Rebirth 1983

Chapter 395 Three Guarantees Policy Appears
"Okay, the Three Guarantees service is a breakthrough, you just need to ensure the implementation of the preferential policies of the major supermarkets, don't play tricks, let the common people think that our supermarkets are deceiving people!"

Chen Song is sitting in a hotel in Kyoto right now, borrowing the phone in the room to give orders to his subordinates in Zhejiang Province.

"Yes, as long as it is a product quality problem, it will be refunded within half a month, replaced within one month, and repaired within one year. But there is one thing that needs to be explained in advance. The damage caused by man-made is not within the scope of the three guarantees. Everyone must remember clearly and must make an agreement with the customer in advance to avoid accidents when it is time."

"Okay, that's it. Keep an eye on Haier's supply of goods. I've made an agreement with the factory manager Zhang over there. The payment will be settled monthly! That's it, I'll hang up first."

Although he had just arrived in Kyoto, Chen Song was still quite worried about whether the three-guarantee service he proposed could be implemented properly, so he made a phone call to inquire.

But at this moment, thousands of miles away in Zhejiang Province, outside a certain 'Jiajiale' supermarket.

A nearly [-]-meter-long banner appeared above the door of the National Electric Mall. The simplified six characters seemed to have magical powers, attracting passers-by to enter the store.

"Cool and One Summer" offers great discounts, high-quality domestic refrigerators are sold at a discount, and you can enjoy the three-guarantee service of "repair, replacement, and return" for immediate purchase!
This store is a directly-operated store, and the owner was sent out by someone from the main store. At this moment, he kept smiling politely, but he was uneasy in his heart. He thought that the batch of refrigerators brought by the boss would be placed in the home appliance sales area to slowly digest and sell them. Who would have thought that the boss would move so fast. Haier had just delivered the goods two days ago, and today he started offering big discounts, and even yelled out such slogans.

Thinking about the sales price set by Chen Song, the store manager became even more unconfident, and looked sideways at the waiters who were following up with the customers in the store to explain.

Almost every waiter is surrounded by a group of people, most of whom are aunts, and behind them are Haier refrigerators that have just arrived.There is a price tag on each refrigerator, and the number tag of 1299 yuan is enlarged.

The waiters patiently answered everyone's questions without any panic, which relieved the nervous store manager a little.

The old ladies gathered around the waiter, asking all kinds of questions: "Other brands of refrigerators only cost 800 yuan. Why are you selling them more expensively than others when you offer big discounts? Are you lying?"

"I used to come to the 'Jiajiale' supermarket often, and the things here are quite cheap! I thought that today's special offer would be cheaper. Isn't this a scam!"

In the face of these doubts, the waiters had expected it a long time ago. They had been asked these similar questions in a meeting before and knew how to answer them.

They kept their calm smiles unchanged, looked at the aunts and aunts who were talking and asked, "Comrade, I can sell it to you at the price you said, but I don't guarantee the quality of the product, and I don't provide three-guarantee service. Do you dare to buy it?"

The aunt who asked questions suddenly stopped talking.Although he was still a little unconvinced, he didn't speak again.

In the past, it was necessary to buy refrigerators with a ticket, but now many of them don’t need a ticket, but the supply of goods is basically gone. As long as there are some in-demand electrical appliances in the mall, they will be bought quickly, so it doesn’t matter whether the quality of the product is good or not?

The waiter smiled and said, "Aunts and customers, the brand we sell is called Haier. Some of you may or may not have heard of it, but it doesn't matter.If you believe me, you can go to the old newspapers from the past two years. There was a report on the Haier refrigerator factory, and there was a report that the manufacturer smashed refrigerators with quality problems. '

"What? Smash the refrigerator? It's real!"

"Isn't this a waste? Why don't you sell it to us cheaper!"

The waiter nodded at the person who spoke, "When I first received the sales task, I heard the same reaction as you when I heard the news. As long as I can sell it to the common people at a cheaper price, wouldn't it be fine? At least I can get some money back. Anyway, the common people bought it cheaply, so we can't pursue quality problems. Besides, other domestic manufacturers also do the same."

It seems to have the same thinking as the customer, but the taste is obviously a bit wrong after saying it, which makes the common people around have different expressions.

"According to what you mean, should we ordinary people suffer?"

"That's right, you little comrade needs to improve your ideological consciousness!"

The waiter chuckled and quickly waved his hands: "It's not that I'm not enlightened. Isn't what I'm telling the truth?"

No one pays attention to the waiter. Somehow, the things that I used to take for granted are not right today?

"I'm not bragging. Our 'Jiajiale' supermarket is a large national chain company anyway. We can't blow up our own brand. Because of this, we signed an agreement with the manufacturer and strive to provide everyone with the best quality refrigerators. Otherwise, we couldn't bother to promise everyone three guarantees."

As he said that, the waiter suddenly pointed at the store manager: "Don't you believe me, that is our store manager. Today, in front of everyone, let the store manager tell the comrades, is the three guarantees real? Is it worth the price!"

The firepower shifted, and all eyes focused on the store manager, which made the restless store manager even more nervous. He was afraid that he might say the wrong thing, but thinking of the task ordered by the boss Chen Song, he still said loudly: "Everyone, when to buy and when to start counting three guarantees, based on the date of the receipt, our store is interesting enough!"

The waiter chimed in again: "Comrades, summer is coming soon, and the newspapers say that the temperature this summer will be several degrees higher than last year. Once you buy the refrigerator, you can eat popsicles anytime, anywhere!"

"Wait, I'll ask my wife to get the money."

Someone said something and turned around and walked out, while someone hesitated for a few seconds before leaving.

A group of people left, and a few people stayed behind. They all came with money, and now they were directly persuaded, so they paid the money on the spot, and called Xiaosanlun to take the refrigerator home.

"Shop Manager, I finally finished explaining. I was scared to death. The price is so high, it's more expensive than imported ones. I'm afraid I won't be able to sell it." The waiter who explained just now came to the shop manager and smiled wryly in a low voice.

"Isn't this sold? It's still the boss!" The store manager said with emotion: "Our supermarket used to have so many customers because it was cheap, but now we are calling for a three-guarantee policy. Although the price is a bit high, there are still people who are willing to try it. This is terrible, and it will probably disrupt the entire electrical appliance market."

"What? Still messing up the entire market? Is it so serious?" The waiter opened his eyes and asked in disbelief.

"You don't know that, or you are just a waiter, and I am the store manager! If the product quality can stand the test, domestic refrigerators are likely to affect the sales of imported refrigerators. If the product quality is still as unstable as before, you only need to do three guarantees to establish a reputation for keeping your promise. With this reputation, you can win the trust of many customers."

"What makes me think the boss is even more powerful is that no matter what we do, our supermarket will not be at risk. We will make money first, and the risk will be borne by the Haier manufacturer. This is a very clever move."

The shop manager's admiring gaze made the waiter feel confused.

……

While in Kyoto, Chen Song hung up the phone and was relieved to know that the Three Guarantees policy was implemented normally and sold a lot of Haier refrigerators.

Just about to take a break, suddenly the door of the guest room was knocked hurriedly with a "dong dong".

Chen Song frowned, put down the things in his hands, put on a pair of trousers, and walked to the door with his upper body bare.

"Who?"

"Hi, I'm Mr. Zhou sent to pick you up!" A man's voice came from outside the door, rich and resounding.

(End of this chapter)