I want to accompany you to the end of time
Chapter 35 Complaints
Chapter 35 Complaints
The next day, as soon as Xia Nuo entered the company, she received a notice of an emergency meeting. Lin Siyao briefly explained the reason to her. After the event, a major essence cream received hundreds of complaints in just a few days. Reason: allergy.
As soon as she entered the meeting room, she saw Jiang Cheng sitting in the middle with a haze on his face, and Jiang Siwen seemed to be in a bad mood. She felt a thump in her heart, knowing the seriousness of the matter.
After all the staff arrived and sat down, the production department spoke first: "We produce according to the formula confirmed by the product department, and the problem is definitely not in production."
The product department was not happy when they heard this: "The product has been tested and tested by the marketing department, and it is all in accordance with the normal process."
Lin Siyao retorted loudly: "What do you mean by that? Do you want to blame our marketing department?"
Production Department: "Anyway, we strictly follow the formal procedures, so there must be no problem."
Xia Nuo remained silent. She has been in the company for so long and has not received a single complaint about allergies. It can be seen that Jiang Cheng pays great attention to product quality, and it is a bit abnormal that there are a large number of complaints suddenly.
Various departments were arguing endlessly, throwing blame at each other, and suddenly someone slammed the table, and the scene suddenly became extremely silent.
Jiang Cheng's face became even colder, and he held back his anger and said in a deep voice: "Is the company paying you so much salary every month just to make you shirk each other's responsibilities whenever something happens?"
No one dared to say another word.
Jiang Cheng opened his mouth again: "I don't care what method you use, find out the reason and solution for me within a day, if you can't find out, get out of here."
Everyone lowered their eyes.
Jiang Siwen was expressionless: "Everyone must know how much manpower and material resources the company has invested in this brand. If we are not careful, our efforts in the past few months may be in vain. Older children, I don't want to hear your excuses to shirk responsibility next time, understand?" Jiang Siwen is usually easy-going, always smiling when he sees him, and rarely criticizes his subordinates.
He just spoke, although his tone was light, but he could feel that he was angry.
Everyone should: "Understood."
Because the company has high requirements for product quality, the after-sales department is usually the easiest to work in. When this incident happened, the whole department was in chaos, and a call was received almost every few minutes.
Xia Nuo turned on the computer and logged on to the mall's website. In just a few days, there were already more than 1000 negative comments. She opened them one by one to collect the causes of allergies.
After reading it for a while, she found that something was wrong. These comments seemed ordinary, but in fact they were all similar, and each of them had a lot of words, which were very uniform, and seemed to be intentional.
She intercepted the ID and sent it to Gu Xiaoxing, asking him to check it for him. After half an hour, Gu Xiaoxing replied that although there is no problem with the regions of these ID branches, they have browsed the same website, and the search keywords are basically the same.
Sure enough, as she had guessed, someone deliberately bought brush hands, who could it be?Such a deep hatred with the company.
Xia Nuo printed out the "evidence" that Gu Xiaoxing had sent her, and took it to Jiang Cheng's office.
Jiang Siwen was also there, and Xia Nuo handed over the document, saying: "I read all the comments on the Internet, except for a few who are indeed allergic, the others are just brushing hands. Look, I asked Gu Xiaoxing to check."
Jiang Siwen took the document, flipped through two pages, without any emotion on his face, not surprised, and laughed, "This method is a bit childish and wastes money."
He threw it to Jiang Cheng, but Jiang Cheng only glanced at it and didn't pick it up.
It seems that someone has long guessed that someone is deliberately playing tricks, and the evidence is in front of him, but he is very calm.
At this time, someone knocked on the door, and Jiang Cheng said, "Come in", and the product manager pushed the door open and entered.
Said to Jiang Cheng: "Mr. Jiang, this product that was complained on the Internet originally had two plans, and it was useless after testing that plan A had allergies. The production department received plan A, and I suspected that someone had tampered with it, so I checked the surveillance video."
Jiang Siwen frowned: "What's the result?" His voice was cold, and he was a different person from just now. Also, being betrayed by his own family must be more angry than being betrayed by an outsider.
The experience of the product department went on to say: "It turned out that the surveillance camera in the office area failed at the same time at ten o'clock in the evening on No. 20 last month, and it lasted for about ten minutes. It's Director Xia." After he finished speaking, he turned his gaze to Xia Nuo.
He gave her a meaningful look.
Xia Nuo was slightly taken aback by the sudden name call. The sequelae of being slandered once committed a crime. Is this to doubt her meaning?
Jiang Cheng said lightly: "Understood, you go out first."
After he went out, Jiang Siwen looked at her and joked: "Little assistant, desperate Sanniang, do you care about Lao Jiang's overtime pay?"
"."
Jiang Cheng glanced at him: "Does she still need overtime pay?"
Jiang Siwen said: "Brothers have to settle accounts."
Jiang Cheng said disapprovingly, "As long as she is willing, the company can give her anything."
He had a look of being struck by lightning: "Lao Jiang, you have changed. You were so ruthless before, but now you would rather have a beauty than a country."
Jiang Cheng smiled and said, "I agree with you, but beauty..."
The eyes of both of them looked at Xia Nuo with black hair in tacit understanding.
Xia Nuo stared at them helplessly and said: "Bosses, have you misplaced the focus? Now that it is imminent, you are still in the mood to joke."
Jiang Siwen gave her a comforting smile and said, "Don't worry, this is a trivial matter, and it's already being dealt with."
"Small matter? Didn't you all get very angry in the meeting just now?"
Jiang Siwen sighed and explained: "The reason for getting angry is that these people shirk responsibility from each other whenever they encounter problems. This is a big taboo in the development of enterprises. Let's take it as a lesson for them this time."
She nodded thoughtfully, suddenly remembered something, and asked, "Well, there is an insider in the company, so you don't intend to suspect me?"
Jiang Siwen: "You want us to suspect you?"
"Of course not." She was once suspected and misunderstood, and that feeling was uncomfortable. How could she hope that someone would doubt herself.
Jiang Siwen said sourly: "Old Jiang said that as long as you want the whole company to be yours, do you still need to sell the company?"
Xia Nuo blushed, and gave him a blank look, a little embarrassed: "He's joking and you take it seriously."
She frowned and asked, "By the way, who do you think is the ghost in the company?"
Just after she finished asking, Jiang Cheng's computer rang.
He raised a dangerous and evil smile, and his eyes were cold and stern: "Who it is, come and see."
Xia Nuo walked behind him with a puzzled face, and Jiang Siwen also walked over.
It's the surveillance camera at the company's gate. Jiang Cheng has just asked someone to retrieve the video of that day and send it over. At around [-]:[-], a strange person entered the company's gate with sunglasses and a mask on his face. It was impossible to tell who it was. .
At about [-]:[-], this person walked out quickly.
Jiang Siwen couldn't help being rude: "shit, how do you recognize this?"
Xia Nuo felt the same way, there are so many women in the company, why don't they check them one by one.
After watching for a while, she stared at a spot on the screen, her eyes wide open, unbelievable, is it her?
(End of this chapter)
The next day, as soon as Xia Nuo entered the company, she received a notice of an emergency meeting. Lin Siyao briefly explained the reason to her. After the event, a major essence cream received hundreds of complaints in just a few days. Reason: allergy.
As soon as she entered the meeting room, she saw Jiang Cheng sitting in the middle with a haze on his face, and Jiang Siwen seemed to be in a bad mood. She felt a thump in her heart, knowing the seriousness of the matter.
After all the staff arrived and sat down, the production department spoke first: "We produce according to the formula confirmed by the product department, and the problem is definitely not in production."
The product department was not happy when they heard this: "The product has been tested and tested by the marketing department, and it is all in accordance with the normal process."
Lin Siyao retorted loudly: "What do you mean by that? Do you want to blame our marketing department?"
Production Department: "Anyway, we strictly follow the formal procedures, so there must be no problem."
Xia Nuo remained silent. She has been in the company for so long and has not received a single complaint about allergies. It can be seen that Jiang Cheng pays great attention to product quality, and it is a bit abnormal that there are a large number of complaints suddenly.
Various departments were arguing endlessly, throwing blame at each other, and suddenly someone slammed the table, and the scene suddenly became extremely silent.
Jiang Cheng's face became even colder, and he held back his anger and said in a deep voice: "Is the company paying you so much salary every month just to make you shirk each other's responsibilities whenever something happens?"
No one dared to say another word.
Jiang Cheng opened his mouth again: "I don't care what method you use, find out the reason and solution for me within a day, if you can't find out, get out of here."
Everyone lowered their eyes.
Jiang Siwen was expressionless: "Everyone must know how much manpower and material resources the company has invested in this brand. If we are not careful, our efforts in the past few months may be in vain. Older children, I don't want to hear your excuses to shirk responsibility next time, understand?" Jiang Siwen is usually easy-going, always smiling when he sees him, and rarely criticizes his subordinates.
He just spoke, although his tone was light, but he could feel that he was angry.
Everyone should: "Understood."
Because the company has high requirements for product quality, the after-sales department is usually the easiest to work in. When this incident happened, the whole department was in chaos, and a call was received almost every few minutes.
Xia Nuo turned on the computer and logged on to the mall's website. In just a few days, there were already more than 1000 negative comments. She opened them one by one to collect the causes of allergies.
After reading it for a while, she found that something was wrong. These comments seemed ordinary, but in fact they were all similar, and each of them had a lot of words, which were very uniform, and seemed to be intentional.
She intercepted the ID and sent it to Gu Xiaoxing, asking him to check it for him. After half an hour, Gu Xiaoxing replied that although there is no problem with the regions of these ID branches, they have browsed the same website, and the search keywords are basically the same.
Sure enough, as she had guessed, someone deliberately bought brush hands, who could it be?Such a deep hatred with the company.
Xia Nuo printed out the "evidence" that Gu Xiaoxing had sent her, and took it to Jiang Cheng's office.
Jiang Siwen was also there, and Xia Nuo handed over the document, saying: "I read all the comments on the Internet, except for a few who are indeed allergic, the others are just brushing hands. Look, I asked Gu Xiaoxing to check."
Jiang Siwen took the document, flipped through two pages, without any emotion on his face, not surprised, and laughed, "This method is a bit childish and wastes money."
He threw it to Jiang Cheng, but Jiang Cheng only glanced at it and didn't pick it up.
It seems that someone has long guessed that someone is deliberately playing tricks, and the evidence is in front of him, but he is very calm.
At this time, someone knocked on the door, and Jiang Cheng said, "Come in", and the product manager pushed the door open and entered.
Said to Jiang Cheng: "Mr. Jiang, this product that was complained on the Internet originally had two plans, and it was useless after testing that plan A had allergies. The production department received plan A, and I suspected that someone had tampered with it, so I checked the surveillance video."
Jiang Siwen frowned: "What's the result?" His voice was cold, and he was a different person from just now. Also, being betrayed by his own family must be more angry than being betrayed by an outsider.
The experience of the product department went on to say: "It turned out that the surveillance camera in the office area failed at the same time at ten o'clock in the evening on No. 20 last month, and it lasted for about ten minutes. It's Director Xia." After he finished speaking, he turned his gaze to Xia Nuo.
He gave her a meaningful look.
Xia Nuo was slightly taken aback by the sudden name call. The sequelae of being slandered once committed a crime. Is this to doubt her meaning?
Jiang Cheng said lightly: "Understood, you go out first."
After he went out, Jiang Siwen looked at her and joked: "Little assistant, desperate Sanniang, do you care about Lao Jiang's overtime pay?"
"."
Jiang Cheng glanced at him: "Does she still need overtime pay?"
Jiang Siwen said: "Brothers have to settle accounts."
Jiang Cheng said disapprovingly, "As long as she is willing, the company can give her anything."
He had a look of being struck by lightning: "Lao Jiang, you have changed. You were so ruthless before, but now you would rather have a beauty than a country."
Jiang Cheng smiled and said, "I agree with you, but beauty..."
The eyes of both of them looked at Xia Nuo with black hair in tacit understanding.
Xia Nuo stared at them helplessly and said: "Bosses, have you misplaced the focus? Now that it is imminent, you are still in the mood to joke."
Jiang Siwen gave her a comforting smile and said, "Don't worry, this is a trivial matter, and it's already being dealt with."
"Small matter? Didn't you all get very angry in the meeting just now?"
Jiang Siwen sighed and explained: "The reason for getting angry is that these people shirk responsibility from each other whenever they encounter problems. This is a big taboo in the development of enterprises. Let's take it as a lesson for them this time."
She nodded thoughtfully, suddenly remembered something, and asked, "Well, there is an insider in the company, so you don't intend to suspect me?"
Jiang Siwen: "You want us to suspect you?"
"Of course not." She was once suspected and misunderstood, and that feeling was uncomfortable. How could she hope that someone would doubt herself.
Jiang Siwen said sourly: "Old Jiang said that as long as you want the whole company to be yours, do you still need to sell the company?"
Xia Nuo blushed, and gave him a blank look, a little embarrassed: "He's joking and you take it seriously."
She frowned and asked, "By the way, who do you think is the ghost in the company?"
Just after she finished asking, Jiang Cheng's computer rang.
He raised a dangerous and evil smile, and his eyes were cold and stern: "Who it is, come and see."
Xia Nuo walked behind him with a puzzled face, and Jiang Siwen also walked over.
It's the surveillance camera at the company's gate. Jiang Cheng has just asked someone to retrieve the video of that day and send it over. At around [-]:[-], a strange person entered the company's gate with sunglasses and a mask on his face. It was impossible to tell who it was. .
At about [-]:[-], this person walked out quickly.
Jiang Siwen couldn't help being rude: "shit, how do you recognize this?"
Xia Nuo felt the same way, there are so many women in the company, why don't they check them one by one.
After watching for a while, she stared at a spot on the screen, her eyes wide open, unbelievable, is it her?
(End of this chapter)
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