Chapter 434 Sufficient influence
"Lu Chen, I bought fake goods in an online store. Can you help me protect my rights?"

"I applied for a membership card at the gym, but the gym suddenly closed and all my money was lost. Can Lu Chen help me?"

"The travel itinerary I booked was unilaterally canceled by the travel agency, and they refused to refund. What should I do?"

Lu Chen looked at these barrages and felt filled with a sense of responsibility.

He knew that he could not just solve one problem, there were more consumers who needed his help.

He took a deep breath and said loudly: "Don't worry, everyone, I will do my best to help you solve these problems! I will contact the relevant departments and businesses to fight for the greatest rights and interests for everyone!"

"At the same time, I also hope that everyone can keep relevant evidence and shopping vouchers, so that we can be more effective in safeguarding our rights!" He said seriously to the audience in the live broadcast room.

Close communication carried out the entire live broadcast process.

The live broadcast didn't end until late at night.

The lights in the ward gradually dimmed.

Lu Chen sat in front of the camera, with a hint of fatigue on his face but his eyes remained firm.

He stretched his body, feeling a little stiff from staying in the same position for so long.

"Zhao Cheng, how's the recording going?" Lu Chen asked softly, with a hint of hoarseness in his voice.

Zhao Cheng raised his head and looked at Lu Chen excitedly: "Brother Lu, there are too many! I have recorded hundreds of questions, and they are all the ones that people have responded to most. We need to verify and solve them one by one."

Lu Chen nodded slightly, he was not surprised by this result.

After all, consumers’ long-standing rights protection issues finally have an outlet.

He knows that he has a great responsibility and must take every problem seriously.

"Okay, we will start taking action tomorrow." Lu Chen said, "I will contact some relevant departments and experts to help us deal with these problems. You must also be prepared, we may face some challenges."

Zhao Cheng nodded heavily: "Don't worry, Brother Lu! I will do my best!"

At this time, Zhang San had fallen asleep on the table.

Lu Chen looked at Zhang San and couldn't help but smile.

"Ms. Nurse, please help me take Zhang San back to the ward." Lu Chen said softly.

The nurse lady heard the sound and came over. She gently pushed Zhang San awake: "Mr. Zhang, wake up. It's time for us to go back to the ward and rest."

Zhang San opened his eyes in a daze and saw the nurse. He struggled to sit up: "Oh, okay. Thank you."

Lu Chen came over and patted Zhang San on the shoulder: "Thank you for your hard work, brother. You go back and rest first. We still have a lot to do tomorrow."

Zhang San looked at Lu Chen, his eyes full of gratitude and respect: "Brother Lu, you have really worked hard. Don't worry, I will always support you!"

After saying that, Zhang San slowly walked out of the live broadcast room with the support of the nurse.

Zhao Cheng also started to pack his things and prepared to go back to the hotel to rest.

He looked at Lu Chen and said with some worry: "Brother Lu, you should also pay attention to rest. Your body has not fully recovered yet."

Lu Chen smiled and reassured Zhao Cheng: "Don't worry, I will take care of myself. You should also rest early, we will continue to fight tomorrow."

Zhao Cheng nodded, picked up his backpack and walked out of the live broadcast room.

He looked back at Lu Chen and saw that the latter was sitting there quietly, as if thinking about something. …

Early the next morning, the sunlight filtered through the gaps in the curtains and shone dappledly on Lu Chen's bedside.

He rubbed his sleepy eyes, quickly sat up from the bed, and turned on his phone to check the latest news.

After last night's live broadcast, he knew that there would be a storm today.

Sure enough, as soon as the market opened, the stocks of many companies that Lu Chen recorded last night were severely affected.

The Anxin fruit store chain is just one of them. There are other companies involved in consumer rights, such as "Fast Home", "Blue Travel Agency", etc. Their stock prices have fallen one after another, and their market value has evaporated heavily.

The first is the Anxin fruit store chain, which issued a more detailed apology statement.

Next came Express Home, who were exposed for selling low-quality homewares.

In the statement, they admitted that some products had quality problems and said they would immediately recall the products involved, provide full refunds to consumers who had already purchased them, and provide an additional home care kit as compensation.

The "Blue Travel Agency" was exposed for unilaterally canceling travel itineraries and refusing to refund.

They explained in the statement that the cancellation was due to force majeure, but they were indeed negligent in handling the refund issue.

To this end, they stated that they will immediately contact affected consumers to fully refund travel costs and provide an additional free travel opportunity as compensation.

"It seems that Lu Chen's influence is so great! He mentioned it last night, and all these companies responded obediently today!"

"Quick Home's response is quite sincere. I hope they can truly strengthen product quality supervision and stop disappointing us consumers."

"Blue Travel's solution is also good. Although the trip was canceled, it was a blessing in disguise to get a full refund and a free travel opportunity."

Of course, some netizens have reservations about the companies' response.

"These companies only responded because of the pressure from public opinion. Without Lu Chen's exposure, they might have continued to deceive consumers."

"I think we can't just look at their statements, but also their actual actions. After all, there are too many companies that say one thing and do another."

"I hope Lu Chen can continue to pay attention to this issue and speak out for us consumers! The greater his influence, the smoother our road to rights protection will be!"

Lu Chen looked at these comments and was filled with emotion.

At this time, there was a gentle knock on the ward door, and Zhao Cheng hurriedly walked in, followed by Wang Xiaoya.

"Brother Lu, everything is ready!" Zhao Cheng said excitedly, "We can go to the regulatory authorities now and file a formal complaint."

Wang Xiaoya also stepped forward, her eyes firm, obviously supporting this action as a representative of the victims.

"Brother Lu Chen, I'm ready too," she said, "Let's go together, speak out for consumers, and complete this matter for Zhang Kai."

Lu Chen sat up from the bed and nodded seriously: "Okay, let's set off together."

The three of them walked out of the ward together, and Zhao Cheng acted as a temporary photographer, live broadcasting the entire operation.

However, when they walked to the hospital gate, they were shocked by the sight in front of them.

A large number of reporters and media were already waiting at the door, with cameras and microphones pointed at them.

Obviously, this operation has attracted widespread attention.

(End of this chapter)

Tap the screen to use advanced tools Tip: You can use left and right keyboard keys to browse between chapters.

You'll Also Like