Roaming in the dark night

Chapter 138 Old Yao

When Yu Wenhao drove back home, it was already past four o'clock in the morning. When he arrived at the underground parking lot, he realized that Lao Yao's car washing machine had been installed.He drove the car and searched in the underground parking lot. He saw that there was a sign indicating the car wash point in the parking lot. He followed the sign and quickly found Lao Yao's car wash point.

There are two car washing machines in a row at the car wash point, and at this point, there are still people washing cars.When Yu Wenhao drove past, he had just finished washing, and when he saw Yu Wenhao coming, he pressed down the car window and said to Yu Wenhao with a smile:
"So late?"

Yu Wenhao also smiled: "You too."

"Yes, yes, the same." The other party said, "When I came back and drove to the parking lot, I saw that there was an extra car wash. Come and have a look. I didn't expect to be able to wash the car at this time. Haha, it's convenient."

Yu Wenhao said yes.

"I washed it and dried it for you, not bad." The other party started the car and waved to Yu Wenhao: "Goodbye, goodbye."

Yu Wenhao also said goodbye to him.

Yu Wenhao drove to a car wash, and saw a large QR code on the crossbar above the car wash.Yu Wenhao picked up her mobile phone, scanned the QR code, and a page appeared, which was an introduction to the car washing process and precautions. After reading it, Yu Wenhao selected "Skip next time", and then two options appeared, one was "Normal wash", there is also a "waxing coating".

"Normal washing" is 18 yuan per time, "waxing coating" is 23 yuan per time, and if you need to clean the interior, it is an additional three yuan.You can also choose to become a recharge card customer, recharge [-] yuan at a time, and recharge card customers will get a [-]% discount on car washing.

Yu Wenhao decided to experience "waxing and coating" first, and recharge the next time he comes again, becoming a recharge card customer.After ordering "Waxing and Coating", Yu Wenhao played a bit mischievously, and then ordered "Need Internal Cleaning", thinking, Lao Yao, Lao Yao, I see how you are going to clean the interior at four o'clock in the morning.

After clicking, the horizontal bar with the QR code on it began to move inward, which turned out to be the guiding bar.When he followed the guide rod to drive in, the pillars on both sides of the door sprayed high-pressure water jets to clean the chassis.

When Yu Wenhao followed the guide rod to drive the car into place and parked it, the guide rod began to rotate around the car, and at the same time sprayed white foamy cleaning fluid from a long row of nozzles on the top and side.

After the foam cleaning solution is sprayed, when the pole rotates around the car again, a high-pressure water column is sprayed out to rinse off the cleaning solution.When spraying again for the third time, it was water wax, and started to wax and coat the car.Finally, the pole rotated around the car twice, and the hot air was blown out, which quickly dried the car.

The whole process is completed, but it only takes a few minutes, which is too fast.

The phone displayed the options of "End" and "Again". Yu Wenhao clicked "End". When he drove the car out of the parking space, he saw that there was actually a security guard waiting beside the car. yelled

"Brother Yu."

Yu Wenhao asked, "Why, you help clean the interior?"

"Yes, can't you?" the security guard asked.

"Okay." Yu Wenhao got out of the car, "I thought it was cleaning."

"It's them during the day, and us at night. We also earn some extra money. Anyway, it's okay at this time, right?"

Yu Wenhao said yes.

The security guard took out the floor mat in his car, patted it clean, vacuumed the car with a handheld vacuum cleaner, and then wiped it with a towel. It was done in two to three minutes.

While the security guards were cleaning the interior, Yu Wenhao walked around the car to see that the car was well washed and the wax was shiny, so he nodded.

Yu Wenhao asked the security guard, "Are you still willing to do this?"

The security guard said: "Who doesn't want to have money, takeaway to run errands, and a trip all the way, it's about three yuan, this is fine."

Yu Wenhao said yes, thank you for your hard work.

"No hard work." The security guard said, "Why don't you make me work hard again? I can work hard until dawn."

"Get out!" Yu Wen laughed and cursed.

The security guard laughed and said, "Get out now, get out now."

He walked away with the tools, Yu Wenhao was about to get into the car, when someone called him:
"Less than!"

Yu Wenhao turned his head and was taken aback. He saw Lao Yao walking towards him.

Yu Wenhao asked, "Old Yao, why are you here?"

Lao Yao chuckled: "I saw you coming in front of me, I didn't say hello, I'll talk about it after you experience it, how is it, how do you feel?"

"That's right, it's really good, it's so convenient, and it saves money." Yu Wenhao was full of praise, "However, why are you still here at this hour?"

"Go to work." Lao Yao said.

"Go to work?" Yu Wen was very surprised, "What class do you go to?"

"I have been in this way for a week, and I didn't go home to sleep for a week, and I slept in the car." Lao Yao said, "Every night, I squatted in every community, and I happened to be here today, so I saw you. "

Yu Wenhao was still puzzled, and asked, "Why are you squatting? Afraid that the machine is broken, waiting for the machine to be repaired?"

"No, the machine will automatically call the police when it breaks down. Of course, I am here to look at the customer experience. Based on the customer experience, I will continue to improve. If you are in the service industry, just put the machine there and leave it alone. The customer uses you You don’t know what it feels like, so what can you do? Wait for the customer to call customer service and scold you? By that time, most of the customers will probably run away.”

That's how it turned out. When Lao Yao was talking, Yu Wenhao kept nodding, and he said:
"You are really dedicated."

"Then what should I do? My wealth and life are all here. If I don't care about myself, who will worry about me?" Lao Yao said, "Besides, in this kind of service industry, the difference lies in the details. I want to let others There is no way for a machine to surpass me, so it can only ponder over the details."

"It makes sense." Yu Wenhao said, "Then what do you gain?"

"There are too many." Lao Yao said, "During the day, everyone is in a hurry, even if it takes even one minute, I have to find a way to further reduce the process and save time. I am working with the manufacturer now. Discuss and improve the process, for example, you just saw it, you scanned the code first, you made your choice, and then drove the car in, right?"

Yu Wenhao said yes.

Lao Yao said: "If you are in a public car wash, it is necessary, lest someone just come to get a bargain, drive in and then drive out. But I am in a community, so it is not necessary. The cars in the community are all local. In the community, even if you want to find the owner of the car, you can find it immediately, right? In your own community, no one would act like that, seeing a probe.

"I just thought, whether you want to wax or not, the first three processes, washing the chassis, applying car wash fluid, and washing the car, are all necessary. I can completely change it. You drive in and wash the chassis for you first. You After the car is parked in place, while spraying foam and washing the car, you can scan the QR code to choose whether to coat or clean the interior.

"The pole, you saw it, it goes from the right side of your car, around the back of the car, then to the left, and finally to the front of the car, it won't block your view, it's enough time for you to scan the code In this way, when you drive to the door, stop and scan the QR code first, and then make a selection before driving in, this time is saved, and you can drive in directly.

"Besides, when there are many cars, parking at the door to scan the QR code can easily cause congestion at the door, right?"

"That's great, Lao Yao! You really think carefully."

Old Yao laughed happily: "Otherwise, what are the brains for?"

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(End of this chapter)