Gou is practicing medicine in the clinic

Chapter 301 Everything goes well, recruiting customer service

"Hey!"

The courier boy's confused voice came from the other end of the phone.

This line of work is quite tiring, and I get off work very late, so it’s normal to wake up later.

"Cai Qiang?"

"Yes, who are you?"

"I am Li Jingsheng, the owner of Sunshine Clinic."

"Oh, it's Boss Li, hello. What's the matter?"

"My clinic has launched an online medicine sales business, and I would like to ask you to deliver the medicine."

"Okay! I often deliver express delivery to you, and we are already acquainted with you. If you ask me to send express delivery, I will definitely give you the best price."

When he heard that customers wanted to send express delivery to him, and there was still continuous business, the courier boy was immediately overjoyed.

"What's the price for sending an express delivery now?"

Li Jingsheng is most concerned about price and timeliness.

"If it is an ordinary customer, the delivery fee is 12 yuan within the province and [-] yuan outside the province. The first weight is one kilogram."

This price is really not even close to what Secretary Qu told him.

It costs six or seven yuan more to send an order, which Li Jingsheng cannot accept.

"Forget it, I'd better ask someone else."

Li Jingsheng knew what he was doing and wanted to take care of this familiar courier guy. The price he quoted was a bit scary.He was going to find someone else.

Killing someone cooked is what he hates the most.

"Hey, hey, don't worry! I'm talking about ordinary customers, the kind of customers who only send one express delivery. If you send express delivery for a long time, you are a long-term cooperative customer, so the price will definitely be much cheaper."

"How much does it cost?"

This guy is so treacherous. He talked for a long time but didn't mention the unit price.

“How many items can you ship in a month?”

"I'm really not sure about this. As of last night, there seem to have been seventeen orders." Li Jingsheng took a special look this morning and found that a total of seventeen orders were sold.

Selling medicine online was a hundred times better than he imagined.

Of course, it may also be because it has been on hot searches in the past two days and has gained some popularity.

There is also a possibility that through these few months of hard work, Sunshine Clinic has accumulated some reputation in the field of drug sales.

"What? You sold so many on the first day you opened it? Then you have at least five or six hundred orders a month, or even more! Okay, I'll talk to our manager later and sign a contract with you. Cooperation agreement. For more than [-] orders a month, you can basically get it for [-] yuan inside and outside the province, and [-] yuan for some other provinces. There are two remote areas where the price will be more expensive. Anyway, you can ask any express company for this price. It’ll be cheaper than me.”

This time I finally said it with some sincerity.

Li Jingsheng was quite satisfied.

"What if it's more than a thousand pieces a month?"

he continued to ask.

"The larger the quantity, the more favorable the price. If we can reach more than a thousand orders a month, we can basically give you a unit price of four yuan per order. But I don't have the final say on this matter. You need to talk to our manager. I'm just giving you an explanation. Bottom line."

"My express delivery has time limits. When will your manager come to sign the agreement?"

"He probably hasn't gotten up yet, so I'll try to call. Anyway, it won't delay your delivery time. You can pack the package first, and I'll come and pick it up then."

The express delivery matter was easily solved in this way.

Li Jingsheng found that after the business volume increased, many things became easier and could be solved.

After making the call, while eating breakfast, he was still worried about the customer service.

Went upstairs to see Han Siying's work.

Customers without special requirements do not need to reply.Just set up an automatic reply.

Her reply was okay, not very professional, but at least of a decent level.

Being a customer service person does not require high cultural requirements.

It's a bit humiliating to ask her, a medical student, to do this.

"If you have customer information, please reply promptly. If our Sunshine Clinic wants to become a big brand in the future, we must not quarrel or curse with customers."

Li Jingsheng exhorted.

"Master, don't worry! If I dare to scold a customer, why don't you take my skin off!"

Taking advantage of her free time, she began to explore on her own and searched for corresponding template answers on the Internet.Then modify it to make it a quick reply.

It's different for talented students to do this kind of thing.

She has made many contributions to Sunshine Clinic.

Li Jingsheng felt relieved and went back to the doctor below.

When it was about nine o'clock, the manager of the express company came over.

A very fat boss.

The fat on my belly held up my shirt.

This must be a courier boss who made money. I heard that some even lost their pants.

The whole negotiation went smoothly.

If the other party can make the business bigger, he is naturally superior.

Directly stating that Li Jingsheng’s express delivery fee is settled monthly.

If the order is less than [-] yuan, the price is [-] yuan per order, and for some other provinces, the price is [-] yuan per order.If the order exceeds [-], directly pay him four yuan per order.

If you make more than [-] orders a month, you can get an additional discount of [-] cents.

Li Jingsheng was very satisfied with this.

I was also secretly surprised by the shipping prices of express delivery companies. The discounts for bulk shipments are really cheap beyond imagination.

This boss is a smart man. He must have known that Sunshine Clinic was quite famous before he came here.

So just sell it well so that you can build a long-term relationship.

The two signed the cooperation agreement, stamped it and pressed their fingerprints, and the agreement was concluded.

Monthly settlement of freight is also very convenient.Li Jingsheng sent the boss of the express delivery company away and was about to go back for a consultation when the girl applying for the customer service job came again.

He asked Tang Ping to notify two women who met the requirements to come for interviews, but only one came for the time being.

This girl is not tall, just over 1.5 meters tall, and is very petite.

Wearing black-rimmed glasses, the dress is quite simple.

The handbag he was carrying looked old.

The corners are all polished.

What she was wearing on her feet was actually not high heels, but a pair of light blue sneakers.

A bit old, but clean.

The first impression this girl gave him was simple and clean.

Very ordinary looking.

"Is your name Lin Xiuwen?"

"Yes! The boss has a really good memory. He can remember me just by reading my resume once."

She smiled and praised Li Jingsheng.

He spoke calmly and gracefully, with a slightly gentle voice.

"Come to the office with me!"

Li Jingsheng brought her to the office. I believe everyone who comes here to apply for a job for the first time will think that Sunshine Clinic is very large.

Because there are two office buildings and such a big yard.

Moreover, there are many patients buying medicines and seeking medical treatment in the reception hall, and there are often long queues.

Compared with before, the Sunshine Clinic is now indeed thriving and developing quite well.

It is an excellent presence among many clinics.

Kuai Kang Clinic used to be quite good.

Now it has been completely left behind by Sunshine Clinic.

"I saw on your resume that you are married and have a child, right?"

"Yes, I gave birth to twins, they are three years old. Now I no longer have to take care of them and they can be put into kindergarten. I just want to find a job to supplement the family income and reduce the financial burden on the family."

She answered sincerely.

The birth of twins made Li Jingsheng fall in love with this woman even more.

Nowadays, when recruiting female employees, the biggest fear is that they will have to take maternity leave as soon as they are hired.Therefore, when bosses recruit employees, they will first understand them clearly.

Larger companies have personnel, and if they recruit a pregnant woman, it would be a dereliction of duty on the part of the personnel.

Although this practice in the workplace is very unfriendly to pregnant women and nulliparous women, everyone has their own interests to consider.

"Hey, you are giving birth to twins. Your life is so good! What is your salary requirement?"

Li Jingsheng asked.

"Three thousand a month is enough to be stable. I need the company to pay social security for me."

Her request is not high.

And the word stability was mentioned.

"It says on your resume that you have been engaged in administrative work and secretarial work before, right?"

"Yes! Administrative work is tiring. Sometimes there are social activities. Now that I have a family, I can only focus on family. Everything else about secretarial work is fine, but it is boring. I want to try customer service work. I can It should be a lot more fun to chat with people.”

Her conversational style is not natural.

It's something that's learned at work.

Administrative work tests a person's comprehensive ability and is indeed very tempering.

Of course, except for those second-generation ancestors with backgrounds and those who are just dawdling.

"Being a customer service officer requires a certain ability to withstand pressure. Even if you are scolded, you cannot scold the customer. Can you accept that?"

"No problem at all. When I was engaged in administrative work, I also faced some management work, so I got some training in this aspect."

"Okay, I'm very satisfied with your performance in all aspects. Here's another requirement: treat every customer with care and maintain the brand image of our Sunshine Clinic. If you do a good job, I will definitely not treat you badly."

After Li Jingsheng interviewed this woman, he thought he could give her a two-day trial.

"Then here, you are required to try out for two to three days. If you pass the test, we will sign a labor contract."

"Okay. Thank you boss for giving me this job opportunity. I will definitely cherish it."

"You're welcome. It's because you're good enough that I decided to keep you on trial for two days."

Li Jingsheng stood up and shook hands with her.

Then he took her to the second floor and handed her directly to Han Siying.

"This is Dr. Han. If you have anything you don't understand, you can ask her. Siying, take her to familiarize herself with the environment of the clinic. At least let others know about the bathroom."

"Haha, no problem! Just leave it to me."

Han Siying also had a rare opportunity to be a teacher and seemed very happy.

Li Jingsheng returned to the reception hall to continue seeing patients.

It was close to eleven o'clock at noon. Tang Ping came over and whispered to Li Jingsheng, "Boss, the second girl notified for the interview is here."

Li Jingsheng looked up after hearing this.

I saw a fat woman standing at the entrance of the reception hall. She was not short and could be over 1.6 meters tall.

But the dress is quite careless.

Her short, ear-length hair looked a bit messy. She was wearing a loose black T-shirt, enlarged bloomers, and a pair of leather shoes.

The first impression given to Li Jingsheng was very bad.

And she arrived quite late.

"I don't have time now, let her sit there and wait! It will probably be after twelve o'clock."

Li Jingsheng was dissatisfied with this applicant, so he put forward some conditions.

(End of this chapter)