Return to 2000: Captain of the Great Powers

Chapter 9 Oversold
Xu Cang was so stupid, he bought all the tickets and gave all the money, but in the end he said that there was no seat, what nonsense.

However, Xu Cang quickly realized the problem, and immediately asked, "Is it overbooked?"

The teller's face was also not very good-looking, and he nodded: "Yes, sir! If you want, we can change your sign to the day after tomorrow, and give you another [-] yuan in compensation. Do you think it's okay?"

Overbooking is a very common practice in the civil aviation industry, because sometimes passengers temporarily refund tickets or do not come directly during flights.At this time, the plane is about to take off, and the vacant seats can hardly be sold, which will cause a waste of resources.

Therefore, the airline's marketing department will take overbooking measures on these routes, that is, sell tickets that are 5.00% to [-]% more than the actual number of seats.

However, if everyone is here and the flight is overbooked, some people will not be able to make it.Unfortunately, Xu Cang became such an unlucky guy.

In fact, if Xu Cang hadn't slept, he might not have been able to check in earlier.

If such a situation occurs, each airline will have corresponding compensation measures for passengers.Generally, it is a full refund or rebooking, plus a certain amount of cash compensation, and free accommodation and so on.

However, Xu Cang didn't want to refund the ticket, nor did he want to change the ticket. He said directly: "You just broadcast at the boarding gate and ask if anyone is willing to refund the ticket or change the ticket. I still want to go back."

The teller was taken aback, but the young man in front of him seemed to know how to deal with overbooking.Generally speaking, if a passenger is unwilling to accept refund and change and cash compensation, the airline will contact the passengers who have already checked in to ask if they are willing to refund and change tickets and accept compensation at the same time.

Some passengers who are not in a hurry may really be willing for the sake of paying more.

"Sir, wait a moment." The teller dared to be negligent, so he was going to call his superiors for instructions.

Unexpectedly, Xu Cang put the two bags on the counter directly, and he pointed at the luggage: "Check my luggage first."

The teller put down the phone and said apologetically, "Sir, I have to confirm that someone is willing to give up their seat before I can check in for you."

"This is your business, anyway, I will definitely get on the plane." Xu Cang said flatly: "No one is willing to pay five hundred compensation, so let's continue to add it to eight hundred, one thousand, and someone will always be willing. "

The teller was shocked by what Xu Cang said directly, and hurriedly explained: "Sir, the compensation method must be in accordance with the regulations, and cannot be changed at will."

"Then I'll call the Consumer Association directly or contact the complaint hotline of the General Administration, and see what your company says." The opposite is an employee who takes money to do things. Xu Cang's words are too harsh, just to let her Understand your own attitude.

He didn't want money, he just asked to get on the plane, and he was very firm.

The teller's scalp was numb, and the young man in front of him looked very difficult.Since civil aviation has not yet been popularized, many people don't even understand the process of flying, so how can they know the channels for complaints?
Most people can think of complaining to the airline's customer service at most when they have a problem, but sometimes this approach is not much different from whoever sues the officer.

The airlines are most afraid that things will be brought to the consumer associations and bureaus, and that is the worst thing.

The teller had never seen such a difficult passenger to fool, and for a while, he didn't know how to pass Xu Cang's words to his superiors.

Seeing the helpless look of the teller, Xu Cang sighed: "I said we are traveling together anyway, don't make it so stiff. Is there a two-person crew on this flight? If so, I can sit in the cockpit. I'll just stuff it into the plane."

Xu Cang said it casually, but seeing the teller showing a thoughtful look, he immediately asked seriously: "Sir, are you the crew?"

"Crew" is a very internal title. People in the circle generally don't call it the pilot, captain or co-pilot, but the crew.Just like pilots basically don't call flight attendants "stewardesses".

"Yes." Xu Cang realized that the teller was really thinking about the possibility of getting him into the cockpit, so he couldn't help being speechless: "Can I really get into the cockpit?"

Xu Cang just said it casually.There are extremely strict regulations on who can enter the cockpit. Apart from the flight crew, there are also people appointed by the company or the bureau. There is no way to stuff people in it casually.

The cabinet sister hummed: "Have you brought your ID? I can ask the higher-ups for instructions. However, if someone is willing to give up their seat, there is definitely no need to go in."

The implication is that if there is no space, it can really be stuffed into the cockpit, which is unheard of.However, Xu Cang quickly realized that domestic civil aviation is still in a wild era of exploration, and many regulations are not perfect at all.Unbelievable things in the future will become commonplace now.

Although Xu Cang didn't feel comfortable with this kind of casual approach, he didn't object, anyway, he just wanted to go home, and he wouldn't do anything bad.

"For the certificate, here you are."

The teller took Xu Cang's license and flight crew boarding pass, confirmed that the two names matched, and then called.

Xu Cang glanced behind him to confirm that there was no one coming from behind, so he leaned on the check-in counter and waited for the news with peace of mind.But now that I think about it, it's a good thing that I didn't return the documents before.

No matter how lax the current rules are, they will only allow "family members" who have certificates to enjoy such special treatment at most.

After about 10 minutes, the teller should have communicated, and knocked on the table to attract Xu Cang's attention.Xu Cang, who had been waiting impatiently, turned around and saw that the teller had already put all the IDs on the table, and there was an extra piece of paper.

Xu Cang glanced at the paper, isn't this the mission statement for Feiyu Flight 6321 he was flying on?What surprised him the most was that his name was added to the column of adding teams.

"I have communicated with the company. This time, sir, you join the crew. After landing, you can contact our company's customer service staff to discuss compensation." The teller pointed in the direction of the security checkpoint: "It's getting late, sir You can go directly to the crew aisle."

Although Xu Cang didn't mind where he sat, the airline company couldn't do that, so he had to do a good job of compensation afterwards.As for adding crews, it is not uncommon to add crews of other airlines in later generations.Overall, the attitude of Feather Airlines is good.

Xu Cang put away all the documents and nodded to the teller: "Thank you for your hard work!"

The teller still had a professional smile on his face: "Sir, I wish you the best of luck."

　Please collect and recommend tickets. If possible, some monthly tickets or something, that would be the best.

　　
　
(End of this chapter)