Beauty's Personal Physician

"calm!"

Yang Di gave a soft drink, his face was gloomy and frightening. In fact, this matter is already very clear. You don't need sister Daofeng to tell you, everyone knows who is behind this insidious method.

But the problem is that the top priority now is not to pursue responsibility, but to try to recover the losses.

This is a huge disaster. If it is not handled properly, it will be a major blow to the Shichen Vipshop online platform.

Although the monopoly effect of hot-selling products will not be affected, it is a bad result in terms of user experience.

Maybe we can talk about being attacked, but obviously, consumers today don't understand much of this.

After their user information was lost, they mainly poured their grievances on Shichen Vipshop's officials, accusing Yang Di and their technology and security defenses of failing.

What's more terrible is that because it is an e-commerce platform, those user profiles involve the issue of "account balance". If the data is lost, what will happen to the funds in the members' accounts?

That is a massive database, it is impossible to print it out on paper, and it is completely archived in the server.

Originally, there was a backup database just in case in the past. That server will not participate in platform support, and is only responsible for backing up data. Moreover, the defense methods used are also world-class. In recent years, network attacks have always been very strong. No matter how powerful a hacker is, he cannot break through the external data chain.

But this time, Lu Gou and the others had reached the conclusion immediately that it was most likely done by an insider, and it was self-evident who this insider was.

Only Shang Min's grandson has the ability and opportunity to do such a heartless act!

"Although that kid is arrogant, his ability in this area is chilling. I heard people say that when Shang Min was studying abroad, he was also a member of the International College Student Hacking League, and he was quite famous in the circle. This move is clearly deliberate." Ye Tianfeng said with the same cold gaze.

Earlier, he, Zhang Hengshui, and Kawashima Feng had a bad premonition, worrying that Shang Min was coming back to make trouble.

But under the circumstances at that time, Shang Min was transferred by the human resources department as a miscellaneous, and they were short of manpower in this area, so they had no reason to refuse.

Moreover, who would have imagined that the tortoise grandson would be so vicious in his actions. If he just tripped up the employees of the department at work, or even destroyed a few public facilities, Ye Tianfeng and the others would not take it too seriously, but that Kid, the moment he made a move, he turned the platform to death.

Attacking the database of the platform clearly aimed at injuring Shichen Vipshop as much as possible.

If it weren't for the clever people in the public relations department and the technical department, once this kind of news leaked out, thousands of netizens would have vented their complaints on the platform forums and major social networking sites.

That is a terrible disaster of public opinion!

Just as Shen Chen thought, Ye Tianfeng, Zhang Hengshui, and Chuan Daofeng are most worried about the serious issue of using the balance.

If the account level, transaction records, and points are lost, consumers will be strongly dissatisfied at most. Afterwards, as long as the platform introduces some compensation measures, and then releases the "involuntary" experience through the public relations department, the loss is barely acceptable. .

Although that will also hurt the favorability of the user experience, at least it will not cause trouble.

But right now, according to the bad news from Lu Gou, it is the entire server database that was attacked. In this matter, Shang Min, the son of a bitch, has to say that he is really capable of doing such an amazing thing. , Even Lu Gou and other experienced engineers are pessimistic and sigh that there is little hope of recovery.

In this way, if the members of Shichen Vipshop know that the balance in their accounts has disappeared, they will not be furious.

What's more terrible is that because Shichen Vipshop is an integrated online and offline platform, in order to pursue the best user experience before, all member users' accounts can not only be used for online consumption, but also for offline consumption. Membership cards with shared data, you can directly swipe the card to buy medicines in physical stores.

Based on this convenience, coupled with the tireless efforts of the Marketing Department and the Propaganda Department in various channels recently, many users are very satisfied with the new platform Shichen Vipshop, and have developed a small dependence. There are not a few members with funds.

The recharged money, no matter how much, is naturally all in the platform's official bank financial account. In essence, there is no loss of money!

But the problem is, how to explain to those members who still have balance in the account, lose account data, and even make compensation.

"It's not appropriate to publicize this matter for the time being. It's best to try to recover, otherwise even the financial supervision department will intervene in the investigation." Su Yu whispered, a little worried for Yang Di and the others.

Except for such a big matter, because it involves the property of consumers, the relevant departments must not sit idly by.

But once investigators intervene, the problem will be even more troublesome, which will endanger the platform's business license, e-commerce qualification and other aspects of authority.

"Mr. Yang, the people on duty in the public relations department and customer service department are anxiously waiting for your instructions. I suggest that this matter should also be pressed and dealt with internally." Ye Tianfeng said in a hoarse voice.

He knew that this young man had very little experience in this area. Naturally, at this time, he could no longer shirk the most worrying issues to Yang Di to make his own decisions, but give as appropriate advice as possible based on his own experience.

"Okay!" Yang Di took a deep breath, nodded in agreement, and did not stubbornly go to extremes. Now is the time when people's hearts are fluctuating. It is conceivable that the employees who come to work tomorrow will be very panicked if they know the inside story.

At this juncture, if even his boss loses his mind, the employees under him will become even more uncertain.

"You can declare to the outside world that the platform is temporarily closed for maintenance, and then find a reason to delay the follow-up problems." Li Xuanya also said cautiously.

Hearing this incident suddenly, the high spirits of the people at the table just now were undoubtedly greatly affected.

But now is not the time to think about having fun. After this kind of thing happened, I no longer have that kind of mood. Now the girls also hope that the problem can be solved quickly. Although they don't understand, it sounds serious.

Especially Ning Yunzhu and Ning Mo, the two girls were even more worried. Seeing Yang Di's appearance, they wanted to comfort him, but they were afraid of disturbing his thoughts and dared not add to the confusion.

"It can be delayed appropriately, but it should not be too long, otherwise there will be suspicion of deceiving the truth." Ye Tianfeng also took a deep breath. Now Yang Di can't mess up, and he doesn't dare to mess up. As the most important persons in charge, naturally It is necessary to do everything possible to reverse this disastrous situation.

After pondering for a moment, Ye Tianfeng continued: "In addition, we have to start thinking about the worst possible future plans. If the data is completely irretrievable, we have to start thinking about how to pay compensation or restore the member's account balance!"

Everyone heard the words, everyone was very silent, Yang Di frowned very tightly, and Kawashima Kaede was trying to adjust his breathing there. This girl has little experience in the workplace, but she is very resilient. At this time, she is also trying to help ponder.

What Vice President Ye said just now is undoubtedly the most difficult problem at present, but it is also the most unavoidable problem.

Evasion of responsibility is definitely not an option. Not only will the new platform completely lose its credibility, but the relevant departments will definitely pursue it to the end.

Judicially, this can indeed be classified as force majeure through some relevant regulations, and then limited compensation can be made under the supervision of relevant departments.

But this kind of behavior is just a trick. The rules are passed, but the reputation and favorability are gone. Those members who can't get the compensation they should pay will basically not pay attention to this platform in the future, while others Consumers, hearing similar rumors, must be full of concerns when they consume new platforms in the future.

Therefore, no matter what happens, unless the platform doesn't want it anymore, they can only grit their teeth and bear it, and must take the initiative.

But the problem is that even if they want to bear it now, they are a little clueless. Taking a step back, if the money is really stolen, as long as the data is still there, the loss is only a sum of money.

Although that number is definitely not cheap, but as some bigwigs said, things that can be settled with money are nothing.

In the eyes of Yang Di, the boss, even if he pays more for it, he will admit it!

But obviously, it's not that simple!

After the user's data is completely lost, there is no basis for them to pay compensation. It is definitely not possible to distribute the funds in the financial account of the platform evenly. Let the user report the number by himself?

Nima!Isn't this courting death!

It's not that anyone doubts the quality of modern people, but because of human nature. Once such a loophole occurs, originally kind-hearted people may take the opportunity to become greedy and blackmail them severely.

Not to mention that if you really made that kind of stupid move, there will be some villainous elements with malicious intentions who will buy membership credentials and defraud the official!

Therefore, this method sounds righteous and courageous, but in fact, it is impossible to put it into action at all, and he cannot afford to pay Bill Gates for him.

"If you really get to that point, your ideal strategy is to make consumers entangled and resentful, and carry out cumbersome selection and confirmation compensation!"

After thinking for a while, Su Yu was the first to think of a solution. She looked at Yang Di and the others, and said her own countermeasure: "There must be a bank record for recharging. With the bank statement, you can confirm all the recharging amounts in the user's account. , Secondly, you were mainly engaged in e-commerce before, and the logistics company you cooperated with must have specific information on delivery, and you can count the online consumption records based on that, and subtracting the two is the account balance!"

Hearing this, everyone's eyes lit up, including Zhang Hengshui and Ye Tianfeng, as if they had grasped a real straw in helplessness.