Road idiot tour guide

Chapter 370
The elder brother said: "I'm not saying that all our tour guides have to have this requirement. Not everyone is a little white dragon. His traffic is here, and he alone is a travel agency."

The representative of the travel agency breathed a sigh of relief, and began to envy Xingxing Travel Agency and Zhang Qishan's decision.

Although they don't take any money, the little white dragon group will bring a lot of traffic to the travel agency if they are placed in the star travel agency!
The elder brother said: "What I mean by this is that Xiao Bailong can do well even if he only cares about his own little Bailong regiment. Why is he still sitting here? Maybe some people are scolding him now."

Everyone shook their heads in denial.

The leaders laughed and said nothing.

"At least he scolded him." The elder brother said, "It is inevitable that the local and state colleagues scolded him now! But Xiao Bailong said something yesterday, and I was very shocked.

He said that if he couldn't change the industry, he would leave the industry.Even if he left the industry, he would still feel heartbroken seeing others scolding Yunzhou. "

The leaders looked at each other.

Cheng Ju looked at Xiao Bailong and was very moved.

"Xiao Bailong said that if everyone doesn't scold Yunzhou anymore, let the colleagues scold him."

Everyone looked at He Huan.

"I think we have always made the reputation of Yunzhou tourism so bad because we never have a big picture and only think about our immediate three-point interests.

We have never cherished such good tourism resources, maintained this land, and cherished our reputation.Everyone is playing bad together, so it gets worse and worse.

No matter what kind of tour guide or travel agency you are, if you are in this pool of water, if the pool of water stinks, who can clean it up?
I have been a tour guide for ten years, and I consider myself a good tour guide!I never force tourists to shop, I can only earn a little living money by explaining and providing services.But I also have to default to many rules.

After listening to Xiao Bailong's words yesterday, I realized the gap between us and him!We don't take the initiative to deceive tourists, but we accept those rules that deceive tourists, and the rules that deceive tourists by default are accomplices!
Everyone has accepted such a rule, isn't it hurting each of us in the end?We can't change ourselves, dare not challenge the rules, but scold those who dare to break the rules, why should we? "

The colleagues bowed their heads.

"So Xiao Bailong's words yesterday deeply shocked me. Only when we love Yunzhou like him can tourism in Yunzhou become better."

The tour guides looked at the elder brother and then at the little white dragon.

Cheng Ju nodded, "That's right! Thousands of people beat the drum, and the word Yunzhou was added. It became a hot search in the conference, and the media and netizens loved it. Good things don't go out, and the media don't like to report on good tour guides. Netizens don't like to watch it either.

A thousand good tour guides serve good tourists, but it is not as good as a tour guide telling tourists that they must spend more than [-]!
Just after we introduced the 30-day return policy into the contract, there are still people committing crimes!The tourists reported a group of [-] yuan for two people. The tour guide said that each person must spend more than [-] yuan, so they were photographed.

Those who shoot videos will not ask themselves why they have to apply for a six-day, five-night trip to Yunzhou for [-] yuan for two people?The media won't put the two of them at [-] yuan!Six days and five nights!Focus!The media will only put the headline that each person must consume more than [-] yuan!

Three thousand?Is it too much?You all know, not too much.If a person comes to Yunzhou for six days and five nights, the group registration fee of a few hundred yuan is just enough for the platform and online store.

Come to our place and spend [-] in the shopping store, the shopping store has no cost?Don't need to make money?Travel agencies, hotels, tour guides, drivers, don’t need to eat?Three thousand is just enough to cost!
But tourists don’t know how to count like this. If they can count, they will report a group of three or four thousand at the beginning. Will this happen?Won't!Moreover, tourists who participate in pure play groups go home after playing, and they will not find a sense of identity on the Internet.

Even if it is shared, it cannot be spread.Because the media doesn't like it, netizens don't like it, there is no traffic and no hot spots!
Formal tour guides can't be in the news, unless they sacrifice their lives to save their lives, they may be praised by everyone.

But the tour guide didn't beat or scold, just said that you have to spend more than [-] yuan, and then you can be on the news!this is the truth!
Tourists, media, netizens, scold tour guides, scold Yunzhou!Anyway, scolding is right!There is no such thing as a clearer self-cleaning, only a lot of money! "

Everyone is silent.

"Even if someone asks her why she signed up for a group of [-] yuan for two people? She will only say that the customer service said that shopping is not compulsory. The tour guide is not compulsory either! You are really determined not to buy, what can the tour guide do to you?
This kind of tourist is the first time to shoot a video and upload it to the Internet. They want to travel at a low price and want everyone to scold the tour guide and scold Yunzhou together.

You are so naive. You feel that you have been cheated and wronged. Didn’t you submit the evidence to the Tourism Bureau to complain?Doesn't the tourist bureau handle it?We deal with it quickly and strictly!
We really don't deal with it, can you upload it to the Internet?No, she felt that she was naive and wronged, that the whole Yunzhou was bad and was bullying her, and she must post it on the Internet to let everyone scold Yunzhou, and let everyone say that they would never go to Yunzhou again!

Let us take the initiative to contact her to apologize, punish the tour guide and punish the travel agency, she happily refunded the tour fee and went home after playing for six days!Occupy the high ground both morally and economically!She has the tools of public opinion!
This is the horror of the Internet age! "Cheng Ju patted the table.

Looking at the silent representative, "Is such a tourist what you want?"

Everyone is silent, who is not afraid of such tourists?
"Do you still want to do such a low-cost tour?"

Everyone shook their heads.

"So, how passive is the Tourism Bureau's work now? Netizens scolded the Tourism Bureau for not handling it, did you give the Tourism Bureau time to deal with it?

It was you who ignited the fire, and the fire spread all over the Internet. Only then did the tourism bureau know and come out to put out the fire.

You also complain that the Tourism Bureau has severe penalties, but why can't they be banned even with such severe penalties?No matter how severe the punishment is, there is no way to save public opinion?

Thousands of people beat the drum!It's cool when people beat it, so what's the matter behind you?Then there is no hot spot, no traffic, and no one wants to read it.

Therefore, whether it is a tour guide, a travel agency or a tourist bureau, they are afraid of complaints.What is more frightening than complaining is that if she doesn't complain, she will directly upload it to you on the Internet! "

Everyone was silent.

"Are you wronged again? Who asked you to do low-cost tours? What kind of tourists do you want to attract at this price?"

Cheng Ju paused and took a sip of tea.

"So now, in addition to bringing Yunzhou to be able to be on the trending search, and bringing Xiao Bailong to be able to be on the trending search, how good it is! Regular tour guides can no longer be on the news. Only regular and talented tour guides like Xiaobailong Only a tour guide like Bailong can be on the news. This is the best opportunity!

Only when quality tourism becomes the mainstream, only when there are more and more tour guides like Xiaobailong, and only when tourists like Xiaobailongtuan love to share the beauty and joy of the journey, can we reverse the situation of being beaten by tens of thousands of people!
So I ask tour guides and drivers to pay attention to their words and deeds!Tour guides should work hard to improve their service skills!Travel agencies and passenger transportation companies must protect the rights and interests of tour guides and drivers!

Don't pass the pressure on to the tour guide!Let the guide return from the shopping guide to the guide! "

The tour guides were all in tears. Who started to be a tour guide to be a shopping guide?Tour guides have been looking forward to returning to their jobs!
"Director Sun is right. We are all in the same pond. Don't think that everything will be fine if there is a tour guide who takes the blame. The tour guide faces the tourists directly. Everyone scolds the tour guide, but in the end it will affect the entire tourism in Yunzhou.

Only by protecting the rights and dignity of front-line workers can the health and reputation of Yunzhou tourism be guaranteed! "

Cheng Ju looked at the representatives of the Transportation Association and the Travel Agency Association, "Can you do it?"

The two representatives nodded.

Cheng Ju looked at the tour guide representative and the driver representative again, "You can talk about your conditions now."

Both the tour guide representative and the driver representative successively put forward conditions, which were all reasonable, and there were no excessive demands.Representatives of travel agencies and transport associations also did not object.

Cheng Ju said: "Both the tour guide and the driver mentioned insurance just now. To protect the interests of tour guides and drivers, for people like them who often travel outside, the most important thing is insurance. But insurance has never been bought, why?"

"It's only available on shifts." The representative of the travel agency said, "Their working hours are too flexible, so it's hard to calculate."

"Why is it difficult to calculate? When the tour guide leads the group, they worry about it 24 hours. When they don't lead the group, why do they have to go to work? I'm afraid that it will be more comfortable to beat the workers? Why can't they take a break after finishing their work?
When they lead the group, they worry about tourists all the time.If the tourists have something to do at night, they don't always call to wake you up, right?Handle everything you can handle yourself.At that time, you were sleeping at home! "

Several leaders of the group nodded in sympathy, and one leader said: "Yes, yes! Tourists really look for tour guides when they have something to do at night!
This time, there was a tourist who ate fried skewers in the scenic spot and had diarrhea at night. He called the tour guide at one or two o'clock and wanted to go to the hospital to pay for it!If they had a barbecue at the door of their house and had diarrhea at night, there would be absolutely nothing to do, and they would go to sleep after soaking in it! "

The tour guides laughed, the leaders benefited a lot from the group this time!The words are so down-to-earth!
"But when traveling, tourists will find a tour guide for anything that happens during the trip! My tour guide took care of it all night, accompanied me to the hospital, comforted me, and negotiated.

The next morning, we led the group again and dozed off.Some tourists ask the tour guide why you don't explain it?Sleep in there?
Tourists can't imagine how tired the tour guide is, but can the travel agency not know?You are so tired when leading the group, how can you ask them to sit on duty when they are not leading the group? "

Travel agency representatives look at each other.

In the end, the travel agency association and the transportation association signed a letter of commitment, promising that the travel agency and passenger transport company would pay tour guides and drivers a basic wage, which is the minimum wage standard in Yunzhou, and pay social security.

Salary consists of basic salary, tour service fee, meal allowance, and telephone allowance.

Hotels, scenic spots and performance rebates are all owned by the travel agency.The additional points recommended by the tour guide and the commission generated at their own expenses will be shared by the tour guide, driver, and travel agency at a ratio of 2:1:1.

In this way, the account is clear, and whoever is rightful is his. It is not like before when everything is mixed together, and everyone is dissatisfied.

Although the travel agency has extra guide fees and subsidies, it does not need to distribute the rebates during the itinerary to the tour guide and driver.Tour guides and drivers have basic wages and insurance, and also have a guarantee.

After a one-day meeting, the Travel Agency Association invited all participants to have dinner at a hotel near the Tourism Bureau to celebrate the success of the meeting.

While celebrating, He Huan received a call from Miss Long: "I miss you."

(End of this chapter)