Rebirth 2010: I add some points to be a boss

Chapter 216 Comrade Old Chen's Second Career, Duplicating Fei Donglai!
"Second uncle, is the chicken farm business okay?"

Chen Heyu asked casually.

"The scale has doubled. In addition to free-range chickens, there are shelducks and big white geese. If it hadn't recruited a few people, it would have been too busy."

Holding the wine glass, Chen Sanjiang said contentedly.

The big white goose is a special delicacy around Chunshen, especially a salted goose is famous far and wide, and the food raw materials used are this variety.

"If you move to the city, you insist on guarding a flock of ducks and old geese, who's to blame?"

Chen Sihai said in a muffled voice.

"Hey! It's good to be in my hometown, and you can also eat fresh vegetables, He Yu, Wenwen, try this Huangxinwu, which was grown by your grandfather."

Chen Sanjiang smiled foolishly.

The main reason is that the old man likes to live in the countryside and has been digging food in the fields all his life. If he was asked to move, it would be like killing him.

The second uncle is filial, and he doesn't want his father to adapt to the new environment for him despite his age.

Now the conditions are much richer, and the family has a car. If the old man wants to come to the city to see his eldest son and eldest daughter-in-law, it will only take half an hour by car.

"Plucked after the frost has fallen, the taste is very sweet."

Chen Heyu picked up a piece of cabbage, wrapped it in beef broth, ate it with relish, and did not forget to comment.

"My grandson likes to eat it, so I'll wash a few more."

The old man smiled from ear to ear.

"Dad, don't worry, there is still a big pot in the kitchen, enough for this kid to eat."

Liang Huiyi explained.

Talking about his own hot pot restaurant during the meeting, Chen Heyu finally understood why Chen Sihai complained about his second uncle. At the beginning of the year, under his persuasion, old Comrade Chen went through the formalities and took his wife all over Europe and Beiberry Island. return home.

Then, they traveled all over the great rivers and mountains of the motherland, and the couple did not return to Chunshen until the New Year's Eve.

At the beginning, Chen Sihai's idea was to let the second uncle be the general manager to manage the two hot pot cities, so that the rich water would not flow to outsiders.

Helpless, Chen Sanjiang has his own ideas, and the chicken farm business is booming, so of course he doesn't want to work for his eldest brother.

Finally, among the hall managers, a person in charge was promoted to help Comrade Chen continue to make money.

"By the way, son, when your mother and I were visiting the Central Plains, we passed by a chain supermarket in Xuchang, and the service attitude was amazing!

I have been to more than a dozen countries in Europe, but I have never seen this kind of..."

Chen Sihai raised a topic with great interest.

"Xuchang?"

Chen Heyu asked doubtfully, and had a preliminary guess in his mind.

"Completely different from other domestic supermarkets, there are warm reminders in the sales area, which will tell customers how to eat, use, taste and precautions of the products.

You know, when your mother and I went to Yancheng for the first time, we encountered a fruit we had never seen before, ate all the skins, and made a big blush. "

Chen Sihai said with emotion.

"Fat Dong coming?"

Chen Heyu asked tentatively.

"That's right, that's the name, have you heard of it?"

Chen Sihai patted his thigh and nodded with a smile.

"Why do you ask this?"

Chen Heyu asked curiously.

"Your dad can't stay idle, he took a year off, and now he's not interested in hot pot restaurants. Seeing how other people's business models are booming, he wants to open another supermarket."

Old Comrade Chen was not easy to speak, so Liang Huiyi added.

"Oh? Yes, Dad wants to do it, and I will definitely support you."

Chen Heyu smiled slightly.

"I wrote an opening plan. After dinner, you can help me with my advice to see if the essence of the imitation has been achieved."

Chen Sihai exhorted.

"Dad, what do you think is the reason for Fei Donglai's success?"

Chen Heyu asked, wanting to see what Dad really thinks.

"Good service, good after-sales service, and good product quality."

Chen Sihai was obviously prepared, and reported a series of answers in one breath, looking at his son triumphantly.

"Is that all? There are so many supermarkets in China, and there are many high-quality and high-end stores. Why haven't they left a deep impression on you?"

Chen Heyu asked back, knowing that his father only saw the appearance.

"Forget it, talk about it? In terms of business, I am no match for you."

Chen Sihai thought for a while, but came to no conclusion, rubbed his swollen head, and said in discouragement.

"It's very simple. Treat customers as human beings and employees as human beings."

Chen Heyu was concise and to the point.

"speak English!"

Old Comrade Chen felt that his IQ was not enough, his face drooped, and he wanted to teach Chen Heyu a lesson immediately.

"hey-hey!"

Chen Heyu smiled, and then said: "Treating customers as people means focusing on customers, and everything starts from improving the shopping experience. As you just said, it is just one of the means.

Including experiential consumption, return if you are not satisfied, customer complaint display boards, free ironing and repair services, free car storage, and provision of car repair tools, etc., are all methods and strategies..."

"Hearing your explanation, I seem to recall that in Feidong, whether it's employees or customers, most people have smiles on their faces."

Chen Sihai nodded and replied.

"Treating customers as human beings is only the first step. It is even more difficult to treat employees as human beings. Do you know the treatment of ordinary employees in Feidonglai?"

Chen Heyu asked with a smile, if he didn't explain the problem thoroughly, it is estimated that if Dad really went to open a supermarket, it would be just the opposite.

"Eh... I really didn't understand?"

Chen Sihai said awkwardly.

But with his previous experience in opening a hot pot city, he quickly realized that Fei Donglai's treatment must be very good, so that even a low-level employee can be filled with happy smiles.

“底薪2500-4000元，绩效1500元，然后还有岗位补贴500元到2000元；
Five insurances and one housing fund, low-cost employee meals, critical illness insurance, discounted goods, group building tours and other benefits;

Holiday benefits are paid directly, 400 for Valentine's Day, 800 for Mid-Autumn Festival, 800 for Dragon Boat Festival, 1000 for Spring Festival, and will be given after retirement;

There are bonuses ranging from 500 to 10000 yuan for marriage, childbirth, childcare, courageous deeds, and inventions..."

Chen Heyu said that he is very clear about Feidonglai's operating model. After all, it is a well-known supermarket chain known as a conscientious enterprise with a high degree of nationality.

In the previous life, Fei Donglai's core management strategies could be easily obtained on the Internet.

It is not uncommon for entrepreneurs to go to Xuchang for study tours, but none of them can copy the essence!
why?
Is it their incompetence?

neither!
It's because he is reluctant to distribute the benefits to all employees, and wants to have Feidonglai's service, he just wants to eat shit!

It's like Benbo Erba in "Journey to the West", who was asked by the Nine-Headed Insect, "Go and get rid of Tang Monk, Master and Disciple".

Benbo Erba: "..."

It's hard for a strong man!
Second Uncle, Old Comrade Chen, Liang Huiyi, including Luo Wenwen were all in disbelief and their eyes widened.

Xuchang is only a third-tier city. An ordinary supermarket waiter can get a salary of 5000-6000 yuan, which is completely beyond their imagination!

There are even five insurances and one housing fund!
This sounds like a fantasy in a small city.

"impossible?"

Luo Wenwen raised doubts.

32 coffee shops have been opened all over the first-tier cities in China. She knows the cost of personnel very well. In a first-tier city like Shanghai, the comprehensive salary is only around 8000.

Kaifeng is only about 6000. In a third-tier city like Xuchang, she will definitely keep the cost below 5000.

"That's why they can succeed. It's actually very simple to learn from Fei Donglai. It depends on whether you are willing or not."

Chen Heyu smiled lightly.

If everyone knew that Fei Donglai would continue to raise his basic salary in the future, it would be even more difficult to accept a high salary close to 8000 yuan in a third-tier city.

"I don't want Feidong to become a myth."

Chen Heyu remembers very clearly that its founder said so, and everyone understands the underlying truth.

Rebs also praised: "In the retail industry, Fei Donglai is like a god.

As long as you have been to Feidong, you can't help but be moved by his details. "

First, comprehensive service awareness;

Secondly, the service concept that customers are bigger than the sky;
Finally, give employees reasonable salary and treatment... It seems ordinary, but everything is unusual.

"Dad, do you still want to be a supermarket?"

He picked up the wine glass, touched his father, and asked.

"Help me sort out what you said later. If someone can do it, I can do it too."

Chen Sihai replied.

He had a simple idea in his heart, since Fei Donglai had been doing it for so many years, it showed that this model was effective and feasible, so he had nothing to worry about.

As for distributing more corporate interests, it’s not a big deal. Starting a business again depends on your hobby.

No matter how much money you make, no one thinks about inheriting it.

The son doesn't like these three melons and two dates at all. It is said that the daughter-in-law's chain coffee shop has opened 1000 stores and is worth billions.

Opening a supermarket is mainly to pass the time, so that I and my wife have something to do.

"Dad, here's a toast to you. I wish you success in your new career. If you have any trouble, just go to Zhang Hui. If you're free, I'll say hello."

Chen Heyu said with a smile.

Opening a supermarket requires site selection, supplier selection, personnel management training, overall design and decoration work, and potential competitors. If there is no one to take care of it, it is easy to cause trouble.

This was the reason why Fei Donglai couldn't get out of the Central Plains. He didn't have the ability to make connections, and entering the arena rashly could only be said to be courting death.

Thinking of this, he seriously warned his father: "Just go around the province and take it step by step. It doesn't matter where you are. Don't get stuck in it."

"Your father still has some experience in the world."

Chen Sihai nodded, accepting his son's kindness.

……

After the meal, Chen Heyu sent Luo Wenwen home, and brought a carload of cigarettes and alcohol gifts by the way, which was regarded as the New Year's Eve.

After chatting with Luo Guoyong for a while, he took the little girl back to his alma mater for a walk.

"No. [-] Middle School will move to a new campus outside the city next year, and this place will be ruined in the future."

Chen Heyu said.

"Didn't you donate a teaching building to the principal?"

Luo Wenwen stood under Guang Yulan and motioned for Chen Heyu to take a commemorative photo of her.

"Stupid! That's a library, and the investment is much higher than the teaching building.

At the beginning, I got the school's 10,000+ scholarship, and now I have to pay back 1000 million! "

Chen Heyu pretended to be in pain.

"For you, it's not a drop in the bucket, hee hee."

Luo Wenwen smiled lightly.

"You know? When I was in school, I wanted to do something big!"

Chen Heyu approached with the camera, looked at Luo Wenwen's pretty cheeks, and said with a smirk.

"what's up?"

Luo Wenwen raised her head and asked.

"you guess."

Chen Heyu put his arms around her slender waist, stared at the crystal clear rosy mouth, and gently pressed it against her, feeling the ultimate softness.

"Ahem! Pay attention to the influence, although you two are not high school students anymore!"

Suddenly, a familiar voice sounded beside him.

　Thanks to the book friends: I see 5000 coins that can be rewarded by punishment!This is the first time I have received such a big reward, I am very grateful!

　　Thank you, the patron father who has always supported me, for the recommendation tickets and monthly tickets I give every day. Every time I see the name of a familiar book friend, I will smile heartily. I wish you all a happy Dragon Boat Festival and a happy reunion in advance.

　　
　
(End of this chapter)