i am miss

Chapter 282
"What did you say!" Tao Yumei lost her composure, as if she had done something shameful, which made her very angry.

"Vice President Tao, don't be impatient. I didn't mean that you did something wrong, but I just think this kind of thing can be solved better." Gu Xinning comforted.

"An afterthought." Tao Yumei whispered angrily, and then raised her voice, "In that situation, if you can think of a solution, you will do it quickly, and you can think about it?"

"Vice President Tao's solution is not a problem." Gu Xinning ignored the distraught Tao Yumei, and said calmly, "It's just that these things should not be done by the vice president. There are salespersons and floor managers in the mall, and Vice President Tao only Just ask someone to do it.”

"Isn't everyone doing the same thing?" Tao Yumei sneered, "Am I more noble than salespersons and floor managers?"

"There is no distinction between high and low." Gu Xinning did not take advantage of Tao Yumei's tricks, and it would not be her problem to cause dissatisfaction among the employees. "But the position of vice president is not suitable for choosing clothes for customers. This should be the business of the salesperson and the specialty of the salesperson."

"They are thinking about selling the product, not whether it is suitable or not." Tao Yumei said bluntly.

Gu Xinning admitted that Tao Yumei was right, but she just said: "No matter what, the vice president shouldn't do this. Next time this VIP customer comes again, will Vice President Tao help her choose clothes again?" ?”

Tao Yumei's face turned red and then pale. When she faced a problem and needed to solve it, she could accept it if she was asked to do this.But the customer took the initiative to ask her to choose matching clothes, that would not work, how could she do that kind of thing, she is not the customer's servant.

Gu Xinning's words were on point, and the meeting room was quiet.

"If this is done by the salesperson, next time the customer comes again, let the salesperson choose for the customer. This is the job of the salesperson." Gu Xinning continued to work hard, "Even if there are insufficient salespersons, they may not be able to choose clothes. You can point out the salesperson from the side, and the next time the customer comes, they may not be so picky, so there is no need for Vice President Tao to do it himself."

Gu Xinning's words completely vetoed what Tao Yumei had done.

She stepped forward to solve this matter, as if it was for the sake of performance. She could have let the salesperson or the floor manager solve it, but she wanted to do it herself.

This is good, it's hard to get off the tiger.

If this VIP customer comes again, when she is asked to choose clothes by name, will she go there?

Not going will make customers unhappy, and going is a self-deprecation.

Tao Yumei's head grew bigger.

"It's useless to think about it now. Let's find a way to solve it when something happens. Maybe our VIP customers are very reasonable and won't make such a request." Gu Xinning said indifferently, hiding the trace of schadenfreude in the bottom of my heart.

Reasonable?

Tao Yumei's heart sank when she thought about it. If she was a reasonable person, she wouldn't think about complaining about the shopping mall's services.

The more I think about it, the more bleak my future looks.

"There is one more thing to do in this meeting." Gu Xinning took out the thick stack of investigation reports, "I mentioned the matter of building a centralized distribution warehouse before, and the employees of the marketing department and the investment department have already investigated some places and selected There are several places suitable for building warehouses, and I plan to visit them in a few days."

"Warehouse distribution is distributed in several places, so can the background management be better?" Song Jianzhong asked.

"Now the background management has actually been separated, and any product that leaves the warehouse is sent by fax." Gu Xinning briefly explained, "The products needed by the mall will be sent to the warehouse by fax. The documents will be sent to the background management, and the delivery operation will be carried out by fax, and after the store receives the goods, the background management will also confirm the receipt operation.”

The people in the conference room listened carefully, and Gu Xinning continued: "The fax is only counted after the signature of the store manager and the warehouse team leader. The warehouse is responsible for the delivery and transportation problems, and the store is responsible for receiving the goods." , the background management does not need to order goods. No matter how many warehouses, as long as the goods are shipped by fax, the background management will not make mistakes.”

Gu Xinning made it very clear and clearly divided rights and responsibilities.

She has thought about this matter countless times, and Gu Xinning has also thought about the small details around her. Although she is not sure that there are no mistakes, there will be no obvious problems.

"Why did you think of building the warehouse separately?" Song Jianzhong pondered for a moment, then asked again.

"Because shopping malls are spread all over the place." Gu Xinning said, "The places I chose this time are suitable for spreading across the country, so that they can be transported nearby. In a few years, the cost of building warehouses can be earned from the transportation fee." came back."

Regarding the development of the online market, Gu Xinning did not mention it. That idea is still immature, and she wants to develop it gradually.

"In the future, the background management staff will no longer belong to the shopping mall, and their salaries will be paid by the headquarters. They will no longer count and receive goods, but the shopping mall and the back-office management staff will still be responsible for the inventory at the end of the month." The mall is independent, they are no longer linked to the profit of the mall, and they don't need to balance the accounts for the mall.

Although the new background management system can find something wrong on the server, it is also very troublesome to find the huge amount of data.

Pulling out the background management can eliminate the collusion between a large part of the shopping malls and the background management, and make false data to flatten the data.

"Won't this increase the salary burden of the headquarters?" Tao Yumei disapproved, "There is only one backstage manager in a shopping mall, but in total, there are more than one or two. The burden is too heavy."

"The revenue of the shopping mall has been partially adjusted." Gu Xinning signaled Ding Chen to send the document.

This is a new measure of shopping mall distribution, sales commission, and rewards, which increases the cost that the mall should pay, but also increases the reward commission.

In other words, Gu Xinning calculated the salaries of the background management staff.Because the revenue from the shopping mall will collect part of the money to the headquarters, Gu Xinning will overcharge this part of the salary to maintain the balance of the salary payment at the headquarters.

It is undeniable that at this time, the salaries of the staff in the mall have been reduced a little, but not much.

However, after the sales of the mall have completed the basic quota, the commission will be higher than before.

The better the sales volume, the better the revenue of the mall, and the higher the salaries of the employees, it is nothing at all to pay the background management staff.

Backstage management positions are returned to the headquarters, and the mall cannot be allowed to pay this part of the salary, and the headquarters cannot afford the salaries of so many people, so the reform of the profit commission of the mall must be carried out.

(End of this chapter)