Since Kuang Xiwen came to the company to take charge of the overall situation, xinximei company's panic situation has become increasingly stable and gradually on the right track, but the good time is not long, and then something happened.

Soon after a batch of new products appeared on the market, although the sales volume was good, the reputation was poor. Many people said that after soaping their face with Xinmei essential oil, their skin itched and they developed small rashes. This is not beauty skin care, it is in disfigurement.

At this time, Xinmei essential oil soap has become a bit famous in Maoshi, and there are not a few cases. When things burst out, it naturally caused an uproar.

For a time, the tide of bad comments almost overturned the good reputation which was hard to establish before. During this period, xinximei has been on the news one after another. From the product story to the boss's love affair, it has been well known by the public. It seems that it has become a hot topic in the eyes of the media. As soon as the news comes out, the media will come and stay outside the gate of the factory and ask for an interview.

Kuang Ximei was the only one who didn't agree with the company. She said to Kuang Xiwen, "it's the same old pattern. Someone must have planted and framed it. I met it last time. Later, I found out that someone was behind the scenes. This time, it must be the same. Let's call the police."

Kuang Xiwen shook his head. "It's not clear how to call the police. Besides, this time is different from last time. First, Xinmei essential oil soap has been known by the public. Second, it's not individual cases that have problems, but many people. Let's find out first. In addition, if you pass it on, no one is allowed to be interviewed by reporters, and don't talk nonsense. "

When it was time to get off work, the workers were stopped by the reporters as soon as they left the factory. Fortunately, Kuang Xiwen had made arrangements in advance. When the reporters asked, the workers shook their heads and said they didn't know, they didn't know. When the reporters saw this, they naturally knew that the factory had given instructions, but they still refused to leave. When they saw people, they stretched out their microphones and blocked the gate.

Kuang Xiwen had no choice but to come forward, "it's time to get off work. Please let the workers go home. There are old and young people in their family, waiting for them to go back to cook. If you have anything to ask me, my name is Kuang Xiwen, and I'm the person in charge of xinximei."

As soon as the reporters heard this, they immediately surrounded him with long guns and short cannons. Several microphones reached his mouth. "Mr. Kuang, many customers reported that you have problems with Xinmei essential oil soap. What do you say about it?"

With a mild smile on his face, Kuang Xiwen said, "xinximei's consistent purpose is to produce high-quality essential oil soap, but xinximei is a growing company. Many aspects need to be improved slowly. Whether there are mistakes in the production process needs further verification. I will not give any response until the matter is clear."

"So how long will it take for this verification? Is it your procrastination? "

"Xinximei doesn't need any procrastination. It's just what we find out? I'll make it public. "

"After the verification results come out, if there is really something wrong with Xinmei essential oil soap, will you tell the public? Will there be specific measures? "

"Of course." Kuang Xiwen waved his hand, "everything will wait until the verification results come out. Thank you."

He feels very elegant, with a smile on his face and a modest attitude. Reporters are not easy to stop too much, so they have to leave.

Kuang Xiwen personally met with several customers who complained, collected samples, and compared them with the company's inventory. From raw materials to essential oils, they were all sampled and inspected one by one. Three days later, the result came out. It was the essential oil that had a problem.

It turned out that in the turbulent days after Jiang Xinlu left, they couldn't supply their own essential oil, so Kuang Ximei had to buy a batch of high-purity essential oil from outside. At that time, the other party gave her a test, which proved that it was indeed high-purity essential oil. She was in a state of great anxiety, afraid of delaying the production plan, and didn't think much about it, so she used that batch of essential oil, Unexpectedly, something went wrong.

Seeing the result, Kuang Ximei was silly and cried out, "brother, it's all my fault. I didn't control it well. What should I do now?"

She was so annoyed that she pulled her hair. She thought that she was not successful enough. She was more than defeated. In her hands, there was something wrong with the packaging design, the raw materials, and now the essential oil. It also led to such serious consequences. She is the legendary pig teammate, and she will only drag her feet.

Kuang Xiwen held her in his arms and gently stroked her back. "Don't cry. Do you remember what Xinlu said? When something happened, just face it, solve it, and it's over."

Kuang Ximei sobbed, "I'm sorry for Xinlu. I can't do anything well. I don't deserve to be xinximei's boss."

"No one knows everything from the beginning. I'm a doctor, but now I'm on the market and starting a business? We are all amateurs. We learn as we do. One day, we will all become amateurs. At that time, we will understand everything. "

Kuang Ximei is good at wiping tears, "but what should we do now? Will those people come to smash our signboard? This is what happened to Xinmei just as it expanded its business. I'm really afraid I can't turn over. "

"No, the most important thing in business is honesty. As long as we show our sincerity, customers will understand us."

That night, Kuang Xiwen went to Hao Chengsheng's apartment and stayed there for three hours before leaving. The next day, he announced a press conference.

This is the first press conference held by xinximei company after its establishment. The venue is set in the business conference room of a five-star hotel. The venue is decorated with dignified atmosphere, rows of long tables and comfortable chairs, tea, snacks, and exquisite paper and pen. At first glance, it is not like a press conference, but like an internal meeting of an institution.

Maoshi's media almost poured out and packed the huge conference room to the brim.

Kuang Xiwen doesn't want his sister to sit on the stage with him, for fear that the reporter's questions will be too harsh and affect her mood. However, Kuang Ximei insists on staying on the stage with him. No matter what happens, it's the right way to face it and solve it. Escape is not the way.

In the face of the reporters swarming down, looking at the long guns and short guns, she was still a little nervous, with her hands on her legs and her pants wrinkled. As a child, she did not like to admit her mistakes, but this time, she had to bear her own responsibility in front of everyone. No matter what she would face, she would grit her teeth to survive.

So, under the bright spotlight, the brother and sister sat on the stage, calmly looking at the dark crowd below.

Kuang Xiwen looked straight to the back. It was the door of the conference room. There stood a man, whom he had missed for a long time.

Second, thank you very much.

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