Tao Te Ching and Wuwei Management

Chapter 22 5 "I'm Natural": Trust Employees to Authorize Successfully

The premise of performance is authorization, and the premise of authorization is trust.

After success and success, the people all say "I am natural". ——Chapter No.17 of "Tao Te Ching"

Lao Tzu said, when the work is done and everything is done properly, the common people think that I am naturally like this.In other words, the process of accomplishing success does not feel compelled by others, it is due to people's nature.People have the nature of seeking advantages and avoiding disadvantages; they have the nature of being influenced by habits; they have the nature of relying on common cultural customs to survive; they have the nature of innovation and timely changing their habits and customs to adapt to the external environment.Follow these natures to complete success, people will feel that it is so, very smooth, there will be no far-fetched and forced feelings and dissatisfaction, and the completion of success will come naturally.

Smart managers are best at fully empowering—since the power has been delegated to employees, they must fully trust the employees, allowing employees to have sufficient autonomy within their scope of authority, so that they can give full play to their subjective initiative.An important balance point in achieving authorization is mutual trust.The trust referred to here is the traditional Chinese way of "employing people without doubting them, and doubting them without using them".

It is undeniable that effective authorization must be based on mutual trust between leaders and employees. Once you have decided to delegate a certain authority to an employee, you should fully trust him and not interfere with his decision everywhere; After accepting the authority, you must also do your job as well as possible, and you don't have to ask your superiors for everything.On the contrary, if you don't trust the authorized person and keep asking about their progress, methods, and measures at work, if the subordinate does not give a satisfactory answer, you can handle the matter alone without notifying the subordinate, your authorization What's the point?You might as well do it yourself.Moreover, if you do this, you will inevitably create barriers and conflicts between yourself and your subordinates. Over time, you will develop a bad atmosphere in the department. No matter what tasks you encounter in the future, no subordinates will take the initiative to participate.This kind of business leader will exhaust himself, and the performance of the department will definitely not be displayed.

When a leader knows how to fully trust his subordinates, the subordinates can maximize their potential when they do their work.Decentralization can convince employees that they are at the center of the enterprise rather than the periphery. They will feel that they are contributing to the success of the enterprise, and their motivation will reach an all-time high.Empowered employees know that everything they do has meaning and value.This will stimulate the potential of employees, so that they can show decisiveness, take responsibility and work in a positive atmosphere.In such a pleasant and motivated atmosphere, employees can take actions without going through layers of approval, the initiative of participation is enhanced, and the company's goals will be achieved faster.

Many famous entrepreneurs in our country advocate the principle of trust in authorization.For example, in Hong Kong Everbright Industrial Company, the general manager has many "project managers". They let these people do their jobs and deal with problems independently within the scope of their duties.Once, China COSCO called a "project manager" from Beijing Everbright Company to charge an additional transportation fee of 3 US dollars. The young manager immediately agreed. Do you want to ask your general manager for instructions?The answer I got was: "I have the final say on the business within my purview!" As a result, the matter was quickly completed.If the company does not adhere to the principle of trust in authorization, and the authorized person does not dare to do so, I am afraid that this matter will be difficult to complete.Or even if it is done, the efficiency will not be so high.

In fact, no matter what industry you are in, if you want to be successful, managers must create an environment that enables employees to work effectively.As a manager, you must correctly use the power of your employees, fully believe in your employees, give them sufficient creative conditions, and let employees feel the trust of the leader.A scholar dies for his confidant. Once an employee is entrusted with a heavy responsibility, he will definitely have a sense of responsibility. In order to make the leader believe in his talents and abilities, he will work hard to achieve the goal.

Bill?Gates is very willing to give employees sufficient space to develop their greatest role and potential.He said: "The leadership method I adopt is: let go, don't use any rules to restrain employees, let them develop everyone's creativity and potential in an unfettered atmosphere of trust." He likes to simplify complicated things because he believes His employees are very smart, he trusts them a lot and lets them make their own decisions. If an employee violates the law, it will deal with that employee individually instead of treating all employees equally.

Gates' approach is related to Microsoft's special history and culture.Early Microsoft was mainly composed of software developers, emphasizing independence and ideology. Therefore, Microsoft is characterized by "giving everyone the greatest opportunity for development."Microsoft has very high standards in talent introduction, so the quality of Microsoft employees is very high, and employees motivate each other in a state of autonomy, which makes the performance of the whole group extremely good.Microsoft employees have the right to make any decisions about their work, so their decisions and actions are very fast and work very efficiently.Trusting employees and letting them do it is one of the reasons why Microsoft has always been successful.

It can be seen that, trusting your employees, the company's performance will flourish!This is also a kind of high EQ wisdom of managers, that is, dare to trust your subordinates, and truly "don't doubt people, don't doubt people." If you want your subordinates to do their best to complete the tasks you have given, then Just put away your suspicions.

(End of this chapter)