My Fresh Food Supermarket Tong Daming

Chapter 145 Fight With Me?I can't kill you!

"Manager, the last week's statistics have been sorted out." In the office of the big supermarket opposite the Aijia Fresh Supermarket, the supermarket statistician came to the manager with the form he had just typed out.

"Oh? How was the fresh food sales last week?" the manager asked casually.

"The sales volume of pork products is basically the same as last week, but since we changed the distributor and chose to send beef and mutton products directly from Mongolia and Inner Mongolia, the sales of beef and mutton products increased by 78% last week, among which the purchase of Mongolia and Inner Mongolia cattle and sheep 37% of the customers choose to repurchase within a week, and from the data, customers still prefer the cattle and sheep products from Mongolia.” The statistician pushed his glasses and reported carefully.

"70.00% Eight Well, it seems that changing the dealer is the right move. The notice will continue, and we will continue to increase publicity in the next two weeks. We must let nearby customers know that our store has changed to Mengnai cattle and sheep products!"

"understand!"

Seeing that the statistician turned to leave, the manager thought for a while and stopped her again: "By the way, how do customers respond to the Mengnai cattle and sheep products this time?"

"Overall, I am quite satisfied, but the previous customer reported that he still felt dizzy and had diarrhea after eating the beef and mutton in Mengnai, but this time the symptoms were already very mild."

After hearing the statistician's words, the manager couldn't help but frowned slightly. How could he still be like this after changing the product?

He couldn't help but feel a little headache when he thought that he was fined 5000 yuan for this.

It turned out that just two weeks ago, the customer bought beef and mutton in his store and came back not long after he returned, clamoring for compensation from the supermarket.

As a supermarket manager, he has seen a lot of customers who are dissatisfied with the products and come back to make trouble. In the past, he would pay the original price and then say a few soft words to solve the problem smoothly. He thought it would be the same this time, but when he understood what happened I couldn't help being dumbfounded.

The aunt claimed that within 10 minutes after eating the beef and mutton she bought, she felt weak and was almost sent to the hospital with vomiting and diarrhea. So after she recovered, she suspected that the quality of the meat was a problem, so she came back to ask for an explanation. .

You must know that food safety is no small matter, and her yelling, it doesn't matter, directly attracted countless curious eyes around her, and the onlookers were instantly in an uproar.

The manager with rich experience naturally understands that the customers cannot be allowed to discuss, and the matter must be calmed down as soon as possible, otherwise, if these customers leave the door, word of mouth will spread the reputation of Shangchao, and by then he, the manager There is no need to sit in the seat.

So he refuted it seriously, and took the initiative to call the police.

He thought that this person was here to cheat, but he never expected that after calling the police, the aunt not only didn't panic at all, but became even more arrogant.

The crowd of onlookers is also increasing, and even some customers who have not paid for the beef and mutton have chosen to return the goods after hearing what the aunt said.

Seeing this scene, the manager was very anxious, but he didn't dare to take his aunt to the office to discuss it privately. This matter must be resolved in full view so as not to affect the reputation of Shangchao.

He is well aware of the power of uncles and aunts. Once he chooses to discuss this matter in private and gives them room for imagination, he believes that it will not be long before rumors about Shangchao will be flying everywhere.

But no matter how he explained, my aunt still firmly believed that there was a serious problem with his family's beef and mutton. Under this kind of suffering, the relevant departments finally came.

After observing on the spot that the beef and mutton are fresh, there is no problem at all, and the aunt also said that she did not eat anything except beef and mutton.

In the end, this incident alarmed the boss. In order to clear his innocence, Shangchao paid for it and took his aunt and beef and mutton to the hospital for a detailed examination.

When the inspection results came out, the manager was silent for a moment.

The beef and mutton are indeed fresh without any deterioration, but according to the test results, the hormone and drug residues in the beef and mutton have seriously exceeded the allowable range stipulated by the state.

In other words, this beef and mutton is unqualified!
And the dealer who provided beef and mutton has only recently changed its meat source. In order to save trouble, it did not do hormone testing except for the quarantine of cattle and sheep. In the end, both the dealer and the supermarket were fined a large sum of money. And as a manager, he has an unshirkable responsibility and was fined 5000 yuan to compensate the aunt.

As for why the beef and mutton have been sold for several months, no one has ever complained about this problem except that the aunt has bad symptoms.

This aunt's physique is different from that of ordinary people. She is allergic to hormones and some drugs. As long as it exceeds a certain amount, other people will be fine, but she will have severe allergic symptoms as if she had taken poison.

And even the doctor said that her allergens are very rare. She is only allergic to the hormones and drug residues in beef and mutton. Other poultry and livestock will not have any symptoms even if there are more hormones and drug residues. The doctor suspects my aunt’s allergies The source is that a certain substance in beef and mutton reacts with hormone drugs to form a new substance.

Auntie was also confused when she heard the news, am I allergic to cattle and sheep hormones?
It’s okay for her to eat beef and mutton before. She often ate it when she was young, but now she’s older. She hasn’t eaten beef and mutton for a long time. She bought it on a whim, but this kind of thing happened again.

In this regard, the doctor guessed that the hormones and drug residues in beef and mutton in the past must not be as many as in modern times, and she was still young at that time and her body resistance was strong, even if there was an allergic reaction, the effect might not be obvious.

At the same time, in order to restore word of mouth due to the supermarket's own problems, the manager and person in charge had to come forward to make a solemn apology to the customers who bought cattle and sheep before, and promised that such things would never happen again in the future.

It is precisely this reason that forces Shangchao to buy cattle and sheep products from Mongolia and Inner Mongolia at high cost.

This incident was not a small one, at least it was spread in the surrounding communities and it was discussed for a while, but because Zhou Ze was too busy with Miyun's affairs at that time, even his own supermarket didn't open very often, so he didn't know about it at all.

Having said that, the manager was speechless when he learned that the aunt was allergic again.

The products on the market this time are already considered good quality beef and mutton, but the aunt still has allergic symptoms. If he is not the manager of the supermarket, he would want to persuade the aunt to stop eating beef and mutton in the future.
In today's big environment, which fresh food has no hormones and drug residues? Even microplastics have been detected in the sparsely populated Antarctic penguins.

There must be fresh food with 0 hormones and 0 drug residues in this world, but that kind of fresh food is not qualified to eat a piece of it if it is below a certain level. Anyway, their supermarkets are not able to get that kind of fresh food. Even if they get it, customers probably won’t be able to buy it. So let’s just make do with it.

But this time he didn't panic when he heard that his aunt had allergic symptoms. The reason was naturally that when the first batch of Mongolian cattle and sheep arrived, he arranged for a hormone test for her. Although the drug residues were still a bit high, but However, it is within the range of national standards. It can be said that this batch of meat is completely legal!
And after the compensation last time, the two parties also signed an agreement. In the future, if my aunt buys beef and mutton in other supermarkets and has allergic symptoms again, as long as the beef and mutton meet the regulations, the supermarket will not bear any responsibility.

Thinking of this, the gloomy expression on the manager's face improved a bit. Among all the supermarkets in Jiangcheng, the quality of the cattle and sheep products sold by his family this time is considered to be the best!
After dismissing the statistician, the manager went out of the office to conduct daily inspections in the supermarket, in order to find out those lazy employees.

The supermarket clearly stipulates that all tally staff are not allowed to be lazy during work, and if they are found, 50 yuan will be deducted each time.

Shangchao’s definition of laziness is that sitting, chatting, and playing with mobile phones are all considered lazy.

Since he was fined 5000 yuan, the number of inspections has increased. The reason is naturally that as a manager, half of the 50 yuan fine will fall into his pocket. I believe that as long as he inspects more times and catches more lazy ones, It won't be long before I can make up for my 5000 yuan.

After all, people are not machines, and there will always be times when they are lazy.

After a round of inspections, a total of 150 yuan was deducted. When he came to the fresh food area humming a song, he didn't find any lazy employees, but he saw a strange scene:
The stalls selling beef and mutton were crowded with people. This was a joyful thing, proving that his beef and mutton products were recognized by consumers, but when he looked carefully, he found that these customers were holding packed beef and mutton, and the salesperson's face is full of helplessness and bewilderment.

The manager felt a 'thump' in his heart, there must be something wrong again.
He quickly walked up, and when he came to the booth, he realized that these people were all going to return the goods.

"Sir, our beef is authentic Mongolian beef. The quality of the meat is not bad. Why do you want to return it?" Seeing a man who was about to return more than ten catties of beef back, the manager hurriedly sent him stopped.

The man looked at the manager and said, "I haven't opened the beef since it was installed. If I don't want it, it's okay to return it?"

The manager sneered, "Of course it's no problem but"

Before he could finish speaking, the man put the beef in his hand on the meat cabinet, turned around and left in a hurry, as if someone was chasing after him.

"Huh? Sir, wait~"

The customers who returned the goods saw that the man ran away first and stopped queuing up to return the goods according to the regulations. They put the meat in their hands on the meat cabinet one after another.

At the same time, he kept muttering:

"This man doesn't talk about the rules at all, so he ran away first. Let's see what if he buys so much beef and it's sold out when the time comes?"

"No, I have to hurry up."

"That's right, Lele Mama, let's hurry up. The small shop probably doesn't have much meat, and it's still on promotion. I don't think I can buy it for long."

At this moment, the manager is confused, small shop?Promotion?What's happening here?
Is there still a fresh food supermarket that can't do promotions?

After looking at the returns on the meat cabinet, his brain couldn't help but work quickly.

It seems that there are no other stores around here except their one supermarket. The nearest supermarket is at least a few kilometers away. Could it be that the supermarket has a big promotion?

But he was a little puzzled when he saw the sign of the top-grade Mongolian beef at 75 yuan a catty.

You must know that the price of his beef can be regarded as a promotional price, because the low cost of the beef this year is also very high, if it is sold at a lower price, it will not be very profitable.

Wait, the customer said it was a small shop?
The manager reacted instantly, he remembered that there was a small community supermarket not far from the supermarket, but when he thought of his manager, he couldn't help hesitating again.

That little shop sells special beef?Is this possible?
You must know that since the opening of their supermarket, the small supermarket has become worse and worse with the naked eye. Some time ago, it even closed frequently. In his eyes, this is basically a sign of bankruptcy.

And customers returning the goods together can only show one thing, the beef sold in the small supermarket opposite will definitely be cheaper than his home!
Ah.

Thinking of this, the manager couldn't help but sneered. That small supermarket sells it cheaper than them. It is estimated that the beef from the surrounding area is less sourced and the quality of the meat is not good, but even if it sells it cheaper than them, it will not make money. You might even lose money.

So the little boss wants to win customers by means of a price war?
It's like the old birthday star hanged himself-I'm impatient to live, let's see how long you can last!

The manager hurried back to the office to find the previous statistician, and ordered:
"Xiao Tang, change your clothes and go to the small supermarket opposite to find out what the hell is going on. I want the most detailed information!"

The statistician named Xiao Tang was a little confused at first, but after the manager gave a brief account of what happened just now, he changed into his own clothes, put on a mask and walked out quickly.

Not long after she left, the manager's eyeballs had a better notice in a flash.

He asked someone to send a text message to the previous aunt with an unfamiliar number.

[Aijia Fresh Supermarket: Dear customer, our store has newly arrived fresh beef and mutton, the price is cheap and the meat is fresh, and we guarantee 0 hormones and 0 drug residues. Our store solemnly promises that if it is inconsistent with the complaint, our store is willing to compensate customers for all expenses! 】

Then the manager also thoughtfully attached a precise positioning screenshot at the end.

Seeing that the news has been delivered to the manager is very refreshing.

Small sample, you still want to fight a price war with us?Don't even look at what kind of stuff you are, there is no need for us to go out, let auntie educate you well!
Somewhere in a residential building, the aunt who was cooking received a new text message. When she opened it, her eyes lit up.

0 hormones 0 drug residues?

Isn't this the beef she wants most!

This person is the aunt who is allergic to hormones in cattle and sheep. She had mild allergic symptoms after buying the beef and mutton from Mengnai before. At that time, she vowed never to eat beef and mutton again, but today when she received When I saw this message, I couldn't help but feel excited again.

Not only 0 hormones and 0 drug residues, but also promised to compensate for the cost!

Due to her age, she didn't know that all the beef and mutton now have more or less hormone and drug residues, so she subconsciously believed the words in the text message.

At the moment, I don't even cook, I put on my clothes and I have to go out.

Aijia Fresh Supermarket, right? Wait for me!

(End of this chapter)