Chapter 2600 Problems arise
For some companies that need to use professional machines, it will show up very quickly. In about a month, you will find that the phenomenon of freezing and crashing is because its memory runs in various ways. Problems have arisen, and serious damage to the laser disc may occur.

These are the reactions of customers after they have finished using it, so everyone is slowly accepting the price issue. At the beginning, it was still difficult for everyone to accept the high price, but now it is better. a lot of.

"In the past few days, I have not only visited around, the types of major machines, and the data collection of major machines, but also visited several manufacturers that are more competitive with us, and compared a lot of them. data.

We also went to several of our old customers and repaired their machines. They still very much agreed with our after-sales maintenance. At least their psychology was relatively stable, and all the after-sales service Repairs, as long as items are not replaced, are all free.

In addition, all parts are sold to everyone at ex-factory prices, and the later maintenance costs are also relatively low, which also makes all customers feel very comfortable, including those encountered by customers. We are also actively solving problems here.

Regarding after-sales issues and pre-sales attitude, we are consistent here, and what we promise can definitely be achieved [-]%. As for pre-sales and after-sales, we have still won praise from the market. "

Chen Youpeng does a particularly good job in market research, and he also has a dedicated team to do this kind of after-sales survey work and help each manufacturer with machine maintenance, which is also very necessary.

"It's great to have you two. Everything that needs to be done is done very well, and I can feel very at ease. I have also visited several customers in the past few days and talked to them about new products. listing status.

It is true that some of their branches have chosen large machines from other manufacturers, because after all, the price is relatively favorable, but they also told me that although everything is similar, the texture after getting it is different from the There are some differences among the circular machines seen in the company.

Although the difference is not big, you can definitely feel that corners have been cut. When I first used it, there was no big problem, but the consumables used in the later period are more expensive, and they do not have professional maintenance and after-sales service. So this also leads to many machines that are prone to problems.

Including the machines that have problems on their side, they are all brought to us for repair. We still have an advantage. Although the price is higher, after all, it includes the later maintenance costs. These are still special. Highlights. "

Cheng Haiyi also knows this side of the company, and now provides very good pre-sales and after-sales services. There are also dedicated inspection personnel who perform regular maintenance, including some maintenance and upgrades of the machines.

Let customers enjoy the highest and best level of machine use, so that every customer can feel the pleasure of using it, and our maintenance workers will directly help deal with minor problems with the machine.

“Our reputation and service have won the trust of many old customers, including a machine with more than 100 units recently launched by us, which was introduced by old customers.

They came mainly for our service and later maintenance. After all, large companies use it for a long time and need to use it frequently for work, so some minor problems are inevitable.

We must know that the price of all kinds of maintenance is not low, so we should still adhere to our original intention and make the things we did at the beginning better, and we will slowly add subsequent services. "

Cheng Haiyi also feels that his company has indeed won the trust of many old customers, and many old customers get along like friends.What they do is not just a one-time transaction, but mainly about character. Only by promoting the company's brand and quality can they win better customers.

However, if it is not for their machines, they will carry out after-sales service at the original price, and they will also give everyone as much profit as possible.

You must know that all consumables are very expensive, and it is not easy to ensure quality in large machines. Large machines have always been dominated by consumables, which are consumables.

Moreover, the times are advancing, technology is developing, and upgrading is a very fast thing. However, the chip they studied this time can already be used for up to five years, which is unsurpassed by anyone.

Therefore, everyone is particularly optimistic about this chip, and feels that many things in the chip are particularly good.

Cheng Haiyi had been discussing with Professor Chen and wanted to bring this chip back. After all, after it was brought back, he could produce his own brand.

I originally wanted to tell Li Kaiming about this matter today, but seeing how hard Li Kaiming worked, he put everything into this machine inspection.

Therefore, we can put this matter aside for now. After all, it is something to talk about later, and we have not yet gone abroad to study it with Professor Chen.

If you can win over Li Kaiming and let him do research, I guess he will like it very much. After all, Li Kaiming is particularly talented in this area.

And in all aspects of technical explanations and experiments, it can be seen that not only does he test very well, but he also does many things in a very good way.

In addition, he is a top student and his ability is absolutely outstanding. He only entered the sales department because he was implicated. Otherwise, this child's future will be unlimited.

And Cheng Haiyi also learned about it from the side. Li Kaiming is a very filial child. He is now working hard to make money, hoping that one day he can take his parents from the countryside. He had two younger brothers before, but these two My younger brother died unexpectedly in a car accident.

My parents also accepted this blow, and their physical decline was indeed quite serious. Of course, Li Kaiming was particularly concerned about this child. His parents were reluctant to spend the money they earned every month, and basically mailed everything home to their parents. cure diseases,

His mother's problem was more serious, and her legs were not very sharp. This was also because one winter was about to celebrate the New Year.

(End of this chapter)

Tap the screen to use advanced tools Tip: You can use left and right keyboard keys to browse between chapters.

You'll Also Like