are not very good. It is normal to be late and leave early. of.Wang Gang caught it twice, and it turned out that he found it from his hometown. After some education, he got it.
Objectively speaking, although Wang Gang's humane management has been emotionally recognized by the employees and they all support him, there are deficiencies in the efficiency and quality of work.Employees who are related to him are reused and are willing to do it. Those who are skilled and capable but have nothing to do with him will not do it.
Wang Gang has also made a lot of progress through training and learning. It is a lie to say that he is not aware of this, and he is aware of it, but he feels trapped in this situation.People are found by themselves, whether they are relatives or friends, or their own apprentices, who do you think you don’t need?It's not good to cut anyone off, it's embarrassing.And these people have been working here since they came out of their homes. They only know this little thing, and they can't do it at other people's homes.
Take Niu Hongtai and Ma Shunren as an example. They were here as soon as they came out. Wang Gang promoted them to cook on the stove by pulling seedlings. They only know a few dishes. live, the chef is absolutely unqualified.
You can't watch the two of them go out to serve others.
Now the skilled masters on the stove are Li Zhongqing and Li Xu. After Huaqing left, Gai Peng and Xu Jun also left, and then recruited three chefs. After working for half a month, two left, leaving one stewed fish of.The reason for leaving is very simple, and the wages are still too low.Although the salary has been adjusted, the range is not large, and there is still a gap of 500 yuan compared with the outside.
Wang Gang talked with Mr. Xu, and wanted to find two good chefs at a high price, but Mr. Xu refused.What he considers is that once the salaries of chefs are released, the salaries of the original chefs will inevitably be adjusted, otherwise they will not do it. In this way, the capital investment of 10,000 yuan will be increased every month, which is not a small amount.
Whoever takes money out of someone feels distressed, especially those who are used to taking money in.
The condition of the front desk is better than that of the kitchen, except for a short-term lack of people in March, there is no major fluctuation.There is no doubt about Zhang Li's management ability, and with Zhou Xiaomei's assistance, the entire front desk work is orderly and orderly.
Mr. Xu has been studying and thinking for half a year.
It’s been two years, my ambition at the beginning was hit, and now it’s gone. I just hope that the business will miraculously improve and get back the 4 million invested in as soon as possible. The house is still due in two and a half years. Go out and exchange.
However, how can he be reconciled to a person who is ambitious and very conceited.
He was thinking about one thing - did he go the wrong way?
Lenin, the great proletarian revolutionary teacher, said: When a person starts to reflect, he will enter a great starting point.
In mid-July, Dongfang Cuisine held a seven-day training class for restaurant owners at the Gastronomy College in Jinan, and Mr. Xu signed up for it.
This study touched him a lot, and it also reinvigorated his confidence that was about to disappear.After I came back, I reorganized and planned the hotel, and made up my mind to make a comeback.
I called Zhang Li and Wang Gang over, and told them about my plan. The previous ones are over, and I will reopen again, just as a restaurant, and start all over again.
Point out three specific tasks.
Constructing the outline and system: improving various rules and regulations, setting posts, staff and responsibilities.
Formulate process standards: implement the process standards prepared by Lao Tan, the front desk is the same as the back kitchen.
Create corporate culture: give the vision and goals to lay the foundation for the long-term development of the hotel.
After President Xu impassionedly explained his plan to his two subordinates, Wang Gang and Zhang Li didn't react too much, they were very calm.This kind of excitement after his study often happens. Every time he formulates a new policy and asks the two to implement it. When the two of them are halfway through the implementation, he has a new idea. He calls the two over and talks again, completely forgetting what he said before. Yes, sometimes contradicting itself.
However, two people are still required to execute it.
This kind of strategy where the previous policy is half implemented and the next policy overthrows the previous policy often makes people feel at a loss, but they have to implement it, who calls them the boss.
Wang Gang and Zhang Li were very depressed at the beginning, but after a long time they figured out his rules and didn't refute them. He said what they should do and how they should do it, and they didn't follow it completely.If neither of them can adapt to the situation, the employees are even less likely to adapt. They all do what Mr. Xu said, and it is estimated that the employees will run away.
With unsatisfactory wages and unsatisfactory benefits, they can only do this. It would be good to maintain the existing employees.
Seeing that the two capable subordinates didn't respond, Mr. Xu, the commander-in-chief, was a little unhappy, and asked, "What's wrong? No confidence?"
"Yes, there must be, how could there not be." Wang Gang said with a grin, more than half of which was echoing.
"Be serious, what I'm talking about is business." Mr. Xu said.
In order to show his determination to fight to the death, he added some blessings to the plan just now: "This study has touched me a lot, and I have a deep feeling. The current situation of our family has nothing to do with you two. The main responsibility lies with me, here I review it.
But we can't always be like this. Tell you two that I am very confident this time. I will start everything from scratch, ignore the past, and work with my heart. I don't believe that I can't do it well. "
Zhang Li said: "I actively cooperate, but Mr. Xu, let me ask, will we change what we decided today?"
Mr. Xu was stunned, and asked back: "When will we change it?"
Both Wang Gang and Zhang Li laughed at the same time, the meaning was obvious——Didn't you always reform?
Of course, Mr. Xu didn't think he had such a behavior. He felt that the policies he asked to implement every time were correct, and he was not a person who changed orders overnight.
It is difficult for people to find their own shortcomings, and even if they find out, they are unwilling to face them. On the contrary, they will deliberately hide them for fear of being exposed to others.And the shortcomings are known to others, they just don't tell them face to face.
The shortcoming is the short board, and it is often the short board that determines the level of a person's comprehensive ability.
Being able to face up to one's own shortcomings and learn from each other's strengths to overcome them is the greatest progress.
Seeing that Mr. Xu didn't admit the two of them, he didn't care.
Wang Gang said: "Mr. Xu, I agree with the three points you raised. To be honest, I always think about these things. Don't look at me every day. It seems that I have nothing serious to do. I also think about it, but I am not as educated as you. , cannot be summed up, nor can it be expressed.
Everyone knows that our family is very good at doing these things well, and we have been doing this, but it is a bit laborious and unsatisfactory.To be honest, it is still a matter of ability, and it is impossible not to admit it.I also went out to study less, and I felt really good when I listened to other teachers, and I understood it quite well, but when I did it myself, I couldn’t get it right, and sometimes I even got it wrong.
What to say, I’m not afraid of your jokes. When Master Tan was here, he made all the process standards in the kitchen, and the execution was very good. At that time, I thought it was nothing, it was very simple, just follow the execution and it’s over. , I can do it too, no worse than him.When he left, I was still able to think and do it. One gesture was not the case, and the gap immediately appeared. It looked simple, but I didn’t understand what it meant.
Master Tan is indeed capable, but I can't accept it, anyway, I am convinced.When he was there, the team was built, and the employees worked hard. I think that was when our family was the most powerful. When Master Tan left, the team was left alone, and no one could take over. That's it.If we had persisted, our family would not be like this now. "
After Wang Gang finished speaking, Mr. Xu fell into deep thought.
(End of this chapter)
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