Dragon's Origin

Chapter 329: Runzi Workshop's Recall System (Part 1)

The next morning, Runzi Workshop posted a large notice right on the screen wall just inside the entrance, below the imperial decree handwritten by the Emperor. It clearly informed all customers entering Runzi Workshop that a certain cosmetic product had been taken off the shelves due to the Runzi Workshop's top-tier cosmetics master discovering that it contained slightly harmful medicinal ingredients.

Runzi Workshop was willing to provide a full refund for all of that cosmetic product that had already been sold, or exchange it for other goods of equal value, and expressed sincere apologies to customers who had already purchased it.

In addition, although that whitening cosmetic was harmful, using a few bottles would not cause any particular problems. If any problems arose from using Runzi Workshop's cosmetics, Runzi Workshop was willing to compensate, and so on.

Finally, the notice listed the raw materials used in that whitening foundation, specifically noting several ingredients containing lead and mercury, pointing out that these were the main culprits.

In any case, the content of the notice was written according to Wang Sheng's wishes, expressing sufficient apology, original price recovery or exchange, and compensation at the original price for any losses. The attitude was sincere to the fullest extent, making it impossible to find a reason to scold them.

As soon as the announcement came out, the female customers who came to visit Runzi Workshop were in an uproar. That was just a relatively inexpensive foundation, and almost anyone with a VIP card would definitely not buy it, so they would not suffer any losses. However, Runzi Workshop's attitude was very commendable, at least letting people know that Runzi Workshop's products were very responsible.

Which ordinary rouge and powder shop would dare to make such a commitment? Many knowledgeable people also made a special trip to look at that whitening foundation, because some of them were very clear that the rouge and powder they used to use seemed to be made with some of the harmful medicinal materials that Runzi Workshop specifically pointed out.

Some customers saw the announcement and didn't think much about it. They turned around and brought the whitening foundation they had bought to Runzi Workshop. Sure enough, Runzi Workshop didn't lie. Whether it was used or unused, just like Wang Sheng said, even if they brought an empty bottle, Runzi Workshop would immediately refund the gold coins or exchange it for other goods according to the customer's request, without any discount.

This immediately brought about another wave of returns and exchanges. Runzi Workshop welcomed everyone, treating every visitor as a guest, and the clean and efficient returns and exchanges led to a chorus of praise.

The customers applauded, but a large group of people couldn't laugh at all. These people were naturally some shops that operated traditional rouge and powder businesses.

Runzi Workshop's sudden emergence had already squeezed the business of many rouge and powder shops in the capital. Seeing that their own business was getting worse day by day, it wasn't enough, but Runzi Workshop actually said that some of their products had problems and used harmful medicinal materials. Wasn't this adding insult to injury?

After all, not every shop was Runzi Workshop, and they didn't have the financial resources to recall the problematic rouge in the same way. Moreover, those rouges were originally for whitening, and many people used them with good results. How could they become a problem at Runzi Workshop? Obviously, this was Runzi Workshop's conspiracy, a conspiracy against their old shops.

Sure enough, some people had already come to ask about the rouge they had bought from their shops before, based on Runzi Workshop's announcement. Facing such a situation, what could they do? They could only painstakingly persuade the customers that the things they used would not have any problems at all, and they had been using them for decades, so don't be misled by Runzi Workshop, and so on.

For a whole day, these old shops were visited by their old customers. The shops were bustling, but unfortunately, they were all there to ask if they could return the goods, which made the shopkeepers and bosses very angry.

After a whole day, a group of shop owners were annoyed and annoyed. Finally, someone suggested getting together to discuss and discuss, and they couldn't let Runzi Workshop lead them by the nose like this.

A group of people came up to complain and complain one by one, and then collectively scolded Runzi Workshop. Everyone was extremely jealous, but they were helpless. In the end, everyone's conversation focused on Runzi Workshop's announcement.

The previous terms were obviously something that could only be played with great financial resources, and they couldn't afford to play. But announcing those so-called toxic materials was not giving people a way to live. How many old shops had used those things for whitening for many years, and there had been no problems for decades? How could Runzi Workshop say there was a problem after only opening for a month?

However, the last clause that if any losses were caused by using this cosmetic product, compensation would be paid at the original price, moved many people's hearts.

Those shopkeepers and bosses who were holding on and had not sold their shops suddenly realized that they might not be as powerful as Runzi Workshop in terms of financial resources and power. But Runzi Workshop had exposed its own flaws, wasn't this offering them a chance to make a fortune?

Immediately, someone came up with crooked ideas. After discussing with the bosses of several shops, an idea was born.

On the fourth day that Runzi Workshop began to recall the products, a disfigured woman came to Runzi Workshop with a bottle of whitening foundation that Runzi Workshop wanted to recall, crying and saying that she had been disfigured by using Runzi Workshop's whitening product and demanded compensation from Runzi Workshop.

This woman really went all out. I don't know if it was because she had been tossing and turning these days or if she was really like that, with patches of rotten spots on her face, which looked shocking. The customers who happened to be in Runzi Workshop were frightened and exclaimed many times.

"Could it be that using Runzi Workshop's cosmetics will cause such disfigurement?" Some people began to mutter some unkind words among the customers, causing a burst of palpitations among the surrounding customers. If it was really like this after using Runzi Workshop's products, who would dare to use them in the future?

An usher who was in charge of reception had already greeted her and, with the cooperation of two female bodyguards, led the disfigured woman to the place in the center of the street where returns and exchanges were handled. Then, the clever usher began to patiently inquire.

"Madam, is the problem on your face really caused by using our whitening foundation?" The usher had been told that such a situation might be encountered, so she was not flustered at all and asked very naturally.

"It was using your damned whitening foundation that disfigured me. You damned people, knowing that the things are poisonous, you still dare to sell them. You are killing people!" The disfigured woman didn't know where she found it, and looked like a shrew, shouting loudly at the usher, taking the opportunity to damage Runzi Workshop's reputation in front of many customers.

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"Madam, then which store did you buy this bottle of whitening foundation from? Please point it out!" The usher asked loudly with a smile on her face. She was very confident that she had never received such a disfigured woman in the past month, which meant that this woman had never been to Runzi Workshop.

As soon as these words came out, the disfigured woman became a little unnatural. Just as the usher guessed, she had never been to Runzi Workshop at all, so how would she know which store sold it?