Brush Up Your Proficiency

Zhu Cong, as an experienced and highly qualified leader of the inspection team, has for many years tirelessly traveled between large and small restaurants throughout the province, dedicating himself wholeheartedly to the in-depth inspection of these establishments.

Over these long years, he has become like a walking collection of stories, witnessing countless people and events of all kinds.

Among those experiences, there are bizarre and unbelievable incidents, tearful and tragic encounters, and hilarious and absurd episodes, too numerous to mention.

Once, when he was young and full of vigor, he was filled with novelty and curiosity for this job, and each new inspection task was like an unknown adventure, making him excited.

However, as time went on, that initial sense of novelty gradually faded, replaced by a commonplace and indifferent attitude.

Although, in the eyes of many restaurant owners he inspected, Zhu Cong always appeared stern, serious, and even unusually strict at times.

But after spending some time in close contact with him, one would be pleasantly surprised to find that he was actually exceptionally kind and approachable.

And with his outstanding professional skills, he was a leader among the entire inspection team.

Whether it was in assessing the quality of the restaurant's dishes, the level of service, or the environmental hygiene, he could always spot the shining points that others had not noticed with his unique insight.

Moreover, based on his keen observations and profound insights, he could provide the restaurant owners with practical and valuable suggestions for improvement.

Because of this, Zhu Cong, after his inspections, was deeply respected and praised by the restaurant owners.

At the same time, his extensive network of contacts was quietly formed during this long process of accumulation.

This time, Zhu Cong came to inspect whether "Zhi Zhen Yuan" could be upgraded, actually harboring good intentions.

Back then, when "Zhi Zhen Yuan" was promoted from three stars to four stars, it was he who personally came to make the assessment.

Because of this, he was well aware of the extraordinary talent displayed by the young and beautiful female boss of this restaurant, and he gave her high recognition and praise.

When conducting the star rating for "Zhi Zhen Yuan" at that time, he did not show favoritism or add extra points due to the various powerful backgrounds behind her, but relied entirely on the restaurant's own solid strength and performance to successfully pass the inspection.

Undoubtedly, this was enough to fully prove the female boss's outstanding business acumen and management skills.

It must be understood that the evaluation criteria for a five-star hotel are by no means easily attainable by ordinary people.

Compared to a four-star hotel, there are vastly different and strict requirements in all aspects, whether it is hardware facilities, service quality, or the taste of the dishes.

Even for someone as experienced and knowledgeable as Zhu Cong, the number of times he has taken on such inspection tasks is very few. Moreover, each time he faces such a daunting challenge, the chances of success are often slim.

Although deep down he did not have much hope for the final result of this inspection, since he had already taken on the case, Zhu Cong knew that he had to proceed steadily according to the formal process no matter what.

At this moment, the car door slowly opened, and he stepped out with steady steps.

His eyes, like torches, looked towards the young man he admired not far away, and on that face that had always been stern and as cold as a sculpture, a faint smile unconsciously appeared:

"Boss Su, I didn't expect that after such a short time, we would meet again so soon, which is really surprising!"

Hearing this, Su Mo Dan also quickly greeted him and responded skillfully: "Team Leader Zhu, I am also very happy to see you again!"

In fact, before this inspection team arrived, even Su Mo Dan herself could not be sure who would be leading the team this time.

After all, this task was of great significance, and if it were known to others in advance, some people with ulterior motives might inevitably manipulate it in secret and engage in some shady activities.

Therefore, before things were settled, no one could know for sure who the final candidate would be.

And now, when she saw that the person who appeared in front of her was indeed the same Team Leader Zhu as last time, Su Mo Dan couldn't help but feel a surge of joy in her heart.

It should be known that when she cooperated with Team Leader Zhu last time, beneath the other party's seemingly stern and rigid exterior, there was actually a fair and selfless heart hidden.

Not only did he give her a very high evaluation and full recognition of her work ability, but his style of doing things also coincided with hers, and although it was a bit exaggerated to call them kindred spirits, they were somewhat like-minded.

In this way, the situation, which was already slightly favorable due to Wang Hao's joining, instantly developed in a more favorable direction.

Moreover, when communicating with him, Su Mo Dan didn't have to be as cautious as she was when dealing with other people, carefully considering the other party's preferences.

She only needed to communicate in her usual way, and in comparison, this feeling was indeed more relaxed and comfortable.

The two people then chatted a few more casual words, making the atmosphere between them harmonious.

During this period, all the personnel involved in the inspection had made full preparations, and then officially started this important inspection work.

The first step is a basic inspection, which includes a comprehensive assessment of the condition of the facilities.

The inspection personnel will carefully check every corner under the guidance of the staff in the store, not letting go of any details that may affect the user experience;

Then there is the assessment of hygiene and safety, ensuring that the environment is clean and tidy, without any potential dangers or hidden dangers;

There is also the assessment of management and operation, understanding whether the various rules and regulations are complete and how well they are implemented, and so on.

After completing these basic inspections, today's work can be considered to be nearing its end.

But it is not the time to produce the final results, they still need to wait patiently for a period of time before further carrying out the subsequent work.

What needs to be done next is to conduct an in-depth assessment of service quality, collect real and reliable data through actual observation and communication with customers;

At the same time, a customer satisfaction survey will be conducted to listen to everyone's voices and feedback.

On this basis, the situations in various aspects will be compared and analyzed in detail, the advantages and disadvantages will be identified, and constructive and reasonable suggestions will be put forward.

Finally, all the information will be collected and summarized together, and a detailed and accurate inspection report will be carefully written, and the entire process will be completed.

However, the time spent on this task is by no means something that can be done in just a few days, and often requires a relatively long process.

It is worth mentioning that, due to the valuable experience of successfully upgrading the star rating before, "Zhi Zhen Yuan" no longer feels unfamiliar with such inspection activities.

Especially when facing today's basic inspection part, they are still quite confident.

Of course, it is undeniable that it is precisely because of the addition of Wang Hao, this BUG-like existence, that their original certainty has greatly increased!