dear lawyer

Chapter 70
The clerk didn't expect that the aunt would hold her tightly, no matter how hard she tried to break free, it would be useless.

She had just come to work not long ago, and she had never experienced such an aggressive client, her anxious eyes were red, "Manager, save me, this woman is crazy."

When the aunt heard the word 'store manager' her eyes flashed, she immediately let go of the clerk's hand, and said aggressively to Shan Yuwei.

"You are the store manager. I really didn't expect you to be the store manager like this. There is such a big problem with your shoes. As the store manager, you don't care about it."

"Madam, here we first apologize to you. If there is a quality problem with the shoes you bought in our store, we will give you an explanation after verification. I hope you can give us a few minutes."

Shan Yu said something neither humble nor overbearing, but his eyes fell on Chen Xiuling who was standing on the edge watching the excitement.

Shouldn't it be the time for her to show up as the deputy store manager at such a time.

Chen Xiuling received Shan Yu's slightly displeased eyes, walked over slowly, and explained in a pretentious manner, "The store manager, I don't care about this matter, it's just that this lady is looking for you by name, I'm a deputy store manager I can't be the master."

"I don't want any deputy store manager. I must find your store manager in charge. If you don't give me a satisfactory explanation, I will report to you for cheating customers." The aunt reached out to catch Shan Yuwei.

Shan Yu turned away slightly, frowned slightly as he looked at the persevering middle-aged woman, and his polite tone remained unchanged, "Ma'am, we have promised you that if there is a problem with the shoes in our store, we will definitely give you a new one." Get another pair."

"What do you mean your shoes have a problem? It's your problem. You can see for yourself." The aunt threw the shoes in her hand to the ground.

Shan Yuwei was not annoyed, squatted down to pick up the shoes, and took a look at the location where the woman said it was damaged. There was a crack on the heel, which I couldn't even notice if I wasn't careful.

But for a brand store, what it sells is service and quality. This kind of minor damage should not appear, and the damaged place is not intentional.

It's just that the woman in front of her will actually buy the latest summer high heels, which are also quite expensive.

Including this woman's pair, they sold a total of two pairs in their store, and the other pair was exactly the pair that Lu Zecheng gave her some time ago.

She didn't look down on this woman, but looked at her dress and behavior, she didn't look like a person who would spend tens of thousands to buy a pair of shoes.

No matter how this pair of shoes got into her hands, it was indeed their clerk's mistake, "Sorry, ma'am, it's our store's problem. We'll exchange a pair for you. As compensation, the price of this pair of shoes will be charged to our store."

The aunt was stunned for a moment, she didn't expect that Shan Yuwei would change her shoes so readily, without even asking her to pay a penny, and unconsciously glanced in Chen Xiuling's direction.

Chen Xiuling pretended not to know, and inadvertently tapped twice on the side of her thigh with her fingers.

The aunt immediately understood, she sat on the ground with a 'bang', and began to cry and shout, "You unscrupulous people, finally admit that it is a problem in your store, and now you want to get rid of me like this, It’s not that simple, I’m going to call the police, I’m going to sue you.”

Shan Yuwei keenly caught this detail, and her brows furrowed even deeper. Could it be that this matter has something to do with Chen Xiuling.

It's just that there are too many onlookers. In order not to affect the customer source in the store, she had no choice but to say patiently, "If you are not satisfied with anything, we can cooperate with your request to deal with it at any time."

He turned sideways and said to the person next to him, "Xiao Song, go and call the police."

"It's the store manager." Xiaosong was about to go to the front desk to make a phone call. The store manager was domineering, watching how the aunt on the ground was still making a fuss.

Shan Yuwei's volume increased a little, and he said loudly to the aunt and to other people, "No matter which customer buys shoes from our store, as long as there is a problem within the scope of the warranty, we will definitely give you a satisfactory answer .”

Others saw that Shan Yuwei was fair and generous, and didn't deal with it hastily just because it was a brand store, and felt that the women on the ground were making too much noise.

Comments started to lean the other way.

"I said aunt, their store manager didn't pay you for a pair of shoes, and didn't want your money. I don't think we should pursue it any further."

"Yes, aunt, you see how good the store manager's attitude is, just accept it as soon as you see it, don't be too unreasonable and unforgiving."

"That's right, I thought it was really a shop bully. Now it seems that the after-sales service of this shop is really good."

Auntie felt a burst of heat on her face, but she couldn't just let it go. If she really called the police, she was even more afraid that it would end badly.

"What's going on, there are so many people around the door of the store." An unhappy male voice sounded.

Chen Xiuling couldn't help but brighten her eyes when she saw the person coming, and said eagerly, "Wang, District Chief Wang, why are you here? The store is in chaos right now."

She originally wanted to call him Brother Wang, but she was worried that people would lose her tongue, so she changed her name.

Brother Wang was the one who was arranged by the headquarters this time, and he was naturally pleasant to Chen Xiuling, "What's going on."

Chen Xiuling glanced at Shan Yuwei's direction in embarrassment, looking like she wanted to speak but couldn't stop.

Brother Wang understood at a glance, "Shan Yuwei, how did you become the store manager? A small incident made the store full of smoke, and I heard that the police will be called. Do you know how much this affects our store? what."

If Shan Yuwei couldn't see that the two of them were singing oboe, then her career in the past few years was really wasted, and they probably found the middle-aged women on the ground.

In order to pull her down, it was really painstaking, trick after trick.

Shan Yu looked at him with slightly clear eyes, and said unhurriedly, "District Chief Wang, I have done my best on this matter. If this lady is unwilling, we can also go through legal procedures. What do you think?" .”

"You are making unreasonable words. I saw your attitude just now. The head office asked me to come over to evaluate your performance. I didn't expect you to treat customers like this." Brother Wang winked at Chen Xiuling.

Chen Xiuling nodded imperceptibly, helped the aunt who was sitting on the ground up and said pitifully, "This lady surprised you. We will definitely give you a satisfactory answer. I hope you can understand."

Following Chen Xiuling's words, the aunt pointed her finger in the direction of Shan Yuwei and said, "If you had this attitude earlier, I wouldn't be so fussy with you, who made you women bully too much."

Brother Wang arrogantly instructed Shan Yuwei, "If you haven't apologized to this guest, tell the caller to hang up immediately."

"Director Wang, I've already explained to this lady, and shouldn't the inspection of these shoes be by Deputy Store Manager Chen?" Shan Yu slightly emphasized the word 'Deputy'.

I would also like to remind Chen Xiuling that she was supposed to be responsible for this matter, but she had to come out to clean up the situation because she was the store manager.

(End of this chapter)