I Won a Prize of 100 Million at the Beginning, and I Became a Capital Boss

Chapter 337 Weiyin wants to start working hard in local life?
On the seventh day of the first lunar month, the Spring Festival holiday is over, Zheng Wentong returns to work at the company, Bai Xiaolu can rest for two more days, and will report back to the crew of "The Legend of Mulan" before the Lantern Festival.

The box office of "The Wandering Earth" is rising steadily. Tao Piao Piao and Maoyan predict that the box office of this movie can exceed 30 billion.

Huayi, Guangguang, Bona and other film companies are both envious and jealous of Galloping Pony. Last year, Galloping Pony produced "Wolf Warrior 2" together with Dengfeng International, which became the box office champion of the era. They co-authored Galloping Pony this year. Want to become a god again with "The Wandering Earth"?What's more, the box office trend of "Operation Red Sea", which Galloping Pony participated in the production of, is also very good.

On the seventh day of the lunar new year, all employees of Slope Group, Weike Xinke and Station A received the start-up bonus issued by the company. Each person has 1888 yuan. The money will be transferred to the employee’s Weiyin account at one time, and the employees will withdraw cash. To the bank card, or use Weiyin to pay.

Zheng Wentong asked Zheng Yaqing if she had ever used Weiyin payment in her hometown during the Chinese New Year.Zheng Yaqing said truthfully, "Now we are in our hometown, and we use WeChat Pay or Alipay the most. The application scenarios of Weiyin Pay are relatively small. Some aggregation payments can choose to use Weiyin Pay for payment."

Zheng Wentong knows that Weiyin payment is a rising star, and its market share in the third-party payment field is about 1%. Weiyin payment is also the focus of Weikexinke's work this year.

Zheng Wentong told Zheng Yaqing, "I understand what you said, you can inform Yang Ji now and ask him to reserve a meeting room. I want to hold a meeting with the Weiyin team. I have sent the list of participants to You, please forward it. Today’s meeting is very important, temporary leave is not accepted.”

Zheng Yaqing looked serious, "Okay, I will notify Mr. Yang Ji immediately."

When Zheng Wentong arrived at the meeting room, he found that all the people had arrived. Zheng Wentong greeted Yang Ji and others in turn.

Zheng Wentong sat down and talked about some light topics first, "Is there anything you haven't received from the start-up bonus that the company sent to everyone today? If you haven't received it, please contact HR in time and ask the finance department to reissue a new one." share."

Zheng Wentong originally just wanted to find a topic, but he didn't expect that someone didn't get it.The reason why this employee did not receive the start-up bonus was because his mobile phone number registered with Weiyin was registered with his family ID card.Later, although he transferred his mobile phone number to his personal name, he was still identified as an abnormal user by the system and could not complete the work of real-name verification and card binding.

Zheng Wentong knew it well, "It's simple, you re-register a mobile phone number with your ID card, then replace the reserved mobile phone number of your bank card with a new one, and finally replace the employee's mobile phone number reserved by HR with the new number, so that You can reissue a start-up bonus.”

After Zheng Wentong finished talking about the solution, the employee joked half-truthfully, "It's so troublesome, is there a faster way?"

Yang Ji's face changed when he heard his subordinate say this, "If you find it troublesome, don't ask for it, and just save money for the company." Yang Ji regretted it a bit, because he is a returnee, and he usually has a higher degree of freedom in meetings .When Yang Ji was in charge of Weidu, he was rated as the most tempered vice president of Weike Xinke, but he never expected that someone would be so careless when the big boss personally chaired the meeting.

Zheng Wentong waved his hand, "The purpose of today's meeting is to find ways to increase the market share of Weiyin Payment. Everyone can speak freely. Our Internet company does not play Yiyantang."

"Actually, I think what he said makes sense. He is also a Weiyin user. After watching the video, our Weiyin Express users can receive gold coins, which can be used to withdraw cash to their bank cards."

"Suppose a user finally downloaded the Weiyin Express version, uploaded his ID card information, and bound his bank card. Finally, due to the problem with the mobile phone number, the money in the Weiyin account could not be withdrawn. Would he think that We Weiyin are liars."

"Is it possible for him to tell his peers not to download Weiyin, the activities on Weiyin are deceptive, you follow the APP prompts, you can't get money, but leaked your ID card information and Bank card number?" Zheng Wentong asked back.

"I believe that what happened to this employee is not an isolated case. There must have been users who have reported this problem before."

"When a customer calls Weiyin's customer service department, the solution given by the customer service should be similar to mine. It is better to advise the customer to re-register a mobile phone number, and then go to the bank to change the default mobile phone number, and then they can withdraw cash again. But They only have a few dollars in their Weiyin account, for a few dollars, you ask the customer to go to the business hall to open a card again, and then go to the bank branch to queue up to change the mobile phone number, are the customers satisfied with the solution we gave?" Zheng Wentong looked serious. .

"Of course, you may think that I am making a big deal out of a fuss. Weiyin currently has 4 million users in the mainland, and more than 5000 million users who have linked cards, but the frequency of users using Weiyin payment is still far lower than that of WeChat and WeChat. Alipay. I want to know, have you thought of a way to change the status quo?" Zheng Wentong first looked at Yang Ji, and then at the other people in the conference room.

Yang Ji was ready to take responsibility, "I'm to blame for this. Today, I will summarize the pain points that customers encountered when using Weiyin Payment with my colleagues in the technical department, and then come up with a rectification plan."

Zheng Wentong interrupted Yang Ji's speech, "Our meeting today is to brainstorm and solve problems, not to hold anyone accountable."

"Weiyin users have already opened Weiyin stores on the platform, and Weiyin e-commerce has begun to exert its strength. But I think this is far from enough. It is difficult for Weiyin e-commerce to break through 500 billion GMV this year. It is very difficult for Shanglai to realize the curve overtaking of Weiyin payment." Zheng Wentong understands Weiyin's current situation and tells the truth.

"Then everyone finds it strange that since Weiyin's e-commerce business cannot scale up, why should we be able to expand the market share of Weiyin Pay? I think Weiyin's local life has great potential."

Zheng Wentong signaled Zheng Yaqing to open the ppt, and told the Weiyin team the focus of the next work.

"Weiyin's local life is mainly divided into four parts, home-based group buying, in-store group buying, travel and reviews."

"We cooperated with many catering merchants last year and launched a group purchase of catering. Compared with Meituan, Ele.me and Dianping, Weiyin's group purchase of catering has a natural advantage. Weiyin's social attributes determine that Weiyin users are more willing to submit Friends on Weiyin recommend the restaurants they have tried."

“Restaurants posting short videos of meals on Weiyin are more attractive than the pictures on Meituan and Ele.me. We will continue to deepen the food and beverage group buying market this year, and at the same time, we will continue to focus on wine tourism, nail and eyelash extensions, fitness, Focus on hairdressing, parent-child, leisure and entertainment.”

"Hotel travel agencies and beauty salons are industries with a high incidence of complaints. Customers place orders through Weiyin group purchases. If complaints and disputes are involved, they will definitely contact Weiyin as soon as possible. Then we Weiyin must communicate with merchants to resolve customers. demands."

"I set a principle here. If the amount of customer complaints is less than 1000 yuan, our platform will pay the customer first after it is determined that it is the merchant's problem. If the amount of complaints is less than 5000 yuan, it must be processed within 24 hours. If the amount of customer complaints is less than 2 yuan Yes, it must be processed within 48 hours, and all customer complaints must be processed within 72 hours, even if it involves cross-border travel.” Zheng Wentong emphasized.

A female employee raised her doubts, "Dr. Zheng, if a user buys a cross-border tour on Weiyin, even if we communicate with the hotel, airline or travel agency as soon as possible, we will give feedback to the customer after they solve the problem. , I am afraid it will be difficult to achieve 72 hours to deal with customer complaints."

Zheng Wentong replied: "You are right. We will contact the merchant after the customer complains. Due to the time difference, we may spend more than two days communicating with the merchant."

"Moreover, cross-border travel involves relatively large capital transactions. In order to avoid risks, our platform side cannot pay customers in advance. So how to solve similar problems?"

"Here we need to use artificial intelligence to help us profile users in advance. Before cross-border travel, these customers must do strategy in advance."

"They will browse the information of hotels or scenic spots in the destination country on Weiyin. After the big data is aggregated, it will predict the user's travel destination, the city he will pass through, and the hotel he may choose. We will pre-empt the questions and check for omissions in advance. , so that the risk of customer complaints can be reduced.” Zheng Wentong explained.

Zheng Yaqing hadn't seen Zheng Wentong talking in front of her colleagues in the company for a long time. It seemed that Director Zheng was really dissatisfied with Weiyin's current situation.Zheng Yaqing can understand the tremendous pressure on Weiyin CEO Yang Ji.

There have always been rumors in the company that Zheng Wentong is dissatisfied with Yang Ji's work, and plans to recruit an executive from another major Internet company to serve as Weiyin's new CEO. On the first day after the holiday, Zheng Wentong specially held this meeting, obviously I want to hit the Weiyin team that Yang Ji is in charge of.

Zheng Wentong said: "I have high hopes for the local life business. I hope that after this meeting, everyone will be able to work together and think about one place."

"The expansion of the local life business requires the partners of Weiyin's marketing department to go out one by one, talk with each merchant and each merchant, and cover each city. We don't need so many office employees, because these employees not only do ppt, Talk about growth, draw cakes for Yang Ji, draw cakes for me, talk about hype, see that the actual results are not satisfactory, and then find a bunch of reasons to shirk responsibility, saying that we will work harder in the next quarter. Tomorrow and tomorrow, tomorrow There are so many, I will live until tomorrow, and everything will be wasted." Zheng Wentong criticized the bad work atmosphere of some small groups in Weiyin without naming names.

"We, Weike Xinke, have completed three rounds of financing and will start preparations for listing this year. Many of you have already obtained the options that the company rewards you."

"Don't have the idea of ​​resting on your laurels. Some old people in Weiyin always think that the company and I dare not take the real deal. When there is a job, it will be pushed to the newcomer, and it will be beneficial to start talking about seniority. In less than three years, besides CTO Wang Zhiliang, how many old people are there? What qualifications do you have to talk about your qualifications in front of newcomers who just joined the company?"

The employees who participated in the meeting today looked a little worried, and they didn't expect that the big boss would criticize them mercilessly. Zheng Wentong still saved face for some people and did not criticize them by name.If Zheng Wentong criticizes someone by name, then their positions are likely to face adjustments.

Zheng Wentong's expression slowed down, he had already criticized what should be criticized, and he should wave the sweet dates after the big stick.

Zheng Wentong said: "I have set two goals for local life. Before the May Day holiday, the turnover of Weiyin Local Life is 100 billion yuan. Before September 9, the turnover of Weiyin Local Life must be greater than 1 billion yuan. Only in this way can we hope to achieve the goal of local life transactions exceeding 400 billion before the Spring Festival in 19."

"Different from Weiyin e-commerce, Weiyin's local customers use Weiyin payment frequently, which is very helpful for us to increase the market share of Weiyin payment. Therefore, in the first half of the year, Yang Ji, in addition to the necessary For employees who stay in the office, you must increase the local life promotion, we will cover 70 major large and medium-sized cities across the country in the first half of the year, eating, drinking and having fun has become a trend in Weiyin!"

"I will find a special person to take charge of Weiyin e-commerce. Now you are trying every means to improve your local life. Do you have confidence?" Zheng Wentong looked at Yang Ji with piercing eyes.

Yang Ji realized that this was Zheng Wentong's last chance for him. If Zheng Wentong pointed out the work direction and goals for him and he still couldn't complete them, then the Weiyin team would definitely change coaches.However, since Jiang Cha became the CEO of Weidu, he has made the Weidu business flourish and has put a lot of pressure on the leader of the Internet. For Yang Ji's position, Yang Ji can only fight with his back this time
Yang Jili issued a military order, "Director Zheng, don't worry, if the transaction volume of Weiyin's local life fails to reach the goal of 9 billion on September 1, I will submit a resignation email to you as soon as possible."

Seeing that Yang Ji was full of fighting spirit, Zheng Wentong left the conference room early and asked him to assign work tasks to the friends of the Weiyin team.

Zheng Wentong left the conference room and heard Yang Ji's loud voice, "I issued a military order to Mr. Zheng, so this mission can only be successful. Now the company has provided 10 billion financial support to support the local life business. Then we have to plan carefully now, how to use this fund well, to attract more merchants to settle in, and serve more small and medium-sized merchants.”

Zheng Yaqing felt strange, "It's rare to hear Mr. Yang speak in such a loud voice."

Zheng Wentong chuckled, "Some people don't need to be forced, they can do their job well by themselves, such as Qian Huichuan. Some people are a bit slow, so I need to force them appropriately. In principle, Weike Xinke will not For further financing, since it is going to be listed, the data of Wei Kexinke must be better. Whether it is profitable or not is secondary. The key is to let investors see the potential of our business. Weiyin Electronics alone Shangke cannot support the high valuation of Weike Xinke’s listing.”

(End of this chapter)