Road idiot tour guide

Chapter 432 Why Don't You Let Me Go?
When we arrived at the hotel, the leaders were already there.

There were fewer people than in the morning meeting, the presidents of the various associations were also there, and Caiyun Group was also there.

The president arranged for him to sit between Cheng Ju and Teacher Qin. In addition to the leaders, there were Yuan Dong of Caiyun Group, Zheng Zong of Minzu Garden, and other association presidents. A group of bosses sat at the table.

He Huan is the youngest and has the lowest qualifications, but he has gotten used to it since the meeting in Banna.

After eating and drinking, the words of thanks were finished, and the chairman said: "We are going to rectify now, can the leader give us a direction?"

Cheng Ju said: "When we went to check, you were all very well, let Xiao Bailong talk about it."

What the leader inspected and saw was definitely different from the actual situation.

He Huan didn't refuse, "I think the biggest problem is the environment first. It's like a black shop when you go in."

The bosses covered their faces, and Cheng Ju looked at them.Everyone raised their heads obediently to listen to Xiao Bailong's criticism.

"Because I've been there, but I just feel very uncomfortable. The curtains are drawn tightly, and the lights are white and miserable. And many shops are opened on remote roads, like robbery halfway."

The bosses have nothing to say.

"Like a normal shopping mall, especially a store that sells high-end products such as jewelry, in addition to the prosperous location, the decoration, lighting, and atmosphere inside it can make customers feel very comfortable and have a status.

But you are like putting tourists in a slaughterhouse! "

The bosses bowed their heads in shame.

Yuan Dong smiled and looked at him.

He Huan said with a smile: "The best environment is Caiyun Group, after all, it is still a 4A scenic spot."

The teacher and Cheng Ju looked at him, is he acting weird?
On the contrary, Dong Yuan smiled.

He Huan continued: "Some people like personal service, and more people like to watch by themselves, but when he needs you, you have to be by his side in time, so that it is comfortable.

Where you are, there is a customer followed by a shopping guide, blah blah, staring at people to buy, just like threatening.That experience is very bad. "

The bosses nod.

"You have to investigate the services of those big shopping malls and big brands. Although we don't sell them at such a high price, we can use their model.

You think, tourists here experience the comfortable environment and services of big shopping malls and big brands. The products are also very good and beautiful, but the prices are not as high as big brands.

And 30 days no reason to return.You said, why do tourists not choose us? "

"Yeah!" The bosses all nodded.

Cheng Ju and Teacher Qin were also smiling.

"Shopping guides also need to be well trained. If they can really provide advice to tourists, they don't make up myths, nonsense or eccentricities."

The bosses are very embarrassed.

"The 30-day return policy still has to be written into the contract. And travel agencies and tour guides have to fulfill their obligation to inform."

Bosses look at him, still don't trust them?

"In the past, people were quite disgusted with this policy, because they still lacked confidence in their products. As long as our products are of high quality and authentic, and the price is fair, tourists will not buy them and return them.

So don't think of it as a limitation.It protects both tourists and ourselves.

Because we return goods through the official platform, we can also count the return rate of each product in each store at that time. Through these, we can intuitively see our problems and improve in time. "

Cheng Ju looked at Xiao Bailong contentedly.

"Having this kind of restriction can give tourists a reassurance. Without this, even if he sees something he likes, but he doesn't understand it, and he doesn't know whether it is worth buying, then he may not buy it.

With this return policy, he can buy it with confidence if he likes it.The return policy, on the contrary, increases the transaction volume.In recent years, online shopping has replaced stores. In addition to the convenience of purchasing, the biggest reason is the convenience of returns and exchanges. "

"what!"

"It is impossible for stores outside to return goods casually, let alone return goods from the platform. But we have this platform and we have this policy. This is our advantage."

The bosses are very happy, seeing the good side of the return policy for the first time.

Cheng Ju also looked at him with a smile, "Xiao Bailong interpreted it very well. At that time, this policy was introduced to protect tourists and also to supervise businesses. Now it seems that this benefit is great."

"Yeah!" Everyone nodded.

He Huan said: "Emeralds are sold all over the country, but only in Yunzhou, we can return the goods as long as the proof of purchase is uploaded. We just want to publicize this policy, so that tourists are willing to buy in Yunzhou, because they can buy with confidence!"

"Ok!"

"In addition, our quality has been improved and the price has been lowered. There is no reason for tourists not to choose us. You have to believe that tourists who choose quality tourism are more rational and consider issues more comprehensively. They pay more attention to quality and service. and guarantees."

Shopping companies are also full of confidence.

"Another problem is homogeneity. Isn't it said that all tourism products in the country are wholesaled from Yiwu?"

Everyone laughed.

"Really, the handicrafts sold in every place are similar. In this regard, you need to develop more ethnic characteristics."

Cheng Ju nodded, "Yes!"

"There are also local products. We have a lot of delicious things, and I don't know why we specialize in unpalatable ones for tourists. Anyway, the souvenirs that tourists take away in every part of the country are beautifully packaged and unpalatable. "

The president of the Catering Association said: "We already knew that when we asked Xiao Bailong before, Xiao Bailong can't stand bad food!"

"Hahaha……"

He Huan said with a smile: "We have to make the gifts not only beautiful, but also delicious!"

"Ok!"

"The other issue is to integrate it.

I know that you all signed agreements with travel agencies before, Pu’er jadeite was sold in Chuncheng, jadeite silverware was sold in Dali, Huanglongyu Maca was sold in Lijiang, silverware was sold in Lugu Lake, Tibetan medicine silverware was sold in Shangri-La, and Pu’er jadeite silverware was sold in Banna.

Anyway, when a travel agency makes a line, they will basically divide where to sell and what to sell.You did well. "

The president of the travel agency association and the shopping companies all laughed.

"But it turns out that the tour guides and shopping guides are different in different places. When tourists buy silverware in Shangri-La, when they go to Banna, the tour guides and shopping guides say that our place is good and cheap!"

Shopping businesses are embarrassed.

"Do you know what I hate the most about going to the supermarket? It's a salesman pulling me to say that other people's products are not good, but my own is good."

The bosses looked at him.

"I don't think big shopping malls will slander competitors like this. Such low-end means should not exist in our quality tourism. This will shake the confidence of tourists. You are smashing signs at each other and affecting the entire Yunzhou."

The business representatives nodded.

"So it's best to integrate it, not to say which place must sell what, but to distinguish it from features and services as much as possible, and don't slander your peers at will."

Everyone couldn't help being ashamed, Xiao Bailong seemed to be against everyone everywhere, but he was really protecting the reputation of the entire Yunzhou.

"Now that the connection is established, it is even more impossible for the tour guide to slap himself. The things you bought in the past are cheaper later, and then the shopping guide says that you have lost money in the previous purchase. How can our tour guide do this?"

The president of the travel agency and tour guide association nodded.

"Therefore, we need healthy competition and unified rebates. Our tour guides will take tourists to the best stores to buy corresponding products in the principle of serving tourists in the same rebates."

Shopping businesses nod.

"Then you can consider building a tourism product market in one place. The local characteristics are all concentrated together, so tourists don't have to run around, especially for road idiots like me."

A group of people laughed.

"And there is another advantage to this. If our reputation is established, it is an individual visitor. He knows this place and wants to buy special products. He will go to such a concentrated market to choose without looking black."

Shopping businesses looked at each other excitedly, "This is really great!"

"That's right! It's also convenient for tourists. You don't have to rely on tour guides alone."

Everyone nodded, Xiao Bailong really thought about them!
"We said don't bind, don't make rules, so you have to make your own advantages. Let tourists come to Yunzhou. In addition to knowing which attractions, he also knows which shopping spots have good things. Then you are amazing!"

Shopping businesses are very excited.

Cheng Ju looked at Xiao Bailong with a smile.

"You can gather people by yourself. In order to attract customers, the service must be better. In addition to selling goods, you can also introduce coffee shops and snack bars in such a tourist product market to create a leisure shopping place."

"Great!" said the president.The shopping malls are full of bright eyes, Xiao Bailong really didn't invite him in vain!

Cheng Ju said with a smile: "Xiaobailong has such a large layout, and to create a one-stop tourism product market, it requires the active support of every place!"

"Take your time." He Huan said with a smile, "I'm just imagining."

Yuan Dong said: "Caiyun Group is a one-stop shopping mall."

"Yes, yes." He Huan smiled, "There are food and drinks, all kinds of goods, as well as rockery, waterfalls, gardens, and peacocks. So Caiyun Group has become the largest shopping group in Spring City, including the entire Yunzhou."

Shopping companies are all on par with the industry leaders, but Mr. Qin and Cheng Ju feel that he is acting strangely.

"Tourists were very resistant to shopping in the past, so pure play groups have to play zero shopping, zero self-expenses or even zero scenic spots. I think this is going from one extreme to another.

It is also because there were too many pits in this area before, and everyone can't change it, so they simply tell tourists that we don't have these pits.If you can really do a good job in shopping, I will be the first to include shopping in the little white dragon group. "

The bosses looked excited.

"Slowly, tourists will also realize that shopping is not so sinful, it is also fun, and you can also buy good things.

On that day, when tourists no longer resist shopping, or even take the initiative to go shopping, it means that we are very successful! "

The bosses nodded, "Thank you, Xiao Bailong, we will definitely move in this direction."

"I didn't expect that Xiaobailong would oppose the separation of Yougou." Cheng Ju said, "But the method you proposed is indeed very good!"

He Huan glanced at Cheng Ju, bit his jaw and held back his smile, "I've always said that I support the cancellation of fixed-point shopping, but I don't support the cancellation of shopping."

Cheng Ju said with a smile: "We are also talking about canceling the appointment."

"In the past, fixed-points allowed everyone to worry about customer flow and sales, and they were bad. Abandoned the quality and service that businesses should provide." He Huan said, "A fixed-point should meet a very high standard before it can be called a fixed-point."

"Especially the appointment by the government also represents our credibility! Therefore, when this standard cannot be met, I am in favor of canceling the appointment. Everyone should regard it as an honor and maintain it."

The shopping companies all nodded, and Cheng Ju was very pleased.

"If one day, Yunzhou tourism designated restaurants and Yunzhou tourism designated shopping stores are no longer synonymous with pits, but unique and high-quality pronouns, tourists can safely choose to spend in our designated enterprises, then Yunzhou It will definitely become the tourist destination of choice for tourists.”

Everyone applauded.

"I used to think it was a myth!" said the president of the shopping association, "but now, under the leadership of the leaders and the example of Xiao Bailong, I think we will come to this day! Thanks to the leaders! Thanks Little White Dragon!"

"Cheers!" The president raised his glass.

Everyone raised their glasses and looked forward to that day together.

Walking out of the restaurant, Xiao Bailong was going to talk to his teacher about the music journey.Cheng Ju also stood by and waited for the driver to drive over.The president is going to find a driver to take Xiao Bailong and Teacher Qin off.

Yuan Dong said: "I will send, I will send, I have drivers, and I will send them."

"Then I will trouble you, Yuan Dong."

"What's the trouble?"

The chairman walked away, Yuan Dong said: "Cheng Ju, Director Qin, Xiao Bailong, I will treat you to dinner tomorrow."

The three looked at each other, and Cheng Ju nodded with a smile.

Teacher Qin also nodded.

He Huan was puzzled and could only nod along.

When Cheng Ju got into the car, He Huan and Teacher Qin also got into Yuan Dong's big car.

Yuan Dong smiled and said: "Director Qin, we have cooperated with the school and the enterprise for so many years, how many talents the Chunyuan Tourism Department has sent to the Caiyun Group! It turned out that you, a proud student, let go from under our noses, what a pity!"

Qin Huai smiled and said, "He's a tour guide, he's born to run."

"How can talents be divided into majors? Traveling around is the tourism industry! I think Xiao Bailong is an all-rounder!"

"Hehe, he's a little child. Please take care of him, take him with you, and pamper him. Director Yuan has won the prize."

He Huan obediently did not speak, and did not have a chance to speak.Yuan Dong asked the driver to deliver him first, and then Mr. Qin.

He Huan didn't know what they were plotting again, they were in a panic.

After returning home for a while, thinking that the teacher should be here soon, I called the teacher: "Teacher! What does Caiyun Group mean?"

"Well, Cheng Ju can't be rejected, what do you think? It's true that the school has cooperated with enterprises for many years, and this face-saving teacher can't be rejected. Let's talk about it tomorrow. I don't know what they are going to do. In short, it is all for you. "

He Huan had a headache, "They are all the largest shopping companies in Yunzhou! They are all conglomerate! They are all whitewashed! Why don't you let me go?"

Qin Huai said with a smile: "How can there be no end to desire? Go to bed first, don't think about anything."

"Oh."

(End of this chapter)