Workplace Xiaobai turns around

Chapter 15 Manager Questioning
"I'm really speechless. Is this how you all treat your customers? When you encounter problems, you first use money to block other people's mouths? Do it face to face, but do it behind your back, thinking that others are rare for the little money you give away? The last time I received your email, I slightly dispelled the idea of ​​the court, and now I tell you that I don’t need the money, and I don’t accept any apologies from you, there is only one way now, see you in court!”

Gu Ruoxi saw that this message was sent at 7 o'clock yesterday afternoon, knowing that it might not help the matter, but still replied a more sincere and official email.

If it goes to court, the company's reputation and losses must be minimized. Gu Ruoxi plans to find out the product quality videos and some work videos of the company's design department and safety supervision department.Then he sent screenshots of the content of the three emails to Manager Wang.

It wasn't until around 8:[-] that people came to the company one after another to swipe their cards for employment.

"Ruoxi, it's so early."

"Xu Wei, good morning"

Xu Wei was an intern who was promoted together with Gu Ruoxi back then, and the relationship between the two has always been good or bad.

Gu Ruoxi got up and went to Manager Wang's office, knocked on the door three times and heard "Please come in", Gu Ruoxi pushed the door open and entered.

"Ruoxi, you did a good job last night. The Ministry of Foreign Affairs told me that you have received a contract from Italy. You have done a good job in this matter. The salary rewards given by the company will be sent directly to your account , In addition, the rewards in kind will go directly to the Finance Department to collect."

"Okay, thank you Manager Wang."

Manager Wang looked at Gu Ruoxi with a more serious expression: "Why did you come to me?"

"Manager Wang, I have something to tell you."

Then Gu Ruoxi printed the screenshots of the three emails just now and placed them on Manager Wang's desk.

Manager Wang looked at them one by one, and when he saw the end, his expression became more and more serious, and he asked impatiently, "When did it happen? Why didn't you deal with such an important matter earlier? Gu Ruoxi, you usually do things I also know, why are you so foolish to use money to block other people's mouths?"

Facing pressing questions one after another, facing Manager Wang's saliva-spattering questioning, Gu Ruoxi said to Manager Wang without changing his face: "I didn't handle the matter. In the second email, my reply to that client was in Here, take a look."

Manager Wang's face softened a little after reading it: "How did you deal with the second email? If you handled it properly, even if we went to court, it wouldn't have any impact on us. Instead, the customer was aggressive. The third email The reply must also be sincere, and this farce will probably win a good reputation for our company by then."

"When I sent the second email, I went to Director An, and I wanted her to notify all staff to hold a meeting, and find out the employee who had a bad attitude towards customer service. certain damages.”

Manager Wang was puzzled and said: "In this case, why is the content of the third email so extreme and sharp? Do you know how much negative impact it will have on our company if it is really spread to the public media?"

"After I went to Director An, Director An was in charge of the follow-up processing of the matter. When I discussed with Director An that day, her decision was to ask the finance department to compensate some money, but I don't know the exact amount. "

When Manager Wang heard this, he immediately called his assistant on the internal line.

"Immediately go to the Finance Department to find the financial outflow records of the past two days, and send them to my office after you find them."

"Ok."

After making the call, he said to Gu Ruoxi, "Ruoxi, you go back first, I need to report this matter to my superiors."

(End of this chapter)