I Have a Seaside Five-star Hotel
Chapter 636: I treat everyone equally with a small eye
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Chen Jianhai is a careful eye.
Whether the other party is rich or poor,
Whether the other person is beautiful or ugly,
Regardless of whether the opponent is tall or ordinary.
He held their grudges against them equally and was careful.
And now,
Although he knew nothing about his colleagues at the National Hotel Industry Association,
But the troubles, twists and turns and ups and downs of these days have all been recorded in the small notebook of President Chen's long life.
Every now and then I have to take it out and turn it over.
Always see always new!
Du Fengyi looked at Chen Jianhai's murderous look, and his heart trembled slightly.
Almost subconsciously, he asked:
"Boss, what are you going to do after you get to know these people?"
Chen Jianhai opened the mouth timidly and said:
"Whoever opposes me, I will open a hotel next to whoever!"
rob his guests,
fight for his business,
I hate him all day long!
I asked him not to give me money!
From now on, no one is allowed to speak out loud to me, hum!
Du Fengyi: …
…
After leaving the president's office, Du Fengyi was carrying a heavy burden and was about to go back to the office to write that terrible request.
But fortunately, Chen Jianhai explained the reasons and the amount very clearly. He only needs to write the request according to the other party's wishes.
that's it,
At work in the afternoon,
An email sent to the "National Hotel Industry Association" flew out along the network cable of the Nanjiang Coconut Umbrella Hotel Industry Association.
Looking at this uncertain e-mail,
Du Fengyi sighed lightly, then clicked the small fork in the upper right corner of the screen, turned around and walked towards the association's computer room with the notebook.
…
After listening to the reports of the heads of various departments of the association in the morning,
In the afternoon, Chen Jianhai set aside a lot of time to check the computer room.
nowadays,
The computer room has become the core department of Nanjiang Coconut Umbrella Hotel Industry Center.
It not only undertakes the daily maintenance and operation of the entire association's internal network, but also shoulders the important work of the association's cross-hotel package booking.
The results of the inspection were satisfactory.
Although Du Fengyi did not repair the water pipes, the floor, walls and circuits of the entire computer room have been repaired and adjusted accordingly.
The house also looked much cleaner and more tidy than usual.
"Now there is no leakage of electricity and water in the computer room, right?"
Chen Jianhai still asked uneasy.
"It's true that there is no water leakage problem in the computer room, but the office downstairs is hard to say."
Zhao Xincheng spoke angrily.
As soon as he finished speaking, Du Fengyi gave him a ruthless eye-knife!
Chen Jianhai didn't understand what the other party meant,
Looking at Chen Jianhai's puzzled eyes, Zhao Xincheng walked over to a water pipe and tapped the floor tile that was obviously newly laid.
"Thanks to Director Du for his strong support for the work of our information center!"
"The computer room was saved because the water went to the office below."
Chen Jianhai: ? ? ?
Du Fengyi: !
Chen Jianhai walked over curiously, and lightly stepped on the floor tile under his feet. …
walk in and have a look,
Only then did he realize that the piece was not a floor tile at all, but a piece of mud and sand with a layer of white paint.
Although this thing can play the role of filling support, it is not waterproof at all.
Once there is a leak in the house, the water will flow directly down the sandy floor to the office below.
"This…"
Seeing this operation, Chen Jianhai didn't know what to say for a while.
This is really better than blocking, blocking is worse than sparse,
The essence of Dayu's flood control was learned by Du Fengyi!
Although he did hand over the information center of the Coconut Umbrella Hotel Industry Association to Du Fengyi when he was about to leave last time, he asked him to protect the center no matter what.
Problems with the functioning of the machine.
But he didn't expect it to be true, that the other party could come up with such a simple and rude method that lacks great virtue.
"Whose office is down here?"
Chen Jianhai asked with some sympathy.
"its mine!"
Zhao Xincheng's face was flushed, and these two words were squeezed out between her teeth.
"It's not Lao Zhao, didn't you agree when I told you about the transformation before!"
Du Fengyi was anxious.
Obviously, the two of them said it well before.
Why did he start complaining when he saw the president!
In the end, Du Fengyi didn't say anything, but after saying that, Zhao Xincheng's fire rushed up.
"You only said that you wanted me to cooperate with the maintenance of the computer room. Maybe my ceiling will fall off some walls,"
"You didn't say my office would become a water curtain hole!
"
Du Fengyi was also angry.
"Who knew that the rain in Nanjiang was so heavy in those days!"
"Besides, didn't I change the office for you!"
Zhao Xincheng scolded angrily: "Change the office..."
"Why don't you lead water into your office!" "If it weren't for the cabinets in my office that are still strong and waterproof, the information and files in the information center would be useless!"
Du Fengyi's mood was also gloomy.
He really did not expect that the other party would choose to quarrel with Chen Jianhai during the inspection.
took a deep breath,
Du Fengyi suppressed the gloom in her eyes, with an apology on her face:
"It's true that I didn't think much about it."
"It was raining heavily in the Nanjiang River a few days ago, and I had no choice but to change it first."
"In this way, I'll take the time to settle the matter in your office when I look back."
Who knew that facing Du Fengyi's attitude, Zhao Xincheng not only remained unmoved, but sneered,
"Hopefully my office will be fixed within five years."
hiss…
The muscles on Du Fengyi's face twitched slightly. Although he still kept a smile, the smile was stiff and cold, and there was no smile in his eyes.
Zhao Xincheng also looked at Du Fengyi with disdain and indifference.
A completely unaccustomed energy.
These two are in a bad mood!
Chen Jianhai watched the tension between Du Fengyi and Zhao Xincheng beside him.
Since I wanted to see the two of them scolding, it was best to gossip and join in the fun,
I thought about these two people, but don't **** do it. Now he is the president,
If the two big division chiefs under him fight, then the series of work in the future will not be easy to advance and cooperate. …
"Now the association has difficulties, everyone overcomes it first. If you can't give up my office, you can go to my office to work."
Chen Jianhai said something to Zhao Xincheng.
He originally wanted to say that after the coconut umbrella successfully hit the high-level hotel industry association next year, the entire building would be rebuilt.
But after thinking about it, let's not talk about this kind of inaccurate future misty news.
After all, he didn't know whether his reform method was effective or not.
As soon as this is said,
Zhao Xincheng and Du Fengyi's expressions are extremely complex and wonderful.
At first, when I heard that Chen Jianhai asked everyone to overcome difficulties,
Du Fengyi's mood was obviously sunny and happy.
This is clearly the intention of the president to stand on his side and let Zhao Xincheng overcome the difficulties by himself.
But in the next sentence, Chen Jianhai said that it is extremely unreasonable to give up his office to Zhao Xincheng!
The Coconut Umbrella Hotel Industry Association breaks down again, and the president's office is also the best location in the building.
Hearing what Chen Jianhai said, Zhao Xincheng, who was still angry just now, was a little embarrassed, and quickly said:
"I don't need the president, my office is pretty good now, I can sit."
Chen Jianhai waved his hand directly: "Let's move this afternoon. I don't usually sit in the association, and that room is empty."
After finishing speaking, Chen Jianhai was too lazy to argue and discuss an office issue.
He directly ignored Zhao Xincheng's refusal and asked about the situation of the booking website.
open the background,
Chen Jianhai glanced at the trend of the booking data.
Since October, the trend of the data, which has been low, is like a swan raising its head in the water and singing to the sky, and the momentum is directly upward.
The evaluations are even more varied and colorful.
Some people praised the good voice of the shuttle bus driver,
There is a good hotel environment,
There are reasonable arrangements for boasting a set meal,
There is also hope to launch a new hotel combination package.
In addition to these most basic,
The rest is some comparative evaluation.
Since two or three hotels in the package are sold in bundles, comparisons will inevitably arise when the same customer stays at the hotel for a short period of time.
These "comparative" evaluations are very varied.
For example, there is a comparison of the number and types of check-in gifts,
There is a comparative breakfast,
There are more afternoon tea,
There is even a comparison of the colors and types of plants in the park, etc.
Because Chen Jianhai gave a death order in the association before,
The comments on the official website should be kept as they are, and no one is allowed to delete comments in the background.
Therefore, these evaluations are now lying on the official website as they are, being watched and analyzed by everyone.
"President, we have dynamically tracked these hotel services and hotel development based on the content of the background evaluation."
"40% of hotel ratings show increased favorability reviews,"
"More than 70% of hotels have made corresponding adjustments to the evaluation content."
"Customer satisfaction has also increased from 82 percent at the start to 86 percent now."
Zhao Xincheng sat in front of the computer, quickly tapped the keyboard with both hands, and then called up a data.
Chen Jianhai looked at the data on the screen and said, "…
"How did this data come about? Is it accurate?"
"The accuracy rate can reach 95%." Liu Fuhou added in time.
"We have adopted a flexible research method combining online and offline. In addition to analyzing and recording changes in the evaluation content online, we will assign several groups of staff to conduct field visits in 54 hotels every week to compare the evaluation content with the actual changes in the hotels. Verification and inspection are carried out, and these data are finally obtained.”
Chen Jianhai raised his eyebrows in disbelief.
He originally only wanted to let the evaluation on the association's official website play a role of supervision and supervision, so that those hotels could properly receive the guests who made the reservation.
Unexpectedly, this evaluation has become a channel for hotels to find each other's shortcomings and constantly adjust and improve.
good...hahahaha
really not bad!
Well done!
Take a look at our hotel in Nanjiang, I don't need to provide ideas and opinions,
People themselves know how to find directions and channels to improve.
Which is like the Zaomen group of people!
I don't care if I have a bunch of big problems and small shortcomings in my hotel. I don't know how to fix it myself. I have to raise it at the meeting before I can.
Just thinking about it, Chen Jian Haimeng's return to his senses stopped his comparison and ridicule.
Both Zaomen and Nanjiang are now their own associations.
The relationship between the two is a win-win relationship.
To scold the association is to scold him.
The association is bullshit, which means that the president is even more bullshit.
Leaving the computer room very satisfied, Chen Jianhai looked at Liu Fuhou beside him,
"Dynamic management and data statistics of hotel reviews, did you come up with it?"
Liu Fuhou nodded modestly.
"It's pretty good." Chen Jianhai nodded in relief.
Maybe it's because my life is good,
The secretary generals of the two associations are good, not only are they good and practical, but also have good working ability.
Save yourself a lot of effort.
"How is your foot? I don't think you walk very neatly."
Chen Jianhai glanced down at Liu Fuhou's feet.
"The plaster has been removed, and the doctor said that I can get used to it by walking a small amount of short distances, but I can't exercise vigorously."
Liu Fuhou spoke truthfully.
"Because of my feet... I didn't go to the hotel for field research."
"Actually, I should have gone myself."
Liu Fuhou's expression was a little helpless.
"It doesn't matter, just have a rough number."
Chen Jianhai waved his hands indifferently.
To be honest, he's not too interested in the precise numbers of specific hotel improvements,
What he wants to know and see most is that these hotels can take the initiative to discover their own shortcomings and improve them.
If the hotel development in Nanjiang is such a trend now, then there is hope for the hotel next to this blue sea!
"Did I add a lot of work to you after I took office?"
Chen Jianhai suddenly spoke half-jokingly and half-seriously.
As for the current number of employees of the association, Chen Jianhai can count them.
In addition to those in the information center who are always watching the data and the background of the official website, as well as those who are in the office in various parts,
The number of people who can go to the hotel to inspect and come back to collect information and data is limited.
Although Liu Fuhou said that the association is divided into several groups of employees to inspect the hotel every week,
But it's definitely a big project,
Continuing week by week, the task is definitely not small.
Liu Fuhou said truthfully: "To be honest, yes."
"But we'd love to do it!"
Liu Fuhou's eyes shone brightly,
"Although I am busy now, everything I do is meaningful."
"In the past, the association and the hotel, UU Reading www.uukanshu.com were like two units that were forced to hang together. They felt that the other party had nothing to do with them."
"But now, I really have an experience that the association and the hotel cooperate with each other, complement each other and make progress for each other."
"I cherish this experience, and everyone cherishes it."
"Although tired, I feel very happy."
Liu Fuhou is very sincere.
Chen Jianhai was a little moved by his secretary general.
"Okay, I'm relieved with your words."
Chen Jianhai couldn't help but patted Liu Fuhou's shoulder and said:
"I'll arrange some work for you later."
Liu Fuhou: ...? ? ? !
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