Gou is practicing medicine in the clinic

Chapter 303 The soul of the clinic, Director Hua’s reminder
In this way, both employees were retained by him.

If there are no problems after the trial, he will hire two customer service staff.

It just so happens that the packaging and shipping work also requires manpower.

When he got off work in the evening, Li Jingsheng went to the second floor to check the online drug sales.Xiao Gao was also very curious about this matter and followed him upstairs to check.

"Lin Xiuwen, how many orders have you sold in total?"

"From last night to now, the number of valid orders is 131, and another 9 orders have applied for refunds after purchase. I have summarized the reasons for their refunds."

She showed a refund summary form to Li Jingsheng for review.

"There are four orders because they are worried that we are irregular and that we are fake. We can only do our best to explain this. Among the remaining five orders, a customer bought twice in a row and returned it twice. The reason I don’t want it anymore.”

Li Jingsheng was quite speechless after reading the refund summary.

"I left a message for that customer, asking why he didn't want it anymore, but he didn't reply to me. Those four customers were worried that we were pretending to be Sunshine Clinic. I also explained it, but they didn't believe it at all."

Lin Xiuwen was very helpless about this.

"It's okay. Take your time. If you sum up more experience, you will definitely do better and better. I can see that you put your heart into what you do."

Li Jingsheng affirmed her work.

A total of more than 130 orders were sold, which is quite satisfactory.

After all, this is only the first day.

He took a look and found that Dongdong’s platform sold the most.It may have something to do with the fact that he paid a fee and had a certain amount of traffic support.

We also sold a lot of them, and the price per customer was quite high.

This actually surprised Li Jingsheng.

After all, in his impression, this e-commerce platform has always been known for its cheap prices.When it comes to buying medicine, everyone will choose a platform that is as formal as possible.

It seems that this platform has done a good job in sinking the market.

People over 40 years old mostly buy health medicines, so they sell better on this platform.

A certain treasure platform only sold seven orders in total.

Is this cheap but not good?

On this platform, he did not choose a flagship store, but opened a regular store.

There is almost no cost.

It's just that the sales volume makes people a little sad.

"Dr. Gao, now we have customer service and the delivery has been solved. You are the sales hero and veteran of our clinic. If you are responsible for the marketing work of the online business, will you be able to handle it?"

Li Jingsheng has always valued Xiao Gao.

If the online sales business is allowed to grow freely, it will definitely not be a long-term solution.

He just wanted to hire an operator, but Li Jingsheng was a little worried about Xiao Gao's ideas.

And he had promised a long time ago that Xiao Gao would be the business director of Sunshine Hospital in the future.

"I'm not good at online business marketing. But if you are willing to give me a chance to try my hand, I can try my best. Anyway, the development of offline business is basically stable now. I have enough time after work every day. It’s enough to recharge your batteries and supplement your e-commerce marketing knowledge.”

Xiao Gao saw that after the online business was launched, more than 130 orders were sold on the first day.

I was very shocked and had a premonition that online business would probably exceed offline sales in the future.

After all, the radiation ranges of the two are completely different.

Offline sales currently only cover a large area of ​​Chengnan Old Street.

As the reputation of the clinic continues to increase, although the radiation range continues to expand, there are still geographical restrictions.

In any case, it would be great to be able to capture half of Jiangli City's potential customer base in the future.Just imagine, in order to buy two boxes of health medicines, the same brand can be purchased in nearby pharmacies at similar prices. Who would take a car or drive for hours to the Sunshine Clinic to buy medicines?
This is very unrealistic.

Therefore, online business will definitely be a big trend in the future.

And it can face a nationwide customer base with a very large base.

"From today on, the online drug sales business will be handed over to you. If you have any problems, report them to me in time and we will solve them together. These two customer service girls are very good, and you can train them more. After all, I don’t want to be a The general's soldiers are not good soldiers. If they can grow in their work, they can take up more senior positions in the future."

Li Jingsheng's words made the two customer service girls excited.

The two of them felt as if they had been injected with chicken blood.

When it comes to the skill of painting cakes, Boss Li is probably unmatched.

Tang Ping and Xiao Gao were both helped by him.

"Work hard, and remember one thing: you must treat every customer seriously. Any after-sales problems must be solved carefully. The brand image of Sunshine Clinic depends on you to maintain it. If you expand the basic base, the three of you will definitely be able to do it." If you get a promotion and a salary increase, if you mess up, you'll lose your job."

Everyone understands these basic principles.

Li Jingsheng told them again.

The two newly recruited customer service girls, from their conversation, eyes, and dress, should be women in their own right.

As for your moral character, you need to have more contact and get along more to know.

……

The next day, Li Jingsheng went to work at the Second Hospital.

The clinic is managed by a team of staff.

When I first chose to work in the Second Hospital, I wanted to have the opportunity to improve my medical skills and learn more medical skills.At the same time, he can also obtain the status of a doctor in the second hospital, and even obtain asylum from the second hospital.

Now all these goals have been achieved.

And it far exceeded expectations.

There is also a hidden benefit, which is to train everyone in the clinic to be independent.

Li Jingsheng is not in the clinic, which forces them to learn to be independent.

You cannot rely on your boss for everything.

Regardless of any company or hospital, the healthiest model must not rely solely on the boss.But it needs to be done so that anyone who leaves this hospital can transfer.

At most, if some core characters are removed, its competitiveness will become weaker.For example, the current soul of Sunshine Clinic is Li Jingsheng.

The right-hand men are Tang Ping and Xiao Gao.

Then further down, there are doctors, nurses, and customer service.

There may be more employees in the future.

These people all revolve around Li Jingsheng, with him as the core, and then start their work.

He doesn't understand the senior management of a large company, so he can be regarded as a foolish person who accidentally came up with such a relatively healthy management model.

Moreover, Sunshine Clinic also has a unique charm, which is humanistic care.

I believe that every clinic employee can feel the warmth of this big family.

For example, inviting Gu Xiaoqian to eat that box lunch today was just a small gesture, but it could warm her heart for a long time.Loyalty and favorability towards the clinic have increased significantly.

As long as she can be given a stable working environment and ideal salary in the future, she will be particularly loyal to Sunshine Clinic.

There is also Dr. Shao Bing, whose medical skills are second only to Li Jingsheng. Now, even if others spend 100 million annual salary to poach him, they may not be able to poach him.

Because Li Jingsheng was too kind to him.

It directly won his heart.

Li Jingsheng had just arrived at the Second Hospital and before entering the outpatient department, he received a call from Director Hua.

"Xiao Li, come to my office first!"

"Ok!"

Li Jingsheng didn't know what Director Hua was calling him for, so he rushed over.

Knock on the director's office door.

Director Hua must have just arrived, and his expression is quite serious.

"sit!"

He was very polite and made tea for Li Jingsheng. Most people really don't enjoy this kind of treatment.

"I heard that the endocrinology department invited you to attend a consultation the day before yesterday?"

"Yes! Director Kuo called me yesterday to tell me that the patient died on the way to the hospital."

"The patient's family members are in a fierce quarrel right now. The competent authorities have been discussing it yesterday. They may come to our hospital to investigate today. Director Kuo, you may not have deep contact. I must give you a warning."

Director Hua's tone and expression were serious.

Under normal circumstances, Director Hua would never comment on other doctors or nurses in front of him.

"Is he very cunning? Yesterday he called me and asked me to testify for him. I thought he was a doctor in the hospital, so I agreed. Is there no problem with that?"

Li Jingsheng heard the hidden meaning immediately.

"If it's just a simple testimony, it's not a big problem. But you must be careful in your words and deeds. You are not only representing yourself now, but also a golden sign of our orthopedic surgery department. The Second Hospital also regards you as a future hospital expert. Cultivate. I don’t want to see you make any mistakes.”

Director Hua called him over so early in the morning because he was worried about this matter.

Li Jingsheng can also understand.

This is how people are, the stronger the ability, the greater the responsibility on the shoulders.

He used to be just an unknown person in the orthopedic surgery clinic, and nothing could affect the big business of orthopedic surgery.

It's different now. He has become a shining star of the Orthopedic Surgery Department of the Second Hospital and an important figure.

Any mistakes may have a huge negative impact on orthopedic surgery.

It may even directly lead to a sharp decline in the business of this department.

Even the second hospital behind it may be greatly affected.

Precisely because a single move can affect the whole body, the Second Hospital not only increased efforts in cultivating him, but also increased efforts in protecting him.

Just like a bird cherishes its feathers.

"Director Kuo's medical ethics are absolutely perfect. When he saw that the patient's condition did not improve, he was more anxious than the patient's relatives. Once, their department received a patient with a very serious condition. He was a child over seven years old. Boy. At that time, Director Kuo discovered that the cause of the little boy's disease was very complicated, and he needed to ask a cardiac surgeon to treat the little boy together before he could cure the disease.

As a result, the cardiovascular surgery department felt that the risk was too high and refused.

The little boy himself went to other hospitals, but the first operation was not done well.Later, endocrine diseases appeared, and there were many complications.Whoever takes over may burn themselves.

Director Kuo first advised the patient’s family to transfer to another hospital.As a result, no hospital was willing to accept it.

Later, the little boy's condition took a turn for the worse. Director Kuo became worried. Do you know what he did?
He actually ran to kneel down outside the office of a chief physician in the cardiac surgery department.

It would be difficult to do it with any other doctor anyway.

Because even if the little boy died, the doctor had done his best and had no responsibility.

The chief physician at the Department of Cardiac Surgery was indeed moved.He agreed to the consultation and performed a second operation on the little boy.But the effect was not ideal, but in the end the person was saved. The little boy stayed in bed and needed care for the rest of his life.

And no one can tell how long its lifespan will be.

The family sued the hospital.

The cardiac surgeon was implicated.In the end, the hospital paid a sum of money and settled the matter. "

After hearing these things about Director Kuo, Li Jingsheng couldn't help but have a little more respect for the old man who seemed a little downcast.

If he could kneel down to a cardiac surgeon to save an unrelated patient, Li Jingsheng would never be able to do it if he asked himself.

He always helps people according to his ability.

He is helpless when it comes to things beyond his own capabilities.

"According to what you said, there should be no problem if you help him testify! No matter what happens, the responsibility for this matter cannot be pinned on me."

Li Jingsheng asked in confusion.

"That's what I said. But Director Kuo's character is a bit cowardly and pedantic, don't you know? He is often picked on by a nurse in the department, and he never dares to say anything. If it had been me, I would have done it 800 years ago The nurse kicked her away."

Director Hua revealed another incident.

(End of this chapter)