The reborn peasant girl has space for farming

Chapter 2379 Growth
I am really happy to be able to help you all, and I am also particularly willing to help you enjoy the feeling of being with you more. During this time with you, I feel that I have grown a lot.

I hope that in the days to come, I can do more, and I also hope that I can do better and do more practical things for everyone.

And if you have any opinions, you can also give me feedback. As long as it is for everyone's good, I will definitely work hard to benefit everyone, and everyone can just do what they should do. "

Bai Meixi has very few requirements for everyone, and is also very sincere. She just hopes that everyone can do what they should do.

After everyone applauded, they went back to their seats and did what they should do.

"Xiao Li, your work has been really excellent recently, and the employees are also very good. Even the probability of making mistakes is very small. I really hope that you can continue to work hard to maintain this state.

You must know that what we are mainly doing now is food-related matters, so I hope everyone can pay attention to this aspect. You must know that there are many safety issues, which are also big things. However, recently, safety and quality control have become a key issue. You did a particularly good job. "

Bai Meixi said with a smile, it felt like Xiao Li had indeed achieved these things to an extreme, and basically done everything.

"Don't worry, it will definitely get better and better, and I also know what we should do. Plus, you already told us in the last meeting,

The first is food safety, and the second is customer satisfaction. Only by improving customer satisfaction can we retain customers. "

Xiao Li remembers these things very clearly.

"You understand these situations, but you don't quite understand how things are done. Although you have already held a meeting with them, the current food quality and safety issues are indeed well controlled, but there are some The service attitude of the staff is really bad.”

Bai Meixi found a friend last night and raided the supermarket to see how the service was doing, but the result was particularly bad.

"How is that possible? I've already held a party for them and asked them to pay more attention to this issue."

Xiao Li felt like he had just finished a meeting. How could this happen?Moreover, I have been focusing on attitude issues these past few days.

"How is it impossible? I went there with my friends last night because I knew that once I went, everyone would basically know each other and start fooling me. So I didn't want to do those things, so I just asked me My friend went there, so he was considered an undercover agent.

It was just in time to see how everyone was doing, and we went there in the morning, afternoon and evening. It was okay when we woke up in the morning, but at noon some people started to get impatient, and there were many stalls with no employees. .

I don’t know what the employees have been doing, but these are your problems, and I hope you can take them seriously.

If this really happens, what should I do? These are all problems. If you don't pay attention to them, I will take care of them myself. "

Bai Meixi also reported these problems to Xiao Li and asked Xiao Li to solve them quickly, because everyone's attitude was indeed bad, which also caused many customers to be in a particularly bad mood. After all, the customer's mood problem is still very important. .The original quality of supermarkets is particularly guaranteed, but the service attitude of this employee has always been particularly poor. I have visited it several times before. Although I don't feel that it is that bad, it is still in line with my ideal direction. There is a certain gap.

Yesterday, I sent an undercover agent to go in and take a look at the problem. I found that when I got up in the morning, everyone was in good condition in all aspects and could work hard at their posts. Although there would be some people idle on the sidelines. Chatting, but most people are very proactive in placing and tallying goods.

Do what you need to do, but after noon, people may start to slack off a little, and they are always rude to customers.

Especially at night, when you are about to get off work, not to mention whether you can find someone, even a lot of fruits have been packed up in advance. In this case, customers have no way to buy what they want.

Moreover, the quality of some fruits is not particularly good, so you should pay more attention to this.

"For the problems you mentioned, I am basically here in the warehouse in the afternoon or evening, and I am really busy running around. Sometimes my energy is limited, but this is indeed my problem. in place.

After all, there are a lot of customers at night, especially when our supermarkets get off work and may be later, allowing more customers to buy fresh vegetables and fruits, so many customers are willing to come to us.

The service attitude here has not kept up, and I do have a problem. I went directly to the supermarket this afternoon to raid, and I also caught some of their tricks, and imposed severe penalties. "

Xiao Li is able to recognize his own mistakes and is willing to correct them in a timely manner. He never hesitates, which is particularly good.

"Severe punishment is not the purpose. The most important thing for us is to let everyone understand from a fundamental level. What we require is the service and attitude of our employees. We must treat every customer very well. What we have to do is to satisfy our customers." .”

Bai Meixi patted Xiao Li to make Xiao Li aware of this aspect.

"Don't worry, I know what I should do. I have also discussed this issue with my employees before, and we also have training here. After training, we cannot say that it is of no use.

I still hope that everyone can move forward bit by bit according to the status of training. "

Xiao Li also knows the current situation of everyone, and sometimes when he is in the warehouse, some people in the market will definitely relax their vigilance, so he is also ready to send some more people and train some of his confidants.

"Well, this is my nephew, and he has just come here. You can take care of him more. If he is good, he can help you share some tasks in the future. And in the next five months or so, I want to You are sent to a new market and take on other important responsibilities.

After all, you have experience, and everyone trusts you.

(End of this chapter)