Food circle plug-in emperor

Chapter 906 Doubt about life

Taking advantage of her daughter-in-law's absence, the old lady spoke more casually, and couldn't help complaining: "My son is not at home on business trips, and my daughter-in-law is usually taken care of by me. How can I eat spicy food when I'm pregnant? Once I eat it, how can I explain it to my son?"

The old lady has a caring attitude towards her daughter-in-law, and she is even more proud when she mentions her daughter-in-law's pregnancy.

Fu Yu sighed, the mother-in-law is a good mother-in-law, and she is the daughter-in-law here.
The husband was away on a business trip, and the mother-in-law came to help take care of the pregnant daughter-in-law. This year, she asked her daughter and the whole family to come out for dinner, but the pregnant daughter-in-law took the opportunity to date a male mistress.

Now there is a problem with the two tables with the same table. It should be that the female customer misremembered the box number when ordering, or the female customer did not remember the box number in the remarks, causing the two groups to sit in the wrong seat.

This should be the result!

Wang Yuxuan glanced at Fu Yu: "Comfort the person first, the customer who ordered the meal probably doesn't know about it yet, and there will be time to communicate with him when the time comes."

Fu Yu nodded and said 'hmm'.

I am ready to communicate with my mother-in-law about the solution to the matter.

But how to communicate?
The two people in this box are the mother-in-law and sister-in-law of the female customer. For the female customer, these two people are clearly the objects that need to be concealed.

What will happen if the other party knows that the female customer is cheating in marriage, and now invites her little boyfriend to dine at the same restaurant?Will there be a commotion directly in the store?
At that time, there will be fights again, and the police will call the police. The incident will become serious, and the bills for the two tables will not be paid, which will affect the mood of other customers.

Now is the peak time for eating in the store, such a disturbance will cause a lot of losses to the store.

These are very possible things.

However, if this matter is to be resolved reasonably, the two tables must be swapped.

Now that the dishes are already on the table, no matter whether the customer tastes them or not, it is impossible to change the dishes directly.

After all, after such a long delay, the taste of the dishes will also be affected.

But if it is re-cooked, it will take a long time to wait, and the order for two tables becomes four tables, which doubles the price!
If the female customer is willing to bear the loss, then everything is easy to handle, I am afraid that the other party will not.

This kind of thing is still difficult for the waiter to handle!

Otherwise, during the internship in the store, whether it is the kitchen staff or the service staff in the front hall, service standard training is required!
Wang Yuxuan looked down at the electronic orderer. In just a short while, there were three more customers in the store who had finished ordering and were waiting to be seated. Among them was the box she was in charge of.

Wang Yuxuan hurriedly contacted him to receive him, and then glanced at Fu Yu: "Chef Fu, hurry up!"

Fu Yu gritted his teeth and turned to look at the dissatisfied and complaining mother-in-law.

He heard the other party chattering about how expensive pregnant women are and how bad the service in the store is, and suddenly thought of a way.

Thinking of this, Fu Yu hurriedly said to her mother-in-law: "Three dishes and one soup have been served now, do you plan to change the dishes? Or add or delete dishes?"

The mother-in-law shook her head: "No, these dishes are ordered by my daughter-in-law. She likes them. Chef, since you made a wrong dish, shouldn't you make a new one to compensate us?"

"We came here to eat because my daughter-in-law wanted to eat your food and said it was delicious, but after coming here for so long, she still didn't eat a single bite of the food. You can't be responsible for this?"

"Now the dishes have been made wrong, and I don't care about it with you. I just ask to redo the table with the same noodles, without adding peppers. If it wasn't for my daughter-in-law's pregnancy, it's okay to have a little pepper, and we ourselves I can eat it, but I can’t do it now, and I don’t want to make it difficult for you, let’s understand each other.”

Fu Yu looked at this kind-hearted mother-in-law, and couldn't help but sigh.

Auntie, I can understand your painstaking efforts, but whether people care about your heart is really uncertain!
Thinking of this, Fu Yu explained: "Half of the dishes on your side have been served, I can cook the remaining dishes that have not been cooked first, according to your requirements, without adding chili. For the few things on the table, we will definitely come up with a solution that satisfies you."

"Your daughter-in-law is pregnant now. I'll go back to the back kitchen to cook and try to serve you as soon as possible. Is that okay?"

The mother-in-law frowned when she heard it, and felt that what she said was as if she hadn't said anything, and nothing had been solved.

However, when the daughter-in-law was mentioned, the mother-in-law was immediately shaken. Anyway, the chef had already come and said to give them a reasonable solution, that's fine.

What matters is that the daughter-in-law can eat as soon as possible. Now is the time to eat. If the meal is delayed, what should I do if the child in my stomach is hungry?
The mother-in-law nodded quickly: "Okay, the back kitchen should hurry up and serve the food first!"

At this time, my sister-in-law suddenly said: "Chef, you guys made the mistake of the box, right? When I ordered the food before, I saw with my own eyes that the orderer added a note on purpose, but the waiter just said that there was no note on the order list , if this is the case, then either your ordering machine is malfunctioning, or you have sent it to the wrong box."

Those words made the mother-in-law next to her suddenly stunned.

Fu Yu shook his head: "Probably not. After all, the orders for the whole table are exactly the same. That's too coincidental."

The mother-in-law obviously didn't take it seriously, and urged: "Chef, you kitchens should hurry up and serve the food. No matter what, let my daughter-in-law eat first before talking about anything else."

Fu Yu agreed and walked out.

The communication just now was barely able to appease the customer.

The suggestion given by Fu Yu can be regarded as protecting the rights and interests of customers to the greatest extent.

For the uncooked dishes, all the side dishes were replaced. After the three dishes were cooked, the female customer here had already understood the situation.

At that time, we will go one step further to communicate the solution to the matter.

The back chef is in charge of cooking, as long as the order is confirmed to be ok, he has no responsibility at all.

As for whether the female customer remembered the wrong box number when ordering food, or sent people to the wrong place when ordering food, that is her own business.

Wait for her to come back in a while and solve it by yourself.

As a chef, that's not what he should care about.

Seeing Fu Yu come back so quickly, Zhao Meng was a little curious.

"Have you dealt with it?"

Fu Yu nodded: "Well, it's dealt with."

Zhao Meng was stunned for a moment: "Didn't you say that the wrong dishes were served? Are you really going to make a new table here?"

Fu Yu explained the matter briefly: "Cook the remaining three dishes first, and wait for the female customer to come back later. Chef Zhao, do you think it's okay if I handle it this way?"

After Zhao Meng heard it, he couldn't help but look up at Fu Yu: "Yes, you boy, this trick is very good. It doesn't solve anything, but it can still comfort people. It's very reliable!"

"In fact, the most troublesome thing about this kind of thing is that the waiters have to make adjustments. Otherwise, the staff in the front office is very mobile. Sometimes communicating with customers and solving problems is more tiring than busy work!"

Fu Yu is deeply convinced of this. Isn't the chargeback incident some time ago a clear example?
After the customer ordered the food and the list was typed up, he temporarily said that vinegar was not allowed for one dish, but the orderer verbally explained it to the back chef.

When the food was actually served, the customer felt that there was no vinegar and the taste was not authentic, so they would return the food no matter what.

In the end, the orderer paid the bill.

Sun Qingning was standing next to him, shaking his spoon, listening to the beginning and the end, and couldn't help but praise: "Fu Chu, you are really good. This ability to deal with customers is not something that ordinary people can have. Where can you practice it?" of?"

Fu Yu remembered Zhang Zhen, the chef of the music restaurant, and Liu Yunong, the chef who acted smoothly. She was the best at dealing with this kind of complicated ethical relationship issues. They should have taught him, right?
After all, they always stay together at ordinary times, which can be regarded as teaching by precept and deed!

Fu Yu continued to cook and take orders, and the remaining three dishes in 205 were all without chili as required.

The cooking work is in full swing.

As long as the chef starts to handle the spoon in the back kitchen, the speed of serving the dishes will naturally increase.

In room 205, the mother-in-law and sister-in-law were sitting there, waiting anxiously, but the female customer did not come back for a long time.

She was obviously pregnant, but she refused to let the two of them accompany her when she went to the bathroom.

The mother-in-law waited for a while, worried, and made a special call.

Her daughter-in-law just said that she happened to meet someone she knew and chatted with them for a while.

I heard that people are fine, but just met friends, so my mother-in-law was relieved.

About half an hour later, the waiter began to serve the dishes again. This time the dishes really didn’t have any chili peppers, but even though there were no chili peppers as decorations, the dishes looked very delicious, making people very appetizing just looking at them.

After serving the dishes, the waiter specifically explained: "Just now the back kitchen said that the dishes can be served from your side first, and other dishes will be delivered one after another soon."

The mother-in-law nodded in satisfaction.

And the sister-in-law asked: "Then the chef didn't say what to do with the three dishes that have already been served?"

The waiter shook his head: "The back kitchen is busy cooking now, and will help with the remaining dishes when they are finished. Don't worry, the one who came over just now is the chef of our store, and his cooking skills are very good. , the dishes are also delicious, you will know after a while.”

The mother and daughter waited for the food to be served in such a daze, because the pregnant woman hadn't come back yet, so no one moved their chopsticks and waited patiently.

In fact, the specific solution to this matter is nothing more than communicating with female customers.

First confirm which side is the problem, and then deal with it according to the problem.

It's just that the female customer is not here now, so I can only wait for someone to come back.

A special event made the atmosphere of the whole store gossip.

The waiter in the front hall came to the back kitchen, and asked Fu Yu curiously: "Chef Fu, I heard that Yu Xuan received a cheating female customer? Are her mother-in-law and sister-in-law also eating in the store?"

Before Fu Yu could speak, Sun Qingning next to him said, "Why, you heard about it too? Not only her mother-in-law and sister-in-law are there, but also the little boy she cheated on!"

The food passer sighed: "Hey, you said she is not afraid of her family knowing, what if she bumps into her?"

Wang Meng, who was working with Wang Yuxuan in charge of box service, came in at this time, heard their conversation, and couldn't help but said: "You don't see much here. Before I came to Maxima, I worked in a small restaurant, and then I did it. After half a year, I quickly changed homes."

The waiter asked curiously, "Why?"

Wang Meng said with a smile: "The smaller the dilapidated shop, the more things happen. The husband brought his little love to eat in the shop, and the wife brought someone to find them and beat them up and smashed the shop. There were also couples of middle school students who came to eat and were caught. Parents just met by chance, scolding and kicking a lot, you will doubt life, what is the purpose of getting married and having children.”

When the food passer heard this, he couldn't help shivering, and nodded: "Indeed!"

I have been working in the ordering area for a long time, and I always feel that customers are searching and want to spend a lot of money and place orders quickly.

After working in the dining area for a long time, I always feel that life is full of vicissitudes and life is not easy, and I often doubt life.

same
After staying in the back kitchen for a long time, all kinds of gossip news emerge in endlessly, the most common ones are family ethics, like the extramarital affairs I encountered today
People are like this, because of the working environment, they can always come into contact with various people and things.

In fact, this is an illusion of psychological suggestion.

Because the type of customers you have seen and experienced may account for very few of the total, but it just happens that the news of your position is relatively concentrated, so this illusion occurs.

Now is the peak time for serving meals. Wang Meng came to the back kitchen to fetch tea bags soaked in jujube water. After taking the things, he didn't dare to stay too long, and rushed back in a hurry.

As soon as Wang Meng walked to the door of the back kitchen, he met the orderer who hurried over to deliver the order.

The two said hello, and when they passed by, Wang Meng heard the orderer yelling towards the kitchen counter: "Chef Zhao, Chef Fu, 202, 203, 204, 206, these four additional dishes!"

Wang Meng couldn't help but pause.

Why!Isn't this the box I'm in charge of?
Together with Wang Yuxuan, she was in charge of boxes 202-206.

Now there are four boxes with food added at the same time. She remembered that the orders for these tables were all big table noodle orders!
Hearing what the orderer said, Fu Yu was taken aback for a moment, and asked in surprise, "Do these four boxes add food at the same time?"

Wang Meng was not in a hurry to leave, she turned around and looked at the orderer as well.

The orderer said with a smile: "Yes, it turns out that the four boxes were booked by the same customer, and the family members and friends of her boyfriend and her boyfriend were invited. The marriage proposal ceremony held directly in our shop tonight, the man was moved to tears." Already!"

Fu Yu was stunned, what happened today?
Day of Family Ethics?

How did all this happen?
But this time it was a happy event, the woman proposed to the man?

This girl is really brave!
(End of this chapter)