The world's greatest get rich bible

Chapter 68: Know Your Enemy, Understand Yourself: Be an Intentional, Highly Skilled Communicator 1
Volume 5 Chapter 1 Know Your Enemy and Understand Yourself: Be a Highly Skilled Communicator with Heart [-]
Perceive the world of others with empathy
As for empathetic listening, the starting point is to understand rather than respond, that is, to clarify a person's concepts, feelings and inner world through speech.

-- "The Seven Habits of Highly Effective People"

"To know whether someone else's shoes fit, walk a mile in their shoes." This English proverb illustrates the importance of empathy.When two people have a conflict at work because of something, the person who is blamed will often say "try sitting in my position, and you will do the same", which is also the habit of empathy.

In interpersonal communication, "empathy" plays a very important role.Using "transposition thinking" to guide people's communication is to let us change places, understand the emotions of others, and understand the situation and feelings of people around us.Only by fully understanding other people's emotions and needs in communication, expressing one's own intentions correctly, and understanding problems from the perspective of others, can real communication be achieved.

Empathy is an important psychological concept.It basically means that if you want to truly understand others, you must learn to look at problems from the perspective of others.Empathy is the basis of sympathy, caring, and altruism. People with empathy can perceive the needs of others in subtle ways.

Before Christmas, a mother took her 5-year-old son to buy gifts.Christmas carols echoed in the streets, the windows were decorated with lights, cute elves in costumes sang and danced, and the shops were full of colorful toys.

"With what excitement a five-year-old child will look at this splendid world!" thought the mother without doubt.However, she never expected that her son would suddenly grab the corner of her coat tightly and cry "woo woo".

"What's the matter? Baby, if you keep crying, you won't get presents from Santa this year."

"But, mother, my shoelaces are untied..."

The mother had to crouch down on the sidewalk to tie her son's shoelaces.The mother raised her head inadvertently, ah, there is nothing - no gorgeous lights, no charming windows, no Christmas presents, and no richly decorated dining table... It turns out that those things are too high, and the child can't see anything not see.What fell into his eyes was only a pair of thick feet and the low skirts of women, rubbing and colliding with each other there...

What a dreadful scene!This is the first time the mother has looked at the world from the perspective of her 5-year-old son.She was so shocked that she immediately picked up her son.

Since then, the mother has kept in mind that she should never impose what she thinks is "happiness" on her son, but should look at the problem from the standpoint of the child.

People are generally used to starting from their own point of view, so they often habitually impose their own ideas on others.In fact, if you want to understand each other better, you must learn to look at problems from the standpoint of others, which can also avoid many unnecessary conflicts.Therefore, we should cultivate the habit of empathetic thinking.

However, it is not enough to understand from the perspective of others. Empathy has something deeper.We can divide empathy into two levels.The superficial level of empathy is to understand from the perspective of others, understand the information of the other party, and understand what the other party is saying; while the deep-level empathy is to understand the emotional components of the other party and understand the hidden components of the other party, so that we can truly Understand what the other person means.

In communication, only superficial empathy is not enough, and deep empathy is needed.Especially for those who are not good at expressing their own thoughts and opinions, if they cannot think through empathy, it will be difficult to gain insight into the other party's implied or hidden true emotions, which will cause communication barriers.

Real empathy must be a process of "empathy". It is necessary to stand on the standpoint of others from the bottom of your heart, to feel others as you feel yourself, to think about problems and see the world from the eyes of others, and to look at the world from the perspective of others. To experience life through the state of mind, so as to narrow the distance with others.

(End of this chapter)