This actor is punished
Chapter 91
Chapter 91
Xiao Li is the supervisor of a customer service department of Qilu Satellite TV.
As customer service, their work is considered very easy in the customer service world, which is completely different from other customer service who sit in front of the phone all day and the ringing rings never stop.
Just because they are the customer service of the TV station
Originally, no one would call the TV station on weekdays, let alone Qilu TV station, because the ratings of the TV station are poor, and the audience is also regular old viewers. They have long been used to the current program arrangement , so I can receive ten calls a day, which is a lot of time.
But today
Jingle Bell--
Just two seconds after putting down the last call, another call came in.
Xiao Li got mad, picked up the phone, resisted the feeling of roaring at the ceiling, and said patiently: "Hi, hello, this is Qilu Satellite TV's customer service hotline, may I help you?"
"Hello!"
The voice on the other end of the phone was a calm-sounding male voice: "I watched "Conquer" last night, but unfortunately, I only started watching the second episode, and it was halfway through the broadcast, so I haven't watched most of the content, and I missed it, such a good TV series, can you arrange a rerun during the day!"
Sure enough, it was "Conquer" again!
Xiao Li was not surprised at all.
Because he was so busy today and answered so many calls, it can be said that it is all thanks to this TV series!
But obviously, he is a customer service, and to put it bluntly, he is nothing more than a medium, a doormat.
Even if it is a supervisor!
To put it bluntly, the shit can't be solved, because he doesn't have this authority at all.
The above did not explain how to solve similar problems.
So at the end of the day, they were actually making mud.
There's no way, you don't have authority, you can't do anything, can you say anything that is too sure?
"Okay, I have recorded and reported to you. I will report your needs to the leaders in the station as soon as possible. Please wait patiently."
Xiao Li said this, and after getting a thank you, he hung up the phone.
Xiao Li took a deep breath, and instead of putting the phone back on the cover immediately, he put it aside and hung it up.
He couldn't take it anymore, he had to go to the leader to urge him.
Although I have given feedback to the leader a long time ago, the leader is like a wooden man, with no reaction at all, leaving an ambiguous sentence of "OK, I understand, I will deal with it", and until now, Mao has no follow-up .
But if it continues like this, the seats in the customer service department will go crazy!
So Xiao Li decided to urge it.
Here, he took a thick pile of demand registration records, went to a leader's office, knocked on the door, and entered.
This is the deputy director of their TV station.
"Director Zhou, the thing is like this, our customer service department really can't stand it anymore."
Xiao Li put a large notebook on the desk: "Look, there are already so many in three hours."
"Xiao Li." Vice-President Zhou stopped replying to WeChat, and straightened his face: "Young people must calm down. It's not that the stage has no arrangements for some things. Don't complain about suffering and tiredness at every turn. You We have to remember that our job is to serve the public, so what’s the point of crying out that we can’t keep up with trivial matters?”
"But Director Zhou, now they are talking about rerunning the show "Conquer". In fact, we can listen to the opinions of the public and rerun it."
However, Xiao Li's words are not finished yet.
Deputy Director Zhou waved his hand and said, "Okay, the program and schedule arrangements have already been determined in the station. How to broadcast or how to broadcast, there are no rules, right? You can't say that you can play it casually." The planned plan was disrupted."
"Besides, the rebroadcast rights are very expensive. Will you pay for it?"
Xiao Li stopped talking.
Because he knew that it was his fault if he talked about it for this sake.
Even if he knew that the most program arrangements during the day were actually those long and deadly TV shopping commercials, and then some small programs were interrupted in the middle.
This is the current program arrangement of Qilu TV.
But why are these ads so long?
You know everything.
Isn't it because you received and arranged these advertisements every week?
Xiao Li left the office silently and retreated.
So if you don't pay much attention to it, why do you spend so much money on this drama?Isn't it just to increase the ratings?
Xiao Li shook his head, because he knew that there were quite a few such things in this kind of place.
If it is some other private companies, the company may choose the best method and the most profitable method non-stop.
But this kind of place is not.
However, soon.
One phone call reached the senior management of Qilutai.
In an instant, Qilutai's nerves were aroused, and the big leader in the station directly issued an order to squeeze out the schedule immediately and quickly arrange the rebroadcast of "Conquer"!
The reason is also very simple. An industrial boss from Guangdong called.
They can invest a sum of money, buy advertising cooperation, and then the additional condition is that they will rebroadcast episodes of "Conquer"!
So, the customer service department rang for a day and didn't arrange anything, so it was arranged immediately.
Then, at the meeting, Deputy Director Zhou was reprimanded by the big leader overtly and secretly because of his ineffective work. Although what he said was very profound, everyone could tell that it was blame.
At the same time, during the meeting, the ratings of the major TV stations on the first day of the May season were also released.
"Recently, the main station and the sales and purchase department have made a fortune. The performance, the public evaluation of the TV series "Conquer", is good. It is estimated that the ratings are also very impressive. Not only did we exceed the quota Completed, the loss control indicators issued by the superiors have been further, deepened, and the important work guidance of the two goals, a key entertainment project that has been grasped, overfulfilled the Liao (no typo), and the construction of a beautiful Qilu, Enriching the people's entertainment, the new type of entertainment assigns tasks to the grassroots! Let's applaud!"
Clap clap clap clap.
The director of the station's word-for-word speech elicited a burst of orderly applause.
"Now, let me read the ratings!"
The chief director took the report handed over by the assistant and signaled for the applause to stop.
“No.1,黄金剧场电视剧,《征服》!”
After the chief director finished reading this name, some people in the audience were ecstatic.
That was the person in charge of purchasing the TV series at that time, the group leader of the purchasing and sales department.
At that time, he went against all opinions and bought the small-produced TV series "Conquer", which also aroused dissatisfaction among some leaders in the station.
Among them was Deputy Director Zhou.
Deputy Director Zhou is in charge of the advertising business in the station.
There are also other team leaders who are responsible for the purchase and sales of TV dramas.
Director of the station: "Its ratings have stayed at that."
(Thanks for the reward from book friends: book friend 20221027172302784.)
(End of this chapter)
Xiao Li is the supervisor of a customer service department of Qilu Satellite TV.
As customer service, their work is considered very easy in the customer service world, which is completely different from other customer service who sit in front of the phone all day and the ringing rings never stop.
Just because they are the customer service of the TV station
Originally, no one would call the TV station on weekdays, let alone Qilu TV station, because the ratings of the TV station are poor, and the audience is also regular old viewers. They have long been used to the current program arrangement , so I can receive ten calls a day, which is a lot of time.
But today
Jingle Bell--
Just two seconds after putting down the last call, another call came in.
Xiao Li got mad, picked up the phone, resisted the feeling of roaring at the ceiling, and said patiently: "Hi, hello, this is Qilu Satellite TV's customer service hotline, may I help you?"
"Hello!"
The voice on the other end of the phone was a calm-sounding male voice: "I watched "Conquer" last night, but unfortunately, I only started watching the second episode, and it was halfway through the broadcast, so I haven't watched most of the content, and I missed it, such a good TV series, can you arrange a rerun during the day!"
Sure enough, it was "Conquer" again!
Xiao Li was not surprised at all.
Because he was so busy today and answered so many calls, it can be said that it is all thanks to this TV series!
But obviously, he is a customer service, and to put it bluntly, he is nothing more than a medium, a doormat.
Even if it is a supervisor!
To put it bluntly, the shit can't be solved, because he doesn't have this authority at all.
The above did not explain how to solve similar problems.
So at the end of the day, they were actually making mud.
There's no way, you don't have authority, you can't do anything, can you say anything that is too sure?
"Okay, I have recorded and reported to you. I will report your needs to the leaders in the station as soon as possible. Please wait patiently."
Xiao Li said this, and after getting a thank you, he hung up the phone.
Xiao Li took a deep breath, and instead of putting the phone back on the cover immediately, he put it aside and hung it up.
He couldn't take it anymore, he had to go to the leader to urge him.
Although I have given feedback to the leader a long time ago, the leader is like a wooden man, with no reaction at all, leaving an ambiguous sentence of "OK, I understand, I will deal with it", and until now, Mao has no follow-up .
But if it continues like this, the seats in the customer service department will go crazy!
So Xiao Li decided to urge it.
Here, he took a thick pile of demand registration records, went to a leader's office, knocked on the door, and entered.
This is the deputy director of their TV station.
"Director Zhou, the thing is like this, our customer service department really can't stand it anymore."
Xiao Li put a large notebook on the desk: "Look, there are already so many in three hours."
"Xiao Li." Vice-President Zhou stopped replying to WeChat, and straightened his face: "Young people must calm down. It's not that the stage has no arrangements for some things. Don't complain about suffering and tiredness at every turn. You We have to remember that our job is to serve the public, so what’s the point of crying out that we can’t keep up with trivial matters?”
"But Director Zhou, now they are talking about rerunning the show "Conquer". In fact, we can listen to the opinions of the public and rerun it."
However, Xiao Li's words are not finished yet.
Deputy Director Zhou waved his hand and said, "Okay, the program and schedule arrangements have already been determined in the station. How to broadcast or how to broadcast, there are no rules, right? You can't say that you can play it casually." The planned plan was disrupted."
"Besides, the rebroadcast rights are very expensive. Will you pay for it?"
Xiao Li stopped talking.
Because he knew that it was his fault if he talked about it for this sake.
Even if he knew that the most program arrangements during the day were actually those long and deadly TV shopping commercials, and then some small programs were interrupted in the middle.
This is the current program arrangement of Qilu TV.
But why are these ads so long?
You know everything.
Isn't it because you received and arranged these advertisements every week?
Xiao Li left the office silently and retreated.
So if you don't pay much attention to it, why do you spend so much money on this drama?Isn't it just to increase the ratings?
Xiao Li shook his head, because he knew that there were quite a few such things in this kind of place.
If it is some other private companies, the company may choose the best method and the most profitable method non-stop.
But this kind of place is not.
However, soon.
One phone call reached the senior management of Qilutai.
In an instant, Qilutai's nerves were aroused, and the big leader in the station directly issued an order to squeeze out the schedule immediately and quickly arrange the rebroadcast of "Conquer"!
The reason is also very simple. An industrial boss from Guangdong called.
They can invest a sum of money, buy advertising cooperation, and then the additional condition is that they will rebroadcast episodes of "Conquer"!
So, the customer service department rang for a day and didn't arrange anything, so it was arranged immediately.
Then, at the meeting, Deputy Director Zhou was reprimanded by the big leader overtly and secretly because of his ineffective work. Although what he said was very profound, everyone could tell that it was blame.
At the same time, during the meeting, the ratings of the major TV stations on the first day of the May season were also released.
"Recently, the main station and the sales and purchase department have made a fortune. The performance, the public evaluation of the TV series "Conquer", is good. It is estimated that the ratings are also very impressive. Not only did we exceed the quota Completed, the loss control indicators issued by the superiors have been further, deepened, and the important work guidance of the two goals, a key entertainment project that has been grasped, overfulfilled the Liao (no typo), and the construction of a beautiful Qilu, Enriching the people's entertainment, the new type of entertainment assigns tasks to the grassroots! Let's applaud!"
Clap clap clap clap.
The director of the station's word-for-word speech elicited a burst of orderly applause.
"Now, let me read the ratings!"
The chief director took the report handed over by the assistant and signaled for the applause to stop.
“No.1,黄金剧场电视剧,《征服》!”
After the chief director finished reading this name, some people in the audience were ecstatic.
That was the person in charge of purchasing the TV series at that time, the group leader of the purchasing and sales department.
At that time, he went against all opinions and bought the small-produced TV series "Conquer", which also aroused dissatisfaction among some leaders in the station.
Among them was Deputy Director Zhou.
Deputy Director Zhou is in charge of the advertising business in the station.
There are also other team leaders who are responsible for the purchase and sales of TV dramas.
Director of the station: "Its ratings have stayed at that."
(Thanks for the reward from book friends: book friend 20221027172302784.)
(End of this chapter)
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