I really don't want to eat soft rice

Chapter 474 Existence

For a while, Feiliu Express also fell into a crisis of public opinion because of this video.

Feiliu Express moved other people's cakes. It is normal to have this kind of video exposure and infinite magnification.

At this time, Gui Wuji jumped out to comment again.

He eloquently wrote thousands of words, commenting on Feiliu Express from the perspectives of the Internet, the macro situation, and disputes between drivers and passengers.

Although these words are all to discredit Feiliu Express.

But thinking about it carefully, what he commented was not unreasonable.

After the crisis of public opinion came out, Han and North Korea called Niu Ba, Zhang Hu, Charlie and others for an emergency meeting.

Some time ago, because he had a lot of things to do, he didn't ask too much about some details of these products.

Just let Charlie and the others decide.

"Mr. Zha, you are in charge of this project, what do you think?"

Han and North Korea also asked straight to the point.

"Mr. Han, although the driver is wrong, the passengers are also wrong."

"Besides, there are not a few disputes between taxis and passengers."

"It's obvious that someone took advantage of this incident."

Charlie also expressed his thoughts directly.

He doesn't think there is any big problem with these designs of his.

"It's true to make use of the topic."

"But this also proves that our products are still not good enough for people to have the opportunity to solve problems."

"Your design, I can't say it's bad. It's just the evaluation of some service systems that dispatch orders, and it seems that there is nothing wrong with it."

"There's nothing wrong with being tough on drivers and giving passengers a better experience."

"But it's not a good thing to be too strict, or to indulge passengers too much."

"We can't treat every passenger as a very understanding and caring customer."

"The rationality of the system cannot be relied on human understanding."

"As long as there are loopholes, there will be people staring at the loopholes."

"Now it's the driver and the passenger who are arguing. Don't let the next time, fight."

"In the future, when you meet someone with a bad temper, you just stab someone with a knife?"

"Or maybe some male drivers are interested in seeing beautiful women?"

"It's good that we can't make people look bad, but as a product, we have to take into account any bad possibilities."

"You know, as long as any possibility arises, our products will be hit immeasurably."

Han and North Korea also said directly to Charlie.

When Charlie heard what Han Chao said, he also realized that he hadn't thought carefully.

Unlike Gui Wuji, when Han and North Korea make their opinions, they always discuss the matter on a case-by-case basis, with reasons and evidence.

"In this way, you first issue a statement, saying that these things exposed on the Internet will be strictly investigated."

"Secondly, because of such an incident, we will also upgrade our products."

"Drivers generate income for our platform, and the experience of passengers is also indispensable."

"In addition, let go of the platform's entry of taxis. Just give taxis a calling window and charge less water. After all, they still have to pay taxi companies."

"However, after taxi drivers settle in, some of our rules have to be followed."

"In addition, the rules for dispatching orders for drivers should be designed again, with various latitudes."

"The driver's travel time can be considered, the travel time of morning peak and evening peak, and the platform will take multi-dimensional consideration of their driving behavior and other factors."

"Everything is analyzed based on the big data in the background."

"Secondly, for the safety of passengers, we should take the initiative to communicate with relevant official organizations. In case of emergency, both passengers and drivers can call the police with one click."

"Also, is the driver of the platform going through the real-name face verification system?"

"What if someone doesn't have a driver's license and just uses someone else's car and driver's license?"

"For the time being, it is good that we need a large number of drivers, but the quality of drivers cannot be relaxed."

"In addition, the system can record the conversations in the car. When a customer complains, the driver can appeal and call up the recording for judgment."

"For unreasonable and honest passengers, the driver can blacklist him."

"For those lists that have been blocked by many drivers many times, after verification, the platform can provide a kind reminder. If the reminder is invalid, the platform will directly block them, and he will no longer have the right to use Feiliu."

"In addition, you should consult the legal counsel more about these things to see if there are any legal problems."

Before Charlie could speak, Han Chao spoke directly again.

Niu Ba and Zhang Hu are still not surprised.

When South Korea and North Korea solve problems, they can always think of the fundamental problem.

This is the most important.

But Charlie is still a little confused...

But after thinking about it carefully, all this seemed irrefutable.

"Mr. Han, will there be any privacy violations in this system recording?"

Charlie asked again.

"As long as there is no dispute and the platform does not use the recording, then everything is fine."

"So this requires you to communicate with the authorities and explain the stakes."

"Besides, those who use our products have no privacy in front of you."

"As long as you want to call it out, how difficult is it?"

"This is something that can't be helped. As long as it is not illegal, privacy is not a big problem."

"So when you design those systems again, you must write the online version of the agreement, and let the users agree before using it."

"If you don't tick agree, they can't use it."

"Anyway, the agreement is so long, most people won't read it."

"The reason for doing this is mainly for future disputes."

"There are so many people in the entire Yan Kingdom who use our products. Who would want you to spend all that time looking at other people's privacy?"

"So in our company, we will continue to do so. For non-essential reasons, everyone is not allowed to view other people's privacy through their positions. This is a red line."

Hearing what Charlie said, Han Chao added.

Charlie was completely convinced.

Although Han and North Korea are not involved in the specific work of the product, what he said is on the main points.

Although some things are just small things, once these small things are magnified, they are really big things.

So this is the biggest difference between myself and Han and North Korea.

"Mr. Zha, in fact, you have done a good job in the overall structure of your entire product."

"It's just that compared with Mr. Zhang's project, your project suffers more."

"Let's optimize it well. Once it's done, it will directly hit Wuji's face."

Han Chao smiled and said.

Niu Ba and Zhang Hu also smiled.

It is not terrible for any new product to have problems.

The terrible thing is that if there is a problem, if you don't change the optimization, you simply think that others are making a fuss and make use of it.

Constantly optimize the product, and users will notice every change, which is a good thing.

……

The current public opinion crisis of Chaoba Technology's Feiliu Express, after Feiliu Express issued a statement, the direction of public opinion has improved a lot.

After all, these things are just a few examples.

Of course, the most important thing is the attitude of Feiliu Express, especially from the perspective of safety, it took the initiative to find the official, which made the official feel very good.

So the official did not make any negative comments on this matter.

Feiliu Express is quite sensible...

The latest plan, taking into account the problem of taxi drivers, has promoted the development of the industry, knowing to actively seek official assistance at critical moments.

That's fine.

Officials also need a sense of presence. When the relevant person in charge makes a report, writing this safety issue into it will be another breakthrough and meritorious service.

Presence is still important.

(End of this chapter)