After time travel, I became the first richest woman in Lizhao
Chapter 97 Launching New Dishes
Chapter 97 Launching New Dishes
"It's no problem, I'll go after I've made the arrangements." Su Yining said.
"You can't leave, you still have to pass messages back and forth to us, shopkeeper Wang is still busy with things in the store..."
"It's okay, I'll find a way." After listening to Zhao Linger's explanation just now, Su Yining felt more confident.Originally, he himself felt that it would be impossible to fight for a low price.He nodded secretly, and did as she said, he was a little impatient now.
"Hey, by the way, and, the staff in the store, you want to..."
Early the next morning, Su Yi Ning went to Ba Hai Hot Pot Restaurant.
Shopkeeper Wang sullenly calculated yesterday's income and expenditure, and lost another 200 taels. If this continues, the store will be ruined by him sooner or later. Could it be that he is not naturally suitable for business?
"Old Wang, what is it?"
Shopkeeper Wang looked up, and Su Yining walked in with a happy face, reluctantly twitched the corners of his mouth, and said, "Master Su, look at this bill..."
"Oh, I don't want to read it." Su Yi Ning slapped the bill on the table, and said, "Call all the guys out, and I'll have a few words with you."
After everyone arrived, Su Yi Ning looked at everyone and said, "I'd like to tell you some good news. After Ling'er and I have researched and decided: the employees of our Ba Hai Hot Pot Restaurant will get a salary increase of 300 Wen per month from today. For the position, we have different bonuses and commissions, and I will discuss this with shopkeeper Wang later to see how it is decided."
"it is good!"
"Great!"
The guys applauded.
"Hey, don't be in a hurry." Su Yi Ning suppressed everyone's voices with a smile, and said, "We are next door, and everyone has seen it. If we don't make any changes, this store will be bought by them sooner or later. So? , after my research and Linger's decision, starting today, all the dishes in our store will return to their original prices."
"what?"
"Restore the original price?"
"What trick is this?"
"Don't worry, just listen to Mr. Su's speech." Shopkeeper Wang said in a deep voice.
"Everyone, listen to me." Su Yining cleared his throat, and continued: "The restoration of the original price is to ensure our profit, but in order to attract customers, we still need to improve the quality of the dishes and services."
"Let's talk about the quality of service first. No matter what position you are in now, whenever we meet a customer, we must remember to say hello. The simplest thing is a sincere smile. Secondly, if the customer asks you to do something, no matter what you are Whether it is a handyman, a waiter, or a kitchen worker, they must meet the customer's requirements in the first time, and cannot say to the customer, 'I'm sorry, I am not responsible for your affairs, please contact someone and so and so!'”
Su Yi Ning shook his head: "It's wrong to do this. At any time, we must put customers first! Customers are our parents, and we must meet their reasonable demands as soon as possible. We work hard every day Why do you buy, wash, chop and serve vegetables? Isn’t it just to entertain customers? If customers are not satisfied with our dishes and our services, is everything we do meaningless?”
"So, everyone should always keep in mind the belief that 'everything is customer-centric'. If your dishes do not meet the tastes of customers, and the customers say, 'Why are your dishes so unpalatable!' you Don't argue with him "you don't know the goods, you have no taste" etc. Don't say anything like that, the first thing you should do is apologize and say 'I'm sorry, it's our problem, we try to fix it.'”
……
"Since you have improved the service quality, we will not treat you badly. All the waiters, in their own area of responsibility, for each table of guests received, we will give you a service fee of 20 Wen plus 500% of the customer's consumption Commission. All the kitchen staff, if the sales volume exceeds 1000 taels on the day, each person will get a commission of [-]/[-], and if the sales volume exceeds [-] taels on that day, each person will receive a commission of [-]/[-]... For details, you can see it later notice in the store."
"Okay, let's all go about our work." After Su Yi Ning finished announcing, Shopkeeper Wang asked worriedly, "We pay so much commission, is our profit enough?"
Su Yi Ning patted Shopkeeper Wang's shoulder, and said with a smile: "This depends on Shopkeeper Wang's wisdom. In short, we can't treat my buddy badly, we have to treat each other with our hearts. By the way, and you, Linger said that shopkeeper Wang can't be treated badly." , we are still waiting for you to train new people, you will be the head shopkeeper of each branch in the future!"
"Oh, don't dare to take it seriously."
"Hahaha, why don't you dare." Su Yining laughed.
Shopkeeper Wang saw that Su Yi Ning was so happy today, it must be Zhao Ling'er who gave him advice behind his back.
This Zhao Ling'er really has business wisdom!
After returning to the back kitchen and explaining the matter, Su Yi Ning went home to find his mother.
"Mother, it's been a lot of hard work for you these few days. I'm going to the city for two days."
Mrs. Su nodded, and said: "Go, bring more useful things back, and beat those Eight Immortals to pieces, so that they don't even have a single guest!"
After the shopkeeper Wang restored the original price of the dishes, the old customers at the original tables in the store also ran away.
Throughout noon, looking at the empty hall, shopkeeper Wang was very worried.
He walked to the back kitchen and asked Zhang Da: "How's it going? Have you made the crispy pork?"
Zhang Da wiped his sweat and said: "Hurry up, it's the first time I do it, I didn't master the heat well, the frying just now was too old, Ling'er will definitely not be satisfied."
"Then continue frying, hurry up!" Shopkeeper Wang ordered Zhang Da to come out of the back kitchen, and said to Mrs. Su with a smile: "Madam, drink your saliva, the back kitchen will be ready in no time."
After Zhang Da was ready, Mrs. Su tasted one and thought it was good, so she took the food box back for Zhao Linger to taste.
Zhao Ling'er took a sip, shook her head, and said, "It's okay to eat it by yourself, but it's almost too hot to sell. This fried one is too old, so it should be tender."
Mrs. Su returned to the hot pot restaurant to spread the word.
Zhang Da made another pot, Mrs. Su tasted it, and it was much tenderer than last time, so she came back with a food box.
Zhao Ling'er tasted it, shook her head and said, "It's not muscular enough, it can't be done."
Madam Su frowned, looked at her, and hesitated to speak.
I had to go back and pass on the message.
Zhang Da made another pot, Mrs. Su tasted it, it was not too tender, not too old, and it was still chewy, so it must be right this time.
After Zhao Linger tasted it, she nodded and said, "Let Zhang Da fry it again."
Mrs. Su put the food box on the table angrily, and complained: "Zhao Linger, did you deliberately pick on that chef's thorns? I eat neither old nor tender, neither salty nor bland, the taste is just right, how can I still eat it?" Let him do it again?"
Zhao Ling'er smiled, and explained with a smile: "Mother, I'm not picking on him, I just want to test if he remembers the heat, time, ingredients, etc., if the taste of his frying is different every time , wouldn’t that not guarantee the quality of the crispy meat, and it’s not fair to the customers!”
"Oh!" So Madam Su understood, and went back to remind Zhang Daji the time, ingredients, oil temperature, etc. to fry the crispy pork.
After a day of tossing, a small crispy meat was finally developed.
(End of this chapter)
"It's no problem, I'll go after I've made the arrangements." Su Yining said.
"You can't leave, you still have to pass messages back and forth to us, shopkeeper Wang is still busy with things in the store..."
"It's okay, I'll find a way." After listening to Zhao Linger's explanation just now, Su Yining felt more confident.Originally, he himself felt that it would be impossible to fight for a low price.He nodded secretly, and did as she said, he was a little impatient now.
"Hey, by the way, and, the staff in the store, you want to..."
Early the next morning, Su Yi Ning went to Ba Hai Hot Pot Restaurant.
Shopkeeper Wang sullenly calculated yesterday's income and expenditure, and lost another 200 taels. If this continues, the store will be ruined by him sooner or later. Could it be that he is not naturally suitable for business?
"Old Wang, what is it?"
Shopkeeper Wang looked up, and Su Yining walked in with a happy face, reluctantly twitched the corners of his mouth, and said, "Master Su, look at this bill..."
"Oh, I don't want to read it." Su Yi Ning slapped the bill on the table, and said, "Call all the guys out, and I'll have a few words with you."
After everyone arrived, Su Yi Ning looked at everyone and said, "I'd like to tell you some good news. After Ling'er and I have researched and decided: the employees of our Ba Hai Hot Pot Restaurant will get a salary increase of 300 Wen per month from today. For the position, we have different bonuses and commissions, and I will discuss this with shopkeeper Wang later to see how it is decided."
"it is good!"
"Great!"
The guys applauded.
"Hey, don't be in a hurry." Su Yi Ning suppressed everyone's voices with a smile, and said, "We are next door, and everyone has seen it. If we don't make any changes, this store will be bought by them sooner or later. So? , after my research and Linger's decision, starting today, all the dishes in our store will return to their original prices."
"what?"
"Restore the original price?"
"What trick is this?"
"Don't worry, just listen to Mr. Su's speech." Shopkeeper Wang said in a deep voice.
"Everyone, listen to me." Su Yining cleared his throat, and continued: "The restoration of the original price is to ensure our profit, but in order to attract customers, we still need to improve the quality of the dishes and services."
"Let's talk about the quality of service first. No matter what position you are in now, whenever we meet a customer, we must remember to say hello. The simplest thing is a sincere smile. Secondly, if the customer asks you to do something, no matter what you are Whether it is a handyman, a waiter, or a kitchen worker, they must meet the customer's requirements in the first time, and cannot say to the customer, 'I'm sorry, I am not responsible for your affairs, please contact someone and so and so!'”
Su Yi Ning shook his head: "It's wrong to do this. At any time, we must put customers first! Customers are our parents, and we must meet their reasonable demands as soon as possible. We work hard every day Why do you buy, wash, chop and serve vegetables? Isn’t it just to entertain customers? If customers are not satisfied with our dishes and our services, is everything we do meaningless?”
"So, everyone should always keep in mind the belief that 'everything is customer-centric'. If your dishes do not meet the tastes of customers, and the customers say, 'Why are your dishes so unpalatable!' you Don't argue with him "you don't know the goods, you have no taste" etc. Don't say anything like that, the first thing you should do is apologize and say 'I'm sorry, it's our problem, we try to fix it.'”
……
"Since you have improved the service quality, we will not treat you badly. All the waiters, in their own area of responsibility, for each table of guests received, we will give you a service fee of 20 Wen plus 500% of the customer's consumption Commission. All the kitchen staff, if the sales volume exceeds 1000 taels on the day, each person will get a commission of [-]/[-], and if the sales volume exceeds [-] taels on that day, each person will receive a commission of [-]/[-]... For details, you can see it later notice in the store."
"Okay, let's all go about our work." After Su Yi Ning finished announcing, Shopkeeper Wang asked worriedly, "We pay so much commission, is our profit enough?"
Su Yi Ning patted Shopkeeper Wang's shoulder, and said with a smile: "This depends on Shopkeeper Wang's wisdom. In short, we can't treat my buddy badly, we have to treat each other with our hearts. By the way, and you, Linger said that shopkeeper Wang can't be treated badly." , we are still waiting for you to train new people, you will be the head shopkeeper of each branch in the future!"
"Oh, don't dare to take it seriously."
"Hahaha, why don't you dare." Su Yining laughed.
Shopkeeper Wang saw that Su Yi Ning was so happy today, it must be Zhao Ling'er who gave him advice behind his back.
This Zhao Ling'er really has business wisdom!
After returning to the back kitchen and explaining the matter, Su Yi Ning went home to find his mother.
"Mother, it's been a lot of hard work for you these few days. I'm going to the city for two days."
Mrs. Su nodded, and said: "Go, bring more useful things back, and beat those Eight Immortals to pieces, so that they don't even have a single guest!"
After the shopkeeper Wang restored the original price of the dishes, the old customers at the original tables in the store also ran away.
Throughout noon, looking at the empty hall, shopkeeper Wang was very worried.
He walked to the back kitchen and asked Zhang Da: "How's it going? Have you made the crispy pork?"
Zhang Da wiped his sweat and said: "Hurry up, it's the first time I do it, I didn't master the heat well, the frying just now was too old, Ling'er will definitely not be satisfied."
"Then continue frying, hurry up!" Shopkeeper Wang ordered Zhang Da to come out of the back kitchen, and said to Mrs. Su with a smile: "Madam, drink your saliva, the back kitchen will be ready in no time."
After Zhang Da was ready, Mrs. Su tasted one and thought it was good, so she took the food box back for Zhao Linger to taste.
Zhao Ling'er took a sip, shook her head, and said, "It's okay to eat it by yourself, but it's almost too hot to sell. This fried one is too old, so it should be tender."
Mrs. Su returned to the hot pot restaurant to spread the word.
Zhang Da made another pot, Mrs. Su tasted it, and it was much tenderer than last time, so she came back with a food box.
Zhao Ling'er tasted it, shook her head and said, "It's not muscular enough, it can't be done."
Madam Su frowned, looked at her, and hesitated to speak.
I had to go back and pass on the message.
Zhang Da made another pot, Mrs. Su tasted it, it was not too tender, not too old, and it was still chewy, so it must be right this time.
After Zhao Linger tasted it, she nodded and said, "Let Zhang Da fry it again."
Mrs. Su put the food box on the table angrily, and complained: "Zhao Linger, did you deliberately pick on that chef's thorns? I eat neither old nor tender, neither salty nor bland, the taste is just right, how can I still eat it?" Let him do it again?"
Zhao Ling'er smiled, and explained with a smile: "Mother, I'm not picking on him, I just want to test if he remembers the heat, time, ingredients, etc., if the taste of his frying is different every time , wouldn’t that not guarantee the quality of the crispy meat, and it’s not fair to the customers!”
"Oh!" So Madam Su understood, and went back to remind Zhang Daji the time, ingredients, oil temperature, etc. to fry the crispy pork.
After a day of tossing, a small crispy meat was finally developed.
(End of this chapter)
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